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Verified Customer

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Suzette Tempe, AZ

The repair men seemed knowledge. Now we are waiting for parts

1 year ago

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Verified Customer

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Richard Hemet, CA

Good service when I needed it. The contractors that came out were outstanding

1 year ago

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Myles Burcham Fleming Island, FL

Response time is too long and the service department is unable to communicate effectively in the English language. Very frustrating.

1 year ago

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Whitney Lafayette, LA

I cannot deposit your payment for my freezer. Lowe’s will not trade money for your payment. I need a check made out to me

1 year ago

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Verified Customer

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Mike Louison Islip, NY

i have been waiting for two plus weeks to get my tankless water heater fixed ... with no help in sight ... not very happy

1 year ago

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Verified Customer

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Colleen Formoso Rochester, NY

Technicians are highly qualified and have solved my problems each time.

1 year ago

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Verified Customer

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Jeffrey Los Angeles, CA

Very professional. I am very happy with their service. Very time as well

1 year ago

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Verified Customer

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Jennifer Murphy Bentley, KS

I CAN'T RATE A NEGATIVE. THEY HAVE THE WORST CUSTOMER SERVICE AND JUST CALL CONSTANTLY TO GET YOU TO TAKE THEIR PLAN BUT DOESN'T FIX WHAT IS BROKE NOW. WORTHLESS.

1 year ago

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Verified Customer

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Ralph

We don't get a technician in a timely manner. I ended up having to purchase my own hot water heater.

1 year ago

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Verified Customer

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Andrew

They always seem to try. Most times they come pretty quick. One time it took them a few days.

1 year ago

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Verified Customer

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Visakha Portland, OR

Very easy to put the claims and get the work done. Love the service so far!

1 year ago

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Verified Customer

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Francisco

It's just a great service. Last week they fixed my second refrigerator.

1 year ago

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Verified Customer

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Ralph East Hanover, NJ

Quick response. Service technician was very good. Excellent experience.

1 year ago

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Verified Customer

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Judy Birmingham, AL

They had a technician out quickly and fixed my refrigerator.

1 year ago

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Verified Customer

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KG Blythewood, SC

Claim was processed quickly, and repair was scheduled within a day or so.

1 year ago

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Verified Customer

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Terry Overland Park, KS

I’m trying to get Sears back out after not fixing my washer since April 14th. I waited on parts until 5/23. Still having same problem. Very frustrating.

1 year ago

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Verified Customer

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Michael Ballwin, MO

Very prompt service from extremely polite and competent service people.

1 year ago

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Verified Customer

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Clarice Chicago, IL

No problem with getting in contract when services is needed..

1 year ago

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Verified Customer

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Bobby

The technician quickly analyzed the problem and replaced the part immediately .

1 year ago

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Verified Customer

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Karen Fort Worth, TX

We have had one claim and the service was excellent on that claim.

1 year ago

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Verified Customer

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Rolando

My outside AC unit went out. So they replaced it and put a new unit.

1 year ago

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Verified Customer

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Jeffrey

The first time we called, Choice had somebody respond to us quickly.

1 year ago

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Verified Customer

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Anonymous

I've only had to use it 2 or 3 times, but so far it's been very positive.

1 year ago

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Verified Customer

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Earlene

The representatives are very professional. They're very responsive.

1 year ago

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Verified Customer

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Pamela Irvine, CA

Follow thru on the services they offer. Customer service Reps are very helpful.

1 year ago

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Verified Customer

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Judy Culver Panama City Beach, FL

Worth the money to have peace of mind. Even though you pay all year one repair can cost alot.

1 year ago Edited June 21, 2023

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Verified Customer

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Patrick Lacommare Sandpoint, ID

Great company of home warranties. Services are as noted in the contract.

1 year ago

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Verified Customer

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Kevin Cincinnati, OH

Communication via phone takes too long and im not getting notified when the contractor is coming out

1 year ago

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Verified Customer

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Ken Fields

Effective and timely communication and response time to claims.

1 year ago

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Verified Customer

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Roberto Barron Las Vegas, NV

Choice was quick to assign a tech to repair my LG refrigerator

1 year ago

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Verified Customer

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velmer bobo North Las Vegas, NV

Very Reliable l have used your services for years and will continue to do so.

1 year ago

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Verified Customer

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Anna Houston, TX

Quick & Easy. Just 1 phone call away! Easy to set up. Easy to get service.

1 year ago

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Verified Customer

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Laurie Las Vegas, NV

Great communication! The customer service reps are outstanding!

1 year ago

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Verified Customer

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Ron Clermont, FL

Very thorough on the repair we needed done. Would recommend to anyone asking

1 year ago

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Verified Customer

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Kathy Phoenix, AZ

Repair service was extremely quick with regards to my faulty air conditioner!

1 year ago Edited January 10, 2024

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Verified Customer

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Juanita Sonaty Guntersville, AL

Peace of mind. The repair man was very courteous and knew what he was doing

1 year ago

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Verified Customer

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Irma Sorrento, FL

Very satisfied with the company that repaired our washing machine

1 year ago

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Verified Customer

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David Holguin Detroit, MI

Overall my experience is not been great on big claims. I would definitely look at a different company and read the fine print.

1 year ago Edited June 21, 2023

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Verified Customer

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Ronald Nichols Savannah, GA

Customer service or I should say lack of, always pushing to buy more but not delivering on service. Takes sometimes over 30 minutes to talk to someone.

1 year ago

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Verified Customer

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Timothy Houston, TX

The speed of service and the quality! Outstanding job! Thank you!

1 year ago

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Verified Customer

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Brad Jonswold Denver, CO

Always a fast resounds time. Quality contractors. Peace of mind.

1 year ago

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Verified Customer

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Viola Darrington Covington, GA

Good customer service, quick response, good Price for the service.

1 year ago Edited March 1, 2024

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Verified Customer

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Porter Williams Charlotte, NC

Everything went good. I canceled appt for now. Noice went on my dryer for now.

1 year ago Edited September 8, 2023

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Verified Customer

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Teresa VanAcker Gold Canyon, AZ

The company makes it hard to file a claim and actually get service. If this hadn’t been a gift from our realtor, I would not use this company - probably will not renew.

1 year ago

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Verified Customer

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Brian Smiley

Great service and speedy completion. The representative was knowledgeable.

1 year ago Edited January 10, 2024

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Verified Customer

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Ronnie

Service call fee goes up every year but still cheaper than replacing appliances

1 year ago

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Verified Customer

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Janice Kansas City, MO

I have had 3 claims now & everytime things went great & quickly.

1 year ago

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Verified Customer

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Andres Baltimore, MD

I was hoping for full unit replacement but the bottom line is that I saved money.

1 year ago

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Verified Customer

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Chad Lala Temple, TX

Reasonable cost with low deductible as well as good customer service.

1 year ago

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Verified Customer

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Andy Louisville, KY

Easy to file a claim online and they were there the next day

1 year ago

Choice Home Warranty Reviews