Name: Life Alert
Rating: 4.9

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Laura Shannon

The lady on the phone was very helpful and kind. She took her time to guide us through the process.

1 year ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain our life-saving services in detail. Wishing you all the best!

Jun. 12th, 2025

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Karen Fast

The base unit audio is clear. Audio for the other devices is difficult to hear clearly.

1 year ago

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SUSAN MCCORD

Ruth was very kind and professional. Offered multiple options for now and the future!

1 year ago

Reply from Life Alert

Ruth will be happy to hear you were pleased with her service, thank you for your feedback. Wishing you the best!

May. 29th, 2025

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Diane

Explained everything and made whole process simple. Very good customer service.

1 year ago

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Dolores machik

Explained carefully went through the necessary steps to ensure that I understood

1 year ago

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Jeff Little

Rep took there time to make sure the info provided was correct and went through the program so that I understood it

1 year ago

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Esther Stafford

Great customers’ service experience from all the representatives I had an interaction with!

1 year ago

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Life Alert

Elizabeth was very polite and helpful. She made setting up the devices seamless.

1 year ago

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Karen Coston

Good for what it is providing. But should be stressed to have another person there for install.

1 year ago

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DeAnne

Matthew was awesome and so were the other assistants in testing and setting up unit. Very easy.

1 year ago

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Marjorie Kish

Fast and easy to set up. Quintina FT001 was so kind and helpful with the set up.

1 year ago

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Ronnie Kennerly

How everything was explained. Ruth was very professional and was easy to understand.

1 year ago

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Larry Malone

The entire setup was well coordinated. Elizabeth was very helpful friendly and very knowledgeable.

1 year ago

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Jennifer Ryan

Elizabeth, the tester, was very efficient and kind. Dispatchers performed their tasks quickly.

1 year ago

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Sue Lundin

I generally liked the experience but for someone with a mobility issue it took too long. Ingrid was pleasant and spoke clearly.

1 year ago

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Jeffery Strausser

Elizabeth explained the life alert operating system and made me feel comfortable with its use

1 year ago

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Kathleen Lockwood

Everything went great, and all of the different devices are tested and put where they need to be

1 year ago

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Craig Hegrenes

Like= Friendly, prompt,.accurate, caring Dislike= Takes multiple steps to.get LA up and running

1 year ago

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Cindy Weber

Very helpful over the phone getting me all the devices that I would need to keep my Mom safe.

1 year ago

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Karen Forrest

Denise was great. She was very thorough and explained everything very clearly and nicely.

1 year ago

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Tim

Every one I dealt with was knowledgeable and polite Shoutout to Vanya and Allya (I’m sure I misspelled her name)

1 year ago

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Pam Blasingame Brown

The people are so helpful. Thank you so much for explaining everything in a professional manner.

1 year ago

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Journey Baxter

They where very professional and helpful while helping me set up my grandmas life alert

1 year ago

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Pat Girome

Very through explanations about equipment...everyone very professional and pleasant !

1 year ago

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Landry Crain

Barry did an extremely good job explaining the process!! Was extremely helpful and personable.

1 year ago

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Renea Brown

Bonnie was awesome leading me thru the process of installation. With her help it was fast and easy!

1 year ago

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Michael Boos

Very professional and courteous answered all calls immediately good overall experience

1 year ago

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Dottie Mainberger

I liked that all the information given to me was very clear and easily understood.

1 year ago

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ANGELO LOGRANDE

the person who helped me was very professional and pleasant to talk too an asset to your team

1 year ago

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Cesar Gonzalez

Robin was thorough and courteous; explained all details and answered all my questions.

1 year ago

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Gina Hughes

Great customer service from Thelma in helping to test unit & pendants for the first time.

1 year ago

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Cathy Nickens

Explanation by salesman initially and help in setting up by Elizabeth who was patient and kind

1 year ago

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Sara Sweeney

Everyone I spoke with while setting up the activation for my in-laws were very helpful and friendly

1 year ago

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Lisa Spates

The consultant was very knowledgeable and very pleasant to talk with as well as patient.

1 year ago

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Danielle

Matthew was very helpful and thoroughly explained the life alert products and how it all works.

1 year ago

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Laura donnette menges

Very friendly people helped us hook up and test. Excellent service! I was concerned it would be complicated to get it all hooked up and it was easy.

1 year ago

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Carl Hoagland

Ingrid was very patient, helpful and professional through out the initial set up call.

1 year ago

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Kelly Everhart

Steve took his time going through everything and made sure all of our questions were answered.

1 year ago

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Michael Selby

Ms Elizabeth MI105 was very professional her customer service skills were outstanding!!

1 year ago

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Diane Scott

Took a minute to get started but they were very attentive and respectful and nice.

1 year ago

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Tina Hawkins

Very friendly and knowledgeable. I didn't like that they called every day before the purchase.

1 year ago

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Bill deak

Very easy to understand how it works and how to set it up along with how the billing works

1 year ago

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

1 year ago

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Julie Benvenuto

1 year ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

1 year ago

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Mike Nolan

Instructor and Instructions for setting up the system were clear and easy to follow.

1 year ago

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Susan Waller

Elizabeth was very gracious, kind and efficient. I am so glad I did this. Thank you.

1 year ago

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Robyn Boisvert

Very pleasant and informative and knowledgable. 30+ minutes was a little long to tell the truth

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

1 year ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

1 year ago