Name: Life Alert
Rating: 4.9

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Robin Woods

Aaliyah was very pleasant, professional, and efficient with the setup process. This will enable us to have peace of mind when my spouse is alone.

5 months ago

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Bestcompany.com

Talka was very helpful. She answered any questions I had about Life Alert. Talka is a great representative of your company.

1 year ago

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Sheryl Corbit

Everybody that I talked to was polite and helpful. I did get disconnected after holding for sometime, but mistakes happen!

1 year ago

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Lisa Klaras

I spoke with Matthew H. He was friendly, informative, and had a great sense of humor. Thoroughly enjoyed the whole order process.

1 year ago

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johnnie joe

Great customer service that helped very much Madame Bonnie was so nice and guided me all the way to set the devices for my mother in-law. Thank you

1 year ago

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James Szymanski

Every encounter with every team member was perfect. Compassionate professional by everyone, thank you. Lori M. is beyond astounding.

1 year ago

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Elana Kelley

George was very helpful and caring! Went through everything with patience with me and mom. Was a pleasure speaking to him!

1 year ago

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Alison P

The service of enrolling in the system has been excellent. The assistance given in setting it up was amazing and I am so thankful to all involved.

1 year ago

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Larnell Flannagan

Explanation of services was well done. Presentation was thorough, but didn't need the unnecessary "short talk" to get acquainted.

1 year ago

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Edward Wojtkowski

Despite some issues getting the pendant and help button working, the tech rep was patient and persistent. It's working now and we are satisfied.

1 year ago

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Shari

Stephanie pretty much anticipated all my questions and concerns and answered them all with great patience and thoroughness.

1 year ago

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Joyce Mcguire

I liked the customer service Representative! Very helpful! The volume and fast talking of the people that did testing of the the 3 units talked too fast though. 2. Fast.

1 year ago

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Susan A Kolpack

Lena made me feel very comfortable and I felt like I was talking to my best friend. She was very knowledgeable and compassionate at the same time.

1 year ago

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Barbara Tornberg

Martin was very patient and explained everything so it was understood. Would take questions and have the answers. Very nice to talk to.

1 year ago

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Becky Fretwell

Since the initial inquiry call everything has happened just as they said it would. The equipment came very quickly and was very easy to set up .

1 year ago

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bob.kaleta@hotmail.com

Everyone I spoke with was very knowledgeable and spoke with great patients. They answered question that was very easy to understand.

1 year ago

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Mary R Fields

Barry was kind and very informative, easy to understand and let me know exactly what was going on and what would be happening!

1 year ago

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R. G.

I did not like the quality of the microphone from the pendant or help button , and I did not like that they wanted to charge me $46 for a replacement wristband because I accidentally cut the elastic on The Wristband too short.

1 year ago

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Lori Mason

Not sure yet as we are just setting it up. But it seems to be what my mom needs. Gregory was extremely helpful and nice on the phone.

1 year ago

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Yashyawa Teague

Matt was extremely knowledgeable, gives tons of praise and very guiding. I almost wanted to hire him as a teacher. Excellent Job Matt! 😊

1 year ago

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Debbie Cantrell

Very happy with the customer service and professionalism of everyone we talked to. Would highly recommend your services.

1 year ago

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Brenda Brown

Elizabeth was very helpful when setting up and testing the equipment and was very reassuring about how it will help keep my mother safe.

1 year ago

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Shirley Walsh

Alvina was professional and friendly. I enjoyed chatting with her while waiting for the responders to answer. I was seeing up my mother's system.

1 year ago

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Gail Hollingsworth

This was the most helpful company to work with! From ordering a brochure to setting up the equipment you were 100% helpful!

1 year ago

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Charles Smith

Was easy to set up. All the people from life alert were very friendly and knowledgeable while set up was being processed.

1 year ago

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Kat Karanink

Candace was polite, patient and very thorough and friendly in helping us to get started up. The process was nice and simple.

1 year ago

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Rebecca Karidis

Lenny was awesome- Patient and explained everything in great detail! We are happy to be new Members to Life Alert! Thanks Lenny!

1 year ago

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Lois Helen Harber

The explanation of services and products were clear and informative. Kathleen was friendly, knowledgeable, and I felt that she was very sincere.

1 year ago

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Nikki Land

The attentiveness and thorough walk through is impeccable. Everybody is very patient and kind. I'm glad we went with Life Alert.

1 year ago

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Carolyn Preston

I liked the service given with the directions given with excellent directions and explanations of the use and all it does

1 year ago

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Lisa Torch

Very thorough explanation of services and costs, excellent customer service and kind, friendly people on the other end of the line.

1 year ago

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Ruth K

Customer service agent very polite and professional. Made it very easy to set up my Life Alert system. Now I can feel secure living alone.

1 year ago

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Julia Cutshall King

Jessica was excellent in walking us through the process of setting up the equipment and answering all of our questions. Couldn’t be more pleased.

1 year ago

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Lisa Memphis, TN

Marie was very helpful and answered all the questions we had. She helped assure my mother that Life Alert would be there for her whenever she needed.

1 year ago

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Merel Harrison

When I called , they got right to the point, got the equipment inventoried and set up. The didn't rush through and had time for questions.

1 year ago

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Bonnie

Jennifer was very friendly, explained everything to us so we could understand, very patient, and definitely knows her stuff

1 year ago

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Elizabeth McCormick

The young lady who helped my Mother & myself couldn't have been nicer! Very helpful & patient. So glad my Mom got Life Alert, it's a blessing!

2 years ago

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Mark Warsaw, IN

Life Alert representatives were very helpful and answered all of our questions. They explained services that we didn’t realize were available.

2 years ago

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Martha Kilgore Jasper, TN

I like everything about Life Alert. Everyone I have spoken with have been kind, courteous, patient, compassionate and very knowledgeable

2 years ago

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Arlene Henderson Redmond, OR

Everything was great. Prompt service, excellent people to deal with. I was somewhat intimidated at first, but you made it easy.

2 years ago

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Julie Arthur Mattoon, IL

She was very patient and kind! I was very nervous starting the set up and she calmed my nerves and stuck with me through it!

2 years ago

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Martha Sugermeyer Suffolk, VA

I have found nothing that I don’t like so far and am very pleased with the support and the very thorough instructions and testing process.

2 years ago

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Danielle Finnicum Greybull, WY

Ryan and the rest of the staff was very knowledgeable and friendly, answered all of my questions and helped me decide exactly what we needed.

2 years ago

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Lisa reese Bridgeport, CT

Very patience,very nice lady if I can give her 10 stars I would. Thank you Ms.Ingrid for being nice and kind to my mother.

2 years ago

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Barbara Smart Seattle, WA

Elizabeth was very clear with her instruction in setting up systems and didn’t hurry me along to test the parts in different locations

2 years ago

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Jack Mckee Phoenix, AZ

They came to the rescue when my mother had a fall. Their prompt response saved her life, and their services provide us with invaluable peace of mind.

2 years ago

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Aria Okonjo Scottsdale, AZ

Saved my father's life when he had a fall and hit his head. Eternally grateful for their system and tools, without Life Alert he may not be alive.

2 years ago

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Craig Pena Los Angeles, CA

Life Alert's service is priceless. It's not just about emergencies; their daily check-ins and friendly staff make me feel valued and cared for.

2 years ago

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Maxwel Oramat Nairobi, 30

Life Alert has been a great stress relief for my family and Grandparents. Their customer service has been top notch as well.

2 years ago

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Rahim Rahim Seattle, WA

This company helps my two elders in the same home while im away at work. It gives peace of mind that i can go to work and not worry about them.

2 years ago