2-10 Home Buyers Warranty: Read 4,054 User Reviews From Real Homeowners

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Verified Customer

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Diana

It was the A/C unit. It was blowing cold air, and it just kept going and going and going. And they came and they fixed it. And then prior to that, the garage door. I love 2-10. I refer them to everybody. They're nice, and it's easy to use. I'm kind of old school, I'd rather talk to somebody than just do it online. But if it's not major-major, I'll do it online. But if it's major-major, then I'll just call and talk to someone directly. And everyone's super nice, I've had real turnaround time. The contractors are quick. I've never really had to have someone come out more than once or twice, they get it done the first time.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Diana, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Bob Donaldson

Hopefully come November you guys will lower your overall requirement for pay to the technicians I think that that's the only drawback right now everything else is excellent

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi Bob Donaldson, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 9th, 2024

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Verified Customer

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Susan

I recently had a good experience with a warranty service for a leaking kitchen sink, as they sent a plumber who resolved the issue efficiently. However, my current request for assistance has been disappointing; I haven't received any follow-up or scheduled visit. While the initial request process is straightforward, the lack of communication has left me frustrated.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Verified Customer

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Edward

I recently had a positive experience with my washing machine repair, but my AC repair has been frustrating. After the contractor diagnosed the issue, I haven't received any updates, and my AC is still not working. Communication has been lacking, leaving me disappointed. I hope for better service next time.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Edward, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Verified Customer

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Margene

i had a luxury coverage and they declined coverage on an ac they had been repairing thru ought my contract for years by claiming it was nature … crazy…. looking for other coverage

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Margene, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 17th, 2024

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M H (MSU)

I personally recommend signing up with 2-10 home warranty and highly recommend getting the supreme coverage to ensure that you the most coverage for your homes appliances. I can honestly say that having 2-10 as our Home warranty service is worth every penny.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi M H (MSU), we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 5th, 2024

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Verified Customer

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Merle

The plumbing issue in my secondary bathroom was quickly resolved with flawless service. There were no hiccups - service was requested, technician came out, fixed it, and payment was seamless. Overall, a great experience.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Merle, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Anonymous

I recently had a plumbing issue and contacted my warranty company, 2-10. However, I never heard back from the plumbers they connected me with. After reaching out to 2-10 multiple times, I discovered that the plumbers no longer work with them due to payment issues. This lack of communication and unreliable service has left me frustrated and disappointed with 2-10's handling of my warranty claim.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 26th, 2024

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Verified Customer

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Kendrick

The service I received was pretty good and accurate. The vendor did an excellent job and came out quickly to fix the problem, unlike previous experiences. I appreciated the prompt response and efficient service provided.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kendrick, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Joseph

I recently had some issues with my refrigerator service, but overall, my experiences with air conditioning and heating were positive. The company mostly took care of my needs promptly and efficiently, although there were some hiccups. Despite a few bumps, I am generally satisfied with the service provided by 2-10.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Stephen

I recently had an issue with my water heater and called for service. The technician came promptly but unfortunately, the problem was not resolved. Despite this, I must say that the customer service was excellent.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Stephen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Sharon

I had to use this service once due to an issue with my HVAC unit. The experience was not good. The customer service was unhelpful and rude, and the problem was not resolved. I would not recommend this service to anyone.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Marlene

I recently had some maintenance issues in my home that needed attention. The dishwasher stopped working, but thankfully it was promptly replaced. Additionally, there was a leak in my toilet that was taken care of efficiently. I was pleased with the service provided and grateful for the quick response to my problems.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Marlene, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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scolemon

We've had 2-10 Home Buyers Warranties on our homes for more than 10 years and they have saved us thousands of dollars. Their response has always been great. They can't control every action of every vendor they work with, and they were very responsive and brought in another vendor the two times I was unhappy with how a vendor handled things. We will continue to renew each year.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi scolemon, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2024

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Johnnie Rembert

I've been a member of 2-10 Home Buyers Warranty since 2008 and their service have never disappointed me. Recently, my AC coil needed to be replaced and at no fault of their own we had to switched to a different company due to communication issues. My claim was escalated to a new company that came out to assess my problem, submit to order the part, and scheduled a return appointment right after the part arrived. 2-10 Escalation team kept me informed the entire time and called to make sure the work was complete. I feel really good knowing I have 2-10 as my security blanket for my home.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Johnnie Rembert, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2024

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Andy Ahroon

I have been extremely pleased with 2-10 Home Warranty. They have dons some minor claims like a dishwasher, disposal , but they just replaced heating and AC system in one of my rental homes and there was no backlash from 2-10 on anything. They put in a new furnace and central air system and it only cost me around $1,400 for misc. small things not covered by the warranty. Great deal when you price out the cost of a new HVAC system at fifteen to twenty thousand! Thanks 2-10! Andy Ahroon, Realtor

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Andy Ahroon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 30th, 2024

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ALICE GALLARDO

2-10, In the past they were good. However, this experience was very costly to us, for the same issue. They helped with most cost for the water heater, but not the labor. Most Contractors don’t want to contract with a home warranty. Because they lose money, so we ended up having to look for one ourselves that took almost 2 weeks, and then embed paying $700.00 of out of pocket expenses in addition to a reg monthly fee.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi ALICE GALLARDO, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 30th, 2024

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Jeffrey Jimenez

Amazing services from All Set Appliances and 2/10 Warranty company. I had to use them both for the first time and boy am I happy I made that decision, 2/10 Warranty and All Set Appliances, they both came through and found a solution for my problem. I will recommend both companies as they both lived up to their word. Thank you All Set Appliances and 2/10 warranty. All Set Appliances Technician was very knowledgeable, respectful and truly represented the company very professionally. Thanks bud………….2/10 Warranty representatives are amazing as well as they found solutions and never gave up thank you as well for your patience and cooperation.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey Jimenez, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2024

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Verified Customer

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Melinda

I needed to use it for my HVAC, and we called somebody to come and fix it. And it took a few days to get out. And then after they finally made it out, even within a 2 weeks time span, the HVAC was still not working, and it was over a hundred degrees outside. And it was very hot inside and it was during the summertime. So it was not a good experience. But they did write off on me to get a private company to come out and fix the problem. And of course, I had to pay the $89 fee and about $300 out of pocket to get it repaired. However, the actual repair would have cost about $1,500. So it just saved me, you know, about $1,300 in the end. I have another one with my oven, but they gave me the option to get it fixed or give me money to actually just purchase a new one. So it was like a heavy discount. They gave me money to actually get a new one.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Melinda, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Seanta

It's pretty convenient. When I first moved into my new home, the dishwasher started malfunctioning, and I had to get a new dishwasher because the dishes just were not cleaning. It took a few times where the guys that come out to service it, but ultimately I wound up getting a replaced dishwasher. You can easily log in online to file a claim. Usually get a response within 24 hours. And the service has always been positive so far. I've referred two of my friends who have purchased warranties as well.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Seanta, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Anthony

I had to use my warranty not very long ago because my ice maker wasn't working in my refrigerator. And so I went online and they have a portal set up online for homeowners. I logged in, put in all the required information, and as soon as I hit submit, within like 5 minutes, I got a message back and email telling me that my request had been submitted to a contractor.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Christina

I had a broken garbage disposal. They came, they asked beforehand what model it was, and they replaced it immediately. They had the parts readily and available. I would say that they are very convenient. I do very much like their portal which makes it very easy for me to contact them or to submit a claim. They do contact really good contractors, and they're true to their word. We've had them for about 3 years now, and we will continue to pay for them.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Christina, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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William Airy Albuquerque, NM

We had our kitchen oven fail and 2-10 Home Warranty has agreed to replace it. They need to improve the people in their call center. One of the people I spoke to could barely speak English and I didn't speak her language. So we weren't able to communicate. And I just got frustrated and had to hang up. But other than that, the people that I have spoken to there generally have been helpful.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi William Airy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Ronald

The most recent time was when I had some problems with my air conditioner. And at first, they came out and did some things which didn't solve the problem. So the same fella came out. They went ahead and found out that I needed, I believe it was a compressor or something like that. It was all he came out and took care of it. And it's been working fine since. The claims process went very smoothly. The company was on top of it, and they kept me in the loop as to what was going on.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ronald, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Michael

It was related to replacing a water heater, you know. They contacted the first plumber. This was just before the end of the year, and the first plumber sent out to look at it, and they wrote up kind of an estimate. But then they said they couldn't do the work until the beginning of the year, which would have been about 2 weeks later. So then I asked them 2-10 to route it to a different one, and they routed it to another one and immediately came over.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Zerkistan

You cant have a refrigerator loaded with food go out Thursday night. Then have someone call Friday afternoon to tell you he can come out Monday or Tuesday. I'm not sure what is happening with 2-10 but I will keep writing bad reviews with good reviews.

3 days ago

Reply from 2-10 Home Buyers Warranty

Hi Zerkistan, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 18th, 2024

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Verified Customer

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Muriel Jones North Carolina

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Muriel Jones, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Marina

I didn't have any issues. I spoke to a representative at the beginning of this month or the end of last month concerning the issue that I had and concerns as to how the company was going to actually help me out. And the young lady that I spoke to, I think her name was Amina, was very nice. She was very educated about the different policies and programs that y'all had with 2-10 Warranty. And so with her customer service alone, it made me feel comfortable with asking the questions that I need to be asked concerning my home. She provided great feedback and she knew exactly what she was talking about when it came to the actual warranties for our home.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Marina, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Cory

2-10 is the best. I’m very thankful that the seller of our home purchased this warranty service for us. We had a series of unfortunate circumstances and 2-10 was there for us 100%. They covered 2 furnaces that winter. One furnace quit on us, then a couple weeks later the other furnace went out. They replaced both furnaces. Then our washing machine failed. We took a rebate to get a new one. Then summer came around and the A/C wasn’t working. They sent someone out to recharge the system, later we discovered it needed to be replaced and they covered the replacement. If that weren’t enough, the dishwasher went out and once again we took another rebate to replace the unit. I’m extremely grateful for their service. Everyone that I had contact with, from the people in the office to the contractors doing the work were very quick to respond, keep you informed, professional in every aspect, and worked to resolve the issues with our systems

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Cory, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Toya Ol

It took a little while for replacement parts to arrive. Machine is working will update if anything changes 10/10 recommend

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi Toya Ol, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 11th, 2024

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Verified Customer

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Edgardo

I recently had a great experience with the service. They made it easy to get help for my oven issue, dispatching both the oven and electrical services quickly. My faucet leak was also fixed promptly after I submitted a work order. Overall, I'm impressed with their responsiveness and reliability whenever I need assistance!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Edgardo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Allen Taff

They are easy to deal with. Easy to talk to a real person. And have always been very communicative when it comes to fixing anything that needs repairs.

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Allen Taff, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 30th, 2024

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Kurt Lofland

Danny was very efficient and knowledgeable and spotted issues missed by previous service personnel. Also clearly explained what he found and what service work he was going to perform.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Kurt Lofland, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2024

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keesus

Quick response to our service request. Good communication throughout the entire process. WONDERFUL service technician. Pleasant and efficient. Overall, we're very happy with the results and happy to have hot water again!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi keesus, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 9th, 2024

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Jeri Greene

Very satisfied with claim process. Contractors that are dispatched for warranty issues have all arrived as scheduled and are able to fix the issue within a reasonable amount of time.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Jeri Greene, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 5th, 2024

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Cleveland Gustard

2-10 Home Buyers Warranty responds promptly the claims filed. Filing is simple, straightforward and friendly. Follow-up upon service rendered is also prompt and accommodation. This is what I expect and appreciate.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Cleveland Gustard, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 26th, 2024

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Verified Customer

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Sutton

I had a plumbing issue and couldn't find a local contractor through the company, as they are not local and have been bought out by a Colorado-based company. This defeats the purpose of having a local service with established relationships in the area. I was told to find my own plumber and submit for reimbursement, with a low dollar limit. The lack of local presence and relationships makes the service ineffective and frustrating for customers like me.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sutton, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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William

I had to use my warranty multiple times, but it was a frustrating experience. The first time, the assigned contractor wouldn't respond to calls for an electrical issue. We had to go through the process again. Another time, a common A/C unit component wasn't covered, making the warranty seem pointless as we had to pay out of pocket. Overall, the warranty didn't provide the expected coverage and left me dissatisfied as a customer.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi William, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Magdalena

I had a leak in one of my pipes and had to call a plumber to fix it. The response time was great, they came the next day. The plumber did a good job, and overall, I had a really good experience with them.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Magdalena, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Christopher

The service for my AC and HVAC system was fixed, but contacting customer service was frustrating due to long wait times and being passed around to different representatives. It took hours to finally speak to someone about the issues I was having. Overall, the service was good, but the customer service experience was lacking in efficiency.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Christopher, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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LNB Hospitality

Love everything about 2-10. Had them for 5 yrs and not one time have I experience anything bad about putting in a claim and or getting service completed. Very easy to work with and 100% satisfied. Until something differently happened, I am not looking to change for another.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi LNB Hospitality, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 1st, 2024

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Ellen Bowman

I. Had a recent experience with a bathroom faucet and a leak.When I called to 10 they were very understanding of my need.The office personnel are courteous , warm and helpful, The technician was fantastic, He did everything I needed and more.Including cleaning my sink after he Install the new force

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen Bowman, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2024

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Verified Customer

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Melvin

I needed a compressor and I had a leaked in my HVAC, and they replaced it because of the year and the repairs that was needed on it. So I was very pleased. They honor their warranty that they offer people. But I know a lot of companies don't.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Melvin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Katrina

I put in a service request, and they sent the people out to take care of it. The only problem I have that is I have two units and both of them don't work. They did a pretty decent job of getting me in contact with somebody is just that I had ever since this winter, I've not had heat. And I use the home warranty and they have sent people out and stuff but it's still not fixed.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Katrina, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 5th, 2024

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Verified Customer

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jhender02 Garland, TX

Very good home warranty company. Always responsive when I have an issue and there is never any problem in filing a claim or getting someone to come out. I also like that they offer the option of getting a $150 rebate on a new appliance in lieu of having the old appliance repaired. I highly recommend 2-10 if you’re in the market for a home warranty company.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi jhender02, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Verified Customer

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John

I'm approaching 70. A phone is a difficult way to reach out to them, but I had a situation where what was thought to be fixed wasn't, and it was a little difficult to get to a phone person, a live person. But other than that, the issue was handled the following day. There was a part that he had to search for and he just called me today and will be at my earliest convenience to replace it.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Allesa

They're quick, as far as I'm concerned. I had a water issue. And they contacted somebody out of Tucson, they said they were coming, but they didn't show up. I got a hold of them, 'cause that's what I was told to do. They said they don't pay like they're supposed to and it's too far away. So I had to try to find somebody locally myself. So that didn't please me very much because 2-10 couldn't find anybody locally. But I don't think it's 2-10's problem. I think that it's people's work ethic problem, in that they can hardly find people to do the work for them locally.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Allesa, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Shawn

I needed a repair done and it took me three phone calls to find out that my call had been dropped or completed or closed out. But Rick, the guy that does the plumbing, is awesome, he's great. That's all I can say. He's awesome, he's great, and I'm thankful that he's on your team. But you guys are doing great. I appreciate your services and I thank you very much. One more thing is, we can write checks to the company, as I prefer that over cash. There was one service guy that said that he wanted cash and not a check and I didn't like that at all.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Leo North Las Vegas, NV

2-10 Home Buyers Warranty has been our home warranty company for 25 years!! They have always been reliable and fair for our household. About 10 years ago, there was one issue that I had to discuss with the management but they resolved it favorably for us. We have no intentions of ever using a different company and we are extremely please with the service and protection that 2-10 Home Buyers Warranty provides! Keep up the good work and continue being reliable and fair to the home owners.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Leo, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 28th, 2023

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Verified Customer

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Rosemary

The HVAC person that came out, TJ, came to check my air conditioner and give me some feedback on that. I thought he was really, really good. So much so that I chose him to install my new air conditioner, that's how much I trusted him because I thought he was a good fellow and gave me good information. Navigating online and trying to get somebody on the phone is a little difficult.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rosemary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

2-10 Home Buyers Warranty Reviews