Life Alert

Name: Life Alert
Rating: 4.9

4.9

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1,166 User Reviews

7.8

Overall Score

4.9

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1,166 User Reviews

7.8

Overall Score

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Ernest Jones

Willingness to assist. Very courteous personal.

2 years ago

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

5 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

8 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

9 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

10 years ago

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Bob miller

We’ll see just received the life alert.we will see.

1 year ago

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Margaret Rotolo

Although wordy, Adam was easy to listen to and comprehend.

1 year ago

Reply from Life Alert

Thank you for your feedback! Our specialists try to be very detailed as there is a lot of information they share and explain.

Apr. 28th, 2025

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Pam

Was all done over the phone, I like that

1 year ago

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Pam

Pretty quick k & easy … Seems like a good service.

1 year ago

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Raymond

Just got it ordered so not sure. Susie was very helpful

2 years ago

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Janis Harder

Very helpful in setting up equipment and getting started

2 years ago

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Rick

The wrist ban should be updated it is too hard to get on.

2 years ago Edited May 1, 2024

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Brian R

Very informative information and Donna was nice!

1 year ago

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Grace Truman

Very informative and patient. Gave very good directions

1 year ago

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John Wimberley, TX

Life alert is horrible . They will not allow you to disconnect service. Run away from them.

6 years ago

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33pettles

Betty S (manager) is the WORST!!!

1 year ago