Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Yvonne Miller

Choice is very good. Their coverage is well worth it. It is a very good company. Very fair. The staff is very personable. They are concerned and make sure everything is taken care of. They fixed my toilet the next day.

4 years ago Edited January 10, 2024

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Ellen Gordon

CHW did not complete the repairs to my A/C unit, it still leaking. CHW did not pay the full price ot cost me to replace my dishwasher. They only gave me $246.00 to replace the dishwasher and high is everything is these day, that amount was not enough. Take my advise and keep your monthly payments and save for your own repairs.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Dec. 21st, 2021

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Costner

Most of the time they have to send me someone else or I get disconnected. The last time was great, they approved the repair and it was done. I've been a customer for a long time and half multiple houses with Choice because I think that they are pretty good company overall. Some people that they send are not quite as knowledgeable as they should be.

4 years ago Edited January 10, 2024

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Din

Usually pretty good. The quality of service is good. Good value for the dollar. Just recently called them up because I needed a fan replaced and they sent a guy out to come do that. It's a pretty good company, I've had them for about ten years and used them a few times. One time for the air conditioning and I wasn't happy with the outcome but other than that everything else has been positive.

4 years ago Edited January 10, 2024

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albert birks

to many exceptions on items covered. no leaway on real issues or method to appeal.

4 years ago Edited October 13, 2022

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Gary Abraham

Could not find a Contractor to fix my A/C and after talking to several contractors CHW don't pay their bills.

4 years ago Edited January 10, 2024

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sudheer

Quick and nice work, their plumbers turn up soon to fix my complaints.

4 years ago Edited January 10, 2024

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Julious James Ebrom

Every time I've had to use it, I just filed a claim. I call it in and in one or two days the repairman's already here. I've had an excellent service.