Name: Life Alert
Rating: 4.9

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Wilfredo Nieves

Both Victor and Janine were a pleasure to speak to. They were both very helpful and covered everything I needed to know.

1 year ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Victor and Janine to acknowledge their good work. We are glad we can help you, and provide you with the peace of mind.

Sep. 24th, 2025

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Robin Woods

Aaliyah was very pleasant, professional, and efficient with the setup process. This will enable us to have peace of mind when my spouse is alone.

1 year ago

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Peggy Armstrong

Excellent representatives, friendly and knowledgeable. Looking forward to receipt of equipment and feeling more secure.

1 year ago

Reply from Life Alert

Thank you for your feedback! We do our best to make it very easy to set up and to use our services.

Aug. 19th, 2025

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Amy Patrick

Ingrid and Danielle were AMAZING! It was the simplest device I’ve ever set up. It got here quickly and is extremely easy to use. I am so grateful.

1 year ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Aug. 19th, 2025

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Annette Clemons

Denise our rep was very nice and helpful she walked me through everything step by step. I received the equipment 3 days after ordering it.

1 year ago

Reply from Life Alert

Thank you for your positive feedback, Annette. We appreciate your time, and will be sure to share this review with Denise. We wish you all the best!

Jul. 31st, 2025

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Jessica Thompson Falla

Setting up Life Alert for my family was easy with their helpful staff. I felt like they really cared for our well-being.

1 year ago

Reply from Life Alert

Dear Jessica, thank you very much for your kind words. We have provided comfort and peace of mind for over 38 years now. We are more than happy to help!

Jul. 31st, 2025

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Ella Carter

Jessica was very helpful, kind, caring and answered any question. All the people I have talked to so very were very kind.

1 year ago

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Kathryn Monteith

I liked their patience and detailed explanations. They made it easy to understand. Everyone was very courteous and nice!

1 year ago

Reply from Life Alert

Thank you for your feedback, Kathryn. We are glad we were able to assist you. Wishing you all the best!

Jul. 31st, 2025

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Mari-Lee Ampulski

Personal attention...not a computer. Daki, my sales rep, very clear communication and made sure I was clear with the details of the program/unit.

1 year ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time, and will be sure to share this review with Daki. We're wishing you all the best.

Jul. 23rd, 2025

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Shawn Andrews

Everyone I was in contact with was very professional, understanding and very compassionate. They treated me as if I were there family.

1 year ago

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Larry Crowell

Steve L was excellent in setting the order and suppling great information. He is to be commended for his excellent service.

1 year ago

Reply from Life Alert

Thank you very much for your kind words about Steve! We'll be sure to share this review with him.

Jun. 12th, 2025

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Barbara Sanders

Scott was very helpful. He answered all our questions very professionally and a great personality. Enjoyed talking with him.

1 year ago

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Sophia Underwood

Ingrid was very professional and patient with both my mom and I. She stayed with us through the whole process. Thank you Ingrid

1 year ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Ingrid to acknowledge her good work. We are glad we can help your Mom to stay independent, and to provide you with the peace of mind. Wishing you all the best.

May. 13th, 2025

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Nancy Anderson

Outstanding - Thank You. I just lost my husband & my son requested I get Life Alert. Ingrid MI009 Did a GREAT JOB, So did Vince Anzone in sales.

1 year ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Ingrid and Vince.
We are very sorry about your loss. You have a great caring son, and now you are in good hands with Life Alert. Please do not hesitate to push the button in any type of emergency. wishing you all the best.

May. 13th, 2025

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Stephen Banks

This was a simple and easy installation. Elizabeth was outstanding and friendly. This is something that every senior or disabled person should have.

1 year ago

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Bestcompany.com

Talka was very helpful. She answered any questions I had about Life Alert. Talka is a great representative of your company.

1 year ago

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Sheryl Corbit

Everybody that I talked to was polite and helpful. I did get disconnected after holding for sometime, but mistakes happen!

1 year ago

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Lisa Klaras

I spoke with Matthew H. He was friendly, informative, and had a great sense of humor. Thoroughly enjoyed the whole order process.

1 year ago

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johnnie joe

Great customer service that helped very much Madame Bonnie was so nice and guided me all the way to set the devices for my mother in-law. Thank you

1 year ago

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James Szymanski

Every encounter with every team member was perfect. Compassionate professional by everyone, thank you. Lori M. is beyond astounding.

1 year ago

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Elana Kelley

George was very helpful and caring! Went through everything with patience with me and mom. Was a pleasure speaking to him!

1 year ago

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Alison P

The service of enrolling in the system has been excellent. The assistance given in setting it up was amazing and I am so thankful to all involved.

2 years ago

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Larnell Flannagan

Explanation of services was well done. Presentation was thorough, but didn't need the unnecessary "short talk" to get acquainted.

2 years ago

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Edward Wojtkowski

Despite some issues getting the pendant and help button working, the tech rep was patient and persistent. It's working now and we are satisfied.

2 years ago

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Shari

Stephanie pretty much anticipated all my questions and concerns and answered them all with great patience and thoroughness.

2 years ago

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Joyce Mcguire

I liked the customer service Representative! Very helpful! The volume and fast talking of the people that did testing of the the 3 units talked too fast though. 2. Fast.

2 years ago

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Susan A Kolpack

Lena made me feel very comfortable and I felt like I was talking to my best friend. She was very knowledgeable and compassionate at the same time.

2 years ago

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Barbara Tornberg

Martin was very patient and explained everything so it was understood. Would take questions and have the answers. Very nice to talk to.

2 years ago

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Becky Fretwell

Since the initial inquiry call everything has happened just as they said it would. The equipment came very quickly and was very easy to set up .

2 years ago

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bob.kaleta@hotmail.com

Everyone I spoke with was very knowledgeable and spoke with great patients. They answered question that was very easy to understand.

2 years ago

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Mary R Fields

Barry was kind and very informative, easy to understand and let me know exactly what was going on and what would be happening!

2 years ago

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R. G.

I did not like the quality of the microphone from the pendant or help button , and I did not like that they wanted to charge me $46 for a replacement wristband because I accidentally cut the elastic on The Wristband too short.

2 years ago

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Lori Mason

Not sure yet as we are just setting it up. But it seems to be what my mom needs. Gregory was extremely helpful and nice on the phone.

2 years ago

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Yashyawa Teague

Matt was extremely knowledgeable, gives tons of praise and very guiding. I almost wanted to hire him as a teacher. Excellent Job Matt! 😊

2 years ago

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Debbie Cantrell

Very happy with the customer service and professionalism of everyone we talked to. Would highly recommend your services.

2 years ago

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Brenda Brown

Elizabeth was very helpful when setting up and testing the equipment and was very reassuring about how it will help keep my mother safe.

2 years ago

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Shirley Walsh

Alvina was professional and friendly. I enjoyed chatting with her while waiting for the responders to answer. I was seeing up my mother's system.

2 years ago

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Gail Hollingsworth

This was the most helpful company to work with! From ordering a brochure to setting up the equipment you were 100% helpful!

2 years ago

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Charles Smith

Was easy to set up. All the people from life alert were very friendly and knowledgeable while set up was being processed.

2 years ago

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Kat Karanink

Candace was polite, patient and very thorough and friendly in helping us to get started up. The process was nice and simple.

2 years ago

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Rebecca Karidis

Lenny was awesome- Patient and explained everything in great detail! We are happy to be new Members to Life Alert! Thanks Lenny!

2 years ago

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Lois Helen Harber

The explanation of services and products were clear and informative. Kathleen was friendly, knowledgeable, and I felt that she was very sincere.

2 years ago

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Nikki Land

The attentiveness and thorough walk through is impeccable. Everybody is very patient and kind. I'm glad we went with Life Alert.

2 years ago

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Carolyn Preston

I liked the service given with the directions given with excellent directions and explanations of the use and all it does

2 years ago

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Lisa Torch

Very thorough explanation of services and costs, excellent customer service and kind, friendly people on the other end of the line.

2 years ago

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Ruth K

Customer service agent very polite and professional. Made it very easy to set up my Life Alert system. Now I can feel secure living alone.

2 years ago

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Julia Cutshall King

Jessica was excellent in walking us through the process of setting up the equipment and answering all of our questions. Couldn’t be more pleased.

2 years ago

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Lisa Memphis, TN

Marie was very helpful and answered all the questions we had. She helped assure my mother that Life Alert would be there for her whenever she needed.

2 years ago

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Merel Harrison

When I called , they got right to the point, got the equipment inventoried and set up. The didn't rush through and had time for questions.

2 years ago

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Bonnie

Jennifer was very friendly, explained everything to us so we could understand, very patient, and definitely knows her stuff

2 years ago