Name: Life Alert
Rating: 4.9

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kim spencer Woburn, MA

Everyone one was amazing and made it so easy for us to set it up!

2 years ago

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Kelly Como MA

Very helpful and very informative. Was very patient on the telephone for setup

2 years ago

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Sally Schaller Dodgeville, WI

Jennifer was super helpful and friendly during the installation process!

2 years ago

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Brian Master Euless, TX

Matthew was outstanding and very thorough. High recommend Life Alert.

2 years ago

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Simone Echeguren

Wonderful experience!! Would recommend to anyone home alone!

2 years ago

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Kathy Monfelt Salem, OR

Very helpful and friendly. Very knowledgeable and patient with us.

2 years ago

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Judy George West Chazy, NY

Everyone was very helpful in getting everything set up. Thank you!

2 years ago

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Kathy Fairfield, OH

Thank you. Derrick was very helpful and I appreciate the time he took with me.

2 years ago

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Cynthia Davidson Suffolk, VA

Very knowledgeable, and kind, Also very professional. Thank you so much.

2 years ago

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Mary Saint Charles, IL

We had some difficulty with one of the buttons and she got it resolved quickly

2 years ago

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Valerie Keener TX

Marie was great! She explained everything well and was very patient!

2 years ago

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Mark Dunlap Greenville, NC

It has easy set up with a lady staying on the phone until entire process is done.

2 years ago

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Patricia Dorwin Indianapolis, IN

Cassidy, who talked me though the set up was delightful and very understanding.

2 years ago

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Adria Gentry Barrington, IL

It’s easy to use.’ The representative helped me activate all my equipment.

2 years ago

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Brenda Baustian Evansdale, IA

Marie and everyone I’ve spoken with has been absolutely wonderful

2 years ago

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Amy Zajack Detroit, MI

They were very helpful with easy instructions on the walk through.

2 years ago

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marie benoit

Everyone I talked with was very pleasant and patient with me

2 years ago

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Heather Aviles Midland, MI

very helpful and patient. I got flustered and she handled it well.

2 years ago

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Dianne Windsor

I love all the equipment with a variety of ways to get help when needed

2 years ago

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SB

Jennifer was amazing! Made the activation process super easy.

2 years ago

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Mary Ann Malicki Angola, NY

Marie was very very nice Everyone was nice and very patient

2 years ago

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James Hayes Summerville, SC

Thoroughly done just had a problem at times with the connection making hearing clarity difficult.

2 years ago

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Carol Bucklin Pittsburgh, PA

The customer support that I received!!! Marie was phenomenal!!

2 years ago

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Life saving life alert Osceola, IA

Both calls were perfect. Both advisors were very thorough and professional

2 years ago

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Brenda Dunkirk, NY

Very personable and knowledgeable. We appreciated her help.

2 years ago

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Amanda Randolph Parkville, MD

The attempts to activate the alert. I liked the team approach.

2 years ago

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Don Marino Jr. Elyria, OH

Very thorough, personable, explained the equipment and service very well

2 years ago

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Tammy Battle Creek, MI

Jennifer was very nice and helpful told me I can always call if any question.

2 years ago

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Jeffery Rasche Estero, FL

Great service and training. Easy to use. Support was very helpful

2 years ago

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Chris G Troy, NY

Lenny was so patient and helpful. Helped with an additional test!

2 years ago

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Melissa Diede

Elizabeth MI015 was very helpful. This has given me peace of mind.

2 years ago

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Karen Nunn Roanoke, VA

Bonnie was extremely helpful! She got us set up in no time at all

2 years ago

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Judy May San Antonio, TX

Candice was very patient with me, and clearly explained everything to me.

2 years ago

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

2 years ago

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Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

3 years ago

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Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

4 years ago

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Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

7 years ago

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

8 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

8 years ago

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Caroline

I can relax now if I fall I have someone I can depend on

9 months ago

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Betty Bagley

INFO GIVEN WAS LONG AND COULD GET TO THE COST SOONER

11 months ago

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Judy Wian

Had good conversation with Tracy Stafford.

11 months ago

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Diane Nocerino Morton Grove, Illinois

Alicia did a great job! She very informative

4 weeks ago

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CarolynLandis

It was pretty easy to hook up , nice people to talk to .

1 year ago

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Kelly Hill

Austin done a fabulous job explaining everything

1 year ago

Reply from Life Alert

Thank you for your review about Austin. We always do our very best to explain in detail our life-saving services. Wishing you the best!

May. 29th, 2025

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felecia feedellipizzi@yahoo.com

Very efficient and left no stone unturned

1 year ago

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Gloria

Jennifer was very thorough and professional

1 year ago

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Benny Warwick

Very good customer service. Easy to navigate.

1 year ago

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Candace Gresham

Natalie was very informative and helpful

1 year ago

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Yvonne Trujillo

We enjoyed talking with Jessica. Thank you very much.

1 year ago