Choice Home Warranty: Read 42,109 User Reviews From Real Homeowners

star star_border star_border star_border star_border

Nikolai Antioch, IL

Choice declined my case with no reason for that. Appeal is in progress

1 year ago

star star_border star_border star_border star_border

Kay Dav Phoenix, AZ

They don't communicate in a timely matter about life threatening situations.

1 year ago

star star_border star_border star_border star_border

George Conway, SC

My claim has not been resolved. I been paid nothing at this point

1 year ago

star star_border star_border star_border star_border

Sandy Harrison Anderson, CA

Lack of communication. No help when requested. Really sad.

1 year ago

star star_border star_border star_border star_border

Tesha Johnson

Took too long to assign to a technician only for the the claim to be denied.

1 year ago

star star star_border star_border star_border

michael laban

The process is too slow and no spervisor

1 year ago

star star_border star_border star_border star_border

Lonnie Washington, DC

You guys never approved any of my claim . And take for ever to find a Tech.

1 year ago

star star_border star_border star_border star_border

Ismet Minneapolis, MN

I called about my dryer machine, 08.16.23. and they scheduled for 08.24.23.

1 year ago

star star star_border star_border star_border

Joann Messick Greeley, CO

They took over a month to get the parts in for my repair

1 year ago

star star_border star_border star_border star_border

Carlos Soto Orlando, FL

very disappointed with the situation and how myclaim was met

1 year ago Edited January 10, 2024

star star_border star_border star_border star_border

david jingozian Myrtle Beach, SC

Waited 2 weeks for repair. Called over 20 times. Had to have it done myself

1 year ago

star star_border star_border star_border star_border

robert reams Lincoln, NE

1 year ago Edited January 10, 2024

star star_border star_border star_border star_border

William James Pahrump, NV

I filed a legitimate claim #203426003 and was denied coverage.

1 year ago

star star star_border star_border star_border

Haley Turnage New Orleans, LA

Worth the money but things are not done in a timely manner

1 year ago

star star_border star_border star_border star_border

Brandon Smith

Didn’t like that my claim was denied saying it was a preexisting condition

1 year ago

star star star_border star_border star_border

Vincent Benevento Raleigh, NC

Little disappointed that my septic was not covered

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Terry New Port Richey, FL

Don't want gift cards want a new machine

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Robert and Marlene Sacramento, CA

Provided horrible service on our first claim.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Gloria Hot Springs, AR

I have had a lot of trouble with the local techs working on my problem.

1 year ago

star star_border star_border star_border star_border

john scanlan Buzzards Bay, MA

when you call, they talk in head piece and too much background noise.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Larry J Goldstein Carnegie, PA

All of your coverages have way too many limitations on warranty coverage.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Edon Freiner Cassville, NJ

Really bad service. We never get what bed from them in a timely fashion

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Andrew Morey Hazlehurst, GA

Never followed up on claims about plumbing.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tom VanDeren Greer, SC

i paid for my hot water heater my Choice Home warranty was actually useless

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Greg Muskogee, OK

I pay premium paid the $85 claim March 14th and still no air conditioner

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Khyle Wabash, IN

I felt robbed! And no one helped me I still don’t have a working dishwasher

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ray

Dissatisfied with how claims are done and the coverage given

1 year ago

star star_border star_border star_border star_border

P C Las Vegas, NV

Not 24 hrs claim call center like they ofer in the advertising

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Marcia Dayton, OH

My last claim on my furnace was not covered.

1 year ago

star star star_border star_border star_border

Vicente Pastor Rowlett, TX

I have to wait 3 day until find the right plumber

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Holy Fire Lake Wales, FL

Their 24-48 hour service call turned into 8 days!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

JL Reece Argyle, TX

No worth is money I spend monthly. May try another service.

1 year ago

star star_border star_border star_border star_border

Carole Tavelle Lexington, SC

The rep Tamar was rude Anything else I would express would be negative.

1 year ago

star star star_border star_border star_border

Cathy Ravello Apex, NC

CHW team help me with my problem..they were great

1 year ago

star star star_border star_border star_border

Paul Kuehn St Louis, MO

Too long a delay in assigning a tech and onsite arrival

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Stacey Vaughan McMinnville, OR

Paid for 2 service calls 75 ea and never fixed my heater and ceiling fan

1 year ago

star star star_border star_border star_border

RB OCONNOR Tampa, FL

3 technicians 4 weeks later still no ice maker,

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Rosa Falu

Too many exemptions, not enough contractors for rural areas. Rip-off!

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Jimmie Little Aurora, IL

To slow for service . Quick to take your money.Slow

1 year ago

star star_border star_border star_border star_border

Christina Houston, TX

Choice warranty didn’t fix my stove or offer a reasonable replacement value.

1 year ago

star star star_border star_border star_border

Ron Johnk Winston-Salem, NC

Whittington hvac not repairing my ht pump

1 year ago

star star star_border star_border star_border

Alisha Breakfield

Customer service has gone down. Disappointing

1 year ago Edited January 10, 2024

star star_border star_border star_border star_border

Michele Greene

Horrible experience!!!! Non cooperative and I ban extremely disappointed!!!

1 year ago

star star_border star_border star_border star_border

Jim Pana, IL

we were without a dishwasher for over 2 months no happy with this situation

1 year ago

star star star_border star_border star_border

Kenneth St Louis, MO

Some of the items were repaired or replaced. Two were not.

1 year ago

star star_border star_border star_border star_border

Maurice Charleston, SC

Your choice of subcontractors has been very disappointing for the most part

1 year ago

star star star_border star_border star_border

Sally VanArman Marshall, MI

Not getting someone to fix my water leak in the bathroom.

1 year ago

star star_border star_border star_border star_border

Phil Kapolei, HI

It’s been over a month and no one has contacted me about my claim

1 year ago Edited January 10, 2024

star star_border star_border star_border star_border

William Baltimore, MD

I have asked to cancel for 2minths and they keep changing me.

1 year ago

star star star_border star_border star_border

Elizabeth Dallas, TX

The companies that are involved are good for the most part

1 year ago

Choice Home Warranty Reviews