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Life Alert

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7.8

Overall Score

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Cathy Nickens

Explanation by salesman initially and help in setting up by Elizabeth who was patient and kind

1 year ago

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Sara Sweeney

Everyone I spoke with while setting up the activation for my in-laws were very helpful and friendly

1 year ago

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Lisa Spates

The consultant was very knowledgeable and very pleasant to talk with as well as patient.

1 year ago

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Danielle

Matthew was very helpful and thoroughly explained the life alert products and how it all works.

1 year ago

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Laura donnette menges

Very friendly people helped us hook up and test. Excellent service! I was concerned it would be complicated to get it all hooked up and it was easy.

1 year ago

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Carl Hoagland

Ingrid was very patient, helpful and professional through out the initial set up call.

1 year ago

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Kelly Everhart

Steve took his time going through everything and made sure all of our questions were answered.

1 year ago

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Michael Selby

Ms Elizabeth MI105 was very professional her customer service skills were outstanding!!

1 year ago

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Diane Scott

Took a minute to get started but they were very attentive and respectful and nice.

1 year ago

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Tina Hawkins

Very friendly and knowledgeable. I didn't like that they called every day before the purchase.

1 year ago

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Bill deak

Very easy to understand how it works and how to set it up along with how the billing works

1 year ago

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

1 year ago

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Julie Benvenuto

Customer Review Video

1 year ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

1 year ago

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Mike Nolan

Instructor and Instructions for setting up the system were clear and easy to follow.

1 year ago

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Susan Waller

Elizabeth was very gracious, kind and efficient. I am so glad I did this. Thank you.

1 year ago

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Robyn Boisvert

Very pleasant and informative and knowledgable. 30+ minutes was a little long to tell the truth

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

1 year ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

1 year ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

1 year ago

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Jeannie Gilpin

Marcia was wonderful and fun to talk too when I called to get my dad started with Life Alert.

1 year ago

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MARY DENNY

I liked that Denise was extremely good at explaining all the features of the product.

1 year ago

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Kim Yates

Kathleen was very helpful. I felt like she really had our best interest at heart.

1 year ago

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Susan J Kempfer

Very efficient and easy to place my order. All charges were explained thank you

1 year ago

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Barbara

Representatives were very helpful. I hope I won't need it but I am very happy I have it

1 year ago

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David Phillips

Easy to talk to. Very informative. Very friendly. Answered all my questions and was very helpful.

1 year ago

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Frederick B Velvet

I spoke with Donna D. Who was very knowledgeable of your product and courtesy in all ways possible!

1 year ago

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Judy Campbell

Marie is very warm and personable. Easy to talk to. Wonderful representative of Life Alert!

1 year ago

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Amber Brown

Elizabeth was very friendly, knowledgeable and helpful thru setting up all me equipment.

1 year ago

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Jacqueline D.cad911

Candace was amazing. Professional, competent, friendly. Great seamless experience in set up

1 year ago

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Kaye Cowley TN

Attention to details. Good communication in spite of the redundancy of phone calls.

1 year ago

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Jennifer

Matt was extremely informative, knowledgeable, and made the set up a breeze!! Very pleased!

1 year ago

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Bonnie Dandrea Erie, PA

Customer service reps have all been very helpful. The system was very easy to set up.

2 years ago

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Sebrina Lamont Moultrie, GA

I like that this could help my mother in case of emergency. I don't like the costs but life is not free.

2 years ago

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Linda A Bristol, RI

The representatives I worked with, Danielle and Ingrid, were courteous and professional!!

2 years ago

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Jack Knight TX

Was a really easy process the people that were helping us was great thank you all

2 years ago

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Sharron Faulkner New Braunfels, TX

The instruction was very helpful and gave me clear instructions of how Life Alert works.

2 years ago

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Scott Segerstrom Watsonville, CA

Definitely know the skinny on your process. We’re very informative and answered all questions.

2 years ago

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Dustin Schaner Muskegon, MI

Jennifer was very Helpful and pleasant to work with during our installation on grandmas farm.

2 years ago

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Moises Bertran New York, NY

Ingrid was very helpful and patient with us. I’m very happy we chose Life alert

2 years ago

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Amanda Boyd Waldorf, MD

I liked how clear the communication was between Josh and myself while setting up the new account.

2 years ago

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Ann Asheville, NC

The thoroughness of the explanations and the willingness to address all my questions.

2 years ago

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Darren Salotti

Everyone was professional and always went above and beyond to help with any questions or concerns

2 years ago

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Bette Wirbickas

Very friendly and compassionate and explained what to expect for setting up the unit

2 years ago

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Susan Garaventa Politis New York, NY

Device came quickly, set up was easy & everyone assisting my mom & I were very helpful

2 years ago

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Lesleyholmes Boston, MA

I liked the overall quality of service I received when I first ordered this product.

2 years ago

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Jennifer Fritchley Olney, IL

Extremely helpful. Took time to explain carefully and answer questions. Very friendly.

2 years ago

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Brenda Houston, TX

Person was great making sure Wayne was all set up and ready to go with all parts of the system.

2 years ago

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katrice johnson Detroit, MI

They were so nice very helpful and and professional! It made me feel at ease 😌

2 years ago

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Laurie Carson Jacksonville, AR

Everyone that i have had contact with from start to finish in this process has been great..

2 years ago