Name: Medical Alert
Rating: 4.3

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Verified Customer

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Mary Youong Easton, MD

Have set off the alarm unintentionally & response was immediate

3 years ago

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Verified Customer

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RONALD D BRATTEN Kearney, MO

Everything was done for me. I did not haft to do it myself.

3 years ago

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Verified Customer

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Alice pettet Sicklerville, NJ

Prompt answer when triggered, very helpful employees.

3 years ago

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Charlotte Tante Wilson, NC

have been please with the service and when they have reached out to me

3 years ago

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Joy Pittman Mount Vernon, TX

Immediate response when my mother callss

3 years ago

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Elaine Rice Portland, OR

The quality of the sound is not good. I have to yell and repeat myself to be understood.

3 years ago

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Jean mack Olympia, WA

It's very sensitive. It goes off constantly. The fire department has been here so many times they will start charging me.

3 years ago

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Verified Customer

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Harvey Miller

I had 2 falls. medical responded within 5 minutes

3 years ago

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Verified Customer

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Carol R Swanson Deltona, FL

Quick responses and very gracious people.

3 years ago

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Verified Customer

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Clone Chandler Carrollton, GA

They are quick on it when I have needed it

3 years ago

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Verified Customer

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Allen Kay Hoffman Estates, IL

Everything going well. Whenever activated someone responded immediately

3 years ago

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LaRita Evans Provo, UT

The police and a ambulance came, because they though I was unable to help me. I was fine.

3 years ago

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Doodle Clarksdale, MS

Because I accidentally set my off and when they arrived I apologized and they were very polite and nice!

3 years ago

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Barbara Savannah, GA

Very Dependable. Works well in all locations.

3 years ago

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Verified Customer

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Janet Vikdal Yucca Valley, CA

Right there, courteous, pleasant, understanding

3 years ago

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Leigh Eisenberg Little Neck, NY

Quick respectful responses and assistance

3 years ago

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Karen Switzer Jefferson City, MO

They have been very supportive and great people

3 years ago

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Nancy Giordano New Port Richey, FL

False alarms, long waits for call to be answered when I push the help button for testing

3 years ago

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Verified Customer

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Daryl Peterson Altoona, WI

It's a great device and great customer service

3 years ago

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Verified Customer

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Anita Gabriel Missoula, MT

Because they really follow up on their customers

3 years ago

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Joan Horton Hollywood, FL

When my husband has fallen we got help right away

3 years ago

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Rena Chambers Winter Haven, FL

They are always very quick to respond to alert.

3 years ago

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Verified Customer

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Bobbye. Clark Bernice, LA

They check with you to make sure all is working

3 years ago

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Verified Customer

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frances g medley Louisville, KY

ALWAYS RESPONDED EVEN I ACCIDENTLY SET IT OFF!!!

3 years ago

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Verified Customer

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Myra Levy Glassboro, NJ

Outstanding customer service when Q & A is required

3 years ago

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Verified Customer

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Bryan Wood Dallas, GA

Easy to use, fast service, attentive to our needs

3 years ago

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Joanna DeHart Lebanon, PA

It works well. Good response time. Goes off by mistake often.

3 years ago

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Verified Customer

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Cheryl A Rathmann Woodstock, IL

Very prompt at calling me when the alarm goes off.

3 years ago

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Grace Flora New Holstein, WI

It's easy to wear and immediate response is given.

3 years ago

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Verified Customer

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betty pease Denver, CO

i feel like i did not get what i thought i was going to. i thought i was getting lock box with premium now i pay

3 years ago

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Verified Customer

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Carol Bushhousen Saint Paul, NE

Because we paid for a whole year and she's being charged $15 per month and its not even been a year

4 years ago

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Verified Customer

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Shirley Aldrich Cincinnati, OH

I have had issues with the pendant lanyard. I am unable to make it short enough for my needs.

4 years ago

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Verified Customer

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Jo Ann Spencer Chattanooga, TN

If I call about an issue the are good to answer my qustions.

4 years ago

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Marjorie Dalstra Dewey, AZ

Always have been attentive and there when you need them.

4 years ago

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Verified Customer

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Lynda B. Chastain Jackson, AL

Saved my life 3 times. Always prompt responses.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Don & Ila Behnke Wausau, WI

We updated all information, paid our yearly fees and when we called it did not give us the help we needed.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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KELLI D DEVORE Bartlett, IL

Very helpful, very responsive, very passionate.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Eileen I Highberger Salem, VA

It just always seems to work when tested.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Gerard (Jerry) Hirschfield Hollywood, FL

They're always responsive dependable and available

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Carol Lemirande Loveland, CO

Have only had miss calls so far. The second [fall alert pendant] is Very sensitive.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Norbert Loos Okeana, OH

always very helpful and patient easy to test

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Sandra Pledger Brooklyn, NY

The service is helpful. The device is very sensitive to moment.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Teresa Abilene, TX

Understanding when alarm accidentally hit!

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Dorothy Knadler Bethlehem, PA

Accidentally touch button. They came immediately.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Jane Lee Boris Catawissa, PA

Always responds when accidentally called.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Ronnie Buchbinder Syosset, NY

Customer care and concern and connection

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Joan Derra De Forest, WI

I don't like the fact that your people call me every month to see that I've tested my unit.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care to adjust the frequency of these reminder calls:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Norma Adams, Eric's mother Springfield, OR

I fall sometimes and medical alert comes fast when I push the button.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Jeanne Roy Baldwinsville, NY

quick turnaround on calls, and questions

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any more questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star_border star_border

S Rose Mountain Home, ID

The very first time I needed it. Didn't work but after 3replacement I can trust it

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021