Name: Medical Alert
Rating: 4.3

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Verified Customer

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Ron BOBBITT Jonesboro, GA

quick response when there was a problem as well as notification to my contacts

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Twila Cormack Sand Springs, OK

It would be a 5 rating if I didn't have to carry my phone with me when I go to another room.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Eva Browning Miami, FL

Just being able to get help at the push of a button is great

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Birney Phillips Dublin, GA

Feeling of comfort and confidence having an alert system real close

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Robert Yeingst Palmyra, PA

It's easy to use and with the GPS In have protection where ever I go.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Sydell Trice Mesa, AZ

When calling in for monthly check it takes them time to realize that is why I am calling in.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Betty Farnsworth Pocatello, ID

They check up on me to make sure I test my machine and button to insure it's working

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star_border star_border star_border

Lois kenning Cincinnati, OH

They still don't have my bill correct and the wrist watch is very poor quality serves is very poor also I won't be having this company next year

4 years ago

Reply from Medical Alert

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Iva Chustz Lake Charles, LA

When I have had an emergency they have gotten an ambulance to me quicjly

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Catherine Trumpe McKeesport, PA

When I need answers for any questions I ask , they always answer .

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Joette Kerl Kent, WA

When by accident I set it off they are right there on the phone.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Ed Campbell Shawnee Mission, KS

We have never had a bad experience so far. Good people though

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star_border star_border

Michelle Louisville, KY

Because it doesn't work like it should. Being told it takes 5 minutes to reactivate if your sleeping at night.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Flora Scono Columbus, OH

I was outdoors and had a false alarm, three MTs came through my laundry room.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Delores White Revis Raleigh, NC

Very good service, but response is slow in "locating location" if there were a real emergency.

4 years ago

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Verified Customer

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Nancy Ritz Bucyrus, OH

It is great to know that I am protected in case I fall and I can get help.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

check_circle

Verified Customer

star star star star star

Sherry Benson Dyer, IN

Very helpful....explain if any changes in part of “button”.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Joyce L Vaughn Red House, WV

So far I have had not problems with my Units. Still in learning process

4 years ago

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Verified Customer

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Greita J. Gibbs Elkin, NC

No experience but when I accidentally click my button they respond immediately to make sure I'm OK

4 years ago

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Verified Customer

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Daryl Hesson Palm Harbor, FL

Great response time when mom has an incident and helpful to a resolution.

4 years ago

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Verified Customer

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Donna Fisher Westland, MI

Fast reliable quick response, notifies family member immediately.

4 years ago

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Verified Customer

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Anonymous

It's there when needed and easy to use Waterproof and GPS included

4 years ago

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Verified Customer

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Cindie Beans Horsham, PA

I have had only good help from all. I like easiness of how it works.

4 years ago

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Verified Customer

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Catherine Good Richmond, VA

They are fairly responsive but the one time that my Mother fell, the medical alert pendant did not work.

4 years ago

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Verified Customer

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Gracie Wilsey Endicott, NY

The latest version that detects falls is too large. I have accidentally pressed the alert twice.

4 years ago

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Verified Customer

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Mary Ann Macinko Ellensburg, WA

easy to use and very attentive, reliable, and follows me everywhere I go

4 years ago

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Verified Customer

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Annette Brody Santa Fe, NM

Medical Alert is responsive immediately if the fall alarm activates.

4 years ago

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Verified Customer

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Frances Sun City, AZ

Very helpful and pleasant. We received new equipment in a timely manner

4 years ago

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Verified Customer

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Roberta Flowers Avon Park, FL

instantly answered from fall detector. staff is very courteous

4 years ago

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Verified Customer

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Wendy Kolbusz Highland, MI

Very responsive system. Totally trusted it. Had peace of mind.

4 years ago

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Verified Customer

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Rebecca Hein Des Moines, IA

Berniece lives alone. When her telephone is out, the medic alert doesn't work either.

4 years ago

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Verified Customer

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Judith Clendenin Hollidaysburg, PA

I have't had to use them lately,but they were quick to respond in the past!!

4 years ago

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Verified Customer

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Mary Durocher Hudson Washburn, WI

They were there when I needed the ambulance in two separate times.

4 years ago

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Verified Customer

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Raymond. Walsh Toms River, NJ

Convenient to use but recharging is a nuisance and not always possible at the required time.

4 years ago

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Verified Customer

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Carolyn Sharpe Covington, GA

No problems, reliable, quick to respond. Very considerate in all regards.

4 years ago

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Verified Customer

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Ben Kimbrouigh Clarksville, TN

Good products for the priced and customer service is satisfactory

4 years ago

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Verified Customer

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S. Roberson Troy, NC

Dependable, ease of use, company maintains good communication with client

4 years ago

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Verified Customer

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Walter East Haven, CT

Very easy to use and very effective. Good peace of mind knowing it’s there.

4 years ago

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Verified Customer

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Brenda Yerdon Sandy Creek, NY

There have been multiple issues With the unit and have had two replacements already and purchased in December.

4 years ago

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Verified Customer

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Virgil Thompson Florence, KY

It works good and is of good value and very easy to work with and to understand

4 years ago

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Verified Customer

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Carolyn Armstrong Cleveland, MS

Even though I have never had to use it, I'm sure it would be there for me.

4 years ago

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Verified Customer

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Henry Ellis Satsuma, FL

Their system works just as it should and I am very pleased with it.

4 years ago

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Verified Customer

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Albertine Peterborough, NH

Medical Alert always answers and sends EMT's when falls occur

4 years ago

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Verified Customer

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Judith Harvey Grove City, OH

The system generally works well. There have been a couple of instances when it didn't go off.

4 years ago

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Verified Customer

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Dorothy Gallagher Williamstown, NJ

Have had no experiences to rate it higher. Testing was a bit of an issue, but seems to be fine now.

4 years ago

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Verified Customer

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Anne Griggs Stuart, FL

Rapid response to perceived falls, extremely sensitive device

4 years ago

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Verified Customer

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Dorothy M. Jenkins Tulsa, OK

The are very professional and courteous when they call you or you call them.

4 years ago

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Verified Customer

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Fae Nolte Raymore, MO

Patient & helpful any time a call to office was needed .. have had no emergency yet

4 years ago

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Verified Customer

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Sophia Kuzminsky Armagh, PA

Medical Alert is a lifesaver. I have not yet needed to use, but I'm glad I have it.

4 years ago

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Verified Customer

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Cathy Dryden Florence, KY

White necklace alert extremely sensitive and has gone off on occasions where no fall occurred.

4 years ago