Name: Life Alert
Rating: 4.9

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Emily Zeledon Palmdale, CA

Life Alert is a lifesaving service for seniors who live alone. I got it for my father who has some health issues. I love that the pendant is waterproof because I know that my father won’t ruin it when he goes out canoeing. Life Alert puts me at ease knowing that my father has a way to call for help if he is in any trouble.

10 months ago

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Viviana Morales Northridge, CA

Best choice I made when getting Life Alert. Their staff was very friendly and understanding, They helped my grandmother in a very timely and calm manner. They truly have patients and are very helpful when it came down to my many questions about their services. Thank you to their team for being very understanding!

10 months ago

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stephanie diaz Lancaster, CA

I know seeing the commercials make you laugh when they say help I have fallen and can’t get up, but they saved my grandmother’s life. She was home alone and had fallen and couldn’t get up, thank goodness I got her life alert and they were able to assist her when no one else couldn’t. Thank you life alert!

10 months ago

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Marquis Anthony Sherman Oaks, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

11 months ago

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Dhalila Alcantar Victorville, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

11 months ago

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David Reynolds Van Nuys, CA

Life Alert Representatives were courteous, professional and very helpful, with clear and easy to understand information and instructions. The installation process was quick and Representatives were reassuring that any emergency would be handled efficiently. I feel comfortable that my mother is in good hands with Life Alert.

11 months ago Edited May 11, 2023

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D Rowe

It offers a way for dad to communicate if something goes wrong.

1 month ago

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Clara DiTommaso

Very informative and looking forward to use the helpful features

1 month ago

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Jacob Suggs

It was quick and easy to set ups Jennifer was super helpful! Thanks Life Alert

1 month ago

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Melanie Mosing Prairieville, LA

Amazing help! Very easy setup and Ingrid was helpful and professional.

1 month ago

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kim spencer Woburn, MA

Everyone one was amazing and made it so easy for us to set it up!

1 month ago

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Kelly Como MA

Very helpful and very informative. Was very patient on the telephone for setup

1 month ago

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Sally Schaller Dodgeville, WI

Jennifer was super helpful and friendly during the installation process!

1 month ago

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Brian Master Euless, TX

Matthew was outstanding and very thorough. High recommend Life Alert.

1 month ago

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Dorinthea Claxton Los Angeles, CA

Honestly life alert has been a godsend. My grandma has partial dementia and its escalating… with that said she has a caretaker but not 24/7. The devices by life alert protect her from almost everything and its a huge piece of mind thing for me while i sleep… without having to charge the battery its also easier. I worry about her forgetting…

1 year ago

Reply from Life Alert

Thank you, Dorinthea, for your kind words. Life Alert is the only company that offers pendants and buttons that never need charging, as we are very well aware about the memory needs of many of our customers. We are happy to provide your family with peace of mind and your grandma with the full 24/7 protection.

Apr. 15th, 2023

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Stephanie Quintero Queens, NY

One of the key advantages of Life Alert is their state-of-the-art monitoring technology, which allows them to respond quickly in the event of an emergency. Whether you're dealing with a medical issue, a fall, or any other type of emergency, Life Alert's team of trained professionals will be there to help. We have relied on Life Alert for over 6 years with my mother in law and thank we have never had to use the actual service they provide an amazing peace of mind.

1 year ago

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Otilia Dos Santos Hightstown, NJ

The Life Alert system is incredibly reliable, and their monitoring center operates 24/7, which gives me peace of mind knowing that if anything happens to my mother, help will always be there for her. On several occasions, my mother has accidentally activated her device, and the response from the Life Alert team was immediate and professional. The monitoring center is staffed by trained professionals who assess the situation and dispatch the appropriate emergency services as quickly as possible.

1 year ago

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Sarah Westly Dallas, TX

I am very surprised to see negative comments about this company. I am 84 years old and I have had nothing but the most fabulous experience with Life Alert. I had two bad falls and if I didn't have my button, I would have been in big trouble. They are always so nice to me and pleasant. I feel peace because I know I have my helper no matter what. I wouldn't give Life Alert up for anything. God bless.

4 years ago

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Jim Seattle, WA

We're two years into the three year contract. My parents (both in their 80's) live in their home in southern California, while I'm way up in Seattle. They've activated the system twice after falls, and all worked exactly as described. LifeAlert's dispatcher contacted emergency services, and paramedics were onsite in minutes. I received a notification call in both cases, keeping me informed. This service allows my parents to stay in their home, where they prefer to be. Worth every penny for peace of mind. Their website and ability to interact online (for billing changes, etc.) is a bit underwhelming.

4 years ago

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Eric San Diego, CA

We use Life Alert for my older mother who has some medical issues. Thank goodness she has not yet fallen and had to use it but she is seizure prone so she always wears it just in case. It certainly lifts a weight off of my shoulders to know that she can push that button if something happens and help will be on the way immediately. Thank you Life Alert for peace of mind. Life Alerts customer service was great when setting up my mothers system.

5 years ago

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Barbara Spangler

My mother has had Life Alert for 5 years. She is now 88 years old and has problems with balance. Because she has had both knees and both hips replaced, when she falls she is unable to get back up without assistance. I live an hour away. Life Alert has responded beautifully each time she has "fallen and can't get up". She highly recommends Life Alert to all of her friends and says it is a life saver. Life Alert means she can maintain her independence. It gives me (and my two siblings that live across the country) such peace of mind.

6 years ago

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Jeanne Gravitt

I love both of my Life Alert "buttons". I love the fact that they tell you to test your equipment once a month too. It is a little expensive, $69.95 a month, but so far not matter here I go, it has been there if I need it. I have found that it takes a few minutes to get a live person, and hope that if I can't talk, they will still send someone sent to find out what's wrong. I also like the fact that if I am on the road, they are suppose to be able to get help, that's why I chose them over the Guardian. Life Alert was the only one I found that had the "travelling pager" It's heavier like the old pagers as far as weight goes, but you can talk to it and get a response, and while it's expense, it's been worth it for my peace of mind.

7 years ago

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Jennifer

Matt was extremely informative, knowledgeable, and made the set up a breeze!! Very pleased!

2 months ago

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Bonnie Dandrea Erie, PA

Customer service reps have all been very helpful. The system was very easy to set up.

2 months ago

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Sebrina Lamont Moultrie, GA

I like that this could help my mother in case of emergency. I don't like the costs but life is not free.

2 months ago

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Linda A Bristol, RI

The representatives I worked with, Danielle and Ingrid, were courteous and professional!!

2 months ago

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Jack Knight TX

Was a really easy process the people that were helping us was great thank you all

2 months ago

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Sharron Faulkner New Braunfels, TX

The instruction was very helpful and gave me clear instructions of how Life Alert works.

2 months ago

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Scott Segerstrom Watsonville, CA

Definitely know the skinny on your process. We’re very informative and answered all questions.

2 months ago

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Hanan Merriweather

OMG, let me spill the tea about Life Alert! Like, seriously, their customer service is off the charts! 🙌🏼 I can't even begin to describe how amazing my experience was with them. I had just moved into my new apartment and wanted to make sure I had some sort of emergency backup plan, you know? I stumbled upon Life Alert, and from the moment I reached out to them, they were on it like a pro!

10 months ago

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Mary Riley

The representative, Lenny, made it very simple to understand. All testing persons were helpful, as well.

3 months ago

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DeniseP Oakland, NJ

It has been a very easy process! Arlene has been great explaining everything upfront and answered all my questions.

3 months ago

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Michael Owens Charlotte, NC

The courtesy and patience and thoroughness of the agent in describing the operation and benefits of the devices.

3 months ago

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Janis Chatman Easthampton, MA

Friendly, thorough, professional service. They treat you like family and listen thoroughly to your concerns.

3 months ago

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Donna VanWieren Wesley Chapel, FL

Very patient and helpful. We are both very hard of hearing and she did all she could to accommodate that.

3 months ago

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Eric Ramirez Lehigh Acres, FL

Quick setup. Verbal instructions from Elizabeth for setting up all four pieces were clear and concise

3 months ago

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Best company.com Denver, CO

Marti was very courteous and well informed and easy to work with. Everyone who called me was the same also.

3 months ago

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Danielle Finnicum Greybull, WY

Ryan and the rest of the staff was very knowledgeable and friendly, answered all of my questions and helped me decide exactly what we needed.

4 months ago

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Lisa reese Bridgeport, CT

Very patience,very nice lady if I can give her 10 stars I would. Thank you Ms.Ingrid for being nice and kind to my mother.

4 months ago

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Barbara Smart Seattle, WA

Elizabeth was very clear with her instruction in setting up systems and didn’t hurry me along to test the parts in different locations

4 months ago

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Jack Mckee Phoenix, AZ

They came to the rescue when my mother had a fall. Their prompt response saved her life, and their services provide us with invaluable peace of mind.

5 months ago

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Lei Boyter Phoenix, AZ

Life Alert is a lifesaver. They responded swiftly when I needed help, providing immediate assistance and peace of mind. It's a service I can't imagine living without.

6 months ago

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Dahlia Brueckner

My parents are the most important people in my life. Life Alert gives them the support they need, and it's comforting to know help is just a button press away.

6 months ago

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Edward Bisking Salt Lake City, UT

Life Alert has been a lifeline for me. I've used it in emergencies, and the response is lightning- fast. They truly care about their customers' well-being.

6 months ago

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Jason Corbitt

Life Alert isn't just for seniors; it's for anyone who values peace of mind. As a working mom, knowing my elderly parents have this protection puts my heart at ease.

6 months ago

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Sean Emory Los Angeles, CA

Life Alert gave me back my independence. Knowing I have immediate help at the press of a button has been a game-changer. I feel safe and secure every day.

6 months ago

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Lucia Gusmar Avenel, NJ

Life Alert is the best investment for my family's safety. Their cutting-edge technology, 24/7 monitoring, and swift response have proven their commitment to saving lives.

7 months ago

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Irene Stelter

I can't thank Life Alert enough! Their friendly and caring team ensures that help is just a button press away. They genuinely care about the well-being of their customers.

7 months ago

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Gabby Kaylene Buffalo, NY

Life Alert has given me and my family peace of mind. As a senior, knowing help is just a button press away is invaluable. I feel safer in my own home.

7 months ago

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Mariana Motz Phoenix, AZ

Life Alert is not just for seniors. I had a medical emergency, and their quick response saved my life. It's a must-have for anyone concerned about their well-being.

7 months ago