American Home Shield: Read 34,489 User Reviews From Real Homeowners

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Verified Customer

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James

Been with AHS since 2006. More good experiences than bad. Usually comes down to a refusal to pay for work. It is all over the phone. They make decisions that favor them. You have to call the provider to get them to diagnosis it so that it will be covered. When they have been good, they have been good. In a short time I had cooktop, oven/microwave combo and dishwasher plus two A/C units go out within two years. They did not balk on them. Premiums are going up. Not sure I can continue to pay.

4 months ago

Reply from American Home Shield

Dear James,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Sincerely,
Mariah

Aug. 7th, 2024

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Verified Customer

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Simona Mack

We have had AHS for a little over a year now. The plan we have is comprehensive and the contractors have been pretty decent. Sometimes we have to follow up but the service provided has been good. The other company we had for our other home was absolutely the worst. In comparison we are extremely happy with AHS.

4 months ago

Reply from American Home Shield

Hi Simona, We greatly appreciate your loyalty to us, and thank you again for sharing your experience.

Sincerely,
Mariah

Aug. 7th, 2024

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Verified Customer

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Sharron

Several months ago myself and a company had a go around with AHS to get a problem solved before the warranty ran out on my hot water heater. Every time they or myself would call we would get a different foreign person to talk to and got a different answer. AHS installed a new hot water heater. Then it developed a problem. The manufacturer would cover the parts but not the labor. The company that installed it was willing to repair it but wanted to be paid for the labor. AHS gave us all kinds of answers including that company wasn't on their list of vendors when they originally sent them out. For an additional,$100 they wanted to send someone out to check the appliance and would decide if it needed replaced. We had two weeks before the warranty expired. Both the company and I called every day for two weeks and we got different answers each call. I was and still thinking about changing insurance. Neither of us could really understand the people we were talking to.

4 months ago

Reply from American Home Shield

Dear Sharron, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Mariah

Aug. 9th, 2024

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Verified Customer

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Fren

It took two separate visits First one was denied Second one Sears fixed the problem Very thankful

2 weeks ago

Reply from American Home Shield

Hi Fren, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!

Dec. 10th, 2024

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Verified Customer

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John

I liked the customer service, most of the service people are very nice and efficient.

2 weeks ago

Reply from American Home Shield

Hi John, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!

Dec. 10th, 2024

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Verified Customer

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Michael

We have been with AHS since 2003! They are the VERY best home warranty company out there!

2 weeks ago

Reply from American Home Shield

Hi Michael. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 10th, 2024

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Verified Customer

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Jackie

Monthly cost is to high and then if u need to have something fixed in your home you have to pay even more.

3 weeks ago

Reply from American Home Shield

Hi Jackie,
Thank you for your feedback!

Dec. 4th, 2024

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Verified Customer

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Janet

I like the ease of the automatic system. There is no need to wait for customer service.

3 weeks ago

Reply from American Home Shield

Dear Janet,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Scot

Great value, great service. I resent that you expect me to write more than I want to!

3 weeks ago

Reply from American Home Shield

Dear Scot,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Gil Ortega

I had it 10 years ago and was not pleased with their services, they have done a 360 now.

3 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Larry

Have used twice. Once for our ac and our washer. Both times the tech's were friendly and efficient.

4 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Marire Murawski

American Home Shield, has truly gone to crap, a real waste of money! We have been without a refrigerator for two months now! They stated they would be out today 12/09/2024 between 8-12pm then it was pushed out until 3pm and now 3:46pm. My husband has missed work for this reason. They should start compensating my husband for missed work. It is ridiculous to leave a family without a refrigerator for two months. WTH another company that has gone to crap!

1 week ago

Reply from American Home Shield

Hi Marire, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Dec. 10th, 2024

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Verified Customer

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Randy

The last service company did not immediately respond to my request, it required a resubmission to get them to the house.

1 month ago

Reply from American Home Shield

Thanks Randy, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 22nd, 2024

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Verified Customer

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Nicole

User friendly website. I easily and quickly filed a claim. AHS kept me apprised of the status of my repair.

1 month ago

Reply from American Home Shield

Dear Nicole,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Rex O'Brien

Prompt and professional service. Quality work performed by the technicians assigned to correct the problem.

1 month ago

Reply from American Home Shield

Hi Rex, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Kristina

It is taking a while to get a repair for my AC. May heating and air came on October22nd to diagnose and its not November 12th and I still have no AC.

1 month ago

Reply from American Home Shield

Hi Kristina, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Nov. 14th, 2024

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Verified Customer

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Chris

The customer service is the worst I have ever experienced in my 40 years on this planet. I wouldn't recommend AHS to any friends or family. I've had issues with them not honoring my warranty policy/agreement on multiple occasions.

1 month ago

Reply from American Home Shield

Hi Chris, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Nov. 14th, 2024

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Verified Customer

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Michelle Lewis

Whenever I have any issues and file a claim, I receive prompt service from a reputable professional.

1 month ago

Reply from American Home Shield

Hi Michelle, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 6th, 2024

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Verified Customer

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Leslie

We have had this company for years for our primary residence and our rentals. This was the best decision we ever made.

1 month ago

Reply from American Home Shield

Leslie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Neil

Always quick service when we need it. We were able to get our service calls completed in a timely manner.

1 month ago

Reply from American Home Shield

Thanks, Neil. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Taquetta

I love the prompt service. They get right to it and complete it as fast as possible. The job is always a thumbs up!!

1 month ago

Reply from American Home Shield

Hi Taquetta, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Oct. 23rd, 2024

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Verified Customer

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Nakesha

The plumber had none of the parts to fix the issue. Then, after a second opinion, I found out that none of the parts needed to be replaced at all. Everything was flushed out and worked fine. So the plumber simply chose to be lazy and do no work when he showed up, causing me to be out of $75 for no reason.

1 month ago

Reply from American Home Shield

Dear Nakesha, I’d like to thank you for bringing this to our attention. I apologize for the difficulties you’ve been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com.
Sincerely,
Mariah

Oct. 23rd, 2024

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Verified Customer

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Denise

Customer Service was quite helpful. The installation of my new washer and removal of my old washer was performed professionally and efficiently.

2 months ago

Reply from American Home Shield

Hi Denise, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 18th, 2024

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Verified Customer

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Richelle

I’ve been waiting for over a month to get my refrigerator service and every time they set the appointment they reschedule and say they’re waiting for a part. That’s been here for over four weeks. I feel like they’re avoiding to repair this refrigerator and my food is spoiling. I’m having to limit the amount of food I put in the refrigerator because it is being spoiled, so my opinion, I am extremely dissatisfied and disappointed with the outcome

2 months ago

Reply from American Home Shield

Dear Richelle, I’d like to thank you for bringing this to our attention. I apologize for the difficulties you’ve been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com.
Sincerely,
Mariah

Oct. 16th, 2024

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Verified Customer

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Heather Garraway

Jessica, the AHS respresentative was professional, thorough, empathetic, patient, and polite throughout the phone conversation.

2 months ago

Reply from American Home Shield

Hi Heather, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 16th, 2024

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Verified Customer

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Blanca

The quality of technician I get. Some technician have told me that the learned there stuff from YouTube. One time I received a technician to check my washing machine. After standing in front of the machine he stated " I think is the valves, but if that doesn't work you a 30 days for us to come back again".

2 months ago

Reply from American Home Shield

Hi Blanca, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Oct. 16th, 2024

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Verified Customer

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Randy Weeda

Decided to accept HVAC up grade program. Contractor submitted request and found out later AHS didn't push it through. Then was told in email that if I was charged for the new sst

2 months ago

Reply from American Home Shield

HI Randy, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 16th, 2024

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Verified Customer

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Paul

Very inconsistent, I was very pleased when they replaced my refrigerator, however other issues have not been addressed as efficiently. Their customer service is terrible, without out of country phone lines and agents who are very hard to understand. There is very little consistency in the level of professionalism of their techinicians

2 months ago

Reply from American Home Shield

Hi Paul, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Oct. 16th, 2024

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Verified Customer

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Walter

The company is decent for cases which are simple; however, when getting parts with longer leadtime, this is not a good company to work with. They do not care about customer wait time as I have to wait from September to January just for a part to arrive.

2 months ago

Reply from American Home Shield

Hi Walter, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Oct. 10th, 2024

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Verified Customer

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Alice

I had one experience where the service person didn’t solve my problem. It was then taken care of. So, far I’ve been pleased with service.

2 months ago

Reply from American Home Shield

Hi Alice,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Sincerely,
Mariah

Oct. 7th, 2024

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Verified Customer

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Romeo

AHS is really a great company. They are there when you need them. Quick response and takes care of your qualified needs!

2 months ago

Reply from American Home Shield

Hi Romeo, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,
Mariah

Oct. 2nd, 2024

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Verified Customer

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Michele

Love it I’ve been a customer for years I will stay with them indefinitely. The contractors arrive quickly Nd are very thorough

2 months ago

Reply from American Home Shield

Hi Michele, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Oct. 2nd, 2024

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Verified Customer

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Charles

We have had AHS for over 12 years. They are a complicated company to work with. We have issues every time we submit a claim, but most of the time everything works out…it just takes an extended amount of time to get to that finish line.

3 months ago

Reply from American Home Shield

Hi Charles, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 6th, 2024

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Verified Customer

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Clyde G.

I like the quick response on most problems. I disliked the procedures or process you had to follow for replacing an HVAC unit. Takes to long. Skiped AHS and replaced at my own expense.

3 months ago

Reply from American Home Shield

Hi Clyde, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Sep. 4th, 2024

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Verified Customer

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Maggie

Submitted a service request on 4/29 for my microwave. It is now 9/3 and the repair is not done. Service provider kept cancelling the day of the appointment resulting in a rescheduled appointment at least 2 weeks later. No other service providers available in my area. Now this service provider says they no longer have technicians in my area. AHS does not actively communicate or follow up on service request status. I plan on cancelling my warranty and demanding that they refund me for 4 months of premium payments because they have not been able to complete this request. If you live in a remote or rural area, do not use AHS. They don’t have service providers, but they are happy to continue taking your money for premiums.

3 months ago

Reply from American Home Shield

Hi Maggie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 4th, 2024

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Verified Customer

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Robert

Your prices have steadily increased over the years , while many things I have inquired about are not covered . Recently , you guys have sent companies out to repair the refrigerator . After three visits and paying you three time the same problem still hasn’t been fixed ! We haven’t received any follow up from you guys regarding this problem either !

3 months ago

Reply from American Home Shield

Hi Robert, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 4th, 2024

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Verified Customer

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JP

American Home Shield is Anything BUT AMERICAN! The only time I spoke with someone in the U.S. was when I signed up. All the call reps I spoke with were in the Philippines and was hard to understand or get a point across. My problem took 8 months to get resolved. There was always miss communication or no communication between American Home Shield , the Contractor and The customer. If it weren’t for me being consistent on what was going on who knows how long my problem would have gone on. The contractor diagnosed and installed the new unit with no problem but was given a hard time when requesting the new unit.

3 months ago

Reply from American Home Shield

Hi JP, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 29th, 2024

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Verified Customer

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MIKE L

I recently had a serviceman over at my home to repair my oven. He said the oven is working properly. He also told me he would call or contact me within two days to see if my oven was working properly. He did not call back and it has been more than a week.

3 months ago

Reply from American Home Shield

Hi Mikel, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 29th, 2024

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Verified Customer

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Michelle

Disappointed with this home warranty company concerning coverage for repairs for my AC . I have been a customer with coverage for almost 20 years. I have had the unit repaired at least two to three times during the duration . The fee for service call, went from 45.00 to 125.00, per visit, which used to cover whatever the issue was. This year my AC stopped getting cool so I placed a service call to AHS. I paid the $125.00 for the service call only to be told I would need to pay an additional $ 1250.00 (my portion) of the bill to get my AC repaired. That’s twelve hundred and fifty dollars, that is not in my budget.

3 months ago

Reply from American Home Shield

Dear Michelle, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 29th, 2024

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Verified Customer

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Angelica

We had the worst knowledge with AHS. Our AC unit needed to be replaced because it was leaking gas and had other issues (22 years old unit). AHS refused to replace it even though the company they sent to repair the AC unit agreed that our AC unit needed to be replaced. Be aware that your old appliances will never be replaced by AHS. AHS purchases parts ol l of appliances that are no longer available to the public and make every effort to repair your old appliances. Nevertheless, the repair cost falls on you to pay the repair company contracted by AHS. We ended up not agreeing with their shady practice and replaced our AC unit on our own. I do not recommend their services.

3 months ago

Reply from American Home Shield

Hi Angelica, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 27th, 2024

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Verified Customer

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Tammy

Just wish they would listen when we tell them about vendors that are trying to make money off the customers and not fixing the problem. Spent a lot of money on air conditioner. Breaks down every month during the summer

3 months ago

Reply from American Home Shield

Hi Tammy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Mariah

Aug. 27th, 2024

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Verified Customer

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Ryland

American Homesheild is a complete scam and I’m letting all the people I know on social media how you take advantage of customers. I had a plumbing issue and reached out to you for serves. I explained I needed a snake to clear main drain. You sent AJ pllumbing to my house who have been there on multiple occasions. I answered the door he said what’s the problem? I said the same and need you to snake. He said I have to call my office for approval. I said why didn’t you get that before coming here. He never stepped foot in my house. I waited for him while I called you. Went back to the door to let him in and he took off with no explanation cci explained what happened to you who didn’t seem very interested in helping me. Saying we have to wait fo hear from them. Not to mention it took a week to get the appointment. I called you again to request another vendor and you had none. I the. Requested that you never send AJ plumbing to my house again. I also requested a full refund which you denied me the. Decided to give me 50% back which is unacceptable. I was forced to spend $500 on a plumber to come and fix the problem you wouldn’t fix. I will have my attorney to reach out for my reimbursement and the aggravation and stress you have caused me. I am looking for another home warranty company to handle my needs if this is not resolved. I GIVE YPU A NEGATIVE 5 As a rating

3 months ago

Reply from American Home Shield

Hi Ryland, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 27th, 2024

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Verified Customer

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Slick

There is nothing good I can say about AHS over the last 3 years. I cancelled all 4 of my contracts. The last straw was when one of the AHS vendors said is would cost $5000 to fix a leak. After I cancel my policy, partly because of this interaction, I called a local leak detection company. After they located the leak I called a local plumber. The total to find and fix the leak was less than $600 and it was completed in 4 days from initial contact. I have other (documented) examples of how terrible AHS is. My advice is to save your money and not waste it on American Home Shield. They use the lowest priced and least skilled vendors and they will make up reasons to not cover your claims.

3 months ago

Reply from American Home Shield

Hi Slick, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 27th, 2024

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Verified Customer

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John

If I could have left a zero rating I would have. We have problems with our Air Conditioner cycling on and off all summer. The last time was for 9 hours during the day. A & R Complete Services was out 3 times. Problem was never fixed. However, the real reason for the no star rating is their complete lack of communication and cooperation when they were asked to come out a 4th time. According to American Home Shield they accepted the return visit, but despite us leaving countless messages to call us back at a certain number they never called us at that number. They kept calling a different number. We even told American Home Shield to remove that other number from our account. They never set up an appointment with us. We called American Shield numerous times to complain and they called as well. A & R also ignored them. We asked American Shield to set us up with someone else but that request was refused as well. Terrible service between the vendor and the insurance company.

3 months ago

Reply from American Home Shield

Hi John, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 27th, 2024

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Verified Customer

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Eliko

First person who came to review my washer issue was not able to address the issue correctly, in fact was inexperienced. When I advocated to have a second opinion, AHS sent a much more qualified technician who did fix my washer.

4 months ago

Reply from American Home Shield

Hi Eliko, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Mariah

Aug. 15th, 2024

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Verified Customer

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Terry

Sent out contractor United Air Temp who lied and said repairs were needed on AC and refill of coolant to the tune of 1500 which was a total lie. I requested a second opinion with another contractor American Group. There were honest found no leak, no need for 1500 worth of coolant etc stated just needed filters cleaned as remodel work contractor did some work with AC on when should have been off and said needed replacement of a coil and cleaning of coil. AHS tried to lie and side with initial con contractor. I had to call over 6 times and had to request supervisor call me. Still not fully resolved properly as they denied replacement of a coil stated by Autogroup that was truly needed but approved the con contractor request for 1500 of refill coolant (which was confirmed was not needed) that I would need to fork out of pocket after they paid their portion. I’ve been with them since 2007 but this time and last time there have been issues. Wasn’t like this before. I saw they were purchased by another company and I feel the service has went down and monthly payments and contractor service fees have went up

4 months ago

Reply from American Home Shield

Hi Terry, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 15th, 2024

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Verified Customer

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Richard

Had AHS for 28 yrs. Always very satisfied with the contractors. Moving from CA to OK some are not reputable contractors. Pool guy was paid his fee but he didn’t do the job and didn’t submit a report. I cannot get a refund until they get theirs (AHS). They shouldn’t pay until they get a report and confirm job was done.

4 months ago

Reply from American Home Shield

Hi Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Aug. 15th, 2024

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Verified Customer

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Daniel

During my 14 months of using Home Shield, I had two issues. Both of them were not resolved. This last one took the cake. I have a modular home. In repairing a deck in my back yard, I found that when they originally put in the house and installed the brick foundation wall, they failed to properly integrate the heat pump drainage pipe. The folks who put in the wall just poked a hole through the vent and set the pipe on the wall - letting the output just run down the wall. When the home shield folks sent and HVAC person, they agreed that the HVAC was installed properly at the factory and that this was a foundation wall issue. Unfortunately, that person never filed a report or responded to the Home Shield folks. So, they sent another HVAC person. He agreed that it was an issue with the wall on integrating the pipe properly. Then I receive a notice that Home Shield determined my issues was 'partly' covered and my out of pocket expense was $400. I asked them to clarify what part they were covering and received no answer. After a couple more requests for clarification, I received a phone call that told me that the service was not covered, as it was a problem with the HVAC installation of the drain pipe, which is not covered. The service was $400, and I had to pay it all. This is a modular home. The HVAC was installed in the house in a factory FAR away from my address. The faulty installation happened when the house was put on the property and they cheated when they made the wall. The two HVAC experts that appeared at my home both agreed this was an issues with the wall installation, and the HVAC was fine. They went against the advice of the vendors they hired when they saw they could get away with not spending money on a legitimate claim. I have stopped using Home Shield. All I have for using this service is a lot of headaches getting a straight answer. I'm out two service fees and all the monthly fees with nothing to show for my money other than receipts.

4 months ago Edited September 9, 2024

Reply from American Home Shield

Hi Daniel, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Aug. 9th, 2024

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Verified Customer

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Adam

Great home warranty company! Super easy to use. Timely with all issues and the people are great with anything you need help on! Highly recommend. I’ve heard too many horror stories, but AMS has been stellar!

4 months ago

Reply from American Home Shield

Hi Adam, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Mariah

Aug. 9th, 2024

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Verified Customer

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Northern California

Repairs can take a very long time. We have had two claims and each took several months to resolve ... one of them left us without a functioning oven for a couple months. During the long resolution process, communication was poor-to-non-existent. There is no commitment on the part of American Home Shield to resolve issues within a reasonable, specific amount of time.

4 months ago

Reply from American Home Shield

Hi, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Mariah

Aug. 9th, 2024

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