Name: Life Alert
Rating: 4.9

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Joe Dionise

My mother in law is the person using the life alert.

3 months ago

Reply from Life Alert

Thank you very much for leaving a review, Joe. Your mother-in-law is in good hands!

Oct. 1st, 2025

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Migdalia Gonzalez

Elizabeth was very helpful as was the responders.

3 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Elizabeth.

Sep. 24th, 2025

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David Foster

Jennifer T was extremely curious polite and professional

3 months ago

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Shipley

Outstanding company and outstanding service

3 months ago

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janalee sanders Valley Center, CA

my grandmother had this and it was literally a life saver! I was on the receiving end of a phone call because she had fallen. the best thing is that it puts the whole family at ease because we can get help quickly if needed

6 years ago

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Vicki Mildenberger

Responsive to any and all questions. Seamless, easy, and fast set-up.

4 months ago

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Lois Emmert

I feel safe in the house! The grandkids are excited I have it.

4 months ago

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N Sanchez

Melissa was very patient and helpful during the life alert set up.

4 months ago Edited August 27, 2025

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.

Aug. 19th, 2025

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Michelle Keller

Selina was very helpful and friendly! This was easy to set up.

4 months ago

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Gregory Brower

Personnel checked everything before signing off. We'll done.

4 months ago

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Erica Laudon Corwin

A great safety system for my mom who is elderly and handicapped.

4 months ago

Reply from Life Alert

We have been providing families with peace of mind for over 38 years. We wish you and your mother all the best!

Aug. 6th, 2025

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Octavia Greer

Good customer service you guy did a great job help me setup my device thank you

4 months ago

Reply from Life Alert

Thank you very much, Octavia. You are in good hands!

Aug. 6th, 2025

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Jane Beale

Elizabeth was professional yet warm. She was very clear and positive

5 months ago

Reply from Life Alert

Thank you for your kind words, Jane. We will be sure to share this review with her! Take care, we wish you all the best.

Jul. 31st, 2025

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Russell Shelton

Easy to set up everyone l spoke with were very friendly and helpful

5 months ago

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Erin

Every person I've spoken to from Life Alert was super friendly and helpful!

5 months ago

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Heather Davis

Great friendly customer service. This has been the best experience.

5 months ago

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Laura Shannon

The lady on the phone was very helpful and kind. She took her time to guide us through the process.

6 months ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain our life-saving services in detail. Wishing you all the best!

Jun. 12th, 2025

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Karen Fast

The base unit audio is clear. Audio for the other devices is difficult to hear clearly.

6 months ago

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SUSAN MCCORD

Ruth was very kind and professional. Offered multiple options for now and the future!

7 months ago

Reply from Life Alert

Ruth will be happy to hear you were pleased with her service, thank you for your feedback. Wishing you the best!

May. 29th, 2025

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Diane

Explained everything and made whole process simple. Very good customer service.

7 months ago

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Dolores machik

Explained carefully went through the necessary steps to ensure that I understood

7 months ago

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Jeff Little

Rep took there time to make sure the info provided was correct and went through the program so that I understood it

7 months ago

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Esther Stafford

Great customers’ service experience from all the representatives I had an interaction with!

7 months ago

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Life Alert

Elizabeth was very polite and helpful. She made setting up the devices seamless.

7 months ago

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Karen Coston

Good for what it is providing. But should be stressed to have another person there for install.

8 months ago

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DeAnne

Matthew was awesome and so were the other assistants in testing and setting up unit. Very easy.

8 months ago

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Marjorie Kish

Fast and easy to set up. Quintina FT001 was so kind and helpful with the set up.

8 months ago

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Helen schirr

Representative was thorough. Couldn’t have been any nicer and so informative. Really put us at ease

8 months ago

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Annie Skarie

Very informative. Kathleen was such a wonderful person to talk to about my needs. Follow up was just as great too.

8 months ago Edited April 1, 2025

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cindy lane

Loved all the information, the time and patience from Andrew W. He was wonderful and the reason I signed up!!!

8 months ago

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Terry Dewitt

Walking thru the setup of our system Jennifer EB012 was very friendly and made the process and setup went very quickly.

8 months ago

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Fran Murtha

It’s been a great experience , Angel and Selena were great. I fill very safe now. Thank you again Fran Murtha

9 months ago

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Denise Severyn

Bonnie was very helpful in getting the unit set up. I have peace of mind now where my mom is concerned.

11 months ago

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Blanche Fifer

Like how easy it was to set up Service representatives very friendly and did very well with explaining how things work

11 months ago

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Marcia Perez

I liked everything. All questions were answered clearly so that I wasn't left with More questions. Thank you!!

11 months ago

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John Andres

It was so easy to get connected. Ingrid was a very big help, and she walked me through the entire process.

11 months ago

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Dawn Sivak

Ingrid was extremely patient & helpful setting up the equipment and with the testing. She was a pleasure to work with.

11 months ago

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johnnie joe

Great customer service that helped very much Madame Bonnie was so nice and guided me all the way to set the devices for my mother in-law. Thank you

1 year ago

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James Szymanski

Every encounter with every team member was perfect. Compassionate professional by everyone, thank you. Lori M. is beyond astounding.

1 year ago

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Elana Kelley

George was very helpful and caring! Went through everything with patience with me and mom. Was a pleasure speaking to him!

1 year ago

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Alison P

The service of enrolling in the system has been excellent. The assistance given in setting it up was amazing and I am so thankful to all involved.

1 year ago

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Larnell Flannagan

Explanation of services was well done. Presentation was thorough, but didn't need the unnecessary "short talk" to get acquainted.

1 year ago

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Edward Wojtkowski

Despite some issues getting the pendant and help button working, the tech rep was patient and persistent. It's working now and we are satisfied.

1 year ago

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Shari

Stephanie pretty much anticipated all my questions and concerns and answered them all with great patience and thoroughness.

1 year ago

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Joyce Mcguire

I liked the customer service Representative! Very helpful! The volume and fast talking of the people that did testing of the the 3 units talked too fast though. 2. Fast.

1 year ago

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Susan A Kolpack

Lena made me feel very comfortable and I felt like I was talking to my best friend. She was very knowledgeable and compassionate at the same time.

1 year ago

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Barbara Tornberg

Martin was very patient and explained everything so it was understood. Would take questions and have the answers. Very nice to talk to.

1 year ago

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Becky Fretwell

Since the initial inquiry call everything has happened just as they said it would. The equipment came very quickly and was very easy to set up .

1 year ago

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bob.kaleta@hotmail.com

Everyone I spoke with was very knowledgeable and spoke with great patients. They answered question that was very easy to understand.

1 year ago

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Mary R Fields

Barry was kind and very informative, easy to understand and let me know exactly what was going on and what would be happening!

1 year ago