Name: Life Alert
Rating: 4.9

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Denise Rains

The representative was great and very patient with me.

11 months ago

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Diannah Riley

Easy to set up. Very helpful assistants .

11 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

May. 13th, 2025

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Christine Pataki

Very thorough, answered all of my questions.

11 months ago

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M N

Sales rep. Kathy is unprofessional-she was smacking her food in my ear! She also has not sent my cancelation confirmation which makes this company seem like a scam!

1 year ago

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Beth Farley

Love your customer service your help is most greatly appreciated.

1 year ago

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Nancy O

Amy L did a great job of explaining the product and services.

1 year ago

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Denise Reddy

Easy to set up. Didn’t take too long. Person was helpful.

1 year ago

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Marilyn Forester

Concern for how long it took for someone to respond when help button was activated

1 year ago

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Kathy

Very informative and making it easy to understand and install.

1 year ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

1 year ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

1 year ago

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Bonnie Kruppa

Amy L was excellent and very helpful! Life Alert is exactly service I needed.

1 year ago

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Melody

I really liked how they took their time with set up and all of our questions.

1 year ago

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Ruth Reynolds

Jennifer was very personable and answered all my questions. Set up was easy.

1 year ago

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Donna Gurdgiel

Spoke clearly and politely explaining and answering all questions

1 year ago

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Anna Krusinski

German was exceptionally helpful and knowledgeable. Thank you so much!

1 year ago

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Nola Batch

Thorough, easy to execute instructions from the lady on the phone.

1 year ago

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Michael Bailey

The representative was very helpful, pleasant and professional

1 year ago

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robin boyles

Elizabeth was very friendly and helpful. Answered all my questions

1 year ago

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Allen

The representatives were all kind, helpful, patient and attentive.

1 year ago

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Terri Murphy

The lady I spoke with to set up my mom's life alert was very helpful.

1 year ago

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Joan Livezey

The process was easier than I thought thanks to Elizabeth's help.

1 year ago

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Judy Kowalski

EveryonebI spoke with especially Elizabeth was a big help setting the unit up.

1 year ago

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Joyce Paul

The service was satisfactory once the financial situation was cleared up.

1 year ago

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Joan Ward

Arlene s. Was a perfect rep. Very knowledgeable about the product and service.

1 year ago

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Pastor Hunter

Excellent and patient CSR. Made it easy to understand the services offered.

1 year ago

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Susan Roberts

So very professional and helpful! I feel glad I ordered your service

1 year ago

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Deane

She was very helpful and nice. It was a pleasure speaking with her

1 year ago

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Carolyn Destio

Elizabeth walked me through every step for my fathers life alert.

1 year ago

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Steve Christenbery

Elizabeth was very helpful in setting up the system. Thanks!

1 year ago

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Michael Blain

Denise was fabulous. Very easy to work with and extremely knowledgeable.

1 year ago

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Garylab

Well, I just signed up but my experience over the phone has been satisfying.

1 year ago

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Kathy D Jones

Everything worked very efficiently. People were pleasant and helpful.

1 year ago

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Donna Aquilino

The agent was Very helpful and caring. Gave us step by step instructions.

1 year ago

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Lisa Holbrook

We were very satisfied with the whole process. Kathleen S. was great!!

1 year ago

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Artemis B

Lori is a gem, went over everything, perfectly flawless! Thank you!!

1 year ago

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Kim Ancar

I was given instructions that I can understand and it made everything so easy

1 year ago

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Tracy Morris

Everyone was so helpful from start to finish. Very easy activation.

1 year ago

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Beth Cozzi

Excellent service, knowledgeable, friendly, and very efficient!

1 year ago

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Gaia Sophia

Great product and customer service. Just received our equipment today.

1 year ago

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Matt Richard

Everything was well explained. I thought Nikki was great and very helpful

1 year ago

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Donna Stevens

Everything went well. They were very nice in explaining everything

1 year ago

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Adrienne Osborn

Very easy to speak with the professionals regarding our needs

1 year ago

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Kimmy H

The representative was very thorough, knowledgeable and pleasant. It was like talking to a friend.

1 year ago

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ruby hurd

Everything. Love the idea of having a device that monitors you at all time .

1 year ago

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Kerstin Davenport

Elizabeth was very friendly, helpful, patient, and understanding.

1 year ago

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Van Bridges

The customer service is great! Everything was explained clearly

1 year ago

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Laurie scholler

I really liked Amy’s presentation. She was very knowledgeable and sincere.

1 year ago

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Carol

Very smooth effortless process. Everyone was professional and polite.

1 year ago

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Karen Spellman

Anthony made the sign up process easier than I could have imagined!

1 year ago