Name: Life Alert
Rating: 4.9

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gmoodie5@yahoo.com Penn Hills, Pennsylvania

Knowledgable and patient representatives during set up

4 months ago

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KPeterson Branchburg Twp, New Jersey

4 months ago

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Melissa Coleman Fredericksburg, Virginia

Very kind and informative—caring, compassionate

4 months ago

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Angela Andalusia, Alabama

We were well satisfied with the service.

4 months ago

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Rob Watson Buena Vista, Colorado

Very helpful staff that I can understand.

4 months ago

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Rebecca Proffitt Miller Sunnyvale, California

Very helpful, considerate, knowledge, & efficient❣️

4 months ago

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Diane Nocerino Morton Grove, Illinois

Alicia did a great job! She very informative

4 months ago

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Jenna Hunt New York City, New York

Martin was fantastic & explained everything thoroughly.

4 months ago

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Colleen Biggerstaff Parker, Texas

Nicolette was great! Very helpful! Process was easy!

5 months ago

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Adelmo Guidarelli Hicksville, New York

Bonnie was amazing in helping set up!!!!

5 months ago

Reply from Life Alert

Thank you for your positive feedback, Adelmo! We'll be sure to share this review with her. Take care!

May. 7th, 2026

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Mary Austin, Texas

Everything is excellent and well explained

5 months ago

Reply from Life Alert

Thank you very much for taking the time to share your feedback with us, Mary. We're very glad to hear that our team provided you with great service. Wishing you the best!

May. 7th, 2026

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Holly W Green Bay, Wisconsin

Excellent service and wonderful peace of mind.

5 months ago

Reply from Life Alert

Thank you for your feedback, Holly. We have been providing families with peace of mind for over 38 years! We wish you all the best.

May. 7th, 2026

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Debi Sloat Norman, Oklahoma

I enjoyed talking with Austin and everyone else.

5 months ago

Reply from Life Alert

Thank you for your kind note about Austin! We will be sure to share this review with him. Take care!

May. 7th, 2026

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Linda Ross

Friendly customer service! Very informative!

5 months ago

Reply from Life Alert

Thank you for your feedback, Linda. We always do our best to explain our life-saving services in detail. Wishing your family all the best!

May. 7th, 2026

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Susan Carsonie

Martin was great on the phone, really took his time and was very kind.

6 months ago

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Margaret Kearney

Jerry is great! We look forward to speaking to him in the future.

7 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time, and will be sure to share this review with him. We're wishing you all the best!

Mar. 10th, 2026

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Darrin Schultz

So far so good 👍 everyone has been good to work with, and very helpful.

7 months ago

Reply from Life Alert

Darrin, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Mar. 10th, 2026

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Carol Westphal

Thorough explanations and openness and patience with all our questions.

7 months ago

Reply from Life Alert

Thank you very much for your note! We do our best to make it very easy to setup and use our services. Wishing you the very best, Carol!

Mar. 10th, 2026

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Jason Hiland

Kathy was great. We got disconnected and called me right back. Fun to work with

8 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time and will be sure to share this review with her. We're wishing you all the best!

Feb. 5th, 2026

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Tracy Billings

We are thankful for your gracious service and prompt service.

8 months ago

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Ronald Griffith

Customer service was very nice and helpful. The setup was very easy thank you

8 months ago

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Kim Stewart

Their customer service is top tier. Walked us through everything .

8 months ago

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Kellie Stanhope

Just starting with Life Alert so far everyone has been very helpful.

8 months ago

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Rich Simmons Crownsville, Maryland

Professional and courteous. Bonnie was positive and informative

4 months ago

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Verina Jackson

I like being remembered from my last order and getting the same representative to help me

10 months ago

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ashlee hansen-bell

Marissa was friendly, efficient, and helpful. Really great experience. System set up was smooth.

10 months ago

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Deborah Golden

I liked that Amy Lee was professional but friendly, knowledgeable, helpful and kind.

10 months ago

Reply from Life Alert

Amy Lee will be happy to hear you were pleased with her service. Thank you for sharing your positive experience, Deborah, we wish you all the best!

Nov. 26th, 2025

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Beth Veihl

The price seems high but the company seems great. All the people I have talked with have been excellent and helpful.

11 months ago

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Brenda Shank

Jennifer was so helpful and patient with me she’s definitely an asset to o Life Allert

11 months ago

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Elizabeth Baacke

I liked how professional Lori is and very helpful and knowledgeable in the product.

11 months ago

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Johnny Poe

Everyone that helped us set this up today was awesome!!! They all were very friendly and helpful!!!

11 months ago

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elba toledo

I’m not sure how it will be in the future. For now what I read is what I was looking for

11 months ago

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Tom Gibson

Donna was so kind and very intersted in our needs for our aunt Carole She's the best. She deserves a bonus!

5 months ago

Reply from Life Alert

Thank you very much, Tom. Your aunt is in good hands!

Apr. 23rd, 2026

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Shauna Curtis

I appreciated the no pressure information about the system and the answers to my specific questions.

1 year ago

Reply from Life Alert

Dear Shauna, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Oct. 8th, 2025

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Debra Clema

Kathy was amazing, she answered all our questions and helped me get everything I needed for my parents!

1 year ago

Reply from Life Alert

Kathy will be happy to hear you were pleased with her service! Wishing you the very best, Debra.

Oct. 1st, 2025

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Lisa Harris

Anthony was wonderful. He answered all my questions before I had a chance to ask them! So polite and compassionate.

1 year ago

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Sara Stubblefield

I really appreciated how nice and thoughtful miss Elisabeth was with helping me, my sister, and my mother

1 year ago

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Jennifer Zaputil

Matthew was excellent and made me feel at ease and confident in my decisions He is both knowledgeable and genuine.

1 year ago

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Susan Tandlmayer

People who responded to the test calls were helpful and professional. All of my questions were answered

1 year ago

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Susan Billingsley

Victor out of the Ft.Lauderdale office was extremely thorough and kind. He made the enrollment process very easy.

1 year ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time and will be sure to share this review with him. We're wishing you all the best!

Aug. 19th, 2025

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Malinda Strong

I like that I'm assured that I'll be safe from now on. Someone will always be close by to help me out.

1 year ago

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Brenda Criswell

This seems like the best solution for my mom! I really appreciated Bryan's expertise in helping us make this decision.

1 year ago

Reply from Life Alert

Thank you very much for your note, and for your kind words about Bryan! We'll be sure to share your review with him.

Jul. 16th, 2025

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Margarete Plaetzer

The patience shown me as I move very slowly.. Also the instructions were very clear.. thank you Carman.

1 year ago

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tammy prentice

Fred was extremely polite and explanatory when we called to get set up All instructions were clear and easy

1 year ago

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Joan Verst

Your agents were very thorough in determining all my information. They were also friendly, but professional.

1 year ago

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Michael Pidding

I was impressed by the level of professionalism and outstanding customer relations in all aspects of the process.

1 year ago

Reply from Life Alert

Thank you very much for your positive feedback, Michael. We appreciate your time, and are here for you 24/7!

May. 29th, 2025

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Jennifer Baker

I've used life alert in the past for a family member and they proved themselves totally trustworthy.

1 year ago

Reply from Life Alert

Thank you very much for your kind words. We are glad we were helpful to your family member. Wishing you all the best.

May. 13th, 2025

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Lue Irris Allen

Easy to understand. I enjoyed talking to her. She listened to my experiences as to why I wanted to have life alert.

1 year ago

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Lynn Walker

As I just got this activated, those people were very good and knowledgeable. I hope I never have to use it.

1 year ago

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Helen schirr

Representative was thorough. Couldn’t have been any nicer and so informative. Really put us at ease

1 year ago