Name: Life Alert
Rating: 4.9

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Barbara Adams

So far a 5. Only had it for a day. Hope its everything its suppose to be.my family is happy about it.

5 months ago

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Alison P

The service of enrolling in the system has been excellent. The assistance given in setting it up was amazing and I am so thankful to all involved.

6 months ago

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Larnell Flannagan

Explanation of services was well done. Presentation was thorough, but didn't need the unnecessary "short talk" to get acquainted.

6 months ago

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Edward Wojtkowski

Despite some issues getting the pendant and help button working, the tech rep was patient and persistent. It's working now and we are satisfied.

6 months ago

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Shari

Stephanie pretty much anticipated all my questions and concerns and answered them all with great patience and thoroughness.

7 months ago

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Joyce Mcguire

I liked the customer service Representative! Very helpful! The volume and fast talking of the people that did testing of the the 3 units talked too fast though. 2. Fast.

7 months ago

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Susan A Kolpack

Lena made me feel very comfortable and I felt like I was talking to my best friend. She was very knowledgeable and compassionate at the same time.

7 months ago

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Barbara Tornberg

Martin was very patient and explained everything so it was understood. Would take questions and have the answers. Very nice to talk to.

7 months ago

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Laura Gregory

The Life Alert team is top notch! Everyone was so helpful, especially Sarah! Thank you for all the patience with the setup! Such an amazing experience!

8 months ago Edited August 5, 2024

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Ron T “Sawyar” One

Everyone is just amazing. Anything I want to know they had the answers. Two minutes into the conversation you will think they are family. They say they got you and believe it

9 months ago

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Ben Reynolds

The lady that I spoke to over the phone was extremely helpful and professional. She walked us through every step to activate my father's new life alert system. A+

10 months ago

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Jim Larkin

Customer service representative was very knowledgeable, walked me through the options, no pressure to buy. Set up was excellent as it was very seamless.

11 months ago

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Charles Ragler Jr

Everything was great and the experience was excellent. Lenny the spokesperson or representative was very helpful and patient and professional. All other persons were all the same. Thank you very much 😊 LIFE ALERT TEAM

1 year ago

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Kenneth Lewis

A very smooth process getting my mother set up. Natalie was very patient and knowledgeable. Easy to talk with and was concerned about everything. Over all a very pleasant experience.

1 year ago

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Harry Bracy Gaston, SC

The support and set up staff was exceptional. A young lady named Bonnie was a terrific representative for Life Alert. She could not have been more pleasant to deal with. Thank you

1 year ago

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Katlego Arno Otan Ayegbaju, OS

Life Alert proved invaluable when a kitchen accident left me injured and unable to reach the phone. Their quick response summoned help, preventing a potential crisis. Grateful for their service!

1 year ago

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Clara Expert New York, NY

Life Alert proved invaluable when a kitchen accident left me injured and unable to reach the phone. Their quick response summoned help, preventing a potential crisis. Grateful for their service!

1 year ago

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Helen Jane Peppe Buffalo, NY

I can’t answer all of these questions yet as I don’t have the product but customer service has been excellent this far into the process regarding efficiency, knowledge, and care.

1 year ago

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Bill Brooks Detroit, MI

Very helpful! Explained everything succinctly and sounded as they really cared to make sure everything goes smoothly. Enjoyable to talk to and I could feel the caring through the phone.

1 year ago

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Becky Satryan Irwin, PA

Just signed up .. reached out over 6 months ago .. called them today and am already set up. Easy set up and helpful reps. So far I’m sold .. would like to be surveyed again in 6 months, one year, etc .

1 year ago

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Deb B Clintonville, WI

Every individual I spoke with was amazing!! They explained everything in detail and made my experience pleasurable. I can’t thank you enough for all these excellent customer service reps. Debra Borst

1 year ago Edited January 17, 2024

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Jimmy Lee Wilson Kissimmee, FL

The on hold time was way too long. I frankly became discouraged. Thinking of this is what it takes so I have an emergency I’m in trouble. Then I realize it was not the emergency number so I’m OK. But it still was too long once I got to Bonnie, she and your dispatch team did an incredible job, helping me set up and test my equipment.

1 year ago

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Dena Peregrin Doylestown, PA

Malique our salesman, was knowledgeable and professional in a polite and friendly manner. He explained everything clearly, and answered all questions patiently with expertise. The process was efficient and stress free.

1 year ago

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Patricia Sine Stephens City, VA

I ordered this system for my mother in-law who is 85 and uses a walker. We received the system today and within 30 minutes she was all connected. The customer service was excellent

1 year ago

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Patricia Johnson Winchester, KY

Marie was very knowledgeable about the product. She put me at ease immediately and was like a friend. She made sure that I knew everything I needed to know. Marie is an excellent spokesperson for you company.

1 year ago

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Nancy Kammer Gary, IN

The people I have spoken throughout this transition of protection for my mother have all been very helpful and considerate, along with reassuring me that I have made the right decision. God Bless all of you

1 year ago

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Teresa Byrant

Grateful to Life Alert, without them I may not be alive, or at least seriously injured. I had a fall, the system activated and there were emergency response by my side so quickly.

1 year ago

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Kora Oganyan Denver, CO

They gave my family peace of mind. When my grandmother had a fall, a simple press of a button summoned help immediately. The rapid response and their compassionate team made a difference.

1 year ago

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Nancy Farinacci

My dad, who lives alone, had a medical emergency. A simple press of the button connected him to their response team. They contacted emergency services and ensured he received timely care. It's a true lifesaver.

1 year ago

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Mina Gorin Phoenix, AZ

Life Alert has been there for us when we needed it most. Their rapid response, genuine concern, and effective medical alert systems make them a great company that goes above and beyond to protect lives.

1 year ago

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Cynthia Stoetzel

Life Alert is more than just a company; they're a lifeline. Their 24/7 monitoring, easy-to-use devices, and caring staff make them a great choice for seniors and their families. They truly make a difference.

1 year ago

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Pamela Levecke Los Angeles, CA

Choosing Life Alert was a brilliant decision for my family. Their reliability, transparent pricing, and their ability to respond quickly in crisis situations have made them a great company we trust.

1 year ago

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Genna Rudisell Buffalo, NY

Life Alert is more than just a company; they're a lifeline. Their efficient response, user-friendly equipment, and their genuine desire to help have made them a great company that seniors and their families can depend on.

1 year ago

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Stacie Auge Los Angeles, CA

Choosing Life Alert was a brilliant decision for my family. Their reliability, transparent pricing, and commitment to the safety of our loved ones have made them a great company that we trust.

1 year ago

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Marilyn Callon Los Angeles, CA

Life Alert is a lifesaver. Their rapid response during emergencies, user-friendly devices, and commitment to providing peace of mind to families are unparalleled. It's not just a company; it's a great guardian of safety.

1 year ago

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Trista Rash

Life Alert is more than just a company; they're a lifeline. Their 24/7 monitoring, easy-to-use devices, and caring staff make them a great choice for seniors and their families. They truly make a difference.

1 year ago

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Trina Orts Chicago, IL

I can't express how grateful I am for Life Alert. Their service has been a game-changer for my elderly parents. Their professionalism, immediate assistance, and dedication to safety are truly commendable.

1 year ago

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Taren Smink

Life Alert is a true lifesaver. Their quick response during emergencies, reliable equipment, and exceptional customer service make them a great company that provides peace of mind to countless families.

1 year ago

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Hayden Okadigbo Chicago, IL

As a senior living alone, Life Alert gives me peace of mind. Their reliable system and compassionate team have been there for me in times of need. I highly recommend their services.

1 year ago

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Gilbert Bastarache Salt Lake City, UT

I'm so thankful for Life Alert! Their friendly and helpful team, combined with their easy-to-use devices, have made my family feel secure. It's a must-have for anyone looking out for loved ones.

1 year ago

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Bridget Dittberner Zoetermeer, ZH

Life Alert is the best investment for safety and peace of mind. Their cutting-edge technology, round-the-clock monitoring, and swift response have proven to be lifesavers in critical moments.

1 year ago

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Chase Windrow Chicago, IL

Life Alert Life Alert is synonymous with trust in emergency response. Their highly trained professionals, cutting-edge equipment, and dedication to saving lives make them an industry leader.

1 year ago

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Liza Rast Salt Lake City, UT

When my family faced a life-threatening situation, Life Alert was our hero. Their professional and compassionate service ensured that help arrived in time. We're forever grateful for their life-saving support.

1 year ago

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Pete Tatman Charlotte, NC

Life Alert is a game-changer in personal safety. Their advanced technology, 24/7 monitoring, and swift response have made me feel secure and protected. I can't recommend them enough!

1 year ago

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Terresa Gooder Salt Lake City, UT

Life Alert sets the industry standard for emergency response. Their highly trained staff, state-of-the-art equipment, and rapid reaction make them the top choice for ensuring safety and well-being.

1 year ago

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Adrien Teasley Phoenix, AZ

When my loved one needed help in an emergency, Life Alert was there. Their professional and compassionate service ensured quick assistance. We're forever grateful for their life-saving support.

1 year ago

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Cassy Lauro Los Angeles, CA

As a caregiver, Life Alert has been a game- changer. Their friendly support, easy-to-use devices and quick response have ensured the safety of my loved one. I can't thank them enough!

1 year ago

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Serena Davos Chicago, IL

Life Alert is an invaluable service that provides peace of mind. Their professionalism, rapid response, and dedication to saving lives make them a trusted choice for seniors and their families.

1 year ago

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Vicky Benjamine

Life Alert is an invaluable service. Their professionalism, rapid response, and life- saving technology provide peace of mind for our family. We are grateful for their services.

1 year ago

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Leone Lovig Santa Clara, CA

I'm so thankful for Life Alert! Their friendly team ensured my loved ones' safety and well- being with their efficient emergency response system. They truly care about their customers.

1 year ago