Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Michael Todd Williams Papillion, NE

Called Saturday morning. Hard to understand customer service. Monday morning no work order/technician assigned. Luckily got issued fixed through a friend

2 years ago

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Tina Wright Chicago, IL

I loved the fact that my representative was patient, clear, and informative.

2 years ago

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Sharon Cassady West, TX

Getting a hold of you guys is awful! I only used your technicians twice! No problem there! But communication is awful!

2 years ago

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John Mack

Nothing to dislike so far the repair process has been simple and smooth

2 years ago

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Deborah Walker Cibolo, TX

I always get professional representatives to answer my questions when I call.

2 years ago

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Paul Smulian Westminster, MD

Everytime I file3 a. claim it is initially denied. It is ALWAYS accepted on appeal which is a huge pain in the butt.

2 years ago

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Trenetra Dansberry Germantown, TN

So far, the techs have been on time and was able to repair the problem

2 years ago

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sharnae blount

Great experience and I would tell anyone to get with choice Home Warranty

2 years ago

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Joseph McNeely Las Vegas, NV

Good Response Time and Very Good Customer Service Skills !!!

2 years ago

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Eddie Hardeman

Tech was very helpful in explaining what the problem was. Very courteous and customer friendly

2 years ago

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Adam Smith Indianapolis, IN

Great turnaround and great technical. Always a great experience!

2 years ago

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Rafael Mejia Fort Lauderdale, FL

The young man was knowledgeable respectful knew what he was doing and got the job done rapidly

2 years ago

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death knight69 Detroit, MI

Frankie was really nice and works hard I appreciate the service greatly.

2 years ago

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Mike Hortness Terrell, TX

Ethan was easy to work with and did a great job. Very informative and helpful.

2 years ago

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michelle Conde Altenburg, MO

Very helpful hopefully I can leave a great review once it’s fixed

2 years ago

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Gerry Graphos Neenah, WI

I tried to get people to come, and because of the reputation that you have they would not work here I had to pay out of my own pocket

2 years ago

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Tequila Samuel

Our claim was treated as a priority & resolved fast & efficiently!

2 years ago

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Gary Tippitt McKinney, TX

On time and fixed problem in 15 minutes. Very knowledgeable

2 years ago

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Karen Allumbaugh Charlotte, NC

The amount of time I had to wait until my claim was given to a service person . I believe that I should have received a discount on the service cost.

2 years ago

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Tommie Pullins Jr Irmo, SC

Eli provide exceptional options to fit my needs. Professional service...

2 years ago

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Elika Tuialuuluu El Paso, TX

Customer Service Rep answered all my questions and gave me a good rate.

2 years ago

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James Childs Bossier City, LA

Choice was on job very quick and took care of the problem that exists.

2 years ago Edited September 5, 2023

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Shantell Fouchea Belle Chasse, LA

The tech was awesome in and out identified the problem and fixed no hassle highly recommend

2 years ago

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Darcel Bigelow

The technician was on time, evaluated the problem and fixed the issue.

2 years ago

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Emmanuel Asamoah-Boateng Baltimore, MD

Great company. Been with them for about 4 plus years now. Denied only ones. Can’t complain.

2 years ago

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Subin Sha Katy, TX

Technician Adam very kind and helpful. The problem was fixed very quickly.

2 years ago

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Carlos Robles Roselle, IL

Easy to sign up and when I had problems I recieved quick service

2 years ago

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william tresvant Brunswick, GA

very fast and easy to make a claim, claim was taking care of in a hurry

2 years ago Edited January 10, 2024

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Dorniko Ridgell Dayton, OH

I love the customer service. I received prompt communication and confirmation.

2 years ago

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Kelly Waldrop Swansboro, NC

Tim was very knowledgeable knew what to do and was very courteous

2 years ago

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Tina Bell Longview, TX

Fast and friendly service, keep you updated on progress of thing

2 years ago

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Juan Aldaco Cardoza Bakersfield, CA

The service are super great and very fast to respond on the claims.

2 years ago

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William Dayton, TX

Very responsive to my claim. Extremely pleased with the professional service.

2 years ago

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Lynn Harris Norcross, GA

The customer service is awesome. Jumped right in the problem.

2 years ago

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Donna Boswell Kingsland, GA

I called one day and they were out the next .very impressive..

2 years ago

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Lee Var Miami, FL

Great service. Claim proud easy and they fix the problem the next day

2 years ago

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Amy Howell St. Petersburg, FL

Alvin was really listening to my concerns and accepting of my being gay.

2 years ago

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stacey moore Wylie, TX

Technician was very friendly, prompt. And helpful. Great service

2 years ago

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Sherry Suffens

The plumber who came was very nice and very efficient. And, very quick!

2 years ago

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recipes with shauna Pennycooke FL

Love the technician however the should consider the two days waiting period in emergency situation

2 years ago

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Floretta Penny Ponca City, OK

Service was done in a timely manner. The technician was polite

2 years ago

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Monica White Wylie, TX

I was able to easily request service and had quick response.

2 years ago

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SAW Matthews, NC

Outstanding customer service skills combined with excellent service.

2 years ago

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Angela L Griffith Las Vegas, NV

The warranty actually calls a professional in any area, not just a handyman.

2 years ago

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Michael Crooms Atlanta, GA

we had to wait almost a week before they could get a Technician to come out and make the necessary repairs.

2 years ago Edited August 23, 2023

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Andrew Cox Dallas, TX

He was very knowledgeable and friendly! Would recommend them.

2 years ago

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Kaye Cummins Broken Arrow, OK

They were very quick to assign someone to fix my Washing Machine.

2 years ago

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Paul D Wesseler Brandon, FL

Customer service sucks ~ wanted to replace a solar assisted water heater with an electric only heater. Rep would not even consider working with us on this issue!!

2 years ago

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M WB Parker, CO

Easy to do business with. Enrollment was a breeze and phone team had excellent customer service.

2 years ago

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Greg Tillman Delray Beach, FL

It is a great service to have incase you have an unexpected problem

2 years ago

Choice Home Warranty Reviews