Name: Life Alert
Rating: 4.9

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Kathy Turner

Matthew very helpful. Seems like as great system

9 months ago

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Rami

Jennifer was wonderful and professional in helping

9 months ago

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Bill Rosario

Quick and easy Helpful reps on the phone

9 months ago

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Nancy Keyser

Convince of getting help when I need it.

10 months ago

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Chris Nielsen

Took to long. But finally got it. Couldn't get ahold of my care manager

10 months ago

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Thomas Carey

Great product with great customer service

10 months ago

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milton winfield

How easy it was to get and understand how to use it

10 months ago

Reply from Life Alert

Thank you for your feedback, Milton. We do our best to explain our life-saving services in detail. Wishing you all the best.

Jul. 31st, 2025

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Sunshine

Very helpful and friendly. Good phone manners.

10 months ago

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Carole Krotzer

Danny has a gentle and patient approach.

10 months ago

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Jon Jensen

Great job by Jeremy. He explained everything perfectly.

10 months ago

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Rodessa Metoyer

Great service and wonderful customer support!

10 months ago

Reply from Life Alert

Thank you very much for your kind words, Rodessa. We are glad we were helpful to you! Wishing you all the best.

Jul. 23rd, 2025

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Nancy odol

Very helpful a friendly. Made sure I understood everything!

10 months ago

Reply from Life Alert

Thank you for your positive feedback. We always do our best to explain in detail our life-saving services. Wishing you the best, Nancy!

Jul. 23rd, 2025

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Sherri

Very informative staff and answered all the questions I had

11 months ago Edited July 22, 2025

Reply from Life Alert

Thank you for your kind words, we always do our best to explain in detail our life-saving services. Wishing you all the best!

Jul. 16th, 2025

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Nelle Stephenson

Very pleasant & assuring. Thank you kindly

11 months ago

Reply from Life Alert

Dear Nelle, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Jul. 23rd, 2025

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EE K

Everyone is so kind and helpful. Installation was easy

11 months ago

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Terri Skelton

Very sweet people, great customer service.

11 months ago

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Christine Leishman

I could hear the voice of the dispatcher clearly

11 months ago

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Dante stuckey

Just signed up. Customer service is excellent.

11 months ago

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Nicole Shamblin Phoenix, Arizona

Great customer service! We really enjoyed every interaction.

4 weeks ago

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Danielle Kennedy

1 year ago

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Shelley Pelletier

Everything was great, friendly service and very knowledgeable

1 year ago

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Michael Lee

Customer Service Rep was very helpful and got us all set up.

1 year ago

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Brigitta Krenzer

Very good expiation how the life alert device works Very friendly

1 year ago

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Denise Jackson

Great service! Very informative staff that are really pleasant and helpful.

1 year ago

Reply from Life Alert

Denise, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

May. 29th, 2025

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Lisa Ermini

Adam did a great job walking me through the system and the process

1 year ago

Reply from Life Alert

Thank you for your positive review of Adam. We will be sure to share this with him -- he'll be happy to hear his assistance made your setup experience easier. Wishing you the best!

May. 21st, 2025

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Kathleen Waits

Very helpful person who walked me through the process or setup.

1 year ago

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RainMoonRockNRanch

Everyone was so helpful and pleasant. I would recommend this company

1 year ago

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Sandra Wallace

Kathy is who I talked to . She was so helpful and answered all my questions.

1 year ago

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Roy Parks

Aleia was very helpful and polite. Equipment had good audible sound

1 year ago

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Sally Hodges

Everyone I talked to were very informative and pleasant to talk to.

1 year ago

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Cindy Gamble

Genesis was AMAZING and so helpful. Dispatcher 1257 was very rude.

1 year ago

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M N

Sales rep. Kathy is unprofessional-she was smacking her food in my ear! She also has not sent my cancelation confirmation which makes this company seem like a scam!

1 year ago

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Beth Farley

Love your customer service your help is most greatly appreciated.

1 year ago

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Nancy O

Amy L did a great job of explaining the product and services.

1 year ago

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Denise Reddy

Easy to set up. Didn’t take too long. Person was helpful.

1 year ago

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Marilyn Forester

Concern for how long it took for someone to respond when help button was activated

1 year ago

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Kathy

Very informative and making it easy to understand and install.

1 year ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

1 year ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

1 year ago

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Bonnie Kruppa

Amy L was excellent and very helpful! Life Alert is exactly service I needed.

1 year ago

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Melody

I really liked how they took their time with set up and all of our questions.

1 year ago

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Ruth Reynolds

Jennifer was very personable and answered all my questions. Set up was easy.

1 year ago

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Donna Gurdgiel

Spoke clearly and politely explaining and answering all questions

1 year ago

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Anna Krusinski

German was exceptionally helpful and knowledgeable. Thank you so much!

1 year ago

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Nola Batch

Thorough, easy to execute instructions from the lady on the phone.

1 year ago

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Michael Bailey

The representative was very helpful, pleasant and professional

1 year ago

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robin boyles

Elizabeth was very friendly and helpful. Answered all my questions

1 year ago

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Allen

The representatives were all kind, helpful, patient and attentive.

1 year ago

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Terri Murphy

The lady I spoke with to set up my mom's life alert was very helpful.

1 year ago

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Joan Livezey

The process was easier than I thought thanks to Elizabeth's help.

1 year ago