Name: Life Alert
Rating: 4.9

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Priscilla Gideon Denver, CO

Life Alert has been a true lifesaver for both of my grandparents. With their advanced safety features and quick response times, my grandparents have felt secure and protected in their own home. Life Alert is an invaluable service that brings peace of mind to our entire family. #team life alert

1 year ago

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Philip Edward Datuin Atlanta, GA

Probably my favorite medical help company so far, because i actually used it. I have about 20 different monitoring systems, fancy that the most old design is actually the sturdiest. -1 star because i don't want to jinx myself. I'll always leave room for improvement but, i had an ambulance to me within 4 minutes... literally like they lived next door.

1 year ago

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Mary Long Los Angeles, CA

Built to last ive had mine for 4 years. I wish they did more ads at senior meetings or rotaries, as i think a lot of my friends could use the help too that go to my local rotary. I feel so much safer with this thing, especially in covid times its good to have the insurance policy of an on call helper.

1 year ago

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Sami Nelson VA

I didn't think i needed it but ma kinfolk did...so they been payin for it. Over da years it's not been used but... yesterday it was. Worked. Listen i am from the time where stuff was better made none of this chinese made rubbish super cheap stuff that breaks in ya hand. This davice is built for war.

1 year ago

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Raina Thompson

Life alert, more like life preservation. I'm preserved, and everyone in my family is much happier with me here than not here. Calling them was a breeze, and i did fall but it wasn't that serious.. i'd of had no way to get the 911 operator without it.

1 year ago

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Yesenia Musantos Ashburn, VA

I'm an 80-year-old woman, and this life-saving device has given me peace of mind like never before. It's simple to use, reliable, and has been a true companion in times of need. Thanks to this device, I feel safer and more confident in living independently. Highly recommended for seniors!

1 year ago

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Danny Yayaji Chicago, IL

with a pacemaker and a few falls already undr my belt, i rele do not want to have any non assistd version of living from home. This is where they help me. I watch tv , i relax im a simple man at this stage. They help me sleep well, even if disastr comes... i tap the button, they show.

1 year ago

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Keith Zanderson Los Angeles, CA

The thing works. The people at the call center walked me through the setup years ago, but the only other time i used em was when i actually needed em and sprained my hip hard. I honestly couldnt get up. This helped me, i could not of crawled far... and didnt have my cellphone. glad i got this.

1 year ago

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Veronica Tonmmy Gilbert, AZ

This company did its job, there really isnt much more to it... the device worked for us twice during the last 2 years ... we continue to keep it on and my grandpa doesn't have issues. It's helped us be able to know he has help in case we are sleeping, 24/7. There is a reason this company is in business so long, because the technology works.

1 year ago

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Guadalupe Quiroz Palmdale, CA

I bought this for my grandmother. I was able to call and receive assistance in a timely manner. Everybody was very friendly and was able to answer all my questions. They really made me feel at ease about how their services work.

1 year ago

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Emily Zeledon Palmdale, CA

Life Alert is a lifesaving service for seniors who live alone. I got it for my father who has some health issues. I love that the pendant is waterproof because I know that my father won’t ruin it when he goes out canoeing. Life Alert puts me at ease knowing that my father has a way to call for help if he is in any trouble.

1 year ago

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Viviana Morales Northridge, CA

Best choice I made when getting Life Alert. Their staff was very friendly and understanding, They helped my grandmother in a very timely and calm manner. They truly have patients and are very helpful when it came down to my many questions about their services. Thank you to their team for being very understanding!

1 year ago

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stephanie diaz Lancaster, CA

I know seeing the commercials make you laugh when they say help I have fallen and can’t get up, but they saved my grandmother’s life. She was home alone and had fallen and couldn’t get up, thank goodness I got her life alert and they were able to assist her when no one else couldn’t. Thank you life alert!

1 year ago

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Marquis Anthony Sherman Oaks, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

1 year ago

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Dhalila Alcantar Victorville, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

1 year ago

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David Reynolds Van Nuys, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

1 year ago Edited May 11, 2023

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Claudia Khalil Minneapolis, MN

Both Life Alert Representatives were wonderful to work with and answered every question thoroughly. Representative Elizabeth signed my mom up and Representative Marie walked us through the easy setup. My siblings and I will rest easy knowing our mom is in good hands. Thank you!

1 year ago

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Ruthy Dayzie Los Angeles, CA

Through the use of Life Alert, your mother can have peace of mind knowing that she is not alone and that help is always just a button press away. In the event of an emergency, she will be able to quickly and easily summon the help she needs, even if she is unable to reach a phone.

1 year ago

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Patricia Kaplan Gloucester, VA

I give them 3 stars, for the entertainment value. They keep calling me -- or rather, they keep calling me, using the name of a dead horse of mine! This horse and I were famous competitors, don't get me wrong; but she died of old age almost 4 years ago! Life Alert has bought the name of my famous horse from scammers in India, and call me -- by the horse's name -- about once a week. They get mad at me and hang up. Then I call then back a bunch of times, just to mess with them. They have my (dead horse) phone number programmed in, so they recognize me (by her name) when I call them! Then they get enraged and hang up and block me from calling back. Yet they call me again in another week or so, using a different (scam) number, still asking to talk to the (dead horse). I simply waste their time. I'm on the Do Not Call list, but that doesn't deter ANYBODY, least of all the scammers -- which obviously these people are! Last week, when I started asking questions, such as how they got my name and number, the telemarketer yelled, "Go to hell, you racist pig!" and hung up, and blocked me -- yet again. Give them another week; they'll start calling me again, I'm sure! I've even given them an alternate number for me: Tommy Tutone's "Jenny's Number." "Pamela" from Life Alert called me (dead horse) on my real number and said that my "other number" -- Jenny's Number -- had an error message saying its voicemail wasn't set up yet! I get 30 scam calls a day on my horse barn phone; Life Alert is one of the most fun to mess with!

2 years ago Edited August 5, 2022

Reply from Life Alert

Dear Patricia, Life Alert does not buy names, and does not cold call. We advertise nationally via TV, magazines and internet. So people call us when they need us. Unfortunately there are many shady companies there that either have names that sound similar to Life Alert, or they even pretend to be Life Alert. It is not easy to catch them, as you noted yourself that they keep changing the phone numbers. Yes, they are scam calls, and this is why people should never buy from an unsolicited call. If they are interested in the product or service, they always should call the company themselves.

Dec. 22nd, 2022

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Janet Los Angeles, CA

Once my grandmother was diagnosed with cancer, we didn't know what to expect so we immediately called Life Alert. They helped us pick and choose which services she may need and answered all our questions. The rep was very kind, patient and informative. We are very happy we chose Life Alert.

7 years ago

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Artemis B

Lori is a gem, went over everything, perfectly flawless! Thank you!!

2 months ago

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Kim Ancar

I was given instructions that I can understand and it made everything so easy

2 months ago

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Tracy Morris

Everyone was so helpful from start to finish. Very easy activation.

2 months ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

3 months ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

3 months ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

3 months ago

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Hanan Merriweather

OMG, let me spill the tea about Life Alert! Like, seriously, their customer service is off the charts! 🙌🏼 I can't even begin to describe how amazing my experience was with them. I had just moved into my new apartment and wanted to make sure I had some sort of emergency backup plan, you know? I stumbled upon Life Alert, and from the moment I reached out to them, they were on it like a pro!

1 year ago

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Sumiko Weisz

I was very satisfied with the information that Donna provided about Life Alert. It was very detailed.

4 months ago

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Patricia J Hardy

Everyone that I have dealt with has been really great. Service for my mom has always been very good.

4 months ago

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Anita Lowery

The customer service representative was very patient and helpful throughout the installation process.

4 months ago

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Gail Cole

Maliq was very patient and kind. I had several phone calls at the same time and he was very patient.

4 months ago

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Stephanie Szkolnicki

We like her total personality. We could understand her. She did a fabulous job.she talked me threw every step.👍

4 months ago

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Craig Thompson

The people at Life Alert are absolutely fantastic. Great products and great people offering peace of mind!

5 months ago

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Thersesa Page

I liked Denise’s professional and empathetic approach to explaining and addressing all my concerns.

5 months ago

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Paul Drummond

Very knowledgeable of the set-up and explained all steps in the process. Made the process easy and efficient.

5 months ago

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Brenda Brown

Elizabeth was very helpful when setting up and testing the equipment and was very reassuring about how it will help keep my mother safe.

6 months ago

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Shirley Walsh

Alvina was professional and friendly. I enjoyed chatting with her while waiting for the responders to answer. I was seeing up my mother's system.

6 months ago

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Gail Hollingsworth

This was the most helpful company to work with! From ordering a brochure to setting up the equipment you were 100% helpful!

6 months ago

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Charles Smith

Was easy to set up. All the people from life alert were very friendly and knowledgeable while set up was being processed.

7 months ago

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Kat Karanink

Candace was polite, patient and very thorough and friendly in helping us to get started up. The process was nice and simple.

7 months ago

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Rebecca Karidis

Lenny was awesome- Patient and explained everything in great detail! We are happy to be new Members to Life Alert! Thanks Lenny!

7 months ago

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Lois Helen Harber

The explanation of services and products were clear and informative. Kathleen was friendly, knowledgeable, and I felt that she was very sincere.

7 months ago

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Nikki Land

The attentiveness and thorough walk through is impeccable. Everybody is very patient and kind. I'm glad we went with Life Alert.

7 months ago

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Carolyn Preston

I liked the service given with the directions given with excellent directions and explanations of the use and all it does

7 months ago

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Lisa Torch

Very thorough explanation of services and costs, excellent customer service and kind, friendly people on the other end of the line.

7 months ago

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Ruth K

Customer service agent very polite and professional. Made it very easy to set up my Life Alert system. Now I can feel secure living alone.

7 months ago

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Julia Cutshall King

Jessica was excellent in walking us through the process of setting up the equipment and answering all of our questions. Couldn’t be more pleased.

7 months ago

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Lisa Memphis, TN

Marie was very helpful and answered all the questions we had. She helped assure my mother that Life Alert would be there for her whenever she needed.

7 months ago

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Merel Harrison

When I called , they got right to the point, got the equipment inventoried and set up. The didn't rush through and had time for questions.

8 months ago

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Bonnie

Jennifer was very friendly, explained everything to us so we could understand, very patient, and definitely knows her stuff

8 months ago