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Life Alert

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6.9

Overall Score

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Dena Peregrin Doylestown, PA

Malique our salesman, was knowledgeable and professional in a polite and friendly manner. He explained everything clearly, and answered all questions patiently with expertise. The process was efficient and stress free.

10 months ago

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Patricia Sine Stephens City, VA

I ordered this system for my mother in-law who is 85 and uses a walker. We received the system today and within 30 minutes she was all connected. The customer service was excellent

10 months ago

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Patricia Johnson Winchester, KY

Marie was very knowledgeable about the product. She put me at ease immediately and was like a friend. She made sure that I knew everything I needed to know. Marie is an excellent spokesperson for you company.

10 months ago

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Nancy Kammer Gary, IN

The people I have spoken throughout this transition of protection for my mother have all been very helpful and considerate, along with reassuring me that I have made the right decision. God Bless all of you

11 months ago

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J B

Setting up was very easy. Very professional.

1 month ago

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Jeannine Reed

Everyone was kind and very helpful. Thank you!!!

1 month ago

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Jim Brown

Sarah was very helpful. Thank you very much

1 month ago

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Sue Besemer

The set up was very thorough and easily understood

1 month ago

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Michael Gonzalez

Great help with the simple installation process.

1 month ago

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Sasha Bailey

The whole process was easy. Everyone is very helpful.

1 month ago

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Byram and Fairley home

Explain everything about the setting up and the payment

1 month ago

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Sandra Little

Everything was explained very well. Very helpful

1 month ago

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Wendy Riback

Very clear explanation, all the features

1 month ago

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Scott Parker

Wanted safety and security for my mother

1 month ago

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Shari McCrary

Wonderful experience! They were professional and personal!

1 month ago

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Carol Clarke Mobbs

They were really patient with me and I appreciate it.

1 month ago

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Idell Dollison

I did like the procedure and instructions as I will be moving within this week or next week to a new location. I will contact life lock as soon as I am at my new address. I thought this would be difficult but the process was excellent! Thank you!

2 months ago

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Bonnie Dean

I like the safe feeling of knowing that I can get help quickly. The unit was so easy to set up. My wife stepped out for a few minutes and I got up and lost my balance and went down. If we had Life Alert, she would have been alerted to come home. That is when we decided that we needed it.

5 months ago

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Mario Marer Los Angeles, CA

My great aunt fell last spring and we were worried about her detiorating health. We got Life Alert for her to make sure if she fell again she would get the help she needed. She fell last week and their tools worked perfect. She got help immedietly and is fine because of them.

1 year ago

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Susan James

Life Alert saved my mother's life. When she had a sudden fall, pressing the button alerted their team immediately. They dispatched help and kept me informed. The speed and efficiency with which they responded were astonishing. I'm forever grateful for their service.

1 year ago

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Kaitlyn Cabler Los Angeles, CA

I'm happy my Grandparents have Life Alert's systems set up. Makes me feel much less uneasy. When I had a fall, their team did there thing and I was able to get help very quickly. Grateful that they were there looking over me.

1 year ago

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Lenna Treuter Phoenix, AZ

Life Alert is a game-changer in the personal emergency response industry. Their comprehensive services, ethical practices, and their genuine concern for the safety of their users are unparalleled. They are a truly great company.

1 year ago

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Alba Martillo Chicago, IL

I can't express how thankful I am for Life Alert. Their professionalism, compassionate staff, and their commitment to providing peace of mind for families have made them a top-tier company. They are a great company that truly cares.

1 year ago

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Tami Norsworthy Santa Clara, CA

Life Alert's preventive care and emergency response services have been a blessing for our family. Their dedication to senior well-being is evident in everything they do. We trust them wholeheartedly with the care of our loved ones.

1 year ago

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Stevie Hosfield GA

Life Alert's preventative care services are comprehensive and effective. Their emergency response team is compassionate and swift, providing vital assistance during critical moments. Life Alert is a true guardian for our elderly loved ones.

1 year ago

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Randell Borowiec Salt Lake City, UT

Life Alert's preventative care services are a proactive approach to ensuring our elderly family members stay safe and healthy. Their emergency response team is swift and caring, providing vital assistance when it matters most.

1 year ago

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Theresa Kepple Dallas, TX

Choosing Life Alert was one of the best decisions we made for our aging parents. Their preventative care services have helped maintain their independence, and the peace of mind that comes with their emergency response is priceless.

1 year ago

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Sharolyn Kirsopp

Life Alert has been a lifeline for our family. Their preventative care and emergency response services provide peace of mind for our elderly loved ones. The quick response during emergencies has been a game-changer, ensuring their safety and well-being.

1 year ago

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Deane Avino Glendale, CA

simply brilliant device, i wondered how i would ever leave my mother home... but now i can ... not that i want to neglect her but... theres also the outside world, i cannot be home all day. in comes life alert... simple , small reliable. it just does what u want when u want it.

1 year ago

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Kevin Virkler Avenel, NJ

Life Alert's customer service is a lifesaver in every sense. Their swift response and compassionate assistance during a medical emergency were exemplary. Their professional and caring team truly understands the urgency of the situations they handle.

1 year ago

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Jerry Mccleve

Life Alert has become a reliable lifeline for my peace of mind. As my parents grow older, their risk of falling increases. Life Alert's presence in their lives ensures that help is just a button press away, and that's incredibly reassuring.

1 year ago

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Richelle Maguire

Life Alert has become our family's guardian angel. With my aging parents at home, the fear of falls has always been there. Now, knowing that Life Alert is there to provide immediate assistance is a tremendous relief. They truly care about seniors' well-being.

1 year ago

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Lindy Resos Los Angeles, CA

Life Alert has given me incredible peace of mind regarding my senior parents' safety. As someone who worries about them falling, knowing they have instant access to help at the press of a button has been a great relief. I'm grateful for the comfort Life Alert brings to our family.

1 year ago

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mike usman Chicago, IL

Life Alert isn't just a button; it's a guardian. When my mother had a health crisis, a simple press of that button summoned help in moments. As her daughter, knowing Life Alert was there brought solace during a challenging time. It's a true lifeline that kept my aging parents safe and secured.

1 year ago

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Alphonse Pardall Greenwood Village, CO

Helped our household a lot not worry about the older folks in our family. So we can go out at night and not worry that they wouldnt have help if something god forbid could happen... real game changer, worth the money, they respond extremely fast.

1 year ago

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Michelle Crosby

My grandpa used this device religiously, unfortunately he passed last week, but it extended his life 10 years...!!!!! He had three strokes over the last 10y, and if the response wasnt so fast, i would of never had the ability to share the last 10y with him... instead it wouldn't of happened... forever grateful!!!

1 year ago

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Randy Lalano Seattle, WA

As a 25-year-old, I never imagined needing Life Alert so early in life. But after a car accident left me with mobility challenges, my days became a mix of determination and caution. A friend suggested Life Alert, and honestly, it's been a game-changer. It's not just for seniors. Whether I'm home alone recovering or pushing myself with physical therapy, I know I've got a backup if things get tough. It's given me the confidence to heal and rebuild without feeling helpless. For anyone young facing temporary or long-term challenges: Life Alert can be your unsung hero.

1 year ago

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Tanaka Ishaku Zoetermeer, ZH

Having Life Alert in our home has been a straightforward solution to a complex problem. The elderly members of our family need their independence, and we need to ensure their safety. It's efficient, responsive, and easy-to-use. No frills, just solid reliability. Highly recommended for practical minds seeking effective solutions.

1 year ago

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Stacy Awuor Salt Lake City, UT

This device was able to help my family save themselves. My grandma had a stroke and this device got them to the hospital faster. So they are now instead of unable to walk... the doctor said it wouldnt of happened that way. had we not gotten faster there.

1 year ago

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Naaman Castillo Dallas, TX

Life Alert has been my guardian angel. As a senior living alone, their emergency monitoring system provides a sense of security and independence. their 24/7 response team is always prompt and caring. Life Alert is truly a lifeline for seniors like me.

1 year ago

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austin delisi Dallas, TX

Life Alert has been amazing. Their gear was delivered and installed easily. I am very happy to give them some positive feedback. Happy to know my Dad is in good hands and being monitored. I was worried after he had his first major fall a few months ago but knowing Life Alert is there is a big help to my worries.

1 year ago Edited August 23, 2023

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Andy Lapia Sunnyvale, CA

Extremely good experience with LA, i just wanted a product that worked, who cares about anything else because its my life were talking about here. It worked. Saved so much time to get to the hospital after a minor stroke... who knows how much damage could of been done if i hadn't gotten there so fast...

1 year ago

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Shaun Perry Glasgow, KY

Safety became a priority for me and my parents, and Life Alert has exceeded my expectations. Their team is professional and reassuring. I feel more independent and secure knowing that Life Alert is there to assist my family in any situation. Its been a great relief to the amount of stress I was undertaking.

1 year ago

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Helen Wong Prague, 10

They always answer their phone. Its like so fast, it almost feels robotic lol. But i thank them for this as its whats needed when you have an old man as your husband who needs the help and that is in fact what i have. I love em to pieces, and im glad i have Life alert when i goto the grocery store or other places, i worry about my schnookums

1 year ago

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Sunday Ezekiel

Bold choice to use the "boomer version" of the equipment, was what my little brother said when he made fun of me for getting ma this device. 3 years later it worked in a life or death situation. Needless to say little brother hasn't said a word. Worth every penny.

1 year ago

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Raina Aderonke Los Angeles, CA

Blissfully good. Helped our elders (5 of them) in our abode to stay safe, all of them have the pendant... its simple really, they also helped us out because we have a large family with a small discount over the years for longevity. Understanding good people.

1 year ago

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Asher A. Paramount, CA

Life Alert has been a life saver for my stress and mental health. My grandmother was struggling with her mobility but having life alert has really helped me feel a bit more at ease knowing their are systems set up now that will help her if she falls.

1 year ago

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Shannon Lewis Avenel, NJ

Found them to be so helpful, from the intake process to the device showing up and installation. I'm glad i haven't had to use it yet with my grandmother. But, needless to say if she needs it, i know it works. Been so pleasant working with a good team, feels like theyre impromptu family.

1 year ago

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Aliyah Sani New York, NY

They have been around the longest for a reason i guess. The device worked even when we had it 5 years prior to using it. I was very happy it worked well, as it made the difference to potential health problems for my grandpa. Glad i invested in this device so that my loved one can have a higher quality of life post emergency.

1 year ago

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Stephanie Kenton Salt Lake City, UT

Ultimately a device is just meant to work in an emergency, well that is exactly what happened. We didnt have access to our cellphones and we had a break in, and we used it to signal help... life alert showed up promptly... helped us out of a very unsafe situation with a transient. Much Obliged

1 year ago