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Life Alert

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7.8

Overall Score

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Jeffery Rasche Estero, FL

Great service and training. Easy to use. Support was very helpful

2 years ago

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Chris G Troy, NY

Lenny was so patient and helpful. Helped with an additional test!

2 years ago

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Melissa Diede

Elizabeth MI015 was very helpful. This has given me peace of mind.

2 years ago

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Karen Nunn Roanoke, VA

Bonnie was extremely helpful! She got us set up in no time at all

2 years ago

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Judy May San Antonio, TX

Candice was very patient with me, and clearly explained everything to me.

2 years ago

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

2 years ago

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Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

2 years ago

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Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

4 years ago

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Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

7 years ago

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

8 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

8 years ago

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Betty Bagley

INFO GIVEN WAS LONG AND COULD GET TO THE COST SOONER

9 months ago

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Judy Wian

Had good conversation with Tracy Stafford.

10 months ago

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Bob miller

We’ll see just received the life alert.we will see.

10 months ago

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The Sillecks

Very professional and caring. Easy to get started.

5 months ago

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Janay Minor

Bonnie is the best! She has so patient and kind!

5 months ago

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Kathy

Everyone who supported this was wonderful.

1 year ago

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Darlene Averett

Agent was patient and spoke clearly. She was also friendly.

1 year ago Edited April 24, 2025

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Gbrandt

Very easy process and everyone was polite and patient.

1 year ago

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Reply from Life Alert

Thank you very much for taking time to provide us with the feedback. We are glad the process was easy and our representatives were polite and patient.

Apr. 28th, 2025

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Carl Veltri

Great information and interaction; thanks

1 year ago

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Lyn Freeman

Great Service! Very informative and good value.

1 year ago

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MaryFrances

Everett was great! Looking forward to working with him.

1 year ago

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Frances Marino

Easy to set up,answered all my questions

1 year ago

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Karen Seard

The representatives were very patient and informative.

1 year ago

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colleen kubota

Very helpful and very pleasant to speak with

1 year ago

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Adele

Supportive staff make you feel more secure

1 year ago

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Kathleen Carey

Easy to talk , very patient, professional

1 year ago

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Diana Torres

Very easy walk-through set up and courteous staff.

1 year ago

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Lisa P

Carmen was fantastic for the testing phase!

1 year ago

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Pam S

Very helpful. Happy to have peace of mind

1 year ago

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Stan silva

All the people I spoke to were very helpful

1 year ago

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Mary Nausadis

Tony was very kind, patient and thorough.

1 year ago

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Barb Cuckler

Very helpful and friendly. This process was so smooth

1 year ago

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Crystal Webb

David M was amazing, his customer service was outstanding

1 year ago

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Mike Falzetta

Very helpful to my mother. Led us through everything

1 year ago

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Terrell Williams

How detailed Martin was in explaining the service.

1 year ago

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Luisa Pearson

I like the customer service and the professionalism

1 year ago

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Donaldray Robinson

Great customer service. Very attentive to details.

1 year ago

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Dolores Salvo

Everyone was very helpful thank you very much

1 year ago

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Bethann Sup

Great explanation and great customer service

1 year ago

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Jackie V

Everyone who helped me, were very helpful

1 year ago

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Robi Davis

Helpful and straight to the point!!!!!!!!

1 year ago

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Kris Morton

Ingrid was so helpful while helping us set up our system.

1 year ago

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Kelly P Cantwell

Dispatcher was very helpful and pleasant

1 year ago

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Kevin Bicknell

Natalie was so helpful and very informative to work with.

1 year ago

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Tracey Shuter

The people where very nice and friendly and very helpful

1 year ago

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Julia Shipes

Liked all helpers. They were patient with me.

1 year ago

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Anthony Eichman

Great help getting through set up and activation

1 year ago

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Donnie

Very friendly and informative. Easy process

1 year ago

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Toni West

Customer service very complete and professional.

1 year ago