Name: Medical Alert
Rating: 4.2

check_circle

Verified Customer

star star star star star

S. Roberson Troy, NC

Dependable, ease of use, company maintains good communication with client

3 years ago

check_circle

Verified Customer

star star star star star

Walter East Haven, CT

Very easy to use and very effective. Good peace of mind knowing it’s there.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Brenda Yerdon Sandy Creek, NY

There have been multiple issues With the unit and have had two replacements already and purchased in December.

3 years ago

check_circle

Verified Customer

star star star star star

Virgil Thompson Florence, KY

It works good and is of good value and very easy to work with and to understand

3 years ago

check_circle

Verified Customer

star star star star star

Carolyn Armstrong Cleveland, MS

Even though I have never had to use it, I'm sure it would be there for me.

3 years ago

check_circle

Verified Customer

star star star star star

Henry Ellis Satsuma, FL

Their system works just as it should and I am very pleased with it.

3 years ago

check_circle

Verified Customer

star star star star star

Albertine Peterborough, NH

Medical Alert always answers and sends EMT's when falls occur

3 years ago

check_circle

Verified Customer

star star star star star_border

Judith Harvey Grove City, OH

The system generally works well. There have been a couple of instances when it didn't go off.

3 years ago

check_circle

Verified Customer

star star star star star_border

Dorothy Gallagher Williamstown, NJ

Have had no experiences to rate it higher. Testing was a bit of an issue, but seems to be fine now.

3 years ago

check_circle

Verified Customer

star star star star star

Anne Griggs Stuart, FL

Rapid response to perceived falls, extremely sensitive device

3 years ago

check_circle

Verified Customer

star star star star star

Dorothy M. Jenkins Tulsa, OK

The are very professional and courteous when they call you or you call them.

3 years ago

check_circle

Verified Customer

star star star star star_border

Fae Nolte Raymore, MO

Patient & helpful any time a call to office was needed .. have had no emergency yet

3 years ago

check_circle

Verified Customer

star star star star star_border

Sophia Kuzminsky Armagh, PA

Medical Alert is a lifesaver. I have not yet needed to use, but I'm glad I have it.

3 years ago

check_circle

Verified Customer

star star star star star_border

Cathy Dryden Florence, KY

White necklace alert extremely sensitive and has gone off on occasions where no fall occurred.

3 years ago

check_circle

Verified Customer

star star star star star

Joecyle Zaremba Villa Park, IL

They responded quickly it was just what I expected from the company

3 years ago

check_circle

Verified Customer

star star star star star

Larry Franklin Saint Paul, MN

The medical people are always here when needed in a short time!

3 years ago

check_circle

Verified Customer

star star star star star

Betty Harter Bloomsburg, PA

They are very good and I can trust them. When I need them, they are right there

3 years ago

check_circle

Verified Customer

star star star star star_border

J. Murphy Natick, MA

I really haven't had to use it yet. So far they have been very responsive to questions.

3 years ago

check_circle

Verified Customer

star star star star star

Jenny Dominguez Miami, FL

They call me immediately even if I accidentally hit the motion detector

3 years ago

check_circle

Verified Customer

star star star star star

Sandi Vista, CA

When used, the response is immediate & the fall detection is very sensitive.

3 years ago

check_circle

Verified Customer

star star star star star

Johnson Baltimore, MD

Because it alerts the team very quick and it‚Äôs very useful for me.

3 years ago

check_circle

Verified Customer

star star star star star_border

Bob Zolotor Kansas City, MO

System doesn't consistently answer falls, and doesn't recognize the cancel alert button

3 years ago

check_circle

Verified Customer

star star star star star_border

Bernadette New Albany, IN

Notified us of low battery. It would be nice is the necklace unit was a little bit lighter to wear

3 years ago

check_circle

Verified Customer

star star star star star

Theresa cole Pompton Plains, NJ

Everyone is on top of my service and even notifies me when my battery is low

3 years ago

check_circle

Verified Customer

star star star star star

Donna Stephens Saint Louis, MO

Always answer if I‚Äôm checking device and if I accidentally drop it

3 years ago

check_circle

Verified Customer

star star star star star

PHYLLIS MIRCHIN Hackensack, NJ

PROMPT ANSWER TO THE PHONE (EVEN THO I DID IT BY MISTAKE) AND COURTESY

3 years ago

check_circle

Verified Customer

star star star star star

MARTHA WARWICK Apache Junction, AZ

used it twice with great success, the response was immediate and professional

3 years ago

check_circle

Verified Customer

star star star star star

Linda Young Wilkes-Barre, PA

The slightest movement I get a call to make sure everything is ok

3 years ago

check_circle

Verified Customer

star star star star star

Barbara Hampton, GA

They‚Äôre very quick to respond; very pleased with their customer service

3 years ago

check_circle

Verified Customer

star star star star star

Carla Kasten Deland, FL

Because they are always there for you and take care of whatever is needed

3 years ago

Reply from Medical Alert

Hi Carla,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

check_circle

Verified Customer

star star star star star

Dorothy McCormack Clarks Summit, PA

Quick response to all my calls and got ambulance and family when needed

3 years ago

check_circle

Verified Customer

star star star star star

Fran Goldberg Boca Raton, FL

Very responsive to all concerns and questions very knowledgeable and polite.

3 years ago

Reply from Medical Alert

Hi Fran, Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

check_circle

Verified Customer

star star star star star

Jane M Wright Atlanta, GA

You have always answered right away and I have had 911 personnel soon after.

3 years ago

Reply from Medical Alert

Hi Jane,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

check_circle

Verified Customer

star star star star star

Steven Spicer Chicago, IL

responsible , very responsive and attentive. Affordable and reliable

3 years ago

Reply from Medical Alert

We appreciate you, Steve! Thanks so much for the feedback!

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Jane grillion

I still don't have my lock box. They called and told me I need to pay them more money now so I won't have to more when they raise their prices. If .late

3 years ago

check_circle

Verified Customer

star star star star star

Carol Sitton

If I forget to test mine once a month they call to remind me

3 years ago

check_circle

Verified Customer

star star star star star

Jacquelyn McCants

they have responded quickly and forgive me when they get my alarm by mistake

3 years ago

check_circle

Verified Customer

star star star star star

Betty L. Holland

5 stars they were very efficient for me . Always very helpful when I called.

3 years ago

check_circle

Verified Customer

star star star star star

Jackie Hofman

I have needed them on several occasions and the response was fast.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Barbara Allen

The battery malfunction just after I had the devise for 90 days. I did get a new one, but I had to purchase the insurance.

4 years ago

check_circle

Verified Customer

star star star star star_border

Amoret Bajek

I am very happy I chose Medical Alert! I have not had them too long to rate them properly!

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Margaret Caterbone

They do not explain use very good. Did not know about inter rooms interfere. My Mom pushed her button for 1 1/2 hours and you could not find her location

4 years ago

check_circle

Verified Customer

star star star star star_border

Mildred Huette

Had an issue with the auto notify if fall. It went off constantly so we had it turned off

4 years ago

check_circle

Verified Customer

star star star star star

TonyJohnson

It is comforting to know that help is automatically sent if needed.

4 years ago

check_circle

Verified Customer

star star star star star

Audrey Johnson

very responsive when needed. All question readily answered when I called.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

lydia foster

sometimes,they alert when I am just sitting. but the other day I ell,and yher was not alert. I had to crawl back

4 years ago

check_circle

Verified Customer

star star star star star

Dorothy Bench Vacaville, CA

There is always a quick response when I push my alert button

4 years ago

check_circle

Verified Customer

star star star star star

Carolyn Baker Hiawassee, GA

Always there and pleasant to talk to--even when I set it off by mistake.

4 years ago

check_circle

Verified Customer

star star star star star

William Rodney Coverdale

Excellent response time. The fall detection is very sensitive though.

4 years ago

check_circle

Verified Customer

star star star star star

arlene sharlat

rapid response time gives me comfidence they'll be there in an emergency

4 years ago