Name: Medical Alert
Rating: 4.2

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Verified Customer

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Patricia Reynolds Conneaut, OH

Because it's a good feature for Seniors who have the ability to fall

2 years ago

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Verified Customer

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Robert Reuscher Knoxville, TN

Their doing everything right . Have the answers to all I contacted them with !

2 years ago

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Verified Customer

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Brandon Sims Stillwater, OK

There is always a response when I hit the button, however sometimes it seems to trigger too easily.

2 years ago

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Verified Customer

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Ann R Joiner Saint Paul, MN

they always check on me and are very prompt to answer the alert

2 years ago

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Verified Customer

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Nancy Martin Cortland, OH

Fast response when called and customer service is always so polite and helpful

2 years ago

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Verified Customer

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Cindrella S. Killian Port Charlotte, FL

accidentially bumped button. they showed up withe me even knowing I hit it.

2 years ago

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Verified Customer

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Jill Kercher Youngstown, OH

I have called at least three times. They respond immediately.

2 years ago

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Verified Customer

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Lee Hollowell Medford, NY

I don't like the n ew device but Medical Alert has always been there when I needed it.

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Glena Hood Belton, TX

Very helpful responding to my Alzheimer's husband when accidently pushing button

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Darlene Baltzer Phoenix, AZ

They have responded quickly. they were courteous when I accidently set it off.

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Dottye D Gill Asheville, NC

Peace of mind is the biggest reason and ease of use comes in second.

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Margaret tato Union, NJ

They are always there when needed and are very knowledgeable

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Erwin Gebers Aurora, CO

When I Accidently set it off, I get a response in about a minute.

2 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Dorothy Kirkland, AZ

Excellent service. Immediate response always. Highly recommend.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Ron BOBBITT Jonesboro, GA

quick response when there was a problem as well as notification to my contacts

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Twila Cormack Sand Springs, OK

It would be a 5 rating if I didn't have to carry my phone with me when I go to another room.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Eva Browning Miami, FL

Just being able to get help at the push of a button is great

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Birney Phillips Dublin, GA

Feeling of comfort and confidence having an alert system real close

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Robert Yeingst Palmyra, PA

It's easy to use and with the GPS In have protection where ever I go.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Sydell Trice Mesa, AZ

When calling in for monthly check it takes them time to realize that is why I am calling in.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Betty Farnsworth Pocatello, ID

They check up on me to make sure I test my machine and button to insure it's working

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star_border star_border star_border

Lois kenning Cincinnati, OH

They still don't have my bill correct and the wrist watch is very poor quality serves is very poor also I won't be having this company next year

3 years ago

Reply from Medical Alert

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Iva Chustz Lake Charles, LA

When I have had an emergency they have gotten an ambulance to me quicjly

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Catherine Trumpe McKeesport, PA

When I need answers for any questions I ask , they always answer .

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Joette Kerl Kent, WA

When by accident I set it off they are right there on the phone.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Ed Campbell Shawnee Mission, KS

We have never had a bad experience so far. Good people though

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star_border star_border

Michelle Louisville, KY

Because it doesn't work like it should. Being told it takes 5 minutes to reactivate if your sleeping at night.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Flora Scono Columbus, OH

I was outdoors and had a false alarm, three MTs came through my laundry room.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Delores White Revis Raleigh, NC

Very good service, but response is slow in "locating location" if there were a real emergency.

3 years ago

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Verified Customer

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Nancy Ritz Bucyrus, OH

It is great to know that I am protected in case I fall and I can get help.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Sherry Benson Dyer, IN

Very helpful....explain if any changes in part of “button”.

3 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Joyce L Vaughn Red House, WV

So far I have had not problems with my Units. Still in learning process

3 years ago

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Verified Customer

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Greita J. Gibbs Elkin, NC

No experience but when I accidentally click my button they respond immediately to make sure I'm OK

3 years ago

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Verified Customer

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Daryl Hesson Palm Harbor, FL

Great response time when mom has an incident and helpful to a resolution.

3 years ago

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Verified Customer

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Donna Fisher Westland, MI

Fast reliable quick response, notifies family member immediately.

3 years ago

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Verified Customer

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Anonymous

It's there when needed and easy to use Waterproof and GPS included

3 years ago

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Verified Customer

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Cindie Beans Horsham, PA

I have had only good help from all. I like easiness of how it works.

3 years ago

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Verified Customer

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Catherine Good Richmond, VA

They are fairly responsive but the one time that my Mother fell, the medical alert pendant did not work.

3 years ago

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Verified Customer

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Gracie Wilsey Endicott, NY

The latest version that detects falls is too large. I have accidentally pressed the alert twice.

3 years ago

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Verified Customer

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Mary Ann Macinko Ellensburg, WA

easy to use and very attentive, reliable, and follows me everywhere I go

3 years ago

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Verified Customer

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Annette Brody Santa Fe, NM

Medical Alert is responsive immediately if the fall alarm activates.

3 years ago

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Verified Customer

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Frances Sun City, AZ

Very helpful and pleasant. We received new equipment in a timely manner

3 years ago

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Verified Customer

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Roberta Flowers Avon Park, FL

instantly answered from fall detector. staff is very courteous

3 years ago

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Verified Customer

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Wendy Kolbusz Highland, MI

Very responsive system. Totally trusted it. Had peace of mind.

3 years ago

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Verified Customer

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Rebecca Hein Des Moines, IA

Berniece lives alone. When her telephone is out, the medic alert doesn't work either.

3 years ago

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Verified Customer

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Judith Clendenin Hollidaysburg, PA

I have't had to use them lately,but they were quick to respond in the past!!

3 years ago

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Verified Customer

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Mary Durocher Hudson Washburn, WI

They were there when I needed the ambulance in two separate times.

3 years ago

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Verified Customer

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Raymond. Walsh Toms River, NJ

Convenient to use but recharging is a nuisance and not always possible at the required time.

3 years ago

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Verified Customer

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Carolyn Sharpe Covington, GA

No problems, reliable, quick to respond. Very considerate in all regards.

3 years ago

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Verified Customer

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Ben Kimbrouigh Clarksville, TN

Good products for the priced and customer service is satisfactory

3 years ago