Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Carol

I've had great experiences with their service. They respond quickly to issues, like my broken AC and hot water heater, and their technicians are courteous and efficient. While I sometimes handle repairs myself, their help has been invaluable, especially for major problems. Overall, I find their service worth the investment.

2 years ago Edited January 10, 2024

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Anna Hoffman Canton, GA

AC unit broke. They had a vendor in our home in less than 48 hrs to fix it. Highly recommend

2 years ago

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Tracey

I like the quick response and covering items that I needed repairs on

2 years ago

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Andy San Tan Valley, AZ

Great job 👏🏼 great customer service , very knowledgeable

2 years ago

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Nimesh Bhadoria Holly Springs, NC

Great experience for buying the policy, Lets see how the service is.

2 years ago

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Ramsey Searcy Roswell, GA

Very quick to respond and all my issues were addressed. Thanks!

2 years ago

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Omekia Wamsley Rock Hill, SC

Good customer service. I would rather talk to a live person than computer

2 years ago

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Kathryn Clothier Irving, TX

I have used them a couple of times. They seem to be very rherough

2 years ago

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Keith Kennamore Russellville, AR

Currently my claim was denied. I have until 6/2 before I talk to someone. I am lucky I have a 2nd refrigerator since I have waited 3 weeks.

2 years ago

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Carmen Stroud

In time and very polite. More explanation of cost and warranty would have been nice.

2 years ago

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Julia

Excellent response time and high value for a reasonable price

2 years ago

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Elias Manna Kissimmee, FL

Very good service and very good technician. Excellent service

2 years ago

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eucaris cruz

I make a claim for my dryer the come less the 7 day was fixed

2 years ago

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wkray_44

Quick service and reliable service each time I have had to file a claim.

2 years ago

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Tom McCullough Jr. Oakland, TN

Great value and easy claim reporting with the fast response.

2 years ago

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Pat Cleary The Villages, FL

easy to place claim and technician for disposal was out the next day.

2 years ago

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Rosann Abline

Very quick and took care of my washer problem with in 2 days

2 years ago

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Robin Shelton

He was efficient and quickly diagnosed the problem with my dishwasher.

2 years ago

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barbara sutton Chicago, IL

I was pleased with the service and the professionalism of the technician

2 years ago

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Verified Customer

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Melvin Laddin Lakewood, NJ

The repair person came on time. He took care of the problem and was very neat.

2 years ago

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Sam Budhani

I had some concerns that prevented me from rating my experience accurately. Unfortunately, I found the communication unclear, especially when the representative repeated my question without providing a clear answer. Overall, I felt the interaction was lacking in clarity and effectiveness.

2 years ago Edited July 2, 2024

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Larry Regen Allen, TX

Had the parts on-hand and immediately fixed the problem. No hesitation .

2 years ago

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Janet Alexandria, VA

Not happy that CHW was unable to find an electrician for my original concern and now unable to find a plumber.

2 years ago

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Portia N Meachem Middletown, DE

They came before the scheduled appointment. Very customer friendly.

2 years ago

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mnikbakh

I am a new customer and very pleased with the customer services so far.

2 years ago

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Lisa Ames Douglasville, GA

Great knowledge and likeability of your employee. Couldn't ask for more

2 years ago

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Laurie Lewis Hilton Head Island, SC

very friendly, fast and had parts needed on hand. thank you

2 years ago

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BillF Las Vegas, NV

AB&E Heating & Cooling technicians were professional and punctual as promised.

2 years ago

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Verified Customer

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O Tejada FL

I like that I can file a claim on the website and it runs smoothly.

2 years ago

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William Chapman Montebello, CA

Fast and great service. Knowledgeable technician. Parts on hand.

2 years ago

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Verified Customer

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Yolanda Las Vegas, NV

disappointed some part of heater is not covered. but overall the coverage is good.

2 years ago

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Verified Customer

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Ellen Mesa, AZ

Case manager after a disputed claim never got back to me regarding an alternative remedy we both agreed on for my disputed claim. Very disappointed. Jeff F

2 years ago

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Verified Customer

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Richard

The technician was great. He was punctual and informative.

2 years ago

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diane posniack

Basically frustrating!!! Accommodating when setting up a claim but Choice seems to have little control of the outcome.

2 years ago

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Verified Customer

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Harry Blow Olathe, KS

Liked that I saved money and had knowledgeable service techs.

2 years ago

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Verified Customer

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T McCL

I had 1 issue with my oven. I called them and they found the issue and fixed it

2 years ago

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Aaron Hufstetler Warner Robins, GA

The sales representative (Ryan)knew his product and presented it very well

2 years ago

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Vicki Switzer Seminole, TX

professional and timely even when we had to cancel a couple of times

2 years ago

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Vimal Pathak

Immediate reply for claim With in 2 days send technician and Look out problem

2 years ago

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Ron Robinson Wichita, KS

Phil was very professional. Told me all the benefits of Choice home warranty. Good job!

2 years ago

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Verified Customer

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Kim Rapoff

Up until last claim. Work was 90 day warranty but new part too long to get then broke a few weeks later again. I shouldn’t have to Pay $85 again

2 years ago

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ken ruth Cape Girardeau, MO

He missed his first appointment but did good work when he made the second appointment.

2 years ago

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Verified Customer

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Freida Birmingham, AL

Choice Home Warranty is replacing my washing machine, and I am grateful.

2 years ago

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Portia Johnson Wesley Chapel, FL

I called with a problem and choice responded the same day with next day service

2 years ago

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Verified Customer

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Phil Nordlinger Newtown, PA

Very responsiove and quick turnaround from filing of claim to completion of project.

2 years ago

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Verified Customer

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Cindy O'Hargan McKinney, TX

They answer work requests very quickly and usually send good, experienced people to fix problems.

2 years ago

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Verified Customer

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Patricia Las Vegas, NV

Prompt response and qualified technician to fix the problems

2 years ago

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Verified Customer

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Yvonna Lunkas Mesick, MI

Ease of contacting, promptness in reply and getting a service person out.

2 years ago

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Verified Customer

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James Fort Worth, TX

They take your request but use companies that have horrible reviews! And then waiting on a replacement appointment took forever!

2 years ago

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Verified Customer

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Aby

Good Service. I was not convinced to take it; but good value and services.

2 years ago

Choice Home Warranty Reviews