Life Alert Logo

Life Alert

star star star star star

6.9

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Doris Annick

The contract is for three years. They will not let you cancel unless you die. The monthly charge is very expensive.. I live in a retirement community. I advise people not to use this service.

8 years ago

star star_border star_border star_border star_border

William wright Wakefield, RI

I had a malfunction of their system, and I can only describe their response as RUDE. Also there are other systems with more features for less money. When my son signed up, they did not explain it was a three year contact.

8 years ago

check_circle

Review Source

star star star star star_border

Rick

The wrist ban should be updated it is too hard to get on.

6 months ago Edited May 1, 2024

star star star star star

Suzanne Patrick Buffalo, NY

Great help. Very compassionate and helpful.

9 months ago

check_circle

Review Source

star star star star star

joe brown

Its a great product and great service and very nice people

9 months ago

check_circle

Review Source

star star star star star

Roger Storman Riverview, FL

Step-by-step guidance and genuine concern for wellness

9 months ago

check_circle

Review Source

star star star star star

Diane Connell Conway, SC

All went like clock work. Smooth, professional

9 months ago

check_circle

Review Source

star star star star star

Cindi

Representative was very patient and helpful

9 months ago

star star star star star

madelene Cameron Bristol, CT

She was very friendly and knowledgeable

9 months ago

check_circle

Review Source

star star star star star

Chris Heidel Honolulu, HI

I enjoyed my experience, everyone was so helpful

9 months ago

check_circle

Review Source

star star star star star

sandi calhoun Spring Hill, FL

Everything was clear and my question were answered

9 months ago

check_circle

Review Source

star star star star star

Dorothy Lane Candler, NC

Excellent communication. Very easy setup.

9 months ago

check_circle

Review Source

star star star star star

Paul Bessey Peoria, IL

Great service, nice people Would recommend

9 months ago Edited February 12, 2024

check_circle

Review Source

star star star star star

Carla Bauer Portland, OR

Aliyah was very helpful and very patient.

9 months ago

star star star star star

Ron Kerns Reading, PA

Austin was very courteous. Very knowledgeable

9 months ago

check_circle

Review Source

star star star star star

Jacob Toney Riverside, CA

Very good customer service. Everyone was extremely helpful

9 months ago

check_circle

Review Source

star star star star star

William Murry Perrysburg, OH

They were all great. Very knowledgeable and to the point.

9 months ago

check_circle

Review Source

star star star star star

Janette Jankauskas Greybull, WY

Liked the "double checking". People were helpful!

9 months ago

check_circle

Review Source

star star star star star

GinnyDougan Brooklyn, NY

The setting up of and customer service was excellent.

9 months ago

check_circle

Review Source

star star star star star

Maribel Corredor San Diego, CA

I liked the way Julie explained how Life alert works.

9 months ago

star star star star star

Lisa Sexton Athol, ID

The representative was exceptionally helpful.

9 months ago

check_circle

Review Source

star star star star star

char brickman Dayton, OH

Very helpful and informative people are very friendly

9 months ago

check_circle

Review Source

star star star star star

Heidi Schaal Oneida, NY

It was very easy to set up and everyone was very helpful!

9 months ago

check_circle

Review Source

star star star star star

Kathy Peed Washington, DC

Lenny was great. Courteous, kind and knowledgeable.

9 months ago

star star star star star

Yahoo Pass Christian, MS

Ingrid was very helpful and very nice Thank you very much

10 months ago

check_circle

Review Source

star star star star star

Mamie Wiggins Flushing, MI

Easy to install. Expect to be pleased with this device

10 months ago

check_circle

Review Source

star star star star star

Tim dudley Houston, TX

The lady we talked to was very nice and helpful

10 months ago

check_circle

Review Source

star star star star star

Terry Luehring Devils Lake, ND

Service reps were VERY helpful and informative.

10 months ago

check_circle

Review Source

star star star star star

Tory Smith Lakewood, NJ

Your team was amazing and thank you for your service.

10 months ago

star star star star star

jack gonzeles Sierra Vista, AZ

They were great from start to finish at an affordable price

10 months ago

check_circle

Review Source

star star star star star

Christy Grigsby CA

Carmen was very helpful! So were the dispatchers.

10 months ago

check_circle

Review Source

star star star star star

AMY OLSEN Cary, NC

Bonnie was amazing! She had everything set clearly.

10 months ago

star star star star star

LAURA ELGIN Aberdeen, WA

The set up was a very easy and thorough process. Thank you

10 months ago

check_circle

Review Source

star star star star star

Lois Lindenhurst, NY

Representatives have been thoughtful, knowledgeable.

10 months ago

check_circle

Review Source

star star star star star

Karen C

Candice was patient, clear, concise and kind. Thank you!

11 months ago

check_circle

Review Source

star star star star star

Eileen Twidt Chicago, IL

The agent made the installation an easy task

11 months ago

check_circle

Review Source

star star star star star

Mary Thurber

Everyone from Michelle H to Candice has been super

11 months ago

check_circle

Review Source

star star star star star

Kimm Halstead Milford, VA

Carmen demonstrated excellent customer service.

11 months ago

check_circle

Review Source

star star star star star

Ernest Jones

Willingness to assist. Very courteous personal.

11 months ago

check_circle

Review Source

star star star star star

Pastor Hunter

Excellent and patient CSR. Made it easy to understand the services offered.

2 weeks ago

star star star star star

Donna Stevens

Everything went well. They were very nice in explaining everything

3 months ago

star star star star star

Linda E Boyett

The helpfull help with set up. Cannot rate useage, as jusr received.

5 months ago

check_circle

Review Source

star star star star star_border

Janis Calvin

Richard W, the agent was wonderful. He was thorough and funny. I enjoyed the phone call.

5 months ago

check_circle

Review Source

star star star star star

Mary Saint Charles, IL

We had some difficulty with one of the buttons and she got it resolved quickly

8 months ago

star star star_border star_border star_border

Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

1 year ago

star star star star star

Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

2 years ago

star star_border star_border star_border star_border

Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

5 years ago

star star_border star_border star_border star_border

Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

7 years ago

star star_border star_border star_border star_border

Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

7 years ago

check_circle

Review Source

star star star star star

Christine Hart Minneapolis, MN

The friendly service. The people were great

8 months ago