Name: Life Alert
Rating: 4.9

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Maribel Corredor San Diego, CA

I liked the way Julie explained how Life alert works.

2 years ago

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Lisa Sexton Athol, ID

The representative was exceptionally helpful.

2 years ago

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char brickman Dayton, OH

Very helpful and informative people are very friendly

2 years ago

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Heidi Schaal Oneida, NY

It was very easy to set up and everyone was very helpful!

2 years ago

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Kathy Peed Washington, DC

Lenny was great. Courteous, kind and knowledgeable.

2 years ago

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Yahoo Pass Christian, MS

Ingrid was very helpful and very nice Thank you very much

2 years ago

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Mamie Wiggins Flushing, MI

Easy to install. Expect to be pleased with this device

2 years ago

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Tim dudley Houston, TX

The lady we talked to was very nice and helpful

2 years ago

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Terry Luehring Devils Lake, ND

Service reps were VERY helpful and informative.

2 years ago

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Tory Smith Lakewood, NJ

Your team was amazing and thank you for your service.

2 years ago

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jack gonzeles Sierra Vista, AZ

They were great from start to finish at an affordable price

2 years ago

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Christy Grigsby CA

Carmen was very helpful! So were the dispatchers.

2 years ago

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AMY OLSEN Cary, NC

Bonnie was amazing! She had everything set clearly.

2 years ago

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LAURA ELGIN Aberdeen, WA

The set up was a very easy and thorough process. Thank you

2 years ago

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Lois Lindenhurst, NY

Representatives have been thoughtful, knowledgeable.

2 years ago

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Karen C

Candice was patient, clear, concise and kind. Thank you!

2 years ago

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Eileen Twidt Chicago, IL

The agent made the installation an easy task

2 years ago

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Mary Thurber

Everyone from Michelle H to Candice has been super

2 years ago

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Kimm Halstead Milford, VA

Carmen demonstrated excellent customer service.

2 years ago

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Ernest Jones

Willingness to assist. Very courteous personal.

2 years ago

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

5 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

8 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

9 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

10 years ago

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Heather Connell

Nice people. Prices can be a little better.

5 months ago

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Margaret Rotolo

Although wordy, Adam was easy to listen to and comprehend.

1 year ago

Reply from Life Alert

Thank you for your feedback! Our specialists try to be very detailed as there is a lot of information they share and explain.

Apr. 28th, 2025

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Pam

Was all done over the phone, I like that

1 year ago

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Pam

Pretty quick k & easy … Seems like a good service.

1 year ago

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Raymond

Just got it ordered so not sure. Susie was very helpful

1 year ago

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Janis Harder

Very helpful in setting up equipment and getting started

1 year ago

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Rick

The wrist ban should be updated it is too hard to get on.

2 years ago Edited May 1, 2024

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Brian R

Very informative information and Donna was nice!

1 year ago

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Grace Truman

Very informative and patient. Gave very good directions

1 year ago

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John Wimberley, TX

Life alert is horrible . They will not allow you to disconnect service. Run away from them.

6 years ago

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33pettles

Betty S (manager) is the WORST!!!

11 months ago