Life Alert

Name: Life Alert
Rating: 4.9

4.9

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1,064 User Reviews

8.2

Overall Score

4.9

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1,064 User Reviews

8.2

Overall Score

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

5 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

8 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

8 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

9 years ago

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Pam

Was all done over the phone, I like that

1 year ago

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Pam

Pretty quick k & easy … Seems like a good service.

1 year ago

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Raymond

Just got it ordered so not sure. Susie was very helpful

1 year ago

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Janis Harder

Very helpful in setting up equipment and getting started

1 year ago

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Rick

The wrist ban should be updated it is too hard to get on.

1 year ago Edited May 1, 2024

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Joanne Taylor

Eric and Matt were very patient and kind

2 weeks ago

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Brian R

Very informative information and Donna was nice!

1 year ago

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Grace Truman

Very informative and patient. Gave very good directions

1 year ago

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33pettles

Betty S (manager) is the WORST!!!

7 months ago

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John Wimberley, TX

Life alert is horrible . They will not allow you to disconnect service. Run away from them.

6 years ago