Name: Life Alert
Rating: 4.9

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Andy Lapia Sunnyvale, CA

Extremely good experience with LA, i just wanted a product that worked, who cares about anything else because its my life were talking about here. It worked. Saved so much time to get to the hospital after a minor stroke... who knows how much damage could of been done if i hadn't gotten there so fast...

2 years ago

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Shaun Perry Glasgow, KY

Safety became a priority for me and my parents, and Life Alert has exceeded my expectations. Their team is professional and reassuring. I feel more independent and secure knowing that Life Alert is there to assist my family in any situation. Its been a great relief to the amount of stress I was undertaking.

2 years ago

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Helen Wong Prague, 10

They always answer their phone. Its like so fast, it almost feels robotic lol. But i thank them for this as its whats needed when you have an old man as your husband who needs the help and that is in fact what i have. I love em to pieces, and im glad i have Life alert when i goto the grocery store or other places, i worry about my schnookums

2 years ago

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Sunday Ezekiel

Bold choice to use the "boomer version" of the equipment, was what my little brother said when he made fun of me for getting ma this device. 3 years later it worked in a life or death situation. Needless to say little brother hasn't said a word. Worth every penny.

2 years ago

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Raina Aderonke Los Angeles, CA

Blissfully good. Helped our elders (5 of them) in our abode to stay safe, all of them have the pendant... its simple really, they also helped us out because we have a large family with a small discount over the years for longevity. Understanding good people.

2 years ago

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Asher A. Paramount, CA

Life Alert has been a life saver for my stress and mental health. My grandmother was struggling with her mobility but having life alert has really helped me feel a bit more at ease knowing their are systems set up now that will help her if she falls.

2 years ago

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Shannon Lewis Avenel, NJ

Found them to be so helpful, from the intake process to the device showing up and installation. I'm glad i haven't had to use it yet with my grandmother. But, needless to say if she needs it, i know it works. Been so pleasant working with a good team, feels like theyre impromptu family.

2 years ago

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Aliyah Sani New York, NY

They have been around the longest for a reason i guess. The device worked even when we had it 5 years prior to using it. I was very happy it worked well, as it made the difference to potential health problems for my grandpa. Glad i invested in this device so that my loved one can have a higher quality of life post emergency.

2 years ago

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Stephanie Kenton Salt Lake City, UT

Ultimately a device is just meant to work in an emergency, well that is exactly what happened. We didnt have access to our cellphones and we had a break in, and we used it to signal help... life alert showed up promptly... helped us out of a very unsafe situation with a transient. Much Obliged

2 years ago

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Priscilla Gideon Denver, CO

Life Alert has been a true lifesaver for both of my grandparents. With their advanced safety features and quick response times, my grandparents have felt secure and protected in their own home. Life Alert is an invaluable service that brings peace of mind to our entire family. #team life alert

2 years ago

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Philip Edward Datuin Atlanta, GA

Probably my favorite medical help company so far, because i actually used it. I have about 20 different monitoring systems, fancy that the most old design is actually the sturdiest. -1 star because i don't want to jinx myself. I'll always leave room for improvement but, i had an ambulance to me within 4 minutes... literally like they lived next door.

2 years ago

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Mary Long Los Angeles, CA

Built to last ive had mine for 4 years. I wish they did more ads at senior meetings or rotaries, as i think a lot of my friends could use the help too that go to my local rotary. I feel so much safer with this thing, especially in covid times its good to have the insurance policy of an on call helper.

2 years ago

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Sami Nelson VA

I didn't think i needed it but ma kinfolk did...so they been payin for it. Over da years it's not been used but... yesterday it was. Worked. Listen i am from the time where stuff was better made none of this chinese made rubbish super cheap stuff that breaks in ya hand. This davice is built for war.

2 years ago

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Raina Thompson

Life alert, more like life preservation. I'm preserved, and everyone in my family is much happier with me here than not here. Calling them was a breeze, and i did fall but it wasn't that serious.. i'd of had no way to get the 911 operator without it.

2 years ago

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Yesenia Musantos Ashburn, VA

I'm an 80-year-old woman, and this life-saving device has given me peace of mind like never before. It's simple to use, reliable, and has been a true companion in times of need. Thanks to this device, I feel safer and more confident in living independently. Highly recommended for seniors!

2 years ago

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Danny Yayaji Chicago, IL

with a pacemaker and a few falls already undr my belt, i rele do not want to have any non assistd version of living from home. This is where they help me. I watch tv , i relax im a simple man at this stage. They help me sleep well, even if disastr comes... i tap the button, they show.

2 years ago

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Keith Zanderson Los Angeles, CA

The thing works. The people at the call center walked me through the setup years ago, but the only other time i used em was when i actually needed em and sprained my hip hard. I honestly couldnt get up. This helped me, i could not of crawled far... and didnt have my cellphone. glad i got this.

2 years ago

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Veronica Tonmmy Gilbert, AZ

This company did its job, there really isnt much more to it... the device worked for us twice during the last 2 years ... we continue to keep it on and my grandpa doesn't have issues. It's helped us be able to know he has help in case we are sleeping, 24/7. There is a reason this company is in business so long, because the technology works.

2 years ago

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Guadalupe Quiroz Palmdale, CA

I bought this for my grandmother. I was able to call and receive assistance in a timely manner. Everybody was very friendly and was able to answer all my questions. They really made me feel at ease about how their services work.

2 years ago

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Emily Zeledon Palmdale, CA

Life Alert is a lifesaving service for seniors who live alone. I got it for my father who has some health issues. I love that the pendant is waterproof because I know that my father won’t ruin it when he goes out canoeing. Life Alert puts me at ease knowing that my father has a way to call for help if he is in any trouble.

2 years ago

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Viviana Morales Northridge, CA

Best choice I made when getting Life Alert. Their staff was very friendly and understanding, They helped my grandmother in a very timely and calm manner. They truly have patients and are very helpful when it came down to my many questions about their services. Thank you to their team for being very understanding!

2 years ago

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stephanie diaz Lancaster, CA

I know seeing the commercials make you laugh when they say help I have fallen and can’t get up, but they saved my grandmother’s life. She was home alone and had fallen and couldn’t get up, thank goodness I got her life alert and they were able to assist her when no one else couldn’t. Thank you life alert!

2 years ago

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Marquis Anthony Sherman Oaks, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

2 years ago

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Dhalila Alcantar Victorville, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

2 years ago

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David Reynolds Van Nuys, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

2 years ago Edited May 11, 2023

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Claudia Khalil Minneapolis, MN

Both Life Alert Representatives were wonderful to work with and answered every question thoroughly. Representative Elizabeth signed my mom up and Representative Marie walked us through the easy setup. My siblings and I will rest easy knowing our mom is in good hands. Thank you!

2 years ago

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Ruthy Dayzie Los Angeles, CA

Through the use of Life Alert, your mother can have peace of mind knowing that she is not alone and that help is always just a button press away. In the event of an emergency, she will be able to quickly and easily summon the help she needs, even if she is unable to reach a phone.

2 years ago

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Patricia Kaplan Gloucester, VA

I give them 3 stars, for the entertainment value. They keep calling me -- or rather, they keep calling me, using the name of a dead horse of mine! This horse and I were famous competitors, don't get me wrong; but she died of old age almost 4 years ago! Life Alert has bought the name of my famous horse from scammers in India, and call me -- by the horse's name -- about once a week. They get mad at me and hang up. Then I call then back a bunch of times, just to mess with them. They have my (dead horse) phone number programmed in, so they recognize me (by her name) when I call them! Then they get enraged and hang up and block me from calling back. Yet they call me again in another week or so, using a different (scam) number, still asking to talk to the (dead horse). I simply waste their time. I'm on the Do Not Call list, but that doesn't deter ANYBODY, least of all the scammers -- which obviously these people are! Last week, when I started asking questions, such as how they got my name and number, the telemarketer yelled, "Go to hell, you racist pig!" and hung up, and blocked me -- yet again. Give them another week; they'll start calling me again, I'm sure! I've even given them an alternate number for me: Tommy Tutone's "Jenny's Number." "Pamela" from Life Alert called me (dead horse) on my real number and said that my "other number" -- Jenny's Number -- had an error message saying its voicemail wasn't set up yet! I get 30 scam calls a day on my horse barn phone; Life Alert is one of the most fun to mess with!

3 years ago Edited August 5, 2022

Reply from Life Alert

Dear Patricia, Life Alert does not buy names, and does not cold call. We advertise nationally via TV, magazines and internet. So people call us when they need us. Unfortunately there are many shady companies there that either have names that sound similar to Life Alert, or they even pretend to be Life Alert. It is not easy to catch them, as you noted yourself that they keep changing the phone numbers. Yes, they are scam calls, and this is why people should never buy from an unsolicited call. If they are interested in the product or service, they always should call the company themselves.

Dec. 22nd, 2022

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Janet Los Angeles, CA

Once my grandmother was diagnosed with cancer, we didn't know what to expect so we immediately called Life Alert. They helped us pick and choose which services she may need and answered all our questions. The rep was very kind, patient and informative. We are very happy we chose Life Alert.

9 years ago

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Wildflower

So far so good. CHARLINE WAS VERY IMPRESIVE AND PROFESSIONAL.

2 months ago

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James Steuterman

You've thought of everything! Very happy And feeling comfortable and safe!!!

2 months ago

Reply from Life Alert

Dear James, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Oct. 8th, 2025

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Lisa Chibbaro

Everyone we spoke with was informative, kind and understanding

2 months ago

Reply from Life Alert

Thank you for your kind words! We always do our best to explain our life-saving services in detail. Wishing you and your family all the best.

Oct. 1st, 2025

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Carol Harshman

Elizabeth was very kind and professional. We appreciated her help.

2 months ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Elizabeth to acknowledge her good work!

Oct. 1st, 2025

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James bouffard

I liked the simple instructions and that I was not rushed with the set up

2 months ago

Reply from Life Alert

Hi James, thank you for your feedback! We do our best to make it very easy to set up and to use our services.

Sep. 24th, 2025

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Dorothy Urbanavage

Carmen was very accommodating to my schedule and helpful in setting up system.

2 months ago

Reply from Life Alert

Thank you for your positive feedback! We appreciate your time, and will be sure to share this review with her. We're wishing you all the best!

Sep. 24th, 2025

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Sheila

Kathleen was very nice and friendly. She explained things thoroughly.

2 months ago

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Joe Dobie

I like everything. Very professional and knowledgeable person Elizabeth.

2 months ago

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David Kalb

Awesome help explaining everything! I have tested all the equipment

2 months ago

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Marcia Loper

Elizabeth (MI015) was awesome in helping me get the Life Alert system set up for my father-in-law.

2 months ago

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Carolyn Weddle

Carmen provided expert, friendly service from start to finish in setup of the system.

3 months ago

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Sandy Bower

All staff friendly, caring, knowledgeable. I feel much safer now with Life Alert.

3 months ago

Reply from Life Alert

Dear Sandy, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Aug. 19th, 2025

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Jim Gardner

I like the people they were awesome. Most of all I know I can’t get help anytime I need it.

3 months ago

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Hanan Merriweather

OMG, let me spill the tea about Life Alert! Like, seriously, their customer service is off the charts! 🙌🏼 I can't even begin to describe how amazing my experience was with them. I had just moved into my new apartment and wanted to make sure I had some sort of emergency backup plan, you know? I stumbled upon Life Alert, and from the moment I reached out to them, they were on it like a pro!

2 years ago

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Malinda Strong

I like that I'm assured that I'll be safe from now on. Someone will always be close by to help me out.

4 months ago

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Brenda Criswell

This seems like the best solution for my mom! I really appreciated Bryan's expertise in helping us make this decision.

4 months ago

Reply from Life Alert

Thank you very much for your note, and for your kind words about Bryan! We'll be sure to share your review with him.

Jul. 16th, 2025

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Margarete Plaetzer

The patience shown me as I move very slowly.. Also the instructions were very clear.. thank you Carman.

5 months ago

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Barbara Sanders

Scott was very helpful. He answered all our questions very professionally and a great personality. Enjoyed talking with him.

6 months ago

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Sophia Underwood

Ingrid was very professional and patient with both my mom and I. She stayed with us through the whole process. Thank you Ingrid

7 months ago

Reply from Life Alert

Thank you very much for leaving a review. We have forwarded it to Ingrid to acknowledge her good work. We are glad we can help your Mom to stay independent, and to provide you with the peace of mind. Wishing you all the best.

May. 13th, 2025

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Nancy Anderson

Outstanding - Thank You. I just lost my husband & my son requested I get Life Alert. Ingrid MI009 Did a GREAT JOB, So did Vince Anzone in sales.

7 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Ingrid and Vince.
We are very sorry about your loss. You have a great caring son, and now you are in good hands with Life Alert. Please do not hesitate to push the button in any type of emergency. wishing you all the best.

May. 13th, 2025

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Stephen Banks

This was a simple and easy installation. Elizabeth was outstanding and friendly. This is something that every senior or disabled person should have.

8 months ago