Name: Life Alert
Rating: 4.9

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N Sanchez

Melissa was very patient and helpful during the life alert set up.

1 year ago Edited August 27, 2025

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.

Aug. 19th, 2025

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Michelle Keller

Selina was very helpful and friendly! This was easy to set up.

1 year ago

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Gregory Brower

Personnel checked everything before signing off. We'll done.

1 year ago

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Erica Laudon Corwin

A great safety system for my mom who is elderly and handicapped.

1 year ago

Reply from Life Alert

We have been providing families with peace of mind for over 38 years. We wish you and your mother all the best!

Aug. 6th, 2025

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Octavia Greer

Good customer service you guy did a great job help me setup my device thank you

1 year ago

Reply from Life Alert

Thank you very much, Octavia. You are in good hands!

Aug. 6th, 2025

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Jane Beale

Elizabeth was professional yet warm. She was very clear and positive

1 year ago

Reply from Life Alert

Thank you for your kind words, Jane. We will be sure to share this review with her! Take care, we wish you all the best.

Jul. 31st, 2025

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Russell Shelton

Easy to set up everyone l spoke with were very friendly and helpful

1 year ago

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Erin

Every person I've spoken to from Life Alert was super friendly and helpful!

1 year ago

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Heather Davis

Great friendly customer service. This has been the best experience.

1 year ago

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Lisa

I dealt with Andrew and Jessica and they were both very polite and helpful

1 year ago

Reply from Life Alert

Andrew and Jessica will be glad to hear you were pleased with their service. Wishing you the very best!

Jun. 20th, 2025

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Robert Outten

Elizabeth was very patient and friendly making the install a breeze!

1 year ago

Reply from Life Alert

Thank you, Robert, for your positive feedback! We appreciate your time, and will be sure to share this review with Elizabeth. We're wishing you all the best!

Jun. 20th, 2025

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Don Toney

Great customer service department. Equipment is very easy to operate

1 year ago

Reply from Life Alert

Dear Don, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Jun. 20th, 2025

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Danielle Kennedy

1 year ago

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Shelley Pelletier

Everything was great, friendly service and very knowledgeable

1 year ago

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Michael Lee

Customer Service Rep was very helpful and got us all set up.

1 year ago

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Brigitta Krenzer

Very good expiation how the life alert device works Very friendly

1 year ago

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Denise Jackson

Great service! Very informative staff that are really pleasant and helpful.

1 year ago

Reply from Life Alert

Denise, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

May. 29th, 2025

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Lisa Ermini

Adam did a great job walking me through the system and the process

1 year ago

Reply from Life Alert

Thank you for your positive review of Adam. We will be sure to share this with him -- he'll be happy to hear his assistance made your setup experience easier. Wishing you the best!

May. 21st, 2025

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Kathleen Waits

Very helpful person who walked me through the process or setup.

1 year ago

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RainMoonRockNRanch

Everyone was so helpful and pleasant. I would recommend this company

1 year ago

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Sandra Wallace

Kathy is who I talked to . She was so helpful and answered all my questions.

1 year ago

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Roy Parks

Aleia was very helpful and polite. Equipment had good audible sound

1 year ago

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Sally Hodges

Everyone I talked to were very informative and pleasant to talk to.

1 year ago

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Cindy Gamble

Genesis was AMAZING and so helpful. Dispatcher 1257 was very rude.

1 year ago

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M N

Sales rep. Kathy is unprofessional-she was smacking her food in my ear! She also has not sent my cancelation confirmation which makes this company seem like a scam!

1 year ago

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Beth Farley

Love your customer service your help is most greatly appreciated.

1 year ago

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Nancy O

Amy L did a great job of explaining the product and services.

1 year ago

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Denise Reddy

Easy to set up. Didn’t take too long. Person was helpful.

1 year ago

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Marilyn Forester

Concern for how long it took for someone to respond when help button was activated

1 year ago

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Kathy

Very informative and making it easy to understand and install.

1 year ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

1 year ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

1 year ago

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Bonnie Kruppa

Amy L was excellent and very helpful! Life Alert is exactly service I needed.

1 year ago

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Melody

I really liked how they took their time with set up and all of our questions.

1 year ago

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Ruth Reynolds

Jennifer was very personable and answered all my questions. Set up was easy.

1 year ago

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Donna Gurdgiel

Spoke clearly and politely explaining and answering all questions

1 year ago

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Anna Krusinski

German was exceptionally helpful and knowledgeable. Thank you so much!

1 year ago

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Nola Batch

Thorough, easy to execute instructions from the lady on the phone.

1 year ago

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Michael Bailey

The representative was very helpful, pleasant and professional

1 year ago

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robin boyles

Elizabeth was very friendly and helpful. Answered all my questions

1 year ago

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Allen

The representatives were all kind, helpful, patient and attentive.

1 year ago

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Terri Murphy

The lady I spoke with to set up my mom's life alert was very helpful.

1 year ago

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Joan Livezey

The process was easier than I thought thanks to Elizabeth's help.

1 year ago

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Judy Kowalski

EveryonebI spoke with especially Elizabeth was a big help setting the unit up.

1 year ago

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Joyce Paul

The service was satisfactory once the financial situation was cleared up.

1 year ago

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Joan Ward

Arlene s. Was a perfect rep. Very knowledgeable about the product and service.

1 year ago

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Pastor Hunter

Excellent and patient CSR. Made it easy to understand the services offered.

1 year ago

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Susan Roberts

So very professional and helpful! I feel glad I ordered your service

1 year ago

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Deane

She was very helpful and nice. It was a pleasure speaking with her

2 years ago

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Carolyn Destio

Elizabeth walked me through every step for my fathers life alert.

2 years ago