Name: Medical Alert
Rating: 4.2

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Allison Sermo Detroit, MI

I purchased this for my grandma and I love the security it gives her and the piece of mind it gives my family knowing she is in good hands!

7 years ago

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allyhagan@hotmail.com Newtown, PA

Fantastic company, great products, got this for my Mom last year when my Dad passed away. She loves the security it has given her.

7 years ago

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Bobbi Walker Foley Haymarket, VA

My mother Died July 13, 2016. I cancelled it. Mailed the equipment back and they are still billing me. I tried to stop it but they will not quit. They took my money for a service that is no longer needed because the PATIENT IS DEAD. They are still billing me. You cannot get anyone on the phone. BUYER BEWARE! THEY WILL HURT YOUR CREDIT AND THEY DON't give a damn that the patient is DEAD without equipment. THE WORST COMPANY ON THE PLANET

7 years ago

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Brenda Tucker Shultz Mountain City, TN

I recently contacted company to return a never used, never registered medical alert system, I have paid company around $500,00 and explained this was not my idea and could not afford. They refused to refund any even today's payment with system being returned today. My resources are limited and I will not even be able to purchase my medication. I find this to be predatory behavior on their part. I never even signed a contract.

7 years ago

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Kathleen jimenez Denver, CO

I would love to try out this unit if only I could get through to customer service to activate it. Keep getting message that says they are open 7 days a week and the hours they are open yet it says they are closed. I am calling within the listed hours and have left my number for them to call back, just like the message says to do, yet I still receive no call back. This system may work great in an emergency but I have no way of knowing this

8 years ago

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Douglas Bailey

My mother uses this product and I am here

5 months ago

Reply from Medical Alert

Thank you, Douglas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Mary

All is good everything works fine it was just area issue

5 months ago

Reply from Medical Alert

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Verified Customer

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Cathleen Pleasanton, CA

Excellent service. Prompt, efficient, available.

1 year ago

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Verified Customer

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Velora Las Vegas, NV

It's easy for my mom to use, charge, and understand.

1 year ago

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Verified Customer

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Jennelle Spring Branch, TX

It gives me comfort just to have it if something happens!

1 year ago

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Verified Customer

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Stephen Mottram Sarasota, FL

Always respond even when I accidentally touch button

1 year ago

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Verified Customer

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irwin shanes Floral Park, NY

gives me a feeling of safety. they respond quickly

1 year ago

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Verified Customer

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George S. Westerman Jacksonville, FL

You check up on me when I fail to do testing.

1 year ago

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Verified Customer

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Betty J. Fender Williston, FL

Always solve my problems with professonal ways.

1 year ago

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Verified Customer

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Vern Wagner Montrose, CO

Medical Alert continues to contact you for feed back.

1 year ago

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Verified Customer

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Donna Eliason Wahoo, NE

It is dependental and everyone is very helpful.

1 year ago

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Verified Customer

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Cynthia LaPietra Trafford, PA

They call right away when alarm goes off.

1 year ago

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Verified Customer

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Kim Capuano Merrick, NY

The service you receive from the workers are excellant.

2 years ago

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Verified Customer

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Judy blanding Clifton Park, NY

Prompt response and ease of questions answered

2 years ago

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Verified Customer

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Patrick Deasy Bonita Springs, FL

excellent customer service, immediate response to incidents

2 years ago

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Verified Customer

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Salvador Rojas McAllen, TX

Just press the button for help, that all is needed

2 years ago

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Verified Customer

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Helen Hoover Cumberland, MD

I have had a number of problems, but it seems they have all been taken care of.

2 years ago

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Verified Customer

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Connie Parmer Cairo, GA

The app never works right. It doesn't do much good paying for the GPS tracker if I can not use it.

2 years ago

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Verified Customer

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Alfreda High White Plains, MD

Bracelet continuallty falls off. I am with my family most of the rime. I do not fall down.

2 years ago

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Verified Customer

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kathleen freeman Aptos, CA

Always helpful when I contact them to check in.

2 years ago

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Verified Customer

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Dorothy Wayne Lady Lake, FL

Everyone is very knowledeable and courteous.

2 years ago

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Verified Customer

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DIANE M JANSSEN Green Bay, WI

They have been there for me every time I have needed them.

2 years ago

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Verified Customer

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Bertha P Fiallo Miami, FL

they are very nice and answer call quickly

2 years ago

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Verified Customer

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guthardt Asbury, NJ

they are always there when help is needed

2 years ago

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Verified Customer

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Mary C McFarland Federal Way, WA

I've found Medical Alert easy to work with and attentive to my needs.

2 years ago

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Verified Customer

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KATHERINE KELLY Niverville, NY

Agent that set me up has never returned my calls to the questions I had. Very disappointed

2 years ago

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Verified Customer

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joyce martin Tryon, NC

prompt courteous service, feeling of security having this

2 years ago

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Verified Customer

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michael metzcus Millbrae, CA

Quick service operators know to fix problems

2 years ago

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Verified Customer

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Maggie Fyvie Midland, MI

Too many sales calls; product not as "convenient" or as inexpensive as I'd like.

2 years ago

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Verified Customer

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Mary STANLEY Philadelphia, PA

Very professional answered all of my concerns

2 years ago

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Verified Customer

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joan schellinger Chula Vista, CA

Well they call right away though it's a mistake

2 years ago

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Verified Customer

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Tennille Shamburger

Always available to help and trustworthy and friendly

2 years ago

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Verified Customer

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Anita Davis/Inez Montanari

Has put my mind at ease. Nice to deal with.

2 years ago

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Verified Customer

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Stephen Kaplan

Very good communication & customer service

2 years ago

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Verified Customer

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Martha Johnson Adams, TN

Answered my calls promptly even when mistaken calls.

2 years ago

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Verified Customer

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Becky Compton Huntington, WV

Reliable service very easy for my dad to operate

2 years ago

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Verified Customer

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Elizabeth L Arnold Windsor, NY

They are courteous and answer l my questions

2 years ago

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Verified Customer

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Patricia Ballan Sayville, NY

They have shown up when I needed to be picked up

2 years ago

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Verified Customer

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Joann Leonard Berwick, ME

Reliable and peace of mind for my children. I am protectec.

2 years ago

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Verified Customer

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Gail McSherry

They can always answer my questions and have answers

2 years ago

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Verified Customer

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Virgil Navis Oostburg, WI

Great product, makes me feel confident to be up and about.

2 years ago

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Verified Customer

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Forrest Hardin Spindale, NC

They have responded well and fast to any need I have had.

2 years ago

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Verified Customer

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Nancy Palatine, IL

Tests are always responded to timely. Have not needed a full-on response yet.

2 years ago

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Verified Customer

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Susan Haynal Bayside, NY

They responded to my medical need quickly.

2 years ago

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Verified Customer

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Elizabeth Hickey Anaconda, MT

Quick response from company when it is set off

2 years ago