Name: Life Alert
Rating: 4.9

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Amy F

I was onboarded successfully and everyone was kind!

6 months ago

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Sally Buchanan

They made things so easy to setup and understand.

6 months ago

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Kathrine Reece

The customer server was outstanding!! Love her!!

6 months ago

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Marsha Parker

Loved the personal touch and insights on program.

6 months ago

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Mari-Am Hampton

Sales representative was very professional and knowledgeable

6 months ago

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Ilya Shnayder

The lady I spoke with was very knowledgeable and helpful

6 months ago

Reply from Life Alert

Thank you for your kind words, Ilya! We're glad we were able to help you, and we wish you the very best.

Oct. 16th, 2025

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Lorna Russell

Everyone was polite, professional, and pleasant.

6 months ago

Reply from Life Alert

Thank you, Lorna for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Oct. 16th, 2025

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Sean DAmico

Alia was very helpful and the set up was seamless

6 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Alia.

Oct. 8th, 2025

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James Malzone

She was polite understanding my needs too

6 months ago

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Pam Thomas

They are very thoughtful and thorough. Helpful.

6 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Oct. 8th, 2025

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Bob

Spoke to a Very nice person, easy application.

6 months ago

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Joe Dionise

My mother in law is the person using the life alert.

7 months ago

Reply from Life Alert

Thank you very much for leaving a review, Joe. Your mother-in-law is in good hands!

Oct. 1st, 2025

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Migdalia Gonzalez

Elizabeth was very helpful as was the responders.

7 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Elizabeth.

Sep. 24th, 2025

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David Foster

Jennifer T was extremely curious polite and professional

7 months ago

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Shipley

Outstanding company and outstanding service

7 months ago

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Kathy Turner

Matthew very helpful. Seems like as great system

7 months ago

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Rami

Jennifer was wonderful and professional in helping

7 months ago

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Bill Rosario

Quick and easy Helpful reps on the phone

8 months ago

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Nancy Keyser

Convince of getting help when I need it.

8 months ago

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Chris Nielsen

Took to long. But finally got it. Couldn't get ahold of my care manager

8 months ago

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Thomas Carey

Great product with great customer service

8 months ago

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Jane Beale

Elizabeth was professional yet warm. She was very clear and positive

9 months ago

Reply from Life Alert

Thank you for your kind words, Jane. We will be sure to share this review with her! Take care, we wish you all the best.

Jul. 31st, 2025

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Russell Shelton

Easy to set up everyone l spoke with were very friendly and helpful

9 months ago

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Erin

Every person I've spoken to from Life Alert was super friendly and helpful!

9 months ago

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Heather Davis

Great friendly customer service. This has been the best experience.

9 months ago

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Lisa

I dealt with Andrew and Jessica and they were both very polite and helpful

10 months ago

Reply from Life Alert

Andrew and Jessica will be glad to hear you were pleased with their service. Wishing you the very best!

Jun. 20th, 2025

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Robert Outten

Elizabeth was very patient and friendly making the install a breeze!

10 months ago

Reply from Life Alert

Thank you, Robert, for your positive feedback! We appreciate your time, and will be sure to share this review with Elizabeth. We're wishing you all the best!

Jun. 20th, 2025

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Don Toney

Great customer service department. Equipment is very easy to operate

10 months ago

Reply from Life Alert

Dear Don, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Jun. 20th, 2025

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Danielle Kennedy

10 months ago

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Shelley Pelletier

Everything was great, friendly service and very knowledgeable

10 months ago

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Michael Lee

Customer Service Rep was very helpful and got us all set up.

10 months ago

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Brigitta Krenzer

Very good expiation how the life alert device works Very friendly

10 months ago

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Denise Jackson

Great service! Very informative staff that are really pleasant and helpful.

10 months ago

Reply from Life Alert

Denise, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

May. 29th, 2025

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Lisa Ermini

Adam did a great job walking me through the system and the process

11 months ago

Reply from Life Alert

Thank you for your positive review of Adam. We will be sure to share this with him -- he'll be happy to hear his assistance made your setup experience easier. Wishing you the best!

May. 21st, 2025

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Kathleen Waits

Very helpful person who walked me through the process or setup.

11 months ago

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RainMoonRockNRanch

Everyone was so helpful and pleasant. I would recommend this company

11 months ago

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Sandra Wallace

Kathy is who I talked to . She was so helpful and answered all my questions.

11 months ago

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Roy Parks

Aleia was very helpful and polite. Equipment had good audible sound

11 months ago

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Sally Hodges

Everyone I talked to were very informative and pleasant to talk to.

11 months ago

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Cindy Gamble

Genesis was AMAZING and so helpful. Dispatcher 1257 was very rude.

11 months ago

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Karen Coston

Good for what it is providing. But should be stressed to have another person there for install.

1 year ago

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DeAnne

Matthew was awesome and so were the other assistants in testing and setting up unit. Very easy.

1 year ago

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Marjorie Kish

Fast and easy to set up. Quintina FT001 was so kind and helpful with the set up.

1 year ago

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Ronnie Kennerly

How everything was explained. Ruth was very professional and was easy to understand.

1 year ago

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Larry Malone

The entire setup was well coordinated. Elizabeth was very helpful friendly and very knowledgeable.

1 year ago

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Jennifer Ryan

Elizabeth, the tester, was very efficient and kind. Dispatchers performed their tasks quickly.

1 year ago

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Sue Lundin

I generally liked the experience but for someone with a mobility issue it took too long. Ingrid was pleasant and spoke clearly.

1 year ago

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Jeffery Strausser

Elizabeth explained the life alert operating system and made me feel comfortable with its use

1 year ago

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Kathleen Lockwood

Everything went great, and all of the different devices are tested and put where they need to be

1 year ago

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Craig Hegrenes

Like= Friendly, prompt,.accurate, caring Dislike= Takes multiple steps to.get LA up and running

1 year ago