Name: Life Alert
Rating: 4.9

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D Rowe

It offers a way for dad to communicate if something goes wrong.

1 year ago

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Clara DiTommaso

Very informative and looking forward to use the helpful features

1 year ago

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Jacob Suggs

It was quick and easy to set ups Jennifer was super helpful! Thanks Life Alert

1 year ago

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Melanie Mosing Prairieville, LA

Amazing help! Very easy setup and Ingrid was helpful and professional.

1 year ago

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kim spencer Woburn, MA

Everyone one was amazing and made it so easy for us to set it up!

1 year ago

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Kelly Como MA

Very helpful and very informative. Was very patient on the telephone for setup

1 year ago

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Sally Schaller Dodgeville, WI

Jennifer was super helpful and friendly during the installation process!

1 year ago

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Brian Master Euless, TX

Matthew was outstanding and very thorough. High recommend Life Alert.

1 year ago

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Simone Echeguren

Wonderful experience!! Would recommend to anyone home alone!

1 year ago

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Kathy Monfelt Salem, OR

Very helpful and friendly. Very knowledgeable and patient with us.

2 years ago

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Judy George West Chazy, NY

Everyone was very helpful in getting everything set up. Thank you!

2 years ago

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Kathy Fairfield, OH

Thank you. Derrick was very helpful and I appreciate the time he took with me.

2 years ago

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Cynthia Davidson Suffolk, VA

Very knowledgeable, and kind, Also very professional. Thank you so much.

2 years ago

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Mary Saint Charles, IL

We had some difficulty with one of the buttons and she got it resolved quickly

2 years ago

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Valerie Keener TX

Marie was great! She explained everything well and was very patient!

2 years ago

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Mark Dunlap Greenville, NC

It has easy set up with a lady staying on the phone until entire process is done.

2 years ago

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Patricia Dorwin Indianapolis, IN

Cassidy, who talked me though the set up was delightful and very understanding.

2 years ago

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Adria Gentry Barrington, IL

It’s easy to use.’ The representative helped me activate all my equipment.

2 years ago

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Brenda Baustian Evansdale, IA

Marie and everyone I’ve spoken with has been absolutely wonderful

2 years ago

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Amy Zajack Detroit, MI

They were very helpful with easy instructions on the walk through.

2 years ago

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marie benoit

Everyone I talked with was very pleasant and patient with me

2 years ago

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Heather Aviles Midland, MI

very helpful and patient. I got flustered and she handled it well.

2 years ago

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Dianne Windsor

I love all the equipment with a variety of ways to get help when needed

2 years ago

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SB

Jennifer was amazing! Made the activation process super easy.

2 years ago

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Mary Ann Malicki Angola, NY

Marie was very very nice Everyone was nice and very patient

2 years ago

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James Hayes Summerville, SC

Thoroughly done just had a problem at times with the connection making hearing clarity difficult.

2 years ago

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Carol Bucklin Pittsburgh, PA

The customer support that I received!!! Marie was phenomenal!!

2 years ago

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Life saving life alert Osceola, IA

Both calls were perfect. Both advisors were very thorough and professional

2 years ago

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Brenda Dunkirk, NY

Very personable and knowledgeable. We appreciated her help.

2 years ago

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Amanda Randolph Parkville, MD

The attempts to activate the alert. I liked the team approach.

2 years ago

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Don Marino Jr. Elyria, OH

Very thorough, personable, explained the equipment and service very well

2 years ago

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Tammy Battle Creek, MI

Jennifer was very nice and helpful told me I can always call if any question.

2 years ago

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Jeffery Rasche Estero, FL

Great service and training. Easy to use. Support was very helpful

2 years ago

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Chris G Troy, NY

Lenny was so patient and helpful. Helped with an additional test!

2 years ago

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Melissa Diede

Elizabeth MI015 was very helpful. This has given me peace of mind.

2 years ago

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Karen Nunn Roanoke, VA

Bonnie was extremely helpful! She got us set up in no time at all

2 years ago

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Judy May San Antonio, TX

Candice was very patient with me, and clearly explained everything to me.

2 years ago

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

2 years ago

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Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

2 years ago

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Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

3 years ago

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Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

7 years ago

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

8 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

8 years ago

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Margaret Rotolo

Although wordy, Adam was easy to listen to and comprehend.

10 months ago

Reply from Life Alert

Thank you for your feedback! Our specialists try to be very detailed as there is a lot of information they share and explain.

Apr. 28th, 2025

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The Sillecks

Very professional and caring. Easy to get started.

3 months ago

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Janay Minor

Bonnie is the best! She has so patient and kind!

3 months ago

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Stan silva

All the people I spoke to were very helpful

1 year ago

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Mary Nausadis

Tony was very kind, patient and thorough.

1 year ago

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Barb Cuckler

Very helpful and friendly. This process was so smooth

1 year ago

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Crystal Webb

David M was amazing, his customer service was outstanding

1 year ago