Name: Life Alert
Rating: 4.9

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Kelly Kobel

Staff was extremely kind, upfront and helpful

5 months ago

Reply from Life Alert

Thank you for your positive feedback, Kelly. Wishing you the very best!

Jan. 14th, 2026

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Joshua James Peele

Our rep Arlene Spurling was wonderful!!!

5 months ago

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Melanie Collyer

Marissa was so sweet and helpful! She made everything easy!

5 months ago

Reply from Life Alert

Thank you for sharing your positive experience with Marissa! We will be sure to share this review with her. We appreciate your time, and wish you the very best.

Jan. 14th, 2026

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Rhonda Stradinger

Hickey was very patient and helpful..follow up call also..

5 months ago

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Pete Connolly

Representative Donna D. was amazing

5 months ago

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Paula Johns

Smooth hand offs with Elissa and dispatchers

5 months ago

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River Home

Professional and very through process when receiving equipment and setup

6 months ago

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Paul Wilson

I liked Alicia‘s courtesy, completeness, and personal manner.

6 months ago

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cathy huff

Very easy process for set up. Not sure why I was dreading it

6 months ago

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JENNIFER BRUCE-DORSETT

The service from start to finish was excellent! So easy to set up!

6 months ago

Reply from Life Alert

Thank you for your kind words, Jennifer. We appreciate your time to write this review. We're happy to help!

Nov. 26th, 2025

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Dakota Watts

Very friendly and efficient! Really took the stress out of the set up.

6 months ago

Reply from Life Alert

Thank you for sharing your positive experience with Life Alert. We have been providing families with peace of mind for over 38 years! We wish you all the best.

Nov. 26th, 2025

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Donna Little

Very helpful people to deal with. Everette Kerry was a delight to talk to!

6 months ago

Reply from Life Alert

Donna, thank you for your kind words! We always do our best to explain our life-saving services in detail. Wishing your family all the best.

Nov. 26th, 2025

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Kathy Raible

Martha was so patient and kind. It was very easy to set up service with her

7 months ago

Reply from Life Alert

Kathy, thank you for your kind review of Martha's customer service. We will share this review with her to acknowledge her great work! Wishing you all the best.

Nov. 12th, 2025

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Jeff Youngblood

Prompt service from my representative who was Courteous and knowledgeable of the service.

7 months ago

Reply from Life Alert

Thank you for your kind words, Jeff. We always do our best to explain our life-saving services in detail. Wishing your family all the best!

Nov. 12th, 2025

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Richard Mack

Excellent customer service! Best unit among the competition.

7 months ago

Reply from Life Alert

Thank you very much for your note, Richard, and for your kind words about our system. Wishing you the best!

Nov. 12th, 2025

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Julie Scott

Dry professional and prompt when answering during testing period

7 months ago

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Robert Stancil

Incredibly prompt upon receipt of equipment; very helpful and courteous

7 months ago

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Susan Rostenberg

Pleasant knowledge representative. Easy to understand terms of Life Alert.

7 months ago

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Nancy Williams

Very happy with customer service. Very professional and polite.

7 months ago

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Wildflower

So far so good. CHARLINE WAS VERY IMPRESIVE AND PROFESSIONAL.

8 months ago

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James Steuterman

You've thought of everything! Very happy And feeling comfortable and safe!!!

8 months ago

Reply from Life Alert

Dear James, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Oct. 8th, 2025

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Lisa Chibbaro

Everyone we spoke with was informative, kind and understanding

8 months ago

Reply from Life Alert

Thank you for your kind words! We always do our best to explain our life-saving services in detail. Wishing you and your family all the best.

Oct. 1st, 2025

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Carol Harshman

Elizabeth was very kind and professional. We appreciated her help.

8 months ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Elizabeth to acknowledge her good work!

Oct. 1st, 2025

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James bouffard

I liked the simple instructions and that I was not rushed with the set up

8 months ago

Reply from Life Alert

Hi James, thank you for your feedback! We do our best to make it very easy to set up and to use our services.

Sep. 24th, 2025

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Dorothy Urbanavage

Carmen was very accommodating to my schedule and helpful in setting up system.

8 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time, and will be sure to share this review with her. We're wishing you all the best!

Sep. 24th, 2025

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Carolyn Weddle

Carmen provided expert, friendly service from start to finish in setup of the system.

9 months ago

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Sandy Bower

All staff friendly, caring, knowledgeable. I feel much safer now with Life Alert.

10 months ago

Reply from Life Alert

Dear Sandy, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Aug. 19th, 2025

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Jim Gardner

I like the people they were awesome. Most of all I know I can’t get help anytime I need it.

10 months ago

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Kevin Wisor

Easy to use. Easy to set up. Works very well .was told we would receive a free gift but we didn’t

10 months ago

Reply from Life Alert

Thank you for your feedback, Kevin. Please email us at wecare@lifealert.com with your account information, so that we may look into this for you. Wishing you the best!

Jul. 31st, 2025

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Peter from NY

Agent kept saying that she was in this business for 14 years. What I asked her about was there a comparable product on Amazon?

11 months ago

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Jolyn Trujillo

I activated this about an hour ago and I am being refused to get this cancelled and refunded. Can't hear rep when doing the test in the farthest room and grandma is very weak and can't press the button. I was denied and rep was very rude..called back again and waiting for second rep to figure this out.

2 months ago

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tammy prentice

Fred was extremely polite and explanatory when we called to get set up All instructions were clear and easy

1 year ago

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Joan Verst

Your agents were very thorough in determining all my information. They were also friendly, but professional.

1 year ago

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Michael Pidding

I was impressed by the level of professionalism and outstanding customer relations in all aspects of the process.

1 year ago

Reply from Life Alert

Thank you very much for your positive feedback, Michael. We appreciate your time, and are here for you 24/7!

May. 29th, 2025

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Jennifer Baker

I've used life alert in the past for a family member and they proved themselves totally trustworthy.

1 year ago

Reply from Life Alert

Thank you very much for your kind words. We are glad we were helpful to your family member. Wishing you all the best.

May. 13th, 2025

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Lue Irris Allen

Easy to understand. I enjoyed talking to her. She listened to my experiences as to why I wanted to have life alert.

1 year ago

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Lynn Walker

As I just got this activated, those people were very good and knowledgeable. I hope I never have to use it.

1 year ago

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Helen schirr

Representative was thorough. Couldn’t have been any nicer and so informative. Really put us at ease

1 year ago

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Annie Skarie

Very informative. Kathleen was such a wonderful person to talk to about my needs. Follow up was just as great too.

1 year ago Edited April 1, 2025

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cindy lane

Loved all the information, the time and patience from Andrew W. He was wonderful and the reason I signed up!!!

1 year ago

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Terry Dewitt

Walking thru the setup of our system Jennifer EB012 was very friendly and made the process and setup went very quickly.

1 year ago

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Fran Murtha

It’s been a great experience , Angel and Selena were great. I fill very safe now. Thank you again Fran Murtha

1 year ago

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Denise Severyn

Bonnie was very helpful in getting the unit set up. I have peace of mind now where my mom is concerned.

1 year ago

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Blanche Fifer

Like how easy it was to set up Service representatives very friendly and did very well with explaining how things work

1 year ago

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Marcia Perez

I liked everything. All questions were answered clearly so that I wasn't left with More questions. Thank you!!

1 year ago

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John Andres

It was so easy to get connected. Ingrid was a very big help, and she walked me through the entire process.

1 year ago

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Dawn Sivak

Ingrid was extremely patient & helpful setting up the equipment and with the testing. She was a pleasure to work with.

1 year ago

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Barbara Adams

So far a 5. Only had it for a day. Hope its everything its suppose to be.my family is happy about it.

1 year ago

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Scott P Bockelmann

Great service. Everything explained in detail. Denise our rep. was incredible, personable, and really cared.

1 year ago

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Carolyn

Spoke with Elizabeth who was patient and professional in helping us set up my husbands Life Alert system.

1 year ago