Name: Medical Alert
Rating: 4.3

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Verified Customer

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Joecyle Zaremba Villa Park, IL

They responded quickly it was just what I expected from the company

4 years ago

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Verified Customer

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Larry Franklin Saint Paul, MN

The medical people are always here when needed in a short time!

4 years ago

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Betty Harter Bloomsburg, PA

They are very good and I can trust them. When I need them, they are right there

4 years ago

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Verified Customer

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J. Murphy Natick, MA

I really haven't had to use it yet. So far they have been very responsive to questions.

4 years ago

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Verified Customer

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Jenny Dominguez Miami, FL

They call me immediately even if I accidentally hit the motion detector

4 years ago

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Verified Customer

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Sandi Vista, CA

When used, the response is immediate & the fall detection is very sensitive.

4 years ago

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Verified Customer

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Johnson Baltimore, MD

Because it alerts the team very quick and it‚Äôs very useful for me.

4 years ago

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Verified Customer

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Bob Zolotor Kansas City, MO

System doesn't consistently answer falls, and doesn't recognize the cancel alert button

4 years ago

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Verified Customer

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Bernadette New Albany, IN

Notified us of low battery. It would be nice is the necklace unit was a little bit lighter to wear

4 years ago

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Verified Customer

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Theresa cole Pompton Plains, NJ

Everyone is on top of my service and even notifies me when my battery is low

4 years ago

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Verified Customer

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Donna Stephens Saint Louis, MO

Always answer if I‚Äôm checking device and if I accidentally drop it

4 years ago

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Verified Customer

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PHYLLIS MIRCHIN Hackensack, NJ

PROMPT ANSWER TO THE PHONE (EVEN THO I DID IT BY MISTAKE) AND COURTESY

4 years ago

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MARTHA WARWICK Apache Junction, AZ

used it twice with great success, the response was immediate and professional

4 years ago

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Linda Young Wilkes-Barre, PA

The slightest movement I get a call to make sure everything is ok

4 years ago

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Barbara Hampton, GA

They‚Äôre very quick to respond; very pleased with their customer service

4 years ago

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Carla Kasten Deland, FL

Because they are always there for you and take care of whatever is needed

4 years ago

Reply from Medical Alert

Hi Carla,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Dorothy McCormack Clarks Summit, PA

Quick response to all my calls and got ambulance and family when needed

4 years ago

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Verified Customer

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Fran Goldberg Boca Raton, FL

Very responsive to all concerns and questions very knowledgeable and polite.

4 years ago

Reply from Medical Alert

Hi Fran, Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Jane M Wright Atlanta, GA

You have always answered right away and I have had 911 personnel soon after.

4 years ago

Reply from Medical Alert

Hi Jane,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Steven Spicer Chicago, IL

responsible , very responsive and attentive. Affordable and reliable

4 years ago

Reply from Medical Alert

We appreciate you, Steve! Thanks so much for the feedback!

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Jane grillion

I still don't have my lock box. They called and told me I need to pay them more money now so I won't have to more when they raise their prices. If .late

4 years ago

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Verified Customer

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Carol Sitton

If I forget to test mine once a month they call to remind me

4 years ago

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Jacquelyn McCants

they have responded quickly and forgive me when they get my alarm by mistake

4 years ago

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Betty L. Holland

5 stars they were very efficient for me . Always very helpful when I called.

4 years ago

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Jackie Hofman

I have needed them on several occasions and the response was fast.

5 years ago

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Verified Customer

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Barbara Allen

The battery malfunction just after I had the devise for 90 days. I did get a new one, but I had to purchase the insurance.

5 years ago

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Verified Customer

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Amoret Bajek

I am very happy I chose Medical Alert! I have not had them too long to rate them properly!

5 years ago

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Margaret Caterbone

They do not explain use very good. Did not know about inter rooms interfere. My Mom pushed her button for 1 1/2 hours and you could not find her location

5 years ago

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Mildred Huette

Had an issue with the auto notify if fall. It went off constantly so we had it turned off

5 years ago

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TonyJohnson

It is comforting to know that help is automatically sent if needed.

5 years ago

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Verified Customer

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Audrey Johnson

very responsive when needed. All question readily answered when I called.

5 years ago

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lydia foster

sometimes,they alert when I am just sitting. but the other day I ell,and yher was not alert. I had to crawl back

5 years ago

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Verified Customer

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Dorothy Bench Vacaville, CA

There is always a quick response when I push my alert button

5 years ago

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Carolyn Baker Hiawassee, GA

Always there and pleasant to talk to--even when I set it off by mistake.

5 years ago

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Verified Customer

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William Rodney Coverdale

Excellent response time. The fall detection is very sensitive though.

5 years ago

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arlene sharlat

rapid response time gives me comfidence they'll be there in an emergency

5 years ago

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Jo Ann Sims Newark, NJ

Quick response when you touch button. The equipment is lite to wear

5 years ago

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Florann M Sordillo Parkville, MD

Always been very helpful and quick with any questions that I would asked.

5 years ago

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Kathy Nova, OH

They were quick with a response when I accidently hit the button

5 years ago

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Verified Customer

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Ruby Sims Ottawa, KS

Really works well. The staff is friendly and the product is well made.

5 years ago

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Verified Customer

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Philip Tilden Laguna Hills, CA

Always works when testing, great response when I accidentally hit the button

5 years ago

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Verified Customer

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Joyce and Richard Orr

one of the chargers (Dicks) is very hard to activate. answer to #3 is only due to charging problem.

5 years ago

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Verified Customer

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Willi gollub

It works when U have a fast fall but doesn''t seem to go off if the person falls slowly

5 years ago

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Verified Customer

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Anne waggoner

The necklace button is too sensitive I have to wear the "watch ' which is difficult to take off and on

6 years ago

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Donna Milholland

Because EMS came to help me on August 13, 2019 when I fell in my kitchen.

6 years ago

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brenda godfrey

ready to help when button is pushed even when it is pushed accidently

6 years ago

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Norma trono

They were excellent at helping to set me up with the service

6 years ago

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Barbara Chelan, WA

Medical Alert is always calling me to make sure I have it hooked up right and can use it.

6 years ago

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Verified Customer

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Cindy Brake

good service but do not like the up selling to my elderly parents

6 years ago

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Maggie Chipley, FL

I have been pleased with them. They always call me right back immediately.

6 years ago