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Life Alert

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6.5

Overall Score

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Jerry Mccleve

Life Alert has become a reliable lifeline for my peace of mind. As my parents grow older, their risk of falling increases. Life Alert's presence in their lives ensures that help is just a button press away, and that's incredibly reassuring.

7 months ago

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Richelle Maguire

Life Alert has become our family's guardian angel. With my aging parents at home, the fear of falls has always been there. Now, knowing that Life Alert is there to provide immediate assistance is a tremendous relief. They truly care about seniors' well-being.

7 months ago

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Lindy Resos Los Angeles, CA

Life Alert has given me incredible peace of mind regarding my senior parents' safety. As someone who worries about them falling, knowing they have instant access to help at the press of a button has been a great relief. I'm grateful for the comfort Life Alert brings to our family.

7 months ago

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mike usman Chicago, IL

Life Alert isn't just a button; it's a guardian. When my mother had a health crisis, a simple press of that button summoned help in moments. As her daughter, knowing Life Alert was there brought solace during a challenging time. It's a true lifeline that kept my aging parents safe and secured.

7 months ago

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Alphonse Pardall Greenwood Village, CO

Helped our household a lot not worry about the older folks in our family. So we can go out at night and not worry that they wouldnt have help if something god forbid could happen... real game changer, worth the money, they respond extremely fast.

7 months ago

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Michelle Crosby

My grandpa used this device religiously, unfortunately he passed last week, but it extended his life 10 years...!!!!! He had three strokes over the last 10y, and if the response wasnt so fast, i would of never had the ability to share the last 10y with him... instead it wouldn't of happened... forever grateful!!!

7 months ago

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Randy Lalano Seattle, WA

As a 25-year-old, I never imagined needing Life Alert so early in life. But after a car accident left me with mobility challenges, my days became a mix of determination and caution. A friend suggested Life Alert, and honestly, it's been a game-changer. It's not just for seniors. Whether I'm home alone recovering or pushing myself with physical therapy, I know I've got a backup if things get tough. It's given me the confidence to heal and rebuild without feeling helpless. For anyone young facing temporary or long-term challenges: Life Alert can be your unsung hero.

8 months ago

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Tanaka Ishaku Zoetermeer, ZH

Having Life Alert in our home has been a straightforward solution to a complex problem. The elderly members of our family need their independence, and we need to ensure their safety. It's efficient, responsive, and easy-to-use. No frills, just solid reliability. Highly recommended for practical minds seeking effective solutions.

8 months ago

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Stacy Awuor Salt Lake City, UT

This device was able to help my family save themselves. My grandma had a stroke and this device got them to the hospital faster. So they are now instead of unable to walk... the doctor said it wouldnt of happened that way. had we not gotten faster there.

8 months ago

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Naaman Castillo Dallas, TX

Life Alert has been my guardian angel. As a senior living alone, their emergency monitoring system provides a sense of security and independence. their 24/7 response team is always prompt and caring. Life Alert is truly a lifeline for seniors like me.

8 months ago

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austin delisi Dallas, TX

Life Alert has been amazing. Their gear was delivered and installed easily. I am very happy to give them some positive feedback. Happy to know my Dad is in good hands and being monitored. I was worried after he had his first major fall a few months ago but knowing Life Alert is there is a big help to my worries.

8 months ago Edited August 23, 2023

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Andy Lapia Sunnyvale, CA

Extremely good experience with LA, i just wanted a product that worked, who cares about anything else because its my life were talking about here. It worked. Saved so much time to get to the hospital after a minor stroke... who knows how much damage could of been done if i hadn't gotten there so fast...

8 months ago

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Shaun Perry Glasgow, KY

Safety became a priority for me and my parents, and Life Alert has exceeded my expectations. Their team is professional and reassuring. I feel more independent and secure knowing that Life Alert is there to assist my family in any situation. Its been a great relief to the amount of stress I was undertaking.

8 months ago

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Helen Wong Prague, 10

They always answer their phone. Its like so fast, it almost feels robotic lol. But i thank them for this as its whats needed when you have an old man as your husband who needs the help and that is in fact what i have. I love em to pieces, and im glad i have Life alert when i goto the grocery store or other places, i worry about my schnookums

8 months ago

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Sunday Ezekiel

Bold choice to use the "boomer version" of the equipment, was what my little brother said when he made fun of me for getting ma this device. 3 years later it worked in a life or death situation. Needless to say little brother hasn't said a word. Worth every penny.

8 months ago

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Raina Aderonke Los Angeles, CA

Blissfully good. Helped our elders (5 of them) in our abode to stay safe, all of them have the pendant... its simple really, they also helped us out because we have a large family with a small discount over the years for longevity. Understanding good people.

8 months ago

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Asher A. Paramount, CA

Life Alert has been a life saver for my stress and mental health. My grandmother was struggling with her mobility but having life alert has really helped me feel a bit more at ease knowing their are systems set up now that will help her if she falls.

8 months ago

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damnit_terry_why

Explained everything thoroughly and walked me through the process.

2 weeks ago

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Cheryl Crawford

Excellent sales, excellent service! Great experience! Thank you

2 weeks ago

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Iran Spradley

Great service with getting the system set-up and operational

2 weeks ago

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Jorge Medina

We liked that my father in law felt secure with the life alert.

3 weeks ago

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Bill Houghton

Everyone was kind and professional . Appreciate their promptness

3 weeks ago

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Tobias Bi Dallas, TX

Really really happy i found this company years ago... i did not hear about it from better call saul, i heard about it actually from watching some senior gadget review content. Got it for Grandmama, it's less time spent worrying about her, and knowing she has the ability to just hit that button and they are on the phone almost instantly, its like there is an RN but not the same cost of having a nurse in the home.

9 months ago

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Theodore Manderson Zoetermeer, ZH

Grateful & Reassured: Life Alert has been a true lifesaver for our family. When my elderly mother had a fall at home, the swift response from Life Alert's emergency team was impressive. Their caring and attentive operators calmed her down and dispatched help immediately. Knowing she can summon assistance with a press of a button gives us peace of mind. Life Alert has become an indispensable part of our lives, providing reassurance that our loved ones are protected, no matter the circumstances.

9 months ago

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Sander Mohammed Miami, FL

Life Alert truly saved my life during a terrifying house fire. I was caught unaware, trapped on the upper floor with flames rapidly engulfing the lower level. In a state of panic, I pressed the Life Alert button, and within moments, help was on the way. The calm voice on the other end assured me that emergency services were alerted, and I would be rescued soon. Their swift response and coordination with the fire department ensured my safe evacuation. Without Life Alert, I shudder to think of the outcome. I am forever grateful for their life-saving technology and dedicated team.

9 months ago

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Rina Kumari Denver, CO

Life Alert literally saved my life. During a medical emergency, I was able to press the button on my Life Alert device and receive immediate assistance. Their quick response and professional emergency services ensured that I received the necessary help in a timely manner. Without Life Alert, the situation could have been much worse. Their reliable and life-saving services have given me and my family peace of mind, knowing that help is just a button press away.

9 months ago

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olimpia jose jose Salt Lake City, UT

My avo and i have been living together but i have to go to work, so i use life alert to babysit her on the night shift for her safety. I've been doing the same thing for 5 years now, she has had to use it once, when she fell in the kitechen and slipped. it worked perfectly, worth every penny. If you think to yourself "im not sure if its worth the price"... guess what, a life is priceless. I can work without thinking "is my avo safe?", she is.

9 months ago

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Yesenia Tatiana

In the stillness of the night, I used to lie awake, plagued by worries and the fear of the unknown. But then Life Alert entered my life, like a guardian angel granting me peace of mind. With its presence by my side, I drifted off to sleep knowing that help was just a button press away. No longer did I fear the unexpected. Whether it was a medical emergency or a sudden fall, Life Alert was there, ready to summon assistance at a moment's notice. With every peaceful slumber, I realized the true power of this remarkable tool, ensuring I slept better and dreamed sweeter. I'm giving 4 stars because i like to leave it open for improvement... so far so good and im 1 year in :)

9 months ago

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Craig Zali Chicago, IL

Happy 4th and blessings to life alert! My prayers were answered on 5/30/23 when i had to call them using the button... one open heart surgery later, i find myself using a walker... but guess what? I'm alive to see the birth of my grandson. I owe it to this small little device that i am here, the doctor literally told me "If you didnt have life alert, you would not have made it to the phone", and you wouldn't of gotten to the hospital in time... Life is a game of small things sometimes, and this one small thing saved my life.

9 months ago

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Shelly Brix

After so long still working... this is crazy. Literally used the same device for both of my grandparents. Unfortunately one passed away 4 years ago... my grandma though is using my dear grandpas same device... and its now 4 years in as well... thats 8 years of use... i'll probably contact them in 1 year to switch it out ... an abundance of caution.. but geezus. Talk about value. The one time we needed them it was a 3 second pickup from the time my grandma pressed it... she wouldn't stop talking about how thankful she was about it. She doesn't talk much, but she wouldn't stop raving.

9 months ago

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Prater Stanton Chicago, IL

Never did i think in my life that i would see the day where i needed this kind of thing but after i fell the first time my 3 kids made me get it. Now ... i have fallen a 2nd time, and it was a serious issue as i fell down stairs. I have some issues with equilibrium at times. EMS was there very quickly im talking within had to be five minutes. Surely i cannot rave enough about the service, i'd of been crawling around unable to do anything without them. Hope to live many more years, with life alert if i ever need em again.

10 months ago

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Kary Leiva Los Angeles, CA

Spoke with Liam and he was outstanding. He was thorough in explaining the process and how life alert works. Liam was very patient in answering our questions and he was a great listener as well. We are more than satisfied with beginning this journey and we believe that the safety of our mom is very important. Liam seemed to understand that. We would recommend a life alert to anyone who needs it. The program cost is very reasonable

10 months ago

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Kevin Zelaya Pacoima, CA

My family and I bought this for my mom. I called Life Alert around 9pm EST and got a rep speak to me. Her name was Janice. She was super pleasant and patient with all of our questions. Very knowledgeable on the products and service. Also helped mom with her concerns. The process was easy and the price was reasonable. We all have peace of mind with Life Alert on its way. Quick turnaround time for ordering too. Thanks Janice for all of your help tonight!

11 months ago Edited May 19, 2023

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Jay Darring North Hollywood, CA

Carmen was amazing, very polite and informative. She walked me through the install for my aunt and she was awesome. If she is a representation of how the company works then I know we made the right choice to go with Life Alert. Carmen is the Gold standard on how customer service should be given and she was so nice to my aunt and even made her laugh. I HIGHLY recommend Life Alert if you're looking for excellent service, and ask for Carmen to help you install, she will make your day!

11 months ago Edited May 18, 2023

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blaine wilson Allen, TX

Life alert helped me and my family take care of both our parents. The fact that their battery doesn't die helped us immensely as we were fearful of it dying. It did not, and it even helped my mom when she fell in the shower and broke her hip. I'd say its more than worth it. Strangely enough, since her hip surgery she has felt better about being alone due to the button being available for help. Glad we have an ally with life alert.

11 months ago

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Jacqueline D.cad911

Candace was amazing. Professional, competent, friendly. Great seamless experience in set up

1 month ago

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Kaye Cowley TN

Attention to details. Good communication in spite of the redundancy of phone calls.

1 month ago

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Jennifer

Matt was extremely informative, knowledgeable, and made the set up a breeze!! Very pleased!

1 month ago

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Jazmin G. Whittier, CA

I’m really impressed with this device. It had a activation fee just like a cell phone which I expected, but I only paid $25 for the device. I would have paid a lot more for the device to give me a piece of mind when it comes to my grandmother. This device gives her some of her independence back and I can tell she feels safer having it on. The activation was simple, and they did a test call on the device to make sure everything was working properly. My grandmother is very hard hearing and this thing is loud. And it’s VERY simple for her to use. ONE BUTTON. that’s it.I went with the top tier plan which has 24hr access to a RN with a push of the button, but also auto fall alert. It works by knowing the users center of gravity, if they fall the device automatically contacts the company. The company then calls the device and if there is no response, they automatically send an ambulance to the address as well as contacts me. This could be a critical life-saving feature if the user was knocked unconscious, and/or bleeding from a severe head wound. It’s given me such a piece of mind, and you can’t put a price on that

1 year ago Edited May 15, 2023

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Anayeli Cazares Blythe, CA

Kathy was excellent at explaining the process of getting Life Alert bought, and up and working. We have not received the package from UPS yet, but it sounds like it's going to be simple, and they will be walking us through installation when it arrives. Kathy will remain as our contact for any questions, so there is more of a personal connection there than with a lot of other companies. Hopefully, knowing that we will have help available at the touch of a button will give us peace of mind. The only thing I wish was available, that isn't, is fall detection where if you fall and are not conscious, that Life Alert would be able to sense the fall. Evidently that technology is not perfected yet. But this button still offers a big layer of protection that we haven't had. I am happy we are taking this step.

1 year ago

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Arlene Henderson Redmond, OR

Everything was great. Prompt service, excellent people to deal with. I was somewhat intimidated at first, but you made it easy.

3 months ago

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Julie Arthur Mattoon, IL

She was very patient and kind! I was very nervous starting the set up and she calmed my nerves and stuck with me through it!

3 months ago

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Martha Sugermeyer Suffolk, VA

I have found nothing that I don’t like so far and am very pleased with the support and the very thorough instructions and testing process.

3 months ago

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Danielle Finnicum Greybull, WY

Ryan and the rest of the staff was very knowledgeable and friendly, answered all of my questions and helped me decide exactly what we needed.

3 months ago

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Lisa reese Bridgeport, CT

Very patience,very nice lady if I can give her 10 stars I would. Thank you Ms.Ingrid for being nice and kind to my mother.

3 months ago

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Jim Sillence Morristown, NJ

Agent was sincere and caring. Made sure we were up and running properly. I was lucky enough to get the same agent that I spoke to on my first call and my activation call.

4 months ago

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Jeffrey S. Chiara Rockwell, NC

Our Representative Arlene S was top notch.. she helped answer all our questions and concerns.. she is the best of the best….kind, courteous, personable…..

4 months ago

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Ribaroff Staten Island, NY

Matt was courteous and very patient he was able to assure me that the registration of all the equipment was tested and run well. It was a pleasure working with him.

4 months ago

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Ian Gardner

They was there when I had a medical emergency at home. Their timely response and expert assistance made me feel secure and supported during a critical moment.

5 months ago

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Margie Lopez Frankfurt am Main, HE

Life Alert came to our rescue when my elderly mother had a fall. Their swift emergency response was a lifesaver, providing peace of mind and safety in her time of need.

5 months ago