Verified
3.3
6.8
Overall Score
AT&T has been providing telecommunications services to people across the United States for more than 30 years. You may have have experience with AT&T as a company dedicated to powering your mobile phone, but they're also a popular TV and internet service provider.
You can bundle phone, TV, and internet plans through AT&T, so if you're in the market for all three, this company may be your go-to ISP. AT&T offers its customers one of the world's largest wireless networks, and it's known for being reliable and strong. The company's large customer base benefits from this wide range of services at reasonable prices that will fit in any budget.
But like all ISPs, AT&T has its limitations: AT&T internet is available in 21 states and offers speed up to 1 Gig. Still impressed? So are we.
AT&T Internet is a popular choice because they have a variety of packages. These plans prices are based on a one-year commitment:
The following disclaimers apply to each of these packages:
Plus taxes. 12 mo. agmt, other qualifying service & combined billing req'd. Incl 1 TB data/mo. $10 chrg for each add'l 50 GB (up to $100/mo). Limited availability in select areas. May not be available in your area. Visit AT&T to check service availability. Actual customer speeds may vary and are not guaranteed. Download speeds are typically up to 940 Mbps due to overhead capacity reserved to deliver the data. Speeds may also vary based on factors including site traffic, content provider server capacity, internal network management factors, and end user device capabilities. For more information, go to www.att.com/speed101
AT&T offers these high speed internet plans through fiber and DSL internet. Internet Basic 5 and 10-100 are DSL; Internet 100, 300, and 1,000 are offered through fiber. Not every service provider can offer the consistent download and upload speeds of fiber-optic internet, so this option could be worth looking into if it's available in your area. And it's also worth noting that Internet 1,000 has an unlimited data allowance.
The price for an AT&T internet package is even more impressive when the customer compares the prices to some of the competing broadband providers. Top-tier internet plans from some other companies can cost significantly more than the cost of AT&T's fiber plans.
If you're like any other customer, you're looking for more bang for your buck. AT&T's competitive speeds for broadband and fiber could impress you, especially given their modest price tag. These packages provide different levels of high-speed internet connection:
These are fast download speeds. Customers should understand that these are the maximum possible download speeds, and you could experience slightly lower speeds depending on external factors, like traffic and computer software.
The Internet 10–100 plan is an average broadband speed that will be more than adequate for some customers; however, it may not be available in some areas.
If the plans above aren't available in your region, you might still have some options with AT&T.
For customers in rural areas, AT&T may be able to provide better data speeds than many competitors through its Fixed Wireless Internet, which uses an outdoor antenna paired with an indoor router to deliver 25 Mbps speeds for $40 per month. And if you want to bump it up to $89.99 a month, you can bundle DirecTV.
One advantage of choosing AT&T as an internet service provider is its generous data cap. With many of its internet plans, AT&T offers a data cap of 1 TB per month. AT&T also offers an unlimited data plan for $90 per month. This is a lot of data, so most customers won’t have to worry about going over the cap.
Customers who sign up with AT&T can receive a modem that also acts as a router, providing Wi-Fi service for their devices. If you don't have your own equipment, this is ideal.
However, you'll pay a $35 activation fee if they perform self-guided setup. For technician service, the installation and activation fee is $99.
You can bundle your internet with U-Verse TV to save on both. Internet providers typically offer cable TV as well, so this isn't an uncommon feature.
The cheapest package, U-Family TV + AT&T Internet, is $89.99 per month. The internet and TV bundles have an unlimited data allowance, which could be a perk for those who were on the fence about adding TV service to their bundle.
AT&T does not offer internet service in every state. There are 21 states across the country that have AT&T internet service networks. They are:
If you do not live in one of these states, AT&T is not an option for you.
While AT&T offers a generous data cap for most plans, there is an additional charge of $10 per 50 GB of data used past the data cap. This additional charge can be as much as $100 per month. If you choose AT&T, be cautious of how much data you are using, because you may end up with a higher internet bill than you planned for.
If you choose AT&T Internet, you'll have to sign a one-year contract. This might discourage you, because ending a contract early can sometimes result in termination fees which can add up. This will limit your ability to change service options if the need arises.
Some negative reviewers note that customer service has them feeling like they're being passed between representatives without any solution for an issue. This is a common complaint about many ISPs.
However, not every review expresses this sentiment, and many others praise the patience and knowledge of AT&T representatives.
You can see some clear advantages to using AT&T Internet from our review. AT&T gives most of their customers four different internet plans to choose from. These high-speed access products offer fast internet speeds and a variety of features. AT&T's Internet 1,000 plan isn't the fastest on the market, but if you have 1 TB in data allowance, this should be plenty for any family.
But keep in mind that part of AT&T Internet's terms and conditions there is a one-year contract. This contract can be inconvenient and result in an early termination fee if you need to move or want to change providers. Additionally, the customer will have to pay an extra fee for any overages.
AT&T is a great internet service provider to choose if you are looking for quality internet access and are already utilizing other services from this company.
Call our recommended rep over at AT&T Internet below.
1-(855) 447-7913Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it's really that simple.
Learn MoreFilter by:
Sort by:
Review Source
Sam Massey Seaside, CA
1 month ago
Review Source
Snapper Rogers Indianapolis, IN
4 days ago
Review Source
Susan P Moniz Waipahu, HI
1 month ago
Review Source
CLESHETTA Milwaukee, WI
2 days ago
Matthew Huffman Atlanta, GA
1 month ago
Review Source
Mary Daniels Detroit, MI
1 month ago
Review Source
L Hill Chicago, IL
3 months ago
Fabiane Valduga Miami, FL
2 weeks ago
Shi**yservice Detroit, MI
3 weeks ago
Review Source
Judi Mauldin, SC
1 month ago
Review Source
Gary Wilkins
1 month ago
Review Source
Ronald Cohen Sherwood, AR
1 month ago
Mario Martin Montgomery, TX
3 months ago
Review Source
Clara L El Paso, TX
2 months ago
Review Source
mark walther Houston, TX
3 months ago
Review Source
Tammy Bright Lexington, KY
3 months ago
Review Source
Yuli Gallardo Delray Beach, FL
3 months ago
Review Source
Cynthia Landing Forest City, IL
4 months ago
Review Source
This Girl San Francisco, CA
1 month ago
Review Source
Cindy Meens Houston, TX
1 month ago
Review Source
Ashley Stoker Plano, TX
1 month ago
Review Source
Siobhan Fitzgerald Seattle, WA
2 months ago
Review Source
Emily Swierczynski Waterford, MI
2 months ago
Review Source
Dwayne Holland Toney, AL
2 months ago
Review Source
K R CA
2 months ago
Review Source
Felicia Bady
3 months ago
Review Source
lawnguy69 Howell, MI
3 months ago
Debora Paez Columbia, MO
6 months ago
Brittney Mac Gregor Louisville, KY
8 months ago
Review Source
Aubrey Dallas, TX
4 months ago
Review Source
Bob Trammell Los Angeles, CA
4 months ago
Review Source
Brandon Berwyn, IL
4 months ago
Review Source
Samarra Miller Fort Lauderdale, FL
4 months ago
Review Source
MGW San Jose, CA
5 months ago
Chuck Vaughn Tulsa, OK
1 year ago
Review Source
royalyakdog Pueblo, CO
1 month ago
Review Source
Promise Mccall Monticello, NY
1 month ago
Review Source
Bella Mee Mobile, AL
2 months ago
Review Source
Jack Rein Sparta, WI
2 months ago
Review Source
Wendy Shaw Queens, NY
2 months ago
Review Source
moujib ceesay Lexington, KY
2 months ago
Review Source
Kristie Jones Murfreesboro, TN
2 months ago
Review Source
Michael Surber Memphis, TN
3 months ago
Review Source
Amelia C Anchorage, AK
3 months ago
Review Source
Carla Lewis Walled Lake, MI
3 months ago
Review Source
Marcus Conner Bentonville, AR
3 days ago
Review Source
Leah Garcia Yuma, AZ
4 months ago
Review Source
M.L.G. San Francisco, CA
4 months ago
Review Source
Sarah Huda Los Angeles, CA
4 months ago
Review Source
Erik Lewis Atlanta, GA
4 months ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2022 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information