2-10 Home Buyers Warranty: Read 4,054 User Reviews From Real Homeowners

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Toni Dudley

I guess I was sold a donkey. I though to have insurance is a peace of mind. Not the case. Whenever I called to speak about my claim. No work could be done until it was approved. Calling and waiting 27 minutes to the worlds worst elevator music is time lost. This happened three times where I was not allowed to do any work until approved and each time I was told that you would send someone out. Each time I would wait 24 hours and get a call that there is no one in my area and to contact my own contractor, plumber and furnace/ac repair. Each time costing me more money. If you're only going to pay a small amount toward repairs. Just let us upload and be done, and cut the check. This has been the worst experience and time lost to be off work to have people come over and not do the work until approved. Needless to say I am canceling.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Toni Dudley, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 29th, 2024

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Anonymous

The service at this place is top-notch, there's no denying that. However, the prices they charge are simply ridiculous. It's hard to justify spending so much when there are more affordable options available. Overall, I'm not sure if the quality of service makes up for the high cost. It's a tough call, but I might have to look elsewhere for a better deal.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Phyllis Bannister

I absolutely love the fact that they sent out Woodard Mechanical Solutions to repair our air conditioner because Calvin, the owner himself came out to fix the problem. Kind, knowledgeable, efficient, effective, I could go on with the adjectives... fast service too. I would highly recommend his company.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Phyllis Bannister, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 19th, 2024

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Evalena Zamary

Purchased a home. Was give by previous home owner a 2-10 Buyers Home Warranty plan. I used it 3 time I believe for same thing. Was pleased with there discussion to replace this item. Been treated fairly with them. Would purchase another plan with them. Happy customer.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Evalena Zamary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 16th, 2024

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Yahweh Yahweh

Thank you 2–10 homebuyers warranty, Your services are greatly appreciated. The young gentleman did an excellent job, he was very polite and very knowledgeable. I really appreciate you all sending people to help when we needed it most. Thanks again!

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Yahweh Yahweh, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 1st, 2024

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Verified Customer

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Andrew

I had a plumbing issue where my bathtub and my shower were backed up, and my toilet refused to flush. And the 2-10 Home Buyers Warranty, hire a contractor to come out and fix it.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Bobby

I used this so many times. I used it for my refrigerator. It was fixed so many times that it couldn't be fixed. So they replaced it for me. And my garage door. Just any time I file the claim they have come through for me.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bobby, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Judy

I called in to make my claim and they sent someone out and it got it done. I like the contractors, and subcontractors that they have, especially now with the prominent electric.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Judy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Eric

I only used it once for some electrical issues that I was having for in one of my panels. And basically got good customer care. Only took like 2 days for them to come out, but they would have fixed everything.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Eric, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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James

I used it about 3 weeks ago regarding my ice maker machine. They responded to me very promptly. The employee was very, very courteous to me and very helpful to me. It was a pleasant experience.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Larry

Our water heater cracked, and our washing machine did not work and they came out and fixed it. They were extremely fast and extremely efficient. And I would recommend them to anyone.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Larry, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Dante

Our A/C, or HVAC wasn't working. So we called in to get it fixed. It was great communication. We weren't able to get everything completed, but it was relayed to us in a timely manner.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Dante, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Frank

We had a water leak and we contacted them, and they were able to get somebody out within that first hour. They were very fast and very quick with information, details, and assistance.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Frank, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Rich Ferguson Laurelton, NJ

Overall satisfied with service personnel. Hopefully the website will be improved to easily submit a request for emergency service. Also, if not configured already, would be helpful for the website to auto populate make/model info for appliances previously serviced.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rich Ferguson, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 29th, 2024

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Verified Customer

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Sheryl Gregory

We received top notch professional service.

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Sheryl Gregory, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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Lucia Clontz

For over 20 years, I used American Home Shield but I was never happy. I didn't know there was another option until my daughter mentioned 2-10. I switched about 4 years ago and WHAT A DIFFERENCE! 2-10 is an amazing home warranty company. It is very easy to place a claim, they are very responsive, they offer great customer service, and we receive reliable and prompt technical service. I highly recommend 2-10.

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lucia Clontz, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 16th, 2024

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Dorthy J Durham

The Plumbing Company, C&P Plumbing was out quickly to help with our Hot Water repair! We needed help after our circuit breaker tripped and we had no Hot Water! My daughter is a Nurse at VCU, and my husband is disabled with ALS. They can not skip showers, and thanks to C&P Plumbing no one in our household will have to worry about showers, running the dishwasher or doing the laundry!

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Dorthy J Durham, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 8th, 2024

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WB FOOT LLC

My first Claim Professionalism 5 Stars. The Tech Hamid from On Time Heating and Plumbing was amazing. Efficiency and Effectiveness 5 Stars each. Second Claim (Still Ongoing) Professionalism 5 Stars. The Tech Ben and the owner Angelo from A&P Appliances are amazing. Efficiency 1 Star. I give 2-10 Home Buyers Warranty the lowest ranking because of their paperwork screw-up the job got delayed a week because the part was not ordered. It was not an issue for A&P it was on 2-10's side. This brought my overall ranking of the company down a Star to make it 4 Stars. Effectiveness has not been rated yet as the work is still outstanding.

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi WB FOOT LLC, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 2nd, 2024

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Verified Customer

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Beverly Schertz, TX

No more frustration trying to find a company for the issue and has a client friendly way of handling claims. Other home warranties have way too many cumbersome steps and red tape when issuing a claim. 2-10 Home Buyers is not like that

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Beverly, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Richard Atlanta, GA

The warranty is fine but they need to find better repair companies. A_c companies was suppose to call and set up and appointment to come see why heat pump is freezing up and tripping inside breaker and they canceled the work order and said it was the electrical company needs to come out and never once called. The electrical companies said A/C company needed to.change fuses in heat pump and they won't even come check it out.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Richard, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Verified Customer

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Karl

I've been a customer with them since 2004. So believe me, if they weren't doing a good job, I wouldn't have stuck with them. So they've been very good to myself and my family. Anytime I've called, I've gotten timely service. If I had any conflicts with the contractors, they stepped up on my behalf.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Karl, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Edie Dunn Charlotte, NC

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Edie Dunn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 28th, 2023

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sharon norris

I switched when their name came up on my financial institution app. Having lost my husband last year I needed more things covered than my old company. It just happened that I needed some work done. I was very happy with the company they used. I have already recommended them to my sister-in-law. They are not happy with their current company.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi sharon norris, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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Eydie

When there is a problem, you can't get a hold of a person necessarily. Everything's done through the app, and luckily I found that there are local area managers. I found that if you go to them, it's much better. It's not perfect, but, you end up with someone better. It's just getting the right person. I told somebody who's buying once their builder's warranty goes out to call me and I'll tell them about y'all.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Eydie, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Roderick

You can use their website. It's pretty easy to navigate your request and then once you put in a request, it's a pretty fast response back through emails/phone calls as far as setting up someone to come out to check on the issue.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Roderick, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Omar

Prices are great. The service is excellent, they handle cases quickly.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Omar, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Leslie

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Leslie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Michael

They have listened to my problems, my feedback, and tried to solve the problem for me. Our AC went out in April and the company that came out said they needed to get a part for it. So we had to get a new company to come out because the old company kept on ghosting us and never came out to fix it. But the new company came out and fixed it within less than an hour.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Vera

I've tried them and they really showed up when we needed them most. It was on the 15th, on a weekend, when the air conditioner in the house broke down. I went online and put in the application. We had to wait two days. Monday I called the office and found out it was already assigned to a contractor but they couldn't show up because it was a weekend. Tuesday the contractor came before I got back from work. Really astounding to me.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Vera, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Christopher

Everything went well. I went online and then I received those emails letting me know that they were coming out to my house, who it was, and when they'll be there. And then I got the call from the the contractor. I only paid a $100 deductible and the gentleman who did the service did a great job. He was very professional and quick about the service and I think the value was good for $100. The part and the labor would probably be more.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Christopher, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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David

It's been good so far and we'll probably keep it. We did have one claim that we put through not too long ago and it was set up pretty fast. So when our air conditioner stopped working, it was probably about a month ago when we put in a claim and I believe it was on like a Thursday or Friday and we had someone out Monday to take a look at it. Everything other than the $75 initial surcharge was covered.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Terri

I put in what I needed for warranty services and they scheduled immediately and had the people come out to fix the item. Our ice maker broke in our refrigerator so I put in the request to have it completed. They initiated the service and the company that was doing the servicing called quickly. They came out, checked to see what the problem was, ordered the new part, came back out and installed it, and everything was good to go.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Terri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Kenyatta

Superior customer support. I never had a situation that I called for that didn't get handled in a prompt manner. I've heard of other people having different warranty companies and the horror stories behind that so I'm very pleased with 2-10 Warranty. I needed to use my warranty because my in home built microwave went out and they sent somebody right over within a week to inspect it and found out that it was no good. Told me to go out and purchase one, which I did. They installed that one for me and reimbursed me the money I spent for the microwave.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kenyatta, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Tracye

It's expensive, but putting in a new air conditioning unit is expensive. I've had really good service. I think it's been five years that I've had the warranty. There's been a couple of years when I haven't had to use them, but when I've needed them, they've been there for me. They replaced a whole air conditioning unit and it cost me $100.00, so I would highly recommend them. They always follow up just to make sure that everything's done.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tracye, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Ann

I can only talk about my current experience and it was very good. I didn't know what to expect and I was very pleasantly surprised that it was as good as it was. It was part of when I bought the house. It was offered because the home is old, but I'm going to carry it next year after the warranty ends. I thought they were professional, I thought they were kind, I thought they were great. I was very, very happy with the results and I was happy that I picked 2-10.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ann, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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James

When we have gone through 2-10 they've been really good to contact a contractor or whoever they had to contact to come out and and help us. We haven't used them that many times. When our A/C went out on the 4th of July weekend one year, they were actually very quick to try and get somebody out here. Even though it took two or three calls to get somebody here in a day or two, they were on top of it. It's changed over the years. They don't cover as much as they used to cover and their prices have gone up quite a bit over the years we've had them. So I was kind of disappointed in reading what they cover now because there were quite a few things that they had dropped off the list.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Zachary

One of my A/C units went out. I called them and they told me I could get my own provider because theirs was like two to three weeks out. I did, everything was fine, and I submitted it. A couple weeks later I got a check. The check was a little short, I think they still owe me $30. Other than that it was fine. I haven't had a chance to call them and address it. Could you ask them to let me know about the payment owed to me or do I got a call?

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Zachary! For additional assistance, please give us a call at 720-531-6751. Thanks for sharing and for being the best part of 2-10!

Sep. 20th, 2023

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Verified Customer

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Buffy

They're very responsive. I've had to file several claims since we moved in and they get back to me right away. They assign someone to handle the issue and they do good follow up. The first time was due to air conditioner that we thought was leaking. The second time was one of our garage door opener cables broke. And the third time was what we thought was a plumbing issue but it turned out not to be a plumbing issue. But all three times someone responded very quickly and came out to assess the situation and told us what needed to be done.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Buffy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Joe

They always come through in one way, shape, or form to deal with the issue. I think it was 2 January of 2015 or '14. It was really cold, like a high of 19 degrees here in Hinesville and our HVAC unit went out. I called up 2-10 warranty. The guy came out and seemed to have fixed it for a little bit, the heat worked for like a day. Then it went out again. I called 2-10 again. They found a different person to come out and they came out and they actually said the unit has got to be replaced. And and I was like, well, let's go ahead and do this, whatever 2-10 covers. And so I paid a certain amount and I had a new unit. I think it was $900 where it would have been 6000 without 2-10 warranty. So that really helped our family that winter.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joe, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Phillip

We've purchased homeowners warranties with them for several other houses and we've always been happy with their service. They've done everything I asked them to do. The warranty's fine. I can tell you about the last time I used it, which was a few weeks ago, on one of my HVAC units. The air conditioning stopped working completely. We have an upstairs unit and a downstairs unit. The upstairs stopped working and I called and turned it in and they sent someone out and he was a very nice man. He came out and when he was leaving the problem was fixed or appeared to be fixed and then about an hour later it quit working again. So I called him back and still he was very nice and he came out first thing the next morning and he worked on it again and when he left it was working and then about 8 hours later it quit again. So I had to re-initiate a claim with 2-10 and several days went by and they sent someone else out who has apparently managed to fix it because it's been working now for a week or so.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Phillip, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Bonnie

Excellent customer service. They've always called to give you the information of the people, I don't have to look it up online again. But the reason I gave them 4 stars instead of 5 is because I feel like there's hidden fees. My impression was that I pay once a year the 800, 900, and then when they call out I pay 85. But when I have put in orders 50% of the time there is an issue that has to be worked on and then they say well you have to pay 125 in addition to the $85. So I don't think that's fair. I think those are hidden fees. So for instance like a water heater. I had to have a water heater replaced. I did not realize that I had to wait like a period of 60 days or something before they would fix anything. Even though I already paid the money ahead, I had to wait. So things like that, that I don't feel like were advertised and that I had to wait on. So that's why I don't have 100% satisfaction. But does everything get fixed? Generally yes, and for a reasonable price.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bonnie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Vicky Fredericksburg, VA

When we were selling a rental property, our agent gave us a 2-10 warranty to cover the house from the time of listing until closing. Two minor appliance issues surfaced during the buyers' home inspection and 2-10 got these things fixed prior to our closing. Their customer service was excellent. They even offered to provide a letter of commitment to repair the appliances if necessary after our closing date, which gave great assurance to the buyers. However, the contractor actually got them fully repaired the day before our closing.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Vicky, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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Laconia Byron Pleasant Grove, AL

I don't like that when some of the contracted companies do poor business and they continue to keep the contract. If I complain to you about a company, as a paying customer, and you being grateful for my business, should follow up with that complaint; and hold that contracted company accountable. Also, I feel like a company shouldn't say they will accept the job order if they can't get anybody out within 24 to 48hrs of the acceptance. Then they shouldn't be able to accept the job.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Laconia Byron, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Peter

I had to have my dryer replaced a few months ago. They came, they serviced it 4 times and it kept having the same issue. I had a Samsung dryer, so they replaced it and gave me a great GE dryer that I happened to really like. No problems, they were right on top of it. When they realized it couldn't get fixed, they offered right away just to replace it.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Peter, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Anonymous

I'd used my warranty for my air conditioner and I was able to make a claim and there were no issues, no argument, no fighting, nothing that normally happens when you deal with a warranty company or even an insurance company. The company sent out a contractor immediately and was able to diagnose it, let us know what's happening, and also gave us a timeline of what to expect. 2-10 was responsive and understood the suffering we had to go through because we didn't have anything. Definitely ahead of the game and we're really happy to be customers.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Terri

I've never had an issue. They don't want anything to go wrong. My A/C wasn't blowing, or I guess it was out of refrigerant. At the end they told me that it needed to be flushed and stuff and I literally put in the request at like 3 in the morning and they had somebody out there like within like 4 to 5 hours, as soon as they opened. It took them no time to fix it and obviously I just paid my little deductible and then that was it.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Terri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Linn

I had to get customer support for the vinyl that was torn and I didn't know like what the name and brand was. I reached out to them to try to get a hold of the builder to figure out what it was and even though it was beyond the warranty, they were able to reach out to the builder and the builder was able to relay that information to me. They were still able to get that communication going.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Linn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Joyce

They are very efficient, very quick. The service has been great, so I have nothing negative to say about it. My A/C was about to overflow. So I called and let them know and they come out and got it up and running again and I have the same issue the second time and apparently they just there was another part that he missed that needed fixed also that was plugged up and so he come back out the second time and did it very quickly too. Very satisfied. As soon as I put in the claim I get a text right away and the the guy that's coming is very quick to get back with me.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joyce, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Sharon

The last time that I used my warranty, it was related to a plumbing issue and so I called them and they immediately connected us to a vendor and they could not resolve the issue. So they sent it back to 210 and they properly connected us with another plumber that could resolve the issue. They were always available to answer any questions that I had, they talked me through how I needed to do it online and they were just always available. It was very professional and courteous.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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James

Whenever something goes wrong, within 24 hours there on the money and I don't and I don't mind the small $75 charge. It was $50 when it started, but it went up to 75. I used my warranty was when my air conditioner went went down and and I call home warranty they sent somebody out and they needed the compressor and they had to order it and and and eventually they they received it and as soon as they received it they came and put it in.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

2-10 Home Buyers Warranty Reviews