Name: Life Alert
Rating: 4.9

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

3 months ago

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Julie Benvenuto

3 months ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

3 months ago

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Hanan Merriweather

OMG, let me spill the tea about Life Alert! Like, seriously, their customer service is off the charts! 🙌🏼 I can't even begin to describe how amazing my experience was with them. I had just moved into my new apartment and wanted to make sure I had some sort of emergency backup plan, you know? I stumbled upon Life Alert, and from the moment I reached out to them, they were on it like a pro!

1 year ago

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Carolyn

Spoke with Elizabeth who was patient and professional in helping us set up my husbands Life Alert system.

4 months ago

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Joe Bull

Nicolette answered all my questions. Was very personable and helpful in all my inquiries. She was great.

4 months ago

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Kelsey Platt

She was very kind funny and made sure we knew every step. She was very patient and nice to work with.

4 months ago

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Maxine Ghrist

We had great experience customer service was excellent. Richard is a great representative .very helpful

4 months ago

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dwain sifrit

Marie was incredibly nice and helpful. Walked me completely through the set-up. Very good experience.

4 months ago

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Brenda Grubbs

Ingrid was awesome. Thank you so much for life alert. Feeling safer knowing my dad has easy access to emergency care.

5 months ago

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Sumiko Weisz

I was very satisfied with the information that Donna provided about Life Alert. It was very detailed.

5 months ago

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Patricia J Hardy

Everyone that I have dealt with has been really great. Service for my mom has always been very good.

5 months ago

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Anita Lowery

The customer service representative was very patient and helpful throughout the installation process.

5 months ago

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Gail Cole

Maliq was very patient and kind. I had several phone calls at the same time and he was very patient.

5 months ago

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R. G.

I did not like the quality of the microphone from the pendant or help button , and I did not like that they wanted to charge me $46 for a replacement wristband because I accidentally cut the elastic on The Wristband too short.

6 months ago

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Lori Mason

Not sure yet as we are just setting it up. But it seems to be what my mom needs. Gregory was extremely helpful and nice on the phone.

6 months ago

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Yashyawa Teague

Matt was extremely knowledgeable, gives tons of praise and very guiding. I almost wanted to hire him as a teacher. Excellent Job Matt! 😊

7 months ago

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Debbie Cantrell

Very happy with the customer service and professionalism of everyone we talked to. Would highly recommend your services.

7 months ago

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Brenda Brown

Elizabeth was very helpful when setting up and testing the equipment and was very reassuring about how it will help keep my mother safe.

8 months ago

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Shirley Walsh

Alvina was professional and friendly. I enjoyed chatting with her while waiting for the responders to answer. I was seeing up my mother's system.

8 months ago

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Gail Hollingsworth

This was the most helpful company to work with! From ordering a brochure to setting up the equipment you were 100% helpful!

8 months ago

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Charles Smith

Was easy to set up. All the people from life alert were very friendly and knowledgeable while set up was being processed.

8 months ago

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Kat Karanink

Candace was polite, patient and very thorough and friendly in helping us to get started up. The process was nice and simple.

8 months ago

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Rebecca Karidis

Lenny was awesome- Patient and explained everything in great detail! We are happy to be new Members to Life Alert! Thanks Lenny!

8 months ago

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Lois Helen Harber

The explanation of services and products were clear and informative. Kathleen was friendly, knowledgeable, and I felt that she was very sincere.

8 months ago

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Nikki Land

The attentiveness and thorough walk through is impeccable. Everybody is very patient and kind. I'm glad we went with Life Alert.

8 months ago

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Carolyn Preston

I liked the service given with the directions given with excellent directions and explanations of the use and all it does

8 months ago

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Virginia

Lennie was a patient teacher . Now I am ready to use the equipment if need be. Meanwhile I am trying to be careful but I do hope eventually to walk outside

9 months ago

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Sonya S Liberty Hill, TX

I will never use LifeAlert after the scare tactics they tried to instill. I was considering them and called to discuss options and pricing. I spoke with George M and the told the equipment price was $268.00 and the monthly fee was $90.00. I explained that I was going to call a few other companies and he could call me back the next day. I did find a company that was no equipment fee, no activation, and free shipping along with a fall detection for over half the price of LifeAlert. When George M called me back and I explained we decided to go with another company he proceeded to tell me "Well, when your father falls and the other company doesn't respond and he lays on the floor for hours you know how to reach me" and hung up. I do not appreciate the scare tactic and in my opinion he could have maybe tried to offer a discount if he wanted my business.

9 months ago

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Mary Esperance, NY

I feel the operators answering the phone could talk a bit slower, as I was having a hard time understanding them. I'm setting this up for my mother and worry she won't be able to understand

10 months ago

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Mary Meuwissen Minneapolis, MN

Excellent service! A joy to work with Bill and manager. They were informative, polite and Great Americans! Exceptional Experience. Thank you Mary Meuwissen

11 months ago

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Zay Aero Valley Stream, NY

Linda and Marie have been the best people to help me navigate on how to take care of my father after falling. They’re extremely helpful and patient.

11 months ago

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Jim Dermody Cocoa, FL

Audio from Life Alert device speakers is difficult for Dolores to understand. She can understand audio from her cell phone. I hope Life Alert can provide cell phone quality audio in the future.

11 months ago

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Steve Moses

Life Alert representative answered all my questions about the product. It sounds like it will be easy to setup and should help be another watchful eye when loved ones are alone.

2 weeks ago

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Dena Peregrin Doylestown, PA

Malique our salesman, was knowledgeable and professional in a polite and friendly manner. He explained everything clearly, and answered all questions patiently with expertise. The process was efficient and stress free.

11 months ago

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Patricia Sine Stephens City, VA

I ordered this system for my mother in-law who is 85 and uses a walker. We received the system today and within 30 minutes she was all connected. The customer service was excellent

1 year ago

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Patricia Johnson Winchester, KY

Marie was very knowledgeable about the product. She put me at ease immediately and was like a friend. She made sure that I knew everything I needed to know. Marie is an excellent spokesperson for you company.

1 year ago

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Nancy Kammer Gary, IN

The people I have spoken throughout this transition of protection for my mother have all been very helpful and considerate, along with reassuring me that I have made the right decision. God Bless all of you

1 year ago

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Teresa Byrant

Grateful to Life Alert, without them I may not be alive, or at least seriously injured. I had a fall, the system activated and there were emergency response by my side so quickly.

1 year ago

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Kora Oganyan Denver, CO

They gave my family peace of mind. When my grandmother had a fall, a simple press of a button summoned help immediately. The rapid response and their compassionate team made a difference.

1 year ago

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Nancy Farinacci

My dad, who lives alone, had a medical emergency. A simple press of the button connected him to their response team. They contacted emergency services and ensured he received timely care. It's a true lifesaver.

1 year ago

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Mina Gorin Phoenix, AZ

Life Alert has been there for us when we needed it most. Their rapid response, genuine concern, and effective medical alert systems make them a great company that goes above and beyond to protect lives.

1 year ago

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Cynthia Stoetzel

Life Alert is more than just a company; they're a lifeline. Their 24/7 monitoring, easy-to-use devices, and caring staff make them a great choice for seniors and their families. They truly make a difference.

1 year ago

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Pamela Levecke Los Angeles, CA

Choosing Life Alert was a brilliant decision for my family. Their reliability, transparent pricing, and their ability to respond quickly in crisis situations have made them a great company we trust.

1 year ago

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Genna Rudisell Buffalo, NY

Life Alert is more than just a company; they're a lifeline. Their efficient response, user-friendly equipment, and their genuine desire to help have made them a great company that seniors and their families can depend on.

1 year ago

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Stacie Auge Los Angeles, CA

Choosing Life Alert was a brilliant decision for my family. Their reliability, transparent pricing, and commitment to the safety of our loved ones have made them a great company that we trust.

1 year ago

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Marilyn Callon Los Angeles, CA

Life Alert is a lifesaver. Their rapid response during emergencies, user-friendly devices, and commitment to providing peace of mind to families are unparalleled. It's not just a company; it's a great guardian of safety.

1 year ago

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Trista Rash

Life Alert is more than just a company; they're a lifeline. Their 24/7 monitoring, easy-to-use devices, and caring staff make them a great choice for seniors and their families. They truly make a difference.

1 year ago

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Trina Orts Chicago, IL

I can't express how grateful I am for Life Alert. Their service has been a game-changer for my elderly parents. Their professionalism, immediate assistance, and dedication to safety are truly commendable.

1 year ago

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Taren Smink

Life Alert is a true lifesaver. Their quick response during emergencies, reliable equipment, and exceptional customer service make them a great company that provides peace of mind to countless families.

1 year ago