Name: Life Alert
Rating: 4.9

star star star star star

Brooke Davenport

Marie and frank were amazing. Very kind and patient

6 months ago

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Jackie Prideaux

Very thorough and easy to understand process.

6 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Feb. 5th, 2026

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April Darre

Laura was very thorough and informative.

6 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about April.

Feb. 5th, 2026

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Fannie Cole

I liked the clarity of the presentation.

6 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Feb. 5th, 2026

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Angel Jamar

5 stars it's working good today thank you

6 months ago

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Barbara McEahern

Alicia was very pleasant and easy to work with

6 months ago

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Howard Bowder

Professionalism of personnel to my concerns

6 months ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing you all the best.

Feb. 5th, 2026

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Cardo Diaz

Very thorough and explained everything very well

6 months ago

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Troy Brooks

Very quick and efficient! I have as really impressed!

6 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Feb. 5th, 2026

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W Firestone

All was okay but the 4 star allows for improvement if needed

6 months ago

Reply from Life Alert

Thank you! Always strive to be better!

Jan. 20th, 2026

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Kelly Kobel

Staff was extremely kind, upfront and helpful

6 months ago

Reply from Life Alert

Thank you for your positive feedback, Kelly. Wishing you the very best!

Jan. 14th, 2026

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Joshua James Peele

Our rep Arlene Spurling was wonderful!!!

7 months ago

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Melanie Collyer

Marissa was so sweet and helpful! She made everything easy!

7 months ago

Reply from Life Alert

Thank you for sharing your positive experience with Marissa! We will be sure to share this review with her. We appreciate your time, and wish you the very best.

Jan. 14th, 2026

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Rhonda Stradinger

Hickey was very patient and helpful..follow up call also..

7 months ago

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Pete Connolly

Representative Donna D. was amazing

7 months ago

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Paula Johns

Smooth hand offs with Elissa and dispatchers

7 months ago

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Pam Swain

Carmen was excellent! Kind and patient!

7 months ago

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Jerry Harris

Excellent. Jessica helped me to set it up and test it.

8 months ago

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Kathy

Life alert was very nice and extremely helpful!

8 months ago

Reply from Life Alert

Thank you very much for sharing your positive experience with Life Alert, Kathy. We appreciate your time to write this review and wish you all the best!

Nov. 26th, 2025

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Lisa Heilman-Cozzalio

Double checking to make sure information is correct.

8 months ago

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Phyllis Polk

I liked the friendliness of the people that spoke to me.

8 months ago

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Kathy Raible

Martha was so patient and kind. It was very easy to set up service with her

8 months ago

Reply from Life Alert

Kathy, thank you for your kind review of Martha's customer service. We will share this review with her to acknowledge her great work! Wishing you all the best.

Nov. 12th, 2025

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Jeff Youngblood

Prompt service from my representative who was Courteous and knowledgeable of the service.

9 months ago

Reply from Life Alert

Thank you for your kind words, Jeff. We always do our best to explain our life-saving services in detail. Wishing your family all the best!

Nov. 12th, 2025

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Richard Mack

Excellent customer service! Best unit among the competition.

9 months ago

Reply from Life Alert

Thank you very much for your note, Richard, and for your kind words about our system. Wishing you the best!

Nov. 12th, 2025

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Julie Scott

Dry professional and prompt when answering during testing period

9 months ago

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Robert Stancil

Incredibly prompt upon receipt of equipment; very helpful and courteous

9 months ago

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Susan Rostenberg

Pleasant knowledge representative. Easy to understand terms of Life Alert.

9 months ago

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Nancy Williams

Very happy with customer service. Very professional and polite.

9 months ago

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Wildflower

So far so good. CHARLINE WAS VERY IMPRESIVE AND PROFESSIONAL.

10 months ago

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James Steuterman

You've thought of everything! Very happy And feeling comfortable and safe!!!

10 months ago

Reply from Life Alert

Dear James, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Oct. 8th, 2025

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Lisa Chibbaro

Everyone we spoke with was informative, kind and understanding

10 months ago

Reply from Life Alert

Thank you for your kind words! We always do our best to explain our life-saving services in detail. Wishing you and your family all the best.

Oct. 1st, 2025

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Carol Harshman

Elizabeth was very kind and professional. We appreciated her help.

10 months ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Elizabeth to acknowledge her good work!

Oct. 1st, 2025

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James bouffard

I liked the simple instructions and that I was not rushed with the set up

10 months ago

Reply from Life Alert

Hi James, thank you for your feedback! We do our best to make it very easy to set up and to use our services.

Sep. 24th, 2025

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Dorothy Urbanavage

Carmen was very accommodating to my schedule and helpful in setting up system.

10 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time, and will be sure to share this review with her. We're wishing you all the best!

Sep. 24th, 2025

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Sheila

Kathleen was very nice and friendly. She explained things thoroughly.

10 months ago

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Joe Dobie

I like everything. Very professional and knowledgeable person Elizabeth.

10 months ago

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David Kalb

Awesome help explaining everything! I have tested all the equipment

10 months ago

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Marcia Loper

Elizabeth (MI015) was awesome in helping me get the Life Alert system set up for my father-in-law.

11 months ago

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Sheryl Tucker

The setup process was very easy. Box was very wet when received

11 months ago

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Vicki Mildenberger

Responsive to any and all questions. Seamless, easy, and fast set-up.

11 months ago

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Lois Emmert

I feel safe in the house! The grandkids are excited I have it.

11 months ago

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N Sanchez

Melissa was very patient and helpful during the life alert set up.

11 months ago Edited August 27, 2025

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.

Aug. 19th, 2025

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Michelle Keller

Selina was very helpful and friendly! This was easy to set up.

11 months ago

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bucky null Huntington, West Virginia

She was extremely informative and respectful. If I could give her 6 stars I would!

1 month ago

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Jacklynn Pollack

Justine was very helpful and understanding and patient with me and my grandparents

3 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time and will be sure to share this review with her. We're wishing you all the best!

Apr. 23rd, 2026

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Kevin Wisor

Easy to use. Easy to set up. Works very well .was told we would receive a free gift but we didn’t

1 year ago

Reply from Life Alert

Thank you for your feedback, Kevin. Please email us at wecare@lifealert.com with your account information, so that we may look into this for you. Wishing you the best!

Jul. 31st, 2025

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Peter from NY

Agent kept saying that she was in this business for 14 years. What I asked her about was there a comparable product on Amazon?

1 year ago

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Laura Shannon

The lady on the phone was very helpful and kind. She took her time to guide us through the process.

1 year ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain our life-saving services in detail. Wishing you all the best!

Jun. 12th, 2025

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Karen Fast

The base unit audio is clear. Audio for the other devices is difficult to hear clearly.

1 year ago

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SUSAN MCCORD

Ruth was very kind and professional. Offered multiple options for now and the future!

1 year ago

Reply from Life Alert

Ruth will be happy to hear you were pleased with her service, thank you for your feedback. Wishing you the best!

May. 29th, 2025