Name: Life Alert
Rating: 4.9

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Melissa Coleman Fredericksburg, Virginia

Very kind and informative—caring, compassionate

2 months ago

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Angela Andalusia, Alabama

We were well satisfied with the service.

2 months ago

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Rob Watson Buena Vista, Colorado

Very helpful staff that I can understand.

2 months ago

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Rebecca Proffitt Miller Sunnyvale, California

Very helpful, considerate, knowledge, & efficient❣️

2 months ago

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Diane Nocerino Morton Grove, Illinois

Alicia did a great job! She very informative

2 months ago

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Scott Brines Dallas, Texas

Marie was very patient and helpful with the activation process.

2 months ago

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Gary McCown San Antonio, Texas

Life Alert representative Stephanie was professional and courteous.

2 months ago

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Kim Verdegaal San Jose, California

Everything was easy to understand. My mom will be in good hands.

3 months ago

Reply from Life Alert

Thank you very much, Kim. We have been providing families with peace of mind for over 38 years. We wish your family all the best!

May. 7th, 2026

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Ken Collins Mt Laurel, New Jersey

The staff at Life Alert were very knowledgeable and great to work with.

3 months ago

Reply from Life Alert

Thank you very much for your kind words, Ken. We are glad we were helpful to you! Wishing you all the best.

May. 7th, 2026

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Pandora Stone

It was a pleasant experience. Overall excellent customer service.

3 months ago

Reply from Life Alert

Thank you very much for your note, Pandora! We appreciate your time to leave a review, and wish you all the best.

May. 7th, 2026

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Greg Turner

Quite professional and extremely well spoken. Left no questions unanswered.

3 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Apr. 23rd, 2026

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Dan Stoor

Victor was great! Very professional courteous and with a great sense of humor.

3 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Victor.

Apr. 23rd, 2026

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mark mitchell

evryone i spoke to was so nice and getting it hooked up was a breeze

3 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Apr. 23rd, 2026

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Anna Forsyth

The customer service was very friendly. The instructions were very clear.

3 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Apr. 23rd, 2026

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Daryl Gibson Los Angeles, CA

Life Alert's response time is speedy Gonzales level fast! Like, seriously, they don't play around. Their highly trained team jumps into action right away, contacting the appropriate emergency services and keeping you in the loop. It's like having a whole squad of first responders ready to swoop in and save the day.

3 years ago

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Rich Simmons Crownsville, Maryland

Professional and courteous. Bonnie was positive and informative

2 months ago

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Y Tucker

So far, so Good. I hope we never have to use them. If we do Im comfortable with them.

3 months ago

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Mary Coughlin

Everett was an amazing salesperson. No hard sell, patiently explained the system to me.

4 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Everett.

Apr. 23rd, 2026

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David Calabro

Polite and curious customer service. Knowledgeable and helpful through the process.

4 months ago

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connie mcclurg

Bob was very informative and helpful, explaining all details of the ardware, system, and costs.

4 months ago

Reply from Life Alert

Connie, thank you for taking the time to share your positive experience with Bob. We'll be sure to share this review with him. Wishing you the very best!

Mar. 26th, 2026

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L Bentley

Very knowledgeable and friendly. Explained everything, easy to understand. Made it easy for me.

5 months ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain our life-saving services in detail. Wishing your family all the best!

Mar. 10th, 2026

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Janie Abrigo

Excellent customer service, very professional, friendly and very kind individuals.

5 months ago

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Donna Carey

Carmen was extremely patient as she guided through this process. She was knowledgeable and anticipated my questions.

6 months ago

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Dellaine Bannister

Mickey was professional and informative. She took her time and covered all aspects of the Live Alert System

6 months ago

Reply from Life Alert

Thank you for your positive feedback, Dellaine. We appreciate your time and will be sure to share your review with her. Wishing you the very best!

Jan. 14th, 2026

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Gemma Campbell

Stephanie was helpful in helping me get started with the system. Explained all the products in great details.

6 months ago

Reply from Life Alert

Thank you for your kind words, Gemma. We always do our best to explain our life-saving services in detail. Wishing you and your family all the best!

Jan. 14th, 2026

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Jana Miller

We signed up today for my father. Thus far, phone customer service has been good and well explained.

7 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Jan. 14th, 2026

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Steve5159

I had Natalie P. as my representative. She was very helpful and knowledgeable. She answered my questions.

7 months ago

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Jim volkmann

Walked us through set up very efficiently! Very little time spent making sure everything worked properly.

7 months ago

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Kim

Ruth was patient and answered my questions with knowledge and provided information to my satisfaction.

8 months ago

Reply from Life Alert

Thank you very much for sharing your positive experience with Ruth. We will be sure to share this review with her! Wishing you the very best, Kim.

Nov. 26th, 2025

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Spike Ivory

Darien was very helpful and detailed about everything. Signing my mother in law couldnt have been any easier

8 months ago

Reply from Life Alert

Thank you very much, Spike. Your mother-in-law is in good hands! We'll be sure to forward your kind words onto Darien to acknowledge his job well done. Wishing you and your family all the best!

Nov. 26th, 2025

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Helen Brander

She was very precessional and patient. She explained every thing so we were totally comfortable at the end of the experience.

9 months ago

Reply from Life Alert

Thank you very much for your kind words, Helen. We are glad we were helpful to you! Wishing you all the best.

Nov. 12th, 2025

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Life Alert

Comfort for mom and her family. We live out of state so a comfort to know she has this device. I thought we were going to get a white watch.

9 months ago

Reply from Life Alert

We have been providing families with peace of mind for over 38 years. We wish your family all the best!

Nov. 12th, 2025

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Chellisa Clancey

As soeepy as I was when they called I was able to get the equipment tested with quick live professionals. Way to go family

9 months ago

Reply from Life Alert

Thank you for your kind words, Chellisa. We do our best to make the setup and use of our services very easy. You are in good hands!

Oct. 16th, 2025

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Life Alert

Wonderful experience. Jennifer (Marie) was a pleasure to work with. Life Alert is very fortunate to have her as a representative.

9 months ago

Reply from Life Alert

Thank you very much, she will be happy to hear you were pleased with her service! Wishing you all the best.

Oct. 16th, 2025

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Marilyn

Appreciated the thorough verification call. Jeanine and Stephanie were efficient and made sure we were completely satisfied with the information

10 months ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best!

Oct. 8th, 2025

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Wilfredo Nieves

Both Victor and Janine were a pleasure to speak to. They were both very helpful and covered everything I needed to know.

10 months ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Victor and Janine to acknowledge their good work. We are glad we can help you, and provide you with the peace of mind.

Sep. 24th, 2025

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Robin Woods

Aaliyah was very pleasant, professional, and efficient with the setup process. This will enable us to have peace of mind when my spouse is alone.

11 months ago

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Peggy Armstrong

Excellent representatives, friendly and knowledgeable. Looking forward to receipt of equipment and feeling more secure.

11 months ago

Reply from Life Alert

Thank you for your feedback! We do our best to make it very easy to set up and to use our services.

Aug. 19th, 2025

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Eziwhuo Gift

6 months ago

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Madeline & Yolanda

Lori was very knowledgeable, walked me through and explained the system and what to expect. Awesome attitude and very professional with humanity touch!

1 year ago

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Cindy Lassetter

The representatives from the sale to set up were fantastic. Extremely patient, kind and through. Great experience. Product easy for my 95 Y/O mom to use. Thank you!!

1 year ago

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Kristy Hales

So far we have experienced great customer service while setting up life alert for my mother. Hopefully she won’t need to call but it gives me peace of mind. Thanks!

1 year ago

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debra flannery

Ruth was extremely helpful and answered all of our questions! We feel very comfortable to have chosen Life Alert and are looking forward to the peace of mind that will bring.

1 year ago

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Dr. Shepherd Sipos

My customer service representative, and subsequent callers were all friendly and informative. I don’t yet know how I feel about the service, but the initial consultation was great!

1 year ago

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John McGinnis

Liked everything. I was out of my comfort zone worried about my mother. Martha walked me threw the process and made sure I got the equipment I needed. Thankyou

1 year ago

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Gail Lumer

Easy to set up. Just be prepared to walk from one end of the house to the other to test reception range. Personnel are patient and helpful and speak clearly.

1 year ago

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Deanna Balz

Thank you for giving us peace of mind. The services that you offer are absolutely amazing and we are so looking forward to having the feeling like someone is always there.

1 year ago

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James S Morgan

The part I liked best was detailing the equipment and the three programs. The part I liked least was detailing the needs for the service. I knew of them.

1 year ago

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Aurelia V. Murray

Lori is absolutely wonderful. Not only is she knowledgeable and professional, she is also warm and caring. I will immensely enjoy working with her. I love her already!

1 year ago

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Roger Frank

It was the best talk I have had on the phone. Your rep has been the best and knew about your system and I will use Life ALERT and recommend you to people

1 year ago