Name: Life Alert
Rating: 4.9

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Sandra Little

Everything was explained very well. Very helpful

2 months ago

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Wendy Riback

Very clear explanation, all the features

2 months ago

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Scott Parker

Wanted safety and security for my mother

2 months ago

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Shari McCrary

Wonderful experience! They were professional and personal!

2 months ago

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Carol Clarke Mobbs

They were really patient with me and I appreciate it.

2 months ago

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Tracy Morris

Everyone was so helpful from start to finish. Very easy activation.

3 months ago

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Beth Cozzi

Excellent service, knowledgeable, friendly, and very efficient!

3 months ago

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Gaia Sophia

Great product and customer service. Just received our equipment today.

3 months ago

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Matt Richard

Everything was well explained. I thought Nikki was great and very helpful

3 months ago

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Daryl Gibson Los Angeles, CA

Life Alert's response time is speedy Gonzales level fast! Like, seriously, they don't play around. Their highly trained team jumps into action right away, contacting the appropriate emergency services and keeping you in the loop. It's like having a whole squad of first responders ready to swoop in and save the day.

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

3 months ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

4 months ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

4 months ago

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Jeannie Gilpin

Marcia was wonderful and fun to talk too when I called to get my dad started with Life Alert.

4 months ago

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MARY DENNY

I liked that Denise was extremely good at explaining all the features of the product.

4 months ago

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Kim Yates

Kathleen was very helpful. I felt like she really had our best interest at heart.

5 months ago

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Susan J Kempfer

Very efficient and easy to place my order. All charges were explained thank you

5 months ago

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Paul Drummond

Very knowledgeable of the set-up and explained all steps in the process. Made the process easy and efficient.

6 months ago

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Cindy F.

I like that the battery doesn’t need to be charged, it’s waterproof. Danielle was quick and efficient.

6 months ago

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Kim Grubbs

Richard W. was very helpful with getting the system. Very pleasant gentleman!! Amazing experience.

6 months ago

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Clyde Weir

The clarity of information and the voice of our representative was excellent. Adrianna was her name.

6 months ago

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Vickie Dyke

The follow-up we received was outstanding and Matt was so pleasant helping me with the set-up of our device

7 months ago

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Janet M Larsen

Thank Richard for explaining everything to us. Very helpful. It will be less stressful now. Have a good day

7 months ago

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Lisa Anselmo

Everyone is very friendly and helpful. I feel much better knowing my mom has help at her fingertips.

7 months ago

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Lisa Duczynski

Carmen was super helpful. Made it an easy and smooth set up. I feel very comfortable now that I know my mom is safe.

7 months ago

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Dana White Eaton Rapids, MI

Amy did a superb job So happy with how she handled everything with my mom Sharon Thank you for your service 😊

8 months ago

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Deborah Fincher Springfield, MO

The lady who helped us with the setup, Bonnie, was very knowledgeable and helpful. Very kind and patient.

8 months ago

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Danny Scotti

I hope your system works much better than the people I had to speak to on the phone mostly unprofessional very confusing. Say that again very confusing. I almost canceled twice while talking to the people because I thought they were all knuckleheads and I’m gonna trust them with someone’s life, still shaking my head at this

8 months ago Edited March 1, 2024

Reply from Life Alert

Dear Danny, thank you for your feedback. We had upper management reach out to you. Rest assured our equipment is top of the line and your loved ones are fully protected, and it has been proven that we save a life every 11 minutes.

Mar. 1st, 2024

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Elizabeth McCormick

The young lady who helped my Mother & myself couldn't have been nicer! Very helpful & patient. So glad my Mom got Life Alert, it's a blessing!

9 months ago

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Mark Warsaw, IN

Life Alert representatives were very helpful and answered all of our questions. They explained services that we didn’t realize were available.

9 months ago

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Martha Kilgore Jasper, TN

I like everything about Life Alert. Everyone I have spoken with have been kind, courteous, patient, compassionate and very knowledgeable

9 months ago

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Arlene Henderson Redmond, OR

Everything was great. Prompt service, excellent people to deal with. I was somewhat intimidated at first, but you made it easy.

9 months ago

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Julie Arthur Mattoon, IL

She was very patient and kind! I was very nervous starting the set up and she calmed my nerves and stuck with me through it!

10 months ago

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Martha Sugermeyer Suffolk, VA

I have found nothing that I don’t like so far and am very pleased with the support and the very thorough instructions and testing process.

10 months ago

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Danielle Finnicum Greybull, WY

Ryan and the rest of the staff was very knowledgeable and friendly, answered all of my questions and helped me decide exactly what we needed.

10 months ago

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Lisa reese Bridgeport, CT

Very patience,very nice lady if I can give her 10 stars I would. Thank you Ms.Ingrid for being nice and kind to my mother.

10 months ago

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Barbara Smart Seattle, WA

Elizabeth was very clear with her instruction in setting up systems and didn’t hurry me along to test the parts in different locations

11 months ago

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Ian Gardner

They was there when I had a medical emergency at home. Their timely response and expert assistance made me feel secure and supported during a critical moment.

1 year ago

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Margie Lopez Frankfurt am Main, HE

Life Alert came to our rescue when my elderly mother had a fall. Their swift emergency response was a lifesaver, providing peace of mind and safety in her time of need.

1 year ago

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Lei Boyter Phoenix, AZ

Life Alert is a lifesaver. They responded swiftly when I needed help, providing immediate assistance and peace of mind. It's a service I can't imagine living without.

1 year ago

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Dahlia Brueckner

My parents are the most important people in my life. Life Alert gives them the support they need, and it's comforting to know help is just a button press away.

1 year ago

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Edward Bisking Salt Lake City, UT

Life Alert has been a lifeline for me. I've used it in emergencies, and the response is lightning- fast. They truly care about their customers' well-being.

1 year ago

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Jason Corbitt

Life Alert isn't just for seniors; it's for anyone who values peace of mind. As a working mom, knowing my elderly parents have this protection puts my heart at ease.

1 year ago

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Sean Emory Los Angeles, CA

Life Alert gave me back my independence. Knowing I have immediate help at the press of a button has been a game-changer. I feel safe and secure every day.

1 year ago

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Lucia Gusmar Avenel, NJ

Life Alert is the best investment for my family's safety. Their cutting-edge technology, 24/7 monitoring, and swift response have proven their commitment to saving lives.

1 year ago

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Irene Stelter

I can't thank Life Alert enough! Their friendly and caring team ensures that help is just a button press away. They genuinely care about the well-being of their customers.

1 year ago

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Gabby Kaylene Buffalo, NY

Life Alert has given me and my family peace of mind. As a senior, knowing help is just a button press away is invaluable. I feel safer in my own home.

1 year ago

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Mariana Motz Phoenix, AZ

Life Alert is not just for seniors. I had a medical emergency, and their quick response saved my life. It's a must-have for anyone concerned about their well-being.

1 year ago

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Lauren Hammerschmidt Denver, CO

Life Alert is a true lifesaver. I've been a member for years, and their quick response during emergencies has given me confidence to live independently in my golden years.

1 year ago

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Alicia Helsing

Life Alert is not just a service's a lifeline. Their compassion and timely response when my husband had a fall were incredible. We're comforted knowing they're there for us.

1 year ago