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Choice Home Warranty Reviews

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9.3

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Patricia Miami, FL

Fast service and good contractors. Customer service needs some improvement.

1 year ago

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Vincent Esposito Wadesboro, NC

You suck. Never have a provider in my area. I'm still waiting for someone to fix a faucet that's leaking. I waited a week for an AC repair when temps were 100. You suck!

1 year ago

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Robyn Azus

I give no stars. My experience with this company was horrendous. I was with American Home Shield for 7 years. They never denied a claim. This company denied all.

1 year ago

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Kim Walker

Customer Review Video

1 year ago

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Leonard Dunnellon, FL

co doesn't replace with replacement appliances anymore. on my failed stand up freezer, only offered less than half of price to purchase a replacement. canceling policy

1 year ago

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Alice Sanchez

Excellent customer service. Claim taken care of quickly and effortless.

1 year ago

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Randy New Orleans, LA

Because of the service I received when I filed my claim it been three weeks since my air conditioner went out and I called and call trying for to get my Air conditioner fixed

1 year ago

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Ruthie Gibson St Louis, MO

Took over a month for a repair man to even look at my refrigerator than another month to get a gift card that has to be spent at Lows. Not happy at all

1 year ago

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Portia Austin, TX

Best service people Prompt service schedule Knowledgeable of serviced item

1 year ago

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Patricia Hampton, VA

I’m very pleased with home warranty. Had them for several yrs. 👍

1 year ago

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Dani Lakeland, FL

Quick response upon submitting claim and quick service upon dispatch!

1 year ago

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maack1 Wichita, KS

ON TIME AND GARBAGE DISPOSAL WAS ON WARRANTY, SO VERY SATISFIED!

1 year ago

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Lionel Myers Huntsville, AL

Service was quick, informative, and successful. I'm a happy customer. Thanks

1 year ago

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john edwards Midway, GA

Need repairs got a company that can help , that means a lot for customers .

1 year ago Edited September 20, 2023

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Ryan Hutton Chicago, IL

Quick response. Replaced garage door opener after gear break.

1 year ago

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J Gaer Little Rock, AR

Too much back and forth on simple claims. They have a decent network of contractors but there are better options when it comes to Home Warranty.

1 year ago

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Keith Charlestown, MA

Very good service only downfall takes too long to get someone out when you file a claim

1 year ago

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yasmin gamboa

They charged a service call for each appliance even though it was the sam vendor that came out same day

1 year ago

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Eric Williams NC

I like that they are quick to respond to all of their customers needs

1 year ago

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Maurice

Every thing went easy and smooth, from calling with problem to getting repair.

1 year ago

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Gina South Amboy, NJ

Very professional and knowledgeable. Explained everything clearly

1 year ago

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Joyce St Louis, MO

The quick response and the installation of the garbage disposal

1 year ago

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Kent Sanford, NC

I did not like it that they denied paying me anything for my freezer. I did like it that they were fast in getting a service technician to my house to inspect my toilet

1 year ago

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Dee

It took over two weeks before someone could come to my house. Two weeks later my issue still isn't fixed, but payment was taken and since that the monthly rate increased.

1 year ago

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Donna Hastings Augusta, GA

Responded quickly to an issue I had. It was easy to access what I needed.

1 year ago Edited September 13, 2023

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Donald Champaign, IL

Said they would replace dishwasher but offered money in lieu of replacement. Very low offer. We had to pay the difference.

1 year ago

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Brenda Perry San Antonio, TX

I like the money I save. I have he ad good customer service.

1 year ago

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Robert Fremont, OH

Excellent customer service. The warranty is well worth the price.

1 year ago

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Lynette Denver, CO

Tech was courteous and on time which seldom happen with service people

1 year ago

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Chris Dallas, TX

Looking for another warranty company. You’re increasing my rate twice within 12 months. Too expensive now.

1 year ago

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Alan Lowe Spring, TX

Very prompt in getting scheduled and used very competent service company.

1 year ago

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Debbie St Louis, MO

Very happy with service. Prompt response and problem resolved.

1 year ago

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Jean Wallace French Bethel Park, PA

Prompt, excellent customer service. Qualified technicians get the work done.!

1 year ago

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Jack Flood Lancaster, SC

Unhappy. Took too much time to find a plumber. Didn’t list all the things wrong. Left out shut off valve failed. Ignored my complaint about it.

1 year ago

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David

Pricing was competitive and the ease of use service are excellent.

1 year ago

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Irene Yulee, FL

Jessica was very Professional and knowledgeable. Very easy to talk to.

1 year ago

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Sabrina Jenkins Charlotte, NC

So far so good. They have sent knowledgeable contractors/companies.

1 year ago

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John

I like everything about my coverage with choice home warranty

1 year ago

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Charles

Great customer service and prompt attention to repair and/or replacement!

1 year ago

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Gerald Dorsey

Easy to use. Quality companies select by Choice Warranty to repair issues

1 year ago Edited July 12, 2024

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Kristi

They did not offer service in my area and I finally had to contact another servicemen after two weeks of not getting choice warranty to get somebody out.

1 year ago

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Nneka

I got good service when I called. I do believe they're very good company.

1 year ago

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Anonymous

They answer my questions in a timely manner, and they're very couteous.

1 year ago

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Karen

They got me a repair person here. I had a garage door issue and they fixed it.

1 year ago

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Allan Fishman

I have a warranty for years with Choice and they do great work

1 year ago Edited May 8, 2024

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Steve

They set up appointments quickly. It remains to be seen whether they pay for needed repairs.

1 year ago Edited January 10, 2024

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Dianne Tuckier Atlanta, GA

I like the fact that I don't have to call to find a repairman.

1 year ago Edited October 24, 2023

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Jeffery Allegany, NY

Customer service is pretty good! Quick response to inquiries and status on claims.

1 year ago

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Michael Naples, FL

Helped me out when I had a problem with my A/C. Got me quick service.

1 year ago

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Adnan Jafri Lahore, PB

Quick and easy to file claims. Service providers were good as well.

1 year ago