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Medical Alert

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8.0

Overall Score

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Dolores San Diego, CA

They can't get their billing right!

7 years ago

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Jean Entz Coos Bay, OR

Mine has malfunctioned a few times and been replaced.

6 years ago

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Feranndo

This company uses robo call and doesn't remove ones number from call list even after you ask them too.

7 years ago

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mario aponte Bronx, NY

They make it difficult to cancel.They bill you after you cancel and delay your payment credit.

7 years ago

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Anonymous

Because I had to wait for my refund in a check , the unit was not what we exspected.

6 years ago

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Anonymous Roanoke, VA

Activation - significant issues with getting a person!

6 years ago

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Nancy C Toy Harrisburg, PA

Your unit cost too much, then your going to lower price to keep me. No thanks!

6 years ago

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Reply from Medical Alert

Hi Nancy,

Our pricing is among the lowest in the industry.

Thanks so much for your review! We appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager, Medical Alert

Dec. 10th, 2018

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Myrna Richardson

They have the worst customer service personnel ever!

7 years ago