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Life Alert

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7.8

Overall Score

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Melissa

Easy to use. Helpful customer service and support.

2 years ago

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Carolyn Brown Eugene, OR

All thorough; each professional. Pleased

2 years ago Edited March 8, 2024

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Lisa Davis Detroit, MI

The representative was kind and helpful

2 years ago

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Rebecca Reed Wichita, KS

Everyone was very helpful and courteous

2 years ago

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Neil Brownlee Sagaponack, NY

Very polite and efficient. Ingrid made set-up smooth

2 years ago

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Valerie Monds

Five stars.step by step with me very patient

2 years ago

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Deborah Parham Detroit, MI

Very easy to setup. All of my questions were answered.

2 years ago

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Mary Schneider

Service was great! Friendly help and easy instructions!

2 years ago

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Joyce

The dispatchers made setting it up very easy.

2 years ago

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Christine Hart Minneapolis, MN

The friendly service. The people were great

2 years ago

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Suzanne Patrick Buffalo, NY

Great help. Very compassionate and helpful.

2 years ago

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joe brown

Its a great product and great service and very nice people

2 years ago

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Roger Storman Riverview, FL

Step-by-step guidance and genuine concern for wellness

2 years ago

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Diane Connell Conway, SC

All went like clock work. Smooth, professional

2 years ago

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Cindi

Representative was very patient and helpful

2 years ago

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madelene Cameron Bristol, CT

She was very friendly and knowledgeable

2 years ago

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Chris Heidel Honolulu, HI

I enjoyed my experience, everyone was so helpful

2 years ago

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sandi calhoun Spring Hill, FL

Everything was clear and my question were answered

2 years ago

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Dorothy Lane Candler, NC

Excellent communication. Very easy setup.

2 years ago

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Paul Bessey Peoria, IL

Great service, nice people Would recommend

2 years ago Edited February 12, 2024

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Carla Bauer Portland, OR

Aliyah was very helpful and very patient.

2 years ago

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Ron Kerns Reading, PA

Austin was very courteous. Very knowledgeable

2 years ago

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Jacob Toney Riverside, CA

Very good customer service. Everyone was extremely helpful

2 years ago

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William Murry Perrysburg, OH

They were all great. Very knowledgeable and to the point.

2 years ago

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Janette Jankauskas Greybull, WY

Liked the "double checking". People were helpful!

2 years ago

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GinnyDougan Brooklyn, NY

The setting up of and customer service was excellent.

2 years ago

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Maribel Corredor San Diego, CA

I liked the way Julie explained how Life alert works.

2 years ago

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Lisa Sexton Athol, ID

The representative was exceptionally helpful.

2 years ago

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char brickman Dayton, OH

Very helpful and informative people are very friendly

2 years ago

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Heidi Schaal Oneida, NY

It was very easy to set up and everyone was very helpful!

2 years ago

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Kathy Peed Washington, DC

Lenny was great. Courteous, kind and knowledgeable.

2 years ago

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Yahoo Pass Christian, MS

Ingrid was very helpful and very nice Thank you very much

2 years ago

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Mamie Wiggins Flushing, MI

Easy to install. Expect to be pleased with this device

2 years ago

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Tim dudley Houston, TX

The lady we talked to was very nice and helpful

2 years ago

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Terry Luehring Devils Lake, ND

Service reps were VERY helpful and informative.

2 years ago

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Tory Smith Lakewood, NJ

Your team was amazing and thank you for your service.

2 years ago

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jack gonzeles Sierra Vista, AZ

They were great from start to finish at an affordable price

2 years ago

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Christy Grigsby CA

Carmen was very helpful! So were the dispatchers.

2 years ago

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AMY OLSEN Cary, NC

Bonnie was amazing! She had everything set clearly.

2 years ago

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LAURA ELGIN Aberdeen, WA

The set up was a very easy and thorough process. Thank you

2 years ago

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Lois Lindenhurst, NY

Representatives have been thoughtful, knowledgeable.

2 years ago

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Karen C

Candice was patient, clear, concise and kind. Thank you!

2 years ago

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Eileen Twidt Chicago, IL

The agent made the installation an easy task

2 years ago

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Mary Thurber

Everyone from Michelle H to Candice has been super

2 years ago

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Kimm Halstead Milford, VA

Carmen demonstrated excellent customer service.

2 years ago

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Ernest Jones

Willingness to assist. Very courteous personal.

2 years ago

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

5 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

8 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

9 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

9 years ago