Name: Life Alert
Rating: 4.9

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Jason Hiland

Kathy was great. We got disconnected and called me right back. Fun to work with

6 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time and will be sure to share this review with her. We're wishing you all the best!

Feb. 5th, 2026

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Tracy Billings

We are thankful for your gracious service and prompt service.

6 months ago

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Ronald Griffith

Customer service was very nice and helpful. The setup was very easy thank you

6 months ago

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Kim Stewart

Their customer service is top tier. Walked us through everything .

6 months ago

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Kellie Stanhope

Just starting with Life Alert so far everyone has been very helpful.

6 months ago

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mimimicaela1

The representative was patient, knowledgeable and clear to understand .

7 months ago

Reply from Life Alert

Thank you for the positive feedback! We do our best to make the setup and use of our services easy. Wishing you the best!

Jan. 14th, 2026

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River Home

Professional and very through process when receiving equipment and setup

7 months ago

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Paul Wilson

I liked Alicia‘s courtesy, completeness, and personal manner.

7 months ago

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cathy huff

Very easy process for set up. Not sure why I was dreading it

8 months ago

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JENNIFER BRUCE-DORSETT

The service from start to finish was excellent! So easy to set up!

8 months ago

Reply from Life Alert

Thank you for your kind words, Jennifer. We appreciate your time to write this review. We're happy to help!

Nov. 26th, 2025

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Dakota Watts

Very friendly and efficient! Really took the stress out of the set up.

8 months ago

Reply from Life Alert

Thank you for sharing your positive experience with Life Alert. We have been providing families with peace of mind for over 38 years! We wish you all the best.

Nov. 26th, 2025

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Donna Little

Very helpful people to deal with. Everette Kerry was a delight to talk to!

8 months ago

Reply from Life Alert

Donna, thank you for your kind words! We always do our best to explain our life-saving services in detail. Wishing your family all the best.

Nov. 26th, 2025

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Beth Veihl

The price seems high but the company seems great. All the people I have talked with have been excellent and helpful.

9 months ago

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Brenda Shank

Jennifer was so helpful and patient with me she’s definitely an asset to o Life Allert

9 months ago

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Elizabeth Baacke

I liked how professional Lori is and very helpful and knowledgeable in the product.

9 months ago

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Johnny Poe

Everyone that helped us set this up today was awesome!!! They all were very friendly and helpful!!!

9 months ago

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elba toledo

I’m not sure how it will be in the future. For now what I read is what I was looking for

9 months ago

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Robin Westcott

Each person I spoke to was kind, courteous and patient. Quick service too! Thank you!

10 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Sep. 24th, 2025

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Carolyn Weddle

Carmen provided expert, friendly service from start to finish in setup of the system.

11 months ago

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Sandy Bower

All staff friendly, caring, knowledgeable. I feel much safer now with Life Alert.

11 months ago

Reply from Life Alert

Dear Sandy, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Aug. 19th, 2025

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Jim Gardner

I like the people they were awesome. Most of all I know I can’t get help anytime I need it.

11 months ago

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Malinda Strong

I like that I'm assured that I'll be safe from now on. Someone will always be close by to help me out.

1 year ago

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Brenda Criswell

This seems like the best solution for my mom! I really appreciated Bryan's expertise in helping us make this decision.

1 year ago

Reply from Life Alert

Thank you very much for your note, and for your kind words about Bryan! We'll be sure to share your review with him.

Jul. 16th, 2025

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Margarete Plaetzer

The patience shown me as I move very slowly.. Also the instructions were very clear.. thank you Carman.

1 year ago

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tammy prentice

Fred was extremely polite and explanatory when we called to get set up All instructions were clear and easy

1 year ago

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Joan Verst

Your agents were very thorough in determining all my information. They were also friendly, but professional.

1 year ago

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Michael Pidding

I was impressed by the level of professionalism and outstanding customer relations in all aspects of the process.

1 year ago

Reply from Life Alert

Thank you very much for your positive feedback, Michael. We appreciate your time, and are here for you 24/7!

May. 29th, 2025

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Jennifer Baker

I've used life alert in the past for a family member and they proved themselves totally trustworthy.

1 year ago

Reply from Life Alert

Thank you very much for your kind words. We are glad we were helpful to your family member. Wishing you all the best.

May. 13th, 2025

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Lue Irris Allen

Easy to understand. I enjoyed talking to her. She listened to my experiences as to why I wanted to have life alert.

1 year ago

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Lynn Walker

As I just got this activated, those people were very good and knowledgeable. I hope I never have to use it.

1 year ago

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Helen schirr

Representative was thorough. Couldn’t have been any nicer and so informative. Really put us at ease

1 year ago

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Annie Skarie

Very informative. Kathleen was such a wonderful person to talk to about my needs. Follow up was just as great too.

1 year ago Edited April 1, 2025

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cindy lane

Loved all the information, the time and patience from Andrew W. He was wonderful and the reason I signed up!!!

1 year ago

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Terry Dewitt

Walking thru the setup of our system Jennifer EB012 was very friendly and made the process and setup went very quickly.

1 year ago

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Fran Murtha

It’s been a great experience , Angel and Selena were great. I fill very safe now. Thank you again Fran Murtha

1 year ago

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Denise Severyn

Bonnie was very helpful in getting the unit set up. I have peace of mind now where my mom is concerned.

1 year ago

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Blanche Fifer

Like how easy it was to set up Service representatives very friendly and did very well with explaining how things work

1 year ago

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Marcia Perez

I liked everything. All questions were answered clearly so that I wasn't left with More questions. Thank you!!

1 year ago

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John Andres

It was so easy to get connected. Ingrid was a very big help, and she walked me through the entire process.

1 year ago

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Dawn Sivak

Ingrid was extremely patient & helpful setting up the equipment and with the testing. She was a pleasure to work with.

1 year ago

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Barbara Adams

So far a 5. Only had it for a day. Hope its everything its suppose to be.my family is happy about it.

1 year ago

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Scott P Bockelmann

Great service. Everything explained in detail. Denise our rep. was incredible, personable, and really cared.

1 year ago

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Carolyn

Spoke with Elizabeth who was patient and professional in helping us set up my husbands Life Alert system.

1 year ago

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Joe Bull

Nicolette answered all my questions. Was very personable and helpful in all my inquiries. She was great.

1 year ago

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Kelsey Platt

She was very kind funny and made sure we knew every step. She was very patient and nice to work with.

2 years ago

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Maxine Ghrist

We had great experience customer service was excellent. Richard is a great representative .very helpful

2 years ago

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dwain sifrit

Marie was incredibly nice and helpful. Walked me completely through the set-up. Very good experience.

2 years ago

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Brenda Grubbs

Ingrid was awesome. Thank you so much for life alert. Feeling safer knowing my dad has easy access to emergency care.

2 years ago

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Sumiko Weisz

I was very satisfied with the information that Donna provided about Life Alert. It was very detailed.

2 years ago

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Patricia J Hardy

Everyone that I have dealt with has been really great. Service for my mom has always been very good.

2 years ago