Name: Medical Alert
Rating: 4.1

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Verified Customer

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Judy blanding Clifton Park, NY

Prompt response and ease of questions answered

3 years ago

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Verified Customer

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Patrick Deasy Bonita Springs, FL

excellent customer service, immediate response to incidents

3 years ago

Reply from Medical Alert

Thank you, Patrick! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 11th, 2026

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Verified Customer

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Salvador Rojas McAllen, TX

Just press the button for help, that all is needed

3 years ago

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Verified Customer

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Helen Hoover Cumberland, MD

I have had a number of problems, but it seems they have all been taken care of.

3 years ago

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Verified Customer

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Connie Parmer Cairo, GA

The app never works right. It doesn't do much good paying for the GPS tracker if I can not use it.

3 years ago

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Verified Customer

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Alfreda High White Plains, MD

Bracelet continuallty falls off. I am with my family most of the rime. I do not fall down.

3 years ago

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Verified Customer

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kathleen freeman Aptos, CA

Always helpful when I contact them to check in.

3 years ago

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Verified Customer

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Dorothy Wayne Lady Lake, FL

Everyone is very knowledeable and courteous.

3 years ago

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Verified Customer

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DIANE M JANSSEN Green Bay, WI

They have been there for me every time I have needed them.

3 years ago

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Verified Customer

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Bertha P Fiallo Miami, FL

they are very nice and answer call quickly

3 years ago

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Verified Customer

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guthardt Asbury, NJ

they are always there when help is needed

3 years ago

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Verified Customer

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Mary C McFarland Federal Way, WA

I've found Medical Alert easy to work with and attentive to my needs.

3 years ago

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Verified Customer

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KATHERINE KELLY Niverville, NY

Agent that set me up has never returned my calls to the questions I had. Very disappointed

3 years ago

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Verified Customer

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joyce martin Tryon, NC

prompt courteous service, feeling of security having this

3 years ago

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Verified Customer

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michael metzcus Millbrae, CA

Quick service operators know to fix problems

3 years ago

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Verified Customer

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Maggie Fyvie Midland, MI

Too many sales calls; product not as "convenient" or as inexpensive as I'd like.

3 years ago

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Verified Customer

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Mary STANLEY Philadelphia, PA

Very professional answered all of my concerns

3 years ago

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Verified Customer

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joan schellinger Chula Vista, CA

Well they call right away though it's a mistake

3 years ago

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Verified Customer

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Tennille Shamburger

Always available to help and trustworthy and friendly

3 years ago

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Verified Customer

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Anita Davis/Inez Montanari

Has put my mind at ease. Nice to deal with.

3 years ago

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Verified Customer

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Stephen Kaplan

Very good communication & customer service

3 years ago

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Verified Customer

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Martha Johnson Adams, TN

Answered my calls promptly even when mistaken calls.

3 years ago

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Verified Customer

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Becky Compton Huntington, WV

Reliable service very easy for my dad to operate

3 years ago

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Verified Customer

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Elizabeth L Arnold Windsor, NY

They are courteous and answer l my questions

3 years ago

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Verified Customer

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Patricia Ballan Sayville, NY

They have shown up when I needed to be picked up

3 years ago

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Verified Customer

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Joann Leonard Berwick, ME

Reliable and peace of mind for my children. I am protectec.

3 years ago

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Verified Customer

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Gail McSherry

They can always answer my questions and have answers

3 years ago

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Verified Customer

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Virgil Navis Oostburg, WI

Great product, makes me feel confident to be up and about.

3 years ago

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Verified Customer

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Forrest Hardin Spindale, NC

They have responded well and fast to any need I have had.

3 years ago

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Nancy Palatine, IL

Tests are always responded to timely. Have not needed a full-on response yet.

3 years ago

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Verified Customer

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Susan Haynal Bayside, NY

They responded to my medical need quickly.

3 years ago

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Verified Customer

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Elizabeth Hickey Anaconda, MT

Quick response from company when it is set off

3 years ago

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Verified Customer

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Diane Mazzarella Sharon, MA

When you push the button they are very quick to answer

3 years ago

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Verified Customer

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Bonnie canfield Naples, ME

Haven't had a problem. Very helpful when had a question..

3 years ago

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Verified Customer

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Warren W. Hayner Eugene, OR

Very helpful when I do a monthly check-in

3 years ago

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JANE GONZALEZ Wheaton, IL

COMPETENT AND QUICK RESPONSE; FRIENDLY HELPFUL

3 years ago

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Evelyn B. Coyne Wickliffe, OH

great technical help and service, but fall alert pendant not reliable.

3 years ago

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Joan Wood Trenton, NJ

When I need help, they answer the phone!

3 years ago

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Verified Customer

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Wayne Costa East Providence, RI

Every contact with associate was great and fast

3 years ago

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Mary Youong Easton, MD

Have set off the alarm unintentionally & response was immediate

3 years ago

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RONALD D BRATTEN Kearney, MO

Everything was done for me. I did not haft to do it myself.

3 years ago

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Alice pettet Sicklerville, NJ

Prompt answer when triggered, very helpful employees.

3 years ago

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Verified Customer

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Charlotte Tante Wilson, NC

have been please with the service and when they have reached out to me

3 years ago

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Joy Pittman Mount Vernon, TX

Immediate response when my mother callss

3 years ago

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Elaine Rice Portland, OR

The quality of the sound is not good. I have to yell and repeat myself to be understood.

3 years ago

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Verified Customer

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Jean mack Olympia, WA

It's very sensitive. It goes off constantly. The fire department has been here so many times they will start charging me.

3 years ago

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Verified Customer

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Harvey Miller

I had 2 falls. medical responded within 5 minutes

3 years ago

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Carol R Swanson Deltona, FL

Quick responses and very gracious people.

3 years ago

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Verified Customer

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Clone Chandler Carrollton, GA

They are quick on it when I have needed it

3 years ago

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Verified Customer

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Allen Kay Hoffman Estates, IL

Everything going well. Whenever activated someone responded immediately

3 years ago