Name: Life Alert
Rating: 4.9

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Kathrine Reece

The customer server was outstanding!! Love her!!

9 months ago

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Marsha Parker

Loved the personal touch and insights on program.

9 months ago

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Mari-Am Hampton

Sales representative was very professional and knowledgeable

9 months ago

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Ilya Shnayder

The lady I spoke with was very knowledgeable and helpful

9 months ago

Reply from Life Alert

Thank you for your kind words, Ilya! We're glad we were able to help you, and we wish you the very best.

Oct. 16th, 2025

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Lorna Russell

Everyone was polite, professional, and pleasant.

10 months ago

Reply from Life Alert

Thank you, Lorna for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Oct. 16th, 2025

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Sean DAmico

Alia was very helpful and the set up was seamless

10 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Alia.

Oct. 8th, 2025

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James Malzone

She was polite understanding my needs too

10 months ago

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Pam Thomas

They are very thoughtful and thorough. Helpful.

10 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Oct. 8th, 2025

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Bob

Spoke to a Very nice person, easy application.

10 months ago

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Joe Dionise

My mother in law is the person using the life alert.

10 months ago

Reply from Life Alert

Thank you very much for leaving a review, Joe. Your mother-in-law is in good hands!

Oct. 1st, 2025

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Migdalia Gonzalez

Elizabeth was very helpful as was the responders.

10 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Elizabeth.

Sep. 24th, 2025

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David Foster

Jennifer T was extremely curious polite and professional

10 months ago

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Shipley

Outstanding company and outstanding service

10 months ago

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Kathy Turner

Matthew very helpful. Seems like as great system

11 months ago

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Rami

Jennifer was wonderful and professional in helping

11 months ago

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Bill Rosario

Quick and easy Helpful reps on the phone

11 months ago

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Nancy Keyser

Convince of getting help when I need it.

11 months ago

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Austin Miles Berne, Indiana

Aleah was very helpful, all of the dispatchers were extremely helpful!

2 weeks ago

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mavris

6 months ago

Reply from Life Alert

Marvis, thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.

Feb. 5th, 2026

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Joanne Taylor

Eric and Matt were very patient and kind

7 months ago

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Gregory Brower

Personnel checked everything before signing off. We'll done.

1 year ago

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Erica Laudon Corwin

A great safety system for my mom who is elderly and handicapped.

1 year ago

Reply from Life Alert

We have been providing families with peace of mind for over 38 years. We wish you and your mother all the best!

Aug. 6th, 2025

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Octavia Greer

Good customer service you guy did a great job help me setup my device thank you

1 year ago

Reply from Life Alert

Thank you very much, Octavia. You are in good hands!

Aug. 6th, 2025

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Jane Beale

Elizabeth was professional yet warm. She was very clear and positive

1 year ago

Reply from Life Alert

Thank you for your kind words, Jane. We will be sure to share this review with her! Take care, we wish you all the best.

Jul. 31st, 2025

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Russell Shelton

Easy to set up everyone l spoke with were very friendly and helpful

1 year ago

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Erin

Every person I've spoken to from Life Alert was super friendly and helpful!

1 year ago

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Heather Davis

Great friendly customer service. This has been the best experience.

1 year ago

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Lisa

I dealt with Andrew and Jessica and they were both very polite and helpful

1 year ago

Reply from Life Alert

Andrew and Jessica will be glad to hear you were pleased with their service. Wishing you the very best!

Jun. 20th, 2025

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Robert Outten

Elizabeth was very patient and friendly making the install a breeze!

1 year ago

Reply from Life Alert

Thank you, Robert, for your positive feedback! We appreciate your time, and will be sure to share this review with Elizabeth. We're wishing you all the best!

Jun. 20th, 2025

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Don Toney

Great customer service department. Equipment is very easy to operate

1 year ago

Reply from Life Alert

Dear Don, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Jun. 20th, 2025

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Danielle Kennedy

1 year ago

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Shelley Pelletier

Everything was great, friendly service and very knowledgeable

1 year ago

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Michael Lee

Customer Service Rep was very helpful and got us all set up.

1 year ago

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Brigitta Krenzer

Very good expiation how the life alert device works Very friendly

1 year ago

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Denise Jackson

Great service! Very informative staff that are really pleasant and helpful.

1 year ago

Reply from Life Alert

Denise, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

May. 29th, 2025

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Lisa Ermini

Adam did a great job walking me through the system and the process

1 year ago

Reply from Life Alert

Thank you for your positive review of Adam. We will be sure to share this with him -- he'll be happy to hear his assistance made your setup experience easier. Wishing you the best!

May. 21st, 2025

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Kathleen Waits

Very helpful person who walked me through the process or setup.

1 year ago

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RainMoonRockNRanch

Everyone was so helpful and pleasant. I would recommend this company

1 year ago

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Sandra Wallace

Kathy is who I talked to . She was so helpful and answered all my questions.

1 year ago

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Roy Parks

Aleia was very helpful and polite. Equipment had good audible sound

1 year ago

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Sally Hodges

Everyone I talked to were very informative and pleasant to talk to.

1 year ago

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Cindy Gamble

Genesis was AMAZING and so helpful. Dispatcher 1257 was very rude.

1 year ago

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M N

Sales rep. Kathy is unprofessional-she was smacking her food in my ear! She also has not sent my cancelation confirmation which makes this company seem like a scam!

1 year ago

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Beth Farley

Love your customer service your help is most greatly appreciated.

1 year ago

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Nancy O

Amy L did a great job of explaining the product and services.

1 year ago

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Denise Reddy

Easy to set up. Didn’t take too long. Person was helpful.

1 year ago

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Marilyn Forester

Concern for how long it took for someone to respond when help button was activated

1 year ago

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Kathy

Very informative and making it easy to understand and install.

1 year ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

1 year ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

1 year ago