Name: Life Alert
Rating: 4.9

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Stevie Hosfield GA

Life Alert's preventative care services are comprehensive and effective. Their emergency response team is compassionate and swift, providing vital assistance during critical moments. Life Alert is a true guardian for our elderly loved ones.

2 years ago

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Randell Borowiec Salt Lake City, UT

Life Alert's preventative care services are a proactive approach to ensuring our elderly family members stay safe and healthy. Their emergency response team is swift and caring, providing vital assistance when it matters most.

2 years ago

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Theresa Kepple Dallas, TX

Choosing Life Alert was one of the best decisions we made for our aging parents. Their preventative care services have helped maintain their independence, and the peace of mind that comes with their emergency response is priceless.

2 years ago

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Sharolyn Kirsopp

Life Alert has been a lifeline for our family. Their preventative care and emergency response services provide peace of mind for our elderly loved ones. The quick response during emergencies has been a game-changer, ensuring their safety and well-being.

2 years ago

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Deane Avino Glendale, CA

simply brilliant device, i wondered how i would ever leave my mother home... but now i can ... not that i want to neglect her but... theres also the outside world, i cannot be home all day. in comes life alert... simple , small reliable. it just does what u want when u want it.

2 years ago

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Kevin Virkler Avenel, NJ

Life Alert's customer service is a lifesaver in every sense. Their swift response and compassionate assistance during a medical emergency were exemplary. Their professional and caring team truly understands the urgency of the situations they handle.

2 years ago

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Jerry Mccleve

Life Alert has become a reliable lifeline for my peace of mind. As my parents grow older, their risk of falling increases. Life Alert's presence in their lives ensures that help is just a button press away, and that's incredibly reassuring.

2 years ago

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Richelle Maguire

Life Alert has become our family's guardian angel. With my aging parents at home, the fear of falls has always been there. Now, knowing that Life Alert is there to provide immediate assistance is a tremendous relief. They truly care about seniors' well-being.

2 years ago

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Lindy Resos Los Angeles, CA

Life Alert has given me incredible peace of mind regarding my senior parents' safety. As someone who worries about them falling, knowing they have instant access to help at the press of a button has been a great relief. I'm grateful for the comfort Life Alert brings to our family.

2 years ago

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mike usman Chicago, IL

Life Alert isn't just a button; it's a guardian. When my mother had a health crisis, a simple press of that button summoned help in moments. As her daughter, knowing Life Alert was there brought solace during a challenging time. It's a true lifeline that kept my aging parents safe and secured.

2 years ago

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Alphonse Pardall Greenwood Village, CO

Helped our household a lot not worry about the older folks in our family. So we can go out at night and not worry that they wouldnt have help if something god forbid could happen... real game changer, worth the money, they respond extremely fast.

2 years ago

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Michelle Crosby

My grandpa used this device religiously, unfortunately he passed last week, but it extended his life 10 years...!!!!! He had three strokes over the last 10y, and if the response wasnt so fast, i would of never had the ability to share the last 10y with him... instead it wouldn't of happened... forever grateful!!!

2 years ago

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Randy Lalano Seattle, WA

As a 25-year-old, I never imagined needing Life Alert so early in life. But after a car accident left me with mobility challenges, my days became a mix of determination and caution. A friend suggested Life Alert, and honestly, it's been a game-changer. It's not just for seniors. Whether I'm home alone recovering or pushing myself with physical therapy, I know I've got a backup if things get tough. It's given me the confidence to heal and rebuild without feeling helpless. For anyone young facing temporary or long-term challenges: Life Alert can be your unsung hero.

2 years ago

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Tanaka Ishaku Zoetermeer, ZH

Having Life Alert in our home has been a straightforward solution to a complex problem. The elderly members of our family need their independence, and we need to ensure their safety. It's efficient, responsive, and easy-to-use. No frills, just solid reliability. Highly recommended for practical minds seeking effective solutions.

2 years ago

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Stacy Awuor Salt Lake City, UT

This device was able to help my family save themselves. My grandma had a stroke and this device got them to the hospital faster. So they are now instead of unable to walk... the doctor said it wouldnt of happened that way. had we not gotten faster there.

2 years ago

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Naaman Castillo Dallas, TX

Life Alert has been my guardian angel. As a senior living alone, their emergency monitoring system provides a sense of security and independence. their 24/7 response team is always prompt and caring. Life Alert is truly a lifeline for seniors like me.

2 years ago

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austin delisi Dallas, TX

Life Alert has been amazing. Their gear was delivered and installed easily. I am very happy to give them some positive feedback. Happy to know my Dad is in good hands and being monitored. I was worried after he had his first major fall a few months ago but knowing Life Alert is there is a big help to my worries.

2 years ago Edited August 23, 2023

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Andy Lapia Sunnyvale, CA

Extremely good experience with LA, i just wanted a product that worked, who cares about anything else because its my life were talking about here. It worked. Saved so much time to get to the hospital after a minor stroke... who knows how much damage could of been done if i hadn't gotten there so fast...

3 years ago

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Shaun Perry Glasgow, KY

Safety became a priority for me and my parents, and Life Alert has exceeded my expectations. Their team is professional and reassuring. I feel more independent and secure knowing that Life Alert is there to assist my family in any situation. Its been a great relief to the amount of stress I was undertaking.

3 years ago

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Helen Wong Prague, 10

They always answer their phone. Its like so fast, it almost feels robotic lol. But i thank them for this as its whats needed when you have an old man as your husband who needs the help and that is in fact what i have. I love em to pieces, and im glad i have Life alert when i goto the grocery store or other places, i worry about my schnookums

3 years ago

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Sunday Ezekiel

Bold choice to use the "boomer version" of the equipment, was what my little brother said when he made fun of me for getting ma this device. 3 years later it worked in a life or death situation. Needless to say little brother hasn't said a word. Worth every penny.

3 years ago

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Raina Aderonke Los Angeles, CA

Blissfully good. Helped our elders (5 of them) in our abode to stay safe, all of them have the pendant... its simple really, they also helped us out because we have a large family with a small discount over the years for longevity. Understanding good people.

3 years ago

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Asher A. Paramount, CA

Life Alert has been a life saver for my stress and mental health. My grandmother was struggling with her mobility but having life alert has really helped me feel a bit more at ease knowing their are systems set up now that will help her if she falls.

3 years ago

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Shannon Lewis Avenel, NJ

Found them to be so helpful, from the intake process to the device showing up and installation. I'm glad i haven't had to use it yet with my grandmother. But, needless to say if she needs it, i know it works. Been so pleasant working with a good team, feels like theyre impromptu family.

3 years ago

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Aliyah Sani New York, NY

They have been around the longest for a reason i guess. The device worked even when we had it 5 years prior to using it. I was very happy it worked well, as it made the difference to potential health problems for my grandpa. Glad i invested in this device so that my loved one can have a higher quality of life post emergency.

3 years ago

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Stephanie Kenton Salt Lake City, UT

Ultimately a device is just meant to work in an emergency, well that is exactly what happened. We didnt have access to our cellphones and we had a break in, and we used it to signal help... life alert showed up promptly... helped us out of a very unsafe situation with a transient. Much Obliged

3 years ago

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Priscilla Gideon Denver, CO

Life Alert has been a true lifesaver for both of my grandparents. With their advanced safety features and quick response times, my grandparents have felt secure and protected in their own home. Life Alert is an invaluable service that brings peace of mind to our entire family. #team life alert

3 years ago

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Philip Edward Datuin Atlanta, GA

Probably my favorite medical help company so far, because i actually used it. I have about 20 different monitoring systems, fancy that the most old design is actually the sturdiest. -1 star because i don't want to jinx myself. I'll always leave room for improvement but, i had an ambulance to me within 4 minutes... literally like they lived next door.

3 years ago

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Mary Long Los Angeles, CA

Built to last ive had mine for 4 years. I wish they did more ads at senior meetings or rotaries, as i think a lot of my friends could use the help too that go to my local rotary. I feel so much safer with this thing, especially in covid times its good to have the insurance policy of an on call helper.

3 years ago

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Sami Nelson VA

I didn't think i needed it but ma kinfolk did...so they been payin for it. Over da years it's not been used but... yesterday it was. Worked. Listen i am from the time where stuff was better made none of this chinese made rubbish super cheap stuff that breaks in ya hand. This davice is built for war.

3 years ago

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Raina Thompson

Life alert, more like life preservation. I'm preserved, and everyone in my family is much happier with me here than not here. Calling them was a breeze, and i did fall but it wasn't that serious.. i'd of had no way to get the 911 operator without it.

3 years ago

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Yesenia Musantos Ashburn, VA

I'm an 80-year-old woman, and this life-saving device has given me peace of mind like never before. It's simple to use, reliable, and has been a true companion in times of need. Thanks to this device, I feel safer and more confident in living independently. Highly recommended for seniors!

3 years ago

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Danny Yayaji Chicago, IL

with a pacemaker and a few falls already undr my belt, i rele do not want to have any non assistd version of living from home. This is where they help me. I watch tv , i relax im a simple man at this stage. They help me sleep well, even if disastr comes... i tap the button, they show.

3 years ago

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Keith Zanderson Los Angeles, CA

The thing works. The people at the call center walked me through the setup years ago, but the only other time i used em was when i actually needed em and sprained my hip hard. I honestly couldnt get up. This helped me, i could not of crawled far... and didnt have my cellphone. glad i got this.

3 years ago

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Veronica Tonmmy Gilbert, AZ

This company did its job, there really isnt much more to it... the device worked for us twice during the last 2 years ... we continue to keep it on and my grandpa doesn't have issues. It's helped us be able to know he has help in case we are sleeping, 24/7. There is a reason this company is in business so long, because the technology works.

3 years ago

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Guadalupe Quiroz Palmdale, CA

I bought this for my grandmother. I was able to call and receive assistance in a timely manner. Everybody was very friendly and was able to answer all my questions. They really made me feel at ease about how their services work.

3 years ago

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Emily Zeledon Palmdale, CA

Life Alert is a lifesaving service for seniors who live alone. I got it for my father who has some health issues. I love that the pendant is waterproof because I know that my father won’t ruin it when he goes out canoeing. Life Alert puts me at ease knowing that my father has a way to call for help if he is in any trouble.

3 years ago

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Viviana Morales Northridge, CA

Best choice I made when getting Life Alert. Their staff was very friendly and understanding, They helped my grandmother in a very timely and calm manner. They truly have patients and are very helpful when it came down to my many questions about their services. Thank you to their team for being very understanding!

3 years ago

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stephanie diaz Lancaster, CA

I know seeing the commercials make you laugh when they say help I have fallen and can’t get up, but they saved my grandmother’s life. She was home alone and had fallen and couldn’t get up, thank goodness I got her life alert and they were able to assist her when no one else couldn’t. Thank you life alert!

3 years ago

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Marquis Anthony Sherman Oaks, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

3 years ago

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Dhalila Alcantar Victorville, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

3 years ago

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David Reynolds Van Nuys, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

3 years ago Edited May 11, 2023

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Claudia Khalil Minneapolis, MN

Both Life Alert Representatives were wonderful to work with and answered every question thoroughly. Representative Elizabeth signed my mom up and Representative Marie walked us through the easy setup. My siblings and I will rest easy knowing our mom is in good hands. Thank you!

3 years ago

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Ruthy Dayzie Los Angeles, CA

Through the use of Life Alert, your mother can have peace of mind knowing that she is not alone and that help is always just a button press away. In the event of an emergency, she will be able to quickly and easily summon the help she needs, even if she is unable to reach a phone.

3 years ago

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Patricia Kaplan Gloucester, VA

I give them 3 stars, for the entertainment value. They keep calling me -- or rather, they keep calling me, using the name of a dead horse of mine! This horse and I were famous competitors, don't get me wrong; but she died of old age almost 4 years ago! Life Alert has bought the name of my famous horse from scammers in India, and call me -- by the horse's name -- about once a week. They get mad at me and hang up. Then I call then back a bunch of times, just to mess with them. They have my (dead horse) phone number programmed in, so they recognize me (by her name) when I call them! Then they get enraged and hang up and block me from calling back. Yet they call me again in another week or so, using a different (scam) number, still asking to talk to the (dead horse). I simply waste their time. I'm on the Do Not Call list, but that doesn't deter ANYBODY, least of all the scammers -- which obviously these people are! Last week, when I started asking questions, such as how they got my name and number, the telemarketer yelled, "Go to hell, you racist pig!" and hung up, and blocked me -- yet again. Give them another week; they'll start calling me again, I'm sure! I've even given them an alternate number for me: Tommy Tutone's "Jenny's Number." "Pamela" from Life Alert called me (dead horse) on my real number and said that my "other number" -- Jenny's Number -- had an error message saying its voicemail wasn't set up yet! I get 30 scam calls a day on my horse barn phone; Life Alert is one of the most fun to mess with!

4 years ago Edited August 5, 2022

Reply from Life Alert

Dear Patricia, Life Alert does not buy names, and does not cold call. We advertise nationally via TV, magazines and internet. So people call us when they need us. Unfortunately there are many shady companies there that either have names that sound similar to Life Alert, or they even pretend to be Life Alert. It is not easy to catch them, as you noted yourself that they keep changing the phone numbers. Yes, they are scam calls, and this is why people should never buy from an unsolicited call. If they are interested in the product or service, they always should call the company themselves.

Dec. 22nd, 2022

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Janet Los Angeles, CA

Once my grandmother was diagnosed with cancer, we didn't know what to expect so we immediately called Life Alert. They helped us pick and choose which services she may need and answered all our questions. The rep was very kind, patient and informative. We are very happy we chose Life Alert.

9 years ago

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Laverne Jordan Lake Charles, Louisiana

Very friendly and very knowledgeable able the product. Great job!

2 months ago

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Tyler Coleman Aurora, Colorado

I liked both Ned and Tyler as both were very nice and helpful!

2 months ago

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Ginger Fultz Atlanta, Georgia

Stephanie is amazing! Excited to start our journey with life alert!

2 months ago

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Nicole Shamblin Phoenix, Arizona

Great customer service! We really enjoyed every interaction.

2 months ago