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Life Alert

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6.9

Overall Score

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Chris

She did a great job helping me set it up

7 months ago

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Dale Flor

Bonnie helped set everything up and she was excellent!

7 months ago

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Sharon Searfoss

Great customer service. Robin is wonderful!

7 months ago

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Marla Summers

Jennifer way to go! Life alert was way to set up!

7 months ago

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Cheryl Powell

The setup was very easy. Elizabeth was great.

7 months ago

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Daphne Hill Chicago, IL

Scot was a very helpful no-pressure salesman

7 months ago

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Julie Peters Paterson, NJ

EVERYONE is so polite, patient and knowledgeable !

7 months ago

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Leo Gendreau West Hartford, CT

Great and fast service. Very friendly and courteous

7 months ago

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Peter F

Very easy Great staff A pleasure to talk to.

7 months ago

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Melissa

Easy to use. Helpful customer service and support.

7 months ago

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Carolyn Brown Eugene, OR

All thorough; each professional. Pleased

7 months ago Edited March 8, 2024

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Lisa Davis Detroit, MI

The representative was kind and helpful

7 months ago

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Rebecca Reed Wichita, KS

Everyone was very helpful and courteous

8 months ago

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Neil Brownlee Sagaponack, NY

Very polite and efficient. Ingrid made set-up smooth

8 months ago

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Valerie Monds

Five stars.step by step with me very patient

8 months ago

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Deborah Parham Detroit, MI

Very easy to setup. All of my questions were answered.

8 months ago

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Mary Schneider

Service was great! Friendly help and easy instructions!

8 months ago

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Joyce

The dispatchers made setting it up very easy.

8 months ago

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Christine Hart Minneapolis, MN

The friendly service. The people were great

8 months ago

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Suzanne Patrick Buffalo, NY

Great help. Very compassionate and helpful.

8 months ago

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joe brown

Its a great product and great service and very nice people

8 months ago

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Valerie Keener TX

Marie was great! She explained everything well and was very patient!

8 months ago

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Mark Dunlap Greenville, NC

It has easy set up with a lady staying on the phone until entire process is done.

9 months ago

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Patricia Dorwin Indianapolis, IN

Cassidy, who talked me though the set up was delightful and very understanding.

9 months ago

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Adria Gentry Barrington, IL

It’s easy to use.’ The representative helped me activate all my equipment.

9 months ago

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Brenda Baustian Evansdale, IA

Marie and everyone I’ve spoken with has been absolutely wonderful

9 months ago

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Amy Zajack Detroit, MI

They were very helpful with easy instructions on the walk through.

9 months ago

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marie benoit

Everyone I talked with was very pleasant and patient with me

9 months ago

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Heather Aviles Midland, MI

very helpful and patient. I got flustered and she handled it well.

9 months ago

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Dianne Windsor

I love all the equipment with a variety of ways to get help when needed

9 months ago

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SB

Jennifer was amazing! Made the activation process super easy.

9 months ago

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Mary Ann Malicki Angola, NY

Marie was very very nice Everyone was nice and very patient

9 months ago

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James Hayes Summerville, SC

Thoroughly done just had a problem at times with the connection making hearing clarity difficult.

10 months ago

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Carol Bucklin Pittsburgh, PA

The customer support that I received!!! Marie was phenomenal!!

10 months ago

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Life saving life alert Osceola, IA

Both calls were perfect. Both advisors were very thorough and professional

10 months ago

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Brenda Dunkirk, NY

Very personable and knowledgeable. We appreciated her help.

10 months ago

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Amanda Randolph Parkville, MD

The attempts to activate the alert. I liked the team approach.

10 months ago

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Don Marino Jr. Elyria, OH

Very thorough, personable, explained the equipment and service very well

10 months ago

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Tammy Battle Creek, MI

Jennifer was very nice and helpful told me I can always call if any question.

10 months ago

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Jeffery Rasche Estero, FL

Great service and training. Easy to use. Support was very helpful

10 months ago

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Chris G Troy, NY

Lenny was so patient and helpful. Helped with an additional test!

10 months ago

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Melissa Diede

Elizabeth MI015 was very helpful. This has given me peace of mind.

10 months ago

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Karen Nunn Roanoke, VA

Bonnie was extremely helpful! She got us set up in no time at all

10 months ago

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Judy May San Antonio, TX

Candice was very patient with me, and clearly explained everything to me.

11 months ago

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

11 months ago

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Sebrina Lamont Moultrie, GA

I like that this could help my mother in case of emergency. I don't like the costs but life is not free.

8 months ago

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Linda A Bristol, RI

The representatives I worked with, Danielle and Ingrid, were courteous and professional!!

8 months ago

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Guss Ford Phoenix, AZ

Rescued my grandfather when he had an accident. Without them I'm not sure what would have happened.

11 months ago

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alex krooz Brielle, ZH

Great value and gives us peace of mind when we are alone, glad we have this service

1 year ago

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James Van Nuys, CA

Thoughtful and caring staff who worked quickly and looked to my comfort at all times.

2 years ago Edited August 19, 2022

Life Alert Logo

Reply from Life Alert

Dear James, thank you very much for your kind words. We provide comfort and peace of mind for over 35 years now. We are happy to help!

Dec. 22nd, 2022