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Life Alert

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8.2

Overall Score

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Adele

Supportive staff make you feel more secure

8 months ago

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Kathleen Carey

Easy to talk , very patient, professional

8 months ago

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Diana Torres

Very easy walk-through set up and courteous staff.

8 months ago

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Kathy

Very informative and making it easy to understand and install.

8 months ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

9 months ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

9 months ago

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Bonnie Kruppa

Amy L was excellent and very helpful! Life Alert is exactly service I needed.

9 months ago

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Melody

I really liked how they took their time with set up and all of our questions.

9 months ago

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Ruth Reynolds

Jennifer was very personable and answered all my questions. Set up was easy.

9 months ago

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Donna Gurdgiel

Spoke clearly and politely explaining and answering all questions

9 months ago

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Anna Krusinski

German was exceptionally helpful and knowledgeable. Thank you so much!

10 months ago

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Nola Batch

Thorough, easy to execute instructions from the lady on the phone.

10 months ago

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Michael Bailey

The representative was very helpful, pleasant and professional

10 months ago

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robin boyles

Elizabeth was very friendly and helpful. Answered all my questions

10 months ago

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Allen

The representatives were all kind, helpful, patient and attentive.

11 months ago

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Terri Murphy

The lady I spoke with to set up my mom's life alert was very helpful.

11 months ago

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Dottie Mainberger

I liked that all the information given to me was very clear and easily understood.

1 year ago

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ANGELO LOGRANDE

the person who helped me was very professional and pleasant to talk too an asset to your team

1 year ago

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Cesar Gonzalez

Robin was thorough and courteous; explained all details and answered all my questions.

1 year ago

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Gina Hughes

Great customer service from Thelma in helping to test unit & pendants for the first time.

1 year ago

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Cathy Nickens

Explanation by salesman initially and help in setting up by Elizabeth who was patient and kind

1 year ago

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Sara Sweeney

Everyone I spoke with while setting up the activation for my in-laws were very helpful and friendly

1 year ago

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Lisa Spates

The consultant was very knowledgeable and very pleasant to talk with as well as patient.

1 year ago

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Danielle

Matthew was very helpful and thoroughly explained the life alert products and how it all works.

1 year ago

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Laura donnette menges

Very friendly people helped us hook up and test. Excellent service! I was concerned it would be complicated to get it all hooked up and it was easy.

1 year ago

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Carl Hoagland

Ingrid was very patient, helpful and professional through out the initial set up call.

1 year ago

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Kelly Everhart

Steve took his time going through everything and made sure all of our questions were answered.

1 year ago

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Michael Selby

Ms Elizabeth MI105 was very professional her customer service skills were outstanding!!

1 year ago

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Diane Scott

Took a minute to get started but they were very attentive and respectful and nice.

1 year ago

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Tina Hawkins

Very friendly and knowledgeable. I didn't like that they called every day before the purchase.

1 year ago

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Bill deak

Very easy to understand how it works and how to set it up along with how the billing works

1 year ago

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

1 year ago

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Julie Benvenuto

Customer Review Video

1 year ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

1 year ago

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Mike Nolan

Instructor and Instructions for setting up the system were clear and easy to follow.

1 year ago

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Susan Waller

Elizabeth was very gracious, kind and efficient. I am so glad I did this. Thank you.

1 year ago

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Robyn Boisvert

Very pleasant and informative and knowledgable. 30+ minutes was a little long to tell the truth

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

1 year ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

1 year ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

1 year ago

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Jeannie Gilpin

Marcia was wonderful and fun to talk too when I called to get my dad started with Life Alert.

1 year ago

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MARY DENNY

I liked that Denise was extremely good at explaining all the features of the product.

1 year ago

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Kim Yates

Kathleen was very helpful. I felt like she really had our best interest at heart.

1 year ago

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Susan J Kempfer

Very efficient and easy to place my order. All charges were explained thank you

1 year ago

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Barbara

Representatives were very helpful. I hope I won't need it but I am very happy I have it

1 year ago

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David Phillips

Easy to talk to. Very informative. Very friendly. Answered all my questions and was very helpful.

1 year ago

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Frederick B Velvet

I spoke with Donna D. Who was very knowledgeable of your product and courtesy in all ways possible!

1 year ago

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Judy Campbell

Marie is very warm and personable. Easy to talk to. Wonderful representative of Life Alert!

1 year ago

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Amber Brown

Elizabeth was very friendly, knowledgeable and helpful thru setting up all me equipment.

1 year ago

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Jacqueline D.cad911

Candace was amazing. Professional, competent, friendly. Great seamless experience in set up

1 year ago