American Home Shield: Read 34,479 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Jacquette Johnson

The Customer Service was Priceless! To have our appointment scheduled within a minutes and the Tech to give the honest recommendation was also Priceless!

4 months ago

Reply from American Home Shield

Dear Jacquette, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Aug. 7th, 2024

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Featured Review

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Verified Customer

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Dee Rob

Thanks for the fast response in fixing my AC unit. I was ok but the wife gets angry in the heat lol

4 months ago

Reply from American Home Shield

Hi Dee, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 7th, 2024

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Verified Customer

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Lisa

1 day ago

Reply from American Home Shield

Hi Lisa, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 3rd, 2024

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Verified Customer

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Jeanne

Works well about 50 percent of the time which is pretty poor for any product or services. The other half of the time, so many things can go wrong. Takes a long time to book an appointment, either first appointment or follow up appointment. No response to understand outcome of the first checkup. Coverage is spotty. Get a quote to fix things after checkup with no explanations. No response to get more details. The quote to fix is usually way more than if I just had it done through someone on yelp.

3 days ago

Reply from American Home Shield

Hi Jeanne, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Dec. 12th, 2024

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Verified Customer

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Kyly

This is our second time having AHS on a new house. The first time we had very little issues getting work done, items fixed. This time one appliance has been fixed with now issue but our biggest concern and problem item continues to be an issue. We’ve called the company out twice. Having to pay out of pocket hundreds of dollars only for the issue to still not be resolved.

4 days ago

Reply from American Home Shield

Hi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Dec. 12th, 2024

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Verified Customer

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Marianne

Claim process is OK, I wish I could order from any appliance vendor I choose, I have had nothing but problems with Lowes. Now in the middle of not one but two claims because of shotty delivery and installation services and GE is now coming out to inspect what I think is a secondary installation issue. They damaged my driveway and compromised my laundry room cabinet. If you are going to award a cash value for an appliance, I should be able to shop where I want.

1 week ago

Reply from American Home Shield

Hi Marianne, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!

Dec. 10th, 2024

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Verified Customer

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Alex Nasjletti

After almost 10 years of service, AHS stepped up to cover repairs on my AC condenser and Boiler work that happened to come one season after another and left a perfectly working system in each case. Very happy we had AHS and they had our back to bring our systems back online in a professional manner. No questions asked.

1 week ago

Reply from American Home Shield

Hi Alex, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!

Dec. 10th, 2024

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Verified Customer

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Stephanie

My needs are met. The app works. I’m able to submit a claim from anywhere and at a time that’s convenient for me (without waiting on hold). Techs are fast and I haven’t had a complaint abt any of the workers who have visited the house

1 week ago

Reply from American Home Shield

Hi Stephanie. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 3rd, 2024

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Verified Customer

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Jordan

Customer service is outstanding :) We live rural, so trying to find a contractor to come to us is hard. With AHS we don't have to find our own contractor, we submit the claim, pay the deductible, and they take care of the rest :) The last Home Warranty we had, I had to find the contractor, pay the bill up front, and then wait to be reimbursed. I spent the better part of two days making phone calls, sending emails, waiting for contractors to get back to me, all while my sewer was backed up.

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Kimberley

Sometimes they don't fix the problem while they are there and even though they know you will be calling back with the same issue they take your money and leave. Example: Microwave door when shut it runs fan but not heat even when the buttons are on "off." The repair main kept closing the door until it finally didn't run. then he opened and closed and it ran again in "off" position and he kept slamming it until it didn't run and said "ok you are good." But then I opened and closed door and it ran again and he said just keep slamming it a few times. that is not fixed to me and they charged me $100 to tell me something I already knew. You also have to be willing upfront to know that it can take up to five days to get a repair assessment and then more time to order parts etc. Knowing this ahead of time allows me to set the expectation that can be met not something that will frustrate me when not met.

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

star star star star star

Joseph

My very first experience with AHS was better then I anticipated. My central AC unit stopped working, I called AHS and requested service. The process was easy and very good communication with AHS and repair company. They found that it was the thermostat that failed and needed replacing. This is where I thought the problems were going to start, I had a very expensive digital thermostat from Lennox and I figured they were going to give some cheap replacement but to my surprise they replaced it with an equivalent model since mine was no longer available and all I paid was the agreed service fee. Excellent outcome, glad I made the leap of faith and protected my home with AHS

1 month ago

Reply from American Home Shield

Dear ,Joseph
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Keren

I love the way they send me local business owners, small business owners, women business owners. They are all about community and for a thriving cared for population, from my seat I see no agendas for prejudice in this company. They have honored all my requests and bitchy at times demands and I apolergize, no offense was meant, I was a struggling house wife who had a drama and her appliance broke just before guests arrived lol. Thats how kind they are they make you feel like they care, that your whole life is unraveling before your eyes and they just happen to me on the other end of the phone line having to listen to you have a melt down. Thank you for all your care.

1 month ago

Reply from American Home Shield

Thanks Karen. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.

Sincerely,
Mariah

Oct. 16th, 2024

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Verified Customer

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Pamela

Zero. They don't read their reviews they have somebody they pay to go right stupid stuff as replies. It's called reputation management. American Home Shield is the crappiest company ever because there's no American in the name. If you try to call her headquarters you'll get sent to Chinese outsourcers. When you call the headquarters you will discover that there are three or four other crappy warranty companies that they also handle. I know they don't read them and they don't care because I get these everyday in my email and you would think all the bad reviews left by me which is probably about 30 by now they would have responded. But they don't they just keep sending me emails for more reviews so I will generate bad reviews automatically with my AI checking my email every time they come in and I won't be bothered by it. They're by generating more bad reviews that they deserve

2 days ago

Reply from American Home Shield

Hi Pamela, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Dec. 12th, 2024

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Verified Customer

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James

Ilike the service ,that you provide ,I think your price you charge per month is a little too high . If you could bring the price down it would help.

3 days ago

Reply from American Home Shield

Hi James, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Dec. 12th, 2024

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Verified Customer

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Deven

Although interactions with agents have improved, I still need to follow up on certain promises made. For instance, I recently had to follow up to inquire about a recent dispatch that was not coded as a ‘second opinion’. The agent reviewed the notes and confirmed that it should have been (indicating their adherence to service notes, which is commendable). However, they failed to fulfill their stated obligations. Given that the dispatch was intended as a ‘second opinion’ and the second vendor did not identify the same issues as the first vendor, I should not have been charged $100 for service. Earlier in the cycle, I had to follow up frequently regarding the status of my cooktop. AHS consistently indicated that they were awaiting the vendor’s notes. After one month had elapsed, AHS was still awaiting the vendor’s response. I felt that AHS could have been more proactive and, perhaps, enforced any contractual obligations they had with their vendor regarding the timely submission of service reports. Another instance is my email correspondence with Candice W. It took approximately three follow-ups before she finally acknowledged a response. Subsequently, the company denied my request for reimbursement for work that was deemed necessary. This outcome corroborated my online research regarding AHS’s denial of claims and its reluctance to consider them until legal action or media attention is brought forth.

1 week ago

Reply from American Home Shield

Hi Deven, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Dec. 4th, 2024

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Verified Customer

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Michael

I submitted a repair request on the 18th of November got a repairman to come out and he told me it would take more to repair than replace. Your company was not happy with his results so you sent another company to look at my washer. Took them until the 22 nd of November to look at my washer. They recommended repair vise replacement. on 25th I called your company and you indicated the repair request for parts was not yet submitted. You call the company and then they called me and their parts department has not submitted the request for parts. So as of today 26 November I have been without my washer for 9 days and parts will be requested and it can take up to 10 more business days. To me this is just unacceptable. That is why you get only 3 stars this time.

2 weeks ago

Reply from American Home Shield

Hi Michael, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Robert

American home shield has been very helpful with our home repairs. You pay a set fee and a contractor comes out to repair and analyze the issue. We have had lots of items repaired and some replaced by American Home Shield . I recommend to all my friends.

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Elizabeth

Whenever we have an issue, service person comes out and it's quickly approved. It does take a LONG time to get someone out, but I know that's just due to the service people busy schedules. I have already reccomended 3 friends to sign up for this warrenty in the one month I've lived here :)

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Meredith

Having American Home shield gives me great peace of mind. I know that they have my back. If something in my house needs repair or tending to. I also appreciate the discounted preventative maintenance that is under the program.

3 weeks ago

Reply from American Home Shield

Dear Meredith,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 22nd, 2024

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Verified Customer

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Donna

AHS has covered every single claim that we've turned in. They were prompt and professional. Many home warranties try to “get out” of coverage, especially if you use the wrong terminology when reporting problems. AHS has never done that us. We highly recommend

3 weeks ago

Reply from American Home Shield

Dear Donna,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 22nd, 2024

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Verified Customer

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Ana

I made a request for someone to come to my house and check an electrical issue that I’m having. They immediately arranged for an electrician to come by. I am aware that I have to pay a $125 deductible for every request, whether it is covered by the insurance or not. Basically, they don’t give free estimates. But worst than that is the fact that the electrician they se t wasn’t able to provide a diagnostic of what is causing my problem. So I am stuck having to pay $125 for someone to come to my house to tell me they don’t know. Now I’m wondering either to cancel the service or if I decide not to cancel if I’ll be charged another $125 if they send someone else to try to decipher what is causing my problem. Beware.

3 weeks ago

Reply from American Home Shield

Hi Ana, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 22nd, 2024

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Verified Customer

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Margie Larson

Adam came about our garage door opener not working. He checked it all out and found that it needed to be replaced. Adam was very efficient and has a great demeanor. I would highly recommend him. Ben came because our refrigerator was not working. He found that the compressor needed to be replaced. I appreciated his demeanor too. I would highly recommend him too!

1 month ago

Reply from American Home Shield

Hi Margie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 12th, 2024

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Verified Customer

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Mellanese

I left AHS to try out another company. AHS has always treated me well. Didn't leave them because of bad service, just was trying out a new company. I came back to AHS because I haven't experienced the level of excellent service with any other company. Great company! I never have to do all the footwork like I did with this other company. Great customer service! AHS took good care of me when I came back to them. Of you want a good home warranty company, I highly recommend American Home Shield !!

1 month ago

Reply from American Home Shield

Thanks, Mellanese. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Steven

Great communication, expediency and responsiveness regarding a service call and appliance replacement. Each service person was polite and knowledgeable throughout my experience. Although I have had a policy with AHS for almost 2 years, this was my first contact and request for a covered service. I have been very well taken care of, and have recommended AHS to several of my friends. Highly recommended!

1 month ago

Reply from American Home Shield

Thanks Steven. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.

Sincerely,

Mariah

Oct. 18th, 2024

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Chris

I would like to thank Ben for taking care of the situation. Very professional kind and polite. He did a great job. There were two more technicians that came but failed to discover the problem. When Ben came he immediately saw the problem. Hooray to him.

3 days ago

Reply from American Home Shield

Hi Chris, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Dec. 12th, 2024

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Verified Customer

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Melanie Pena

Every time I’ve had a service request, they’ve quickly sent someone out to take care of the problem. The process is easy and efficient, and I appreciate the reliable service!

2 weeks ago

Reply from American Home Shield

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 4th, 2024

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Verified Customer

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Huck

Working with the American Home Shield has not been bad , I 've had a couple of times where things did not go as I thought they would or should, but I'm still satisfied with the overall service

2 weeks ago

Reply from American Home Shield

Hi Huck. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Nov. 27th, 2024

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Verified Customer

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Robert

It is really just an insurance policy like auto or life. The conundrum is do you want to have services to make the expenditure worth while? I don't, but this way I can budget for the biggies and sleep at night.

2 weeks ago

Reply from American Home Shield

Dear Robert,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Carla

Easy to open a claim, good customer service response are the top reasons I continue my plan. Limited vendors and small ( mom and pop) vendors is a problem and source of frustration

2 weeks ago

Reply from American Home Shield

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Nov. 27th, 2024

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Verified Customer

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Deedra

The vendors were kind and courteous but the company is terrible-it takes 3 months to complete any job from no hot water to no air conditioning during the worst months of the summer and no oven for months -from May u til September this year-Last year during the hottest 3 months of the year my husband was on hospice and dying and we had no air-There was zero consideration about what we were going through!I refused to give in because I had paid years of premiums and it was the responsibility of AHS to pay for it!I have decided you hold off hoping the customer will just hire someone themselves and the reimbursement is a joke -the 2 stars received is for the service guys that actually were trying to fix the problem and kept getting halted from AHS

2 weeks ago

Reply from American Home Shield

Hi Deedra, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Tanya

I like that they have covered a lot of the repairs. It’s very helpful to not come up with the cash for the full fix at once. However some of the contractors are hard to deal with. I have had one excellent contractor as well.

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Steve

The entire process was professional and completed on a timely basis. One call to report it one call for the appointment. The repair man showed up on time completed. The work was cleaned up and gone well done

2 weeks ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Tony

It’s really a no hassle process. It’s legit. If your appliance breaks some one will come fix it and it doesn’t cost anything except the $100.00 service fee. American home shield is an awesome program

2 weeks ago

Reply from American Home Shield

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Nov. 27th, 2024

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Verified Customer

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Vicki

I have always received excellent customer service from both AHS and the service contractors that have repaired my service requests. i would highly recommend American Home Shield to anyone needing a plan from them!!!

3 weeks ago

Reply from American Home Shield

Thanks Vicki. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 22nd, 2024

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Verified Customer

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Charles

I’m so glad we have this protection plan — this is our 2nd claim in 4 years that’s resulted in an appliance being replaced. The only reason I didn’t give 5 stars is because I wish AHS would speed up the process a bit — the administrative side of the process is slow.

3 weeks ago

Reply from American Home Shield

Thanks Charles. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 22nd, 2024

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Verified Customer

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J Michael

AHS makes it easy to request service. The biggest challenge I have faced is that the service contractors they use can vary in responsiveness. However, AHS is always helpful in addressing service issues.

3 weeks ago

Reply from American Home Shield

Hi J Michael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Jill

I'm not a fix it type person, so to be able to have something fixed rather than buy new or do without. The small monthly fee is worth knowing I can get things fixed. There is the service fee, but you would pay that to any repairman. This is fixed with the service fee. Well worth it.

1 month ago

Reply from American Home Shield

Thanks Jill. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

star star star star star

jneilc007

AHS has been our home warranty company since we bought our hose back in January of 2016 and have helped us immensely with three major events and we have been very pleased with them. You cannot go wrong with selecting this company to warranty your products and home. Save money and time. Their customer service is above reproach.

1 month ago

Reply from American Home Shield

Hi,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 12th, 2024

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Verified Customer

star star star star star

Sammy Mac

AHS has changed and we have noticed and appreciate that. We cancelled and then heard things changed, we like the new change. Better customer service when you have to call in and most of all, great companies that AHS is now contracting with to fix our appliances.

1 month ago

Reply from American Home Shield

Hi Sammy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 12th, 2024

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Verified Customer

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Danny Yost

It took too long to fix the problem. The repair of my refrigerator was a two-part job to get my ice maker repaired. The technician was very knowledgeable and thorough in his work. The first try did not solve the problem, but he knew the parts needed to complete the repair and was back in two days to complete the job. Good work but i was without service for three weeks.

1 month ago

Reply from American Home Shield

Hi Danny, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Nov. 7th, 2024

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Verified Customer

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Jeff

The company has delivered mostly as promised. Initial appointments are set up pretty quickly. The coordination and communication between AHS and their service providers is not great. For example, there is no way to check the status of anything online so you always need to call the service provider. And if the service provider isn't responsive, AHS doesn't help.

1 month ago Edited November 11, 2024

Reply from American Home Shield

Dear Jeff,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Tasha

American Home Shield meets all of my needs when it comes to home repairs. Getting this warranty with them has saved me money and gives me peace of mind knowing that when I make a request everything will be taken care of quickly with no hassles.

1 month ago

Reply from American Home Shield

Thanks, Tasha. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Regina

Unfortunately there are no 1/2 ratings, but I would rate AHS as a 4.5 rather than 4. I have been a customer for 17 years and although the prices have increased (that is the way of business), they have held consistent with providing EXCELLENT customer service and coverage. The 1/2 star demotion relates to three issues I had which took too long (in my opinion, upwards of three months) to resolve. Outside of those three problems, I would and do recommend AHS as a great home warranty company.

1 month ago

Reply from American Home Shield

Regina, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Oct. 31st, 2024

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Verified Customer

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Garry

Most of the time the companies you assign to the job are not reputable or vehicles have no name of company. Some are in a hurry and seem to not be wanting to explain their work. My last request for service was very nice and knowledgeable.

1 month ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Gary. Thanks so much for leaving a review.

Oct. 31st, 2024

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Verified Customer

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Jane

Having the ability to get things fixed is great as a homeowner, as it takes a lot of worry off your shoulders. The services provided by AHS are usually very good, but I have had issues with their contracted agents sometimes due to their lack of timeliness in getting recommendations submitted to AHS, unfriendliness, or difficulty getting hold of who they assigned to work on the work request. This three-way communication can be an issue at times.

1 month ago

Reply from American Home Shield

Dear Jane,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Alice

It's very frustrating and difficult to communicate with customer service individuals that are located overseas. They have a hard time understanding issues that the customer is referring to. They can't go off script and just keep reading the same answers over and over even though you are saying something different and asking different questions. After saying, I'd like to talk to a supervisor, they repeat the same script and say that the supervisor will only say the same thing as they are. Can't talk to anyone stateside. There are limited companies that can come out within 24 hrs or even on weekends when you have backed up toilets. I almost quit when they said they only had one company to serve my needs and couldn't service me on the weekend. However, the company did provide good service when they arrived.

1 month ago

Reply from American Home Shield

Hi Alice, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 31st, 2024

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Verified Customer

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Michele

I have had the best experience with AHS! Whenever I have an issue or problem that my home warranty covers; I get fast, professional and honest service.. Making a claim is easy and worry free. Customer service is phenomenal!They really do make me feel like I’m a valued customer! AHS is definitely worth it! : )

1 month ago

Reply from American Home Shield

Thanks Michele. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.

Sincerely,

Mariah

Oct. 23rd, 2024

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Verified Customer

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Paige

I was told both of the old appliances would be covered with your insurance. When the evaluator came out, the washer seemed to work so he said no replacement. The refrigerator freezer and door didn't even close and the evaluator said they had been misused, so no replacement. I moved into this condo with these appliances and had to pay full price for both replacements. I am not happy with the outcome.

1 month ago

Reply from American Home Shield

Thanks Paige. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.

Sincerely,

Mariah

Oct. 17th, 2024

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Verified Customer

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Carolina

I am not very happy with ty the outcome of my previous report of my microwave. I have paid $100 numerous times for the repeated issue. I was lead to believe if it can't be fixed by AHS, it will be replaced. My microwave is still not working and AHS has decided not to fix it. What service is that! Very unhappy customer!

1 day ago

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Verified Customer

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Dona

The company is very responsive. They act quickly to find the appropriate tradesman to handle your situation.

4 days ago

Reply from American Home Shield

Hi Dona, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide!

Dec. 12th, 2024

American Home Shield Reviews

Summary of Reviews