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Life Alert

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6.9

Overall Score

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

7 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

7 years ago

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Michael Gonzalez

Great help with the simple installation process.

1 month ago

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Review Source

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Sasha Bailey

The whole process was easy. Everyone is very helpful.

1 month ago

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Byram and Fairley home

Explain everything about the setting up and the payment

1 month ago

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

4 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

7 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

7 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

8 years ago

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John Wimberley, TX

Life alert is horrible . They will not allow you to disconnect service. Run away from them.

4 years ago