Choice Home Warranty: Read 47,220 User Reviews From Real Homeowners

star star star star star

Tash' Buchanan New Orleans, LA

Conrad was awesome, clean, fast and efficient! Highly recommended!

2 years ago

star star star star star

Gary Scottsdale, AZ

Claims are easy to file. Responses from vendors are quick. Process is simple.

2 years ago

star star star star star

Vivianne Pena Tampa, FL

I had an issue filing a claim and Troy W helped me so quick. He is the best!

2 years ago

star star_border star_border star_border star_border

Marc Glenshaw, PA

Wanted me to wait 2 weeks to get my furnace fixed . When it was 20 outside and I have a 3 year old . Had to get my own repairman and pay for it myself

2 years ago

star star star star star

Emilio Navarro San Jose, CA

Every time I call for service they take care of the problem the same day.

2 years ago

star star star star star_border

Shashi Phoenix, AZ

I like service Need speedy service for refrigerator problems Because food is spoiled

2 years ago

star star star star star

Denise Austin, TX

Very quick response time and the company who picked up the job was amazing!

2 years ago

star star star star star

Dennis Eads, TN

I don’t have to hunt for contractors or worry about unplanned repair bills.

2 years ago

star star_border star_border star_border star_border

Travis And Suzanne Las Vegas, NV

Still waiting since Jan. For a leaking refrigerator and a door hinge is not covered even though when I was sold the warranty everything was covered. Seems that’s bit true

2 years ago

star star star star star_border

Theresa Blalock Cleveland, OH

It’s getting too expensive but I can’t afford to let it go. Great customer service!!

2 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Will Glenn Las Vegas, NV

Me as a customer means nothing to Choice Home Warranty. They are disrespectful and literally care zero about treating paying customers with any kind of respect.

2 years ago

star star star_border star_border star_border

Stan RuthJr Waldorf, MD

Still waiting on my appliance to be fixed. Tech came and left, I called the company and its been 5+ days with no resolution

2 years ago

star star star star_border star_border

Lin

Quick response time. But the technician is not doing a through inspection. I think they can do better.

2 years ago

star star_border star_border star_border star_border

Johnny Brown Springfield, VA

I have had many issues with communications with choice. When this is over I will find a new company. It seems that the majority of people who work for them are crap

2 years ago

star star star star star

Sharon Hammond LA

The agent was very informative. I appreciated the straight answers.

2 years ago

star star_border star_border star_border star_border

Manuel Williams Pittsburgh, PA

The small print on the warranty is misleading. I totally dislike any business that claims to provide a service then hits you with the fine print when you make a claim .

2 years ago

star star star star star_border

Charlette Fuller Dallas, TX

Quick response to my service call. I had a repair person at my house within 48 hours.

2 years ago Edited January 10, 2024

star star star star star

Arlan Holst Sacramento, CA

Communication was professional, effective and positive. Much appreciated.

2 years ago

star star star star star

Delores Cypress, TX

GREAT WORK, COMPLETED IN A TIMELY MANNER. I HAVE NOT HAD ANY MORE PROBLEMS.

2 years ago

star star star star star

Drusilla Kelley Philadelphia, PA

type of service explained to me and what systems are covered

2 years ago

star star star star star

Judi Franklin, TN

I like having all of my appliances covered by the same company and a value.

2 years ago

star star_border star_border star_border star_border

valarie viarengo Covington, GA

Choice needs to work on faster service and have a number for contractors who are on a job can get answers. The service is terriable. Customer service is no help.

2 years ago

star star star star star

Cs M Bedford, MA

It's a small fix. But the company guy was nice and detail in explaining.

2 years ago

star star star star_border star_border

Jay Brentwood, TN

I was overcharged by the contractor and brought this to your attention, and you did nothing about it.

2 years ago

star star_border star_border star_border star_border

Astmom Los Angeles, CA

Nothing, Sears service technician are amazing. However, Choice Warranty needs more training, less passing the buck and outright lies about our service calls

2 years ago

star star star_border star_border star_border

Sharon Minneapolis, MN

First service call was perfect!!! 2nd one is still not resolved after 3 weeks. Jury is out on if I’ll continue being a customer.

2 years ago

star star star star star

Fin Haines City, FL

They’re man, Ivo is awesome! I’d recommend these guys to anyone!

2 years ago

star star star star star

Darries St Louis, MO

Great product. Had several repairs and you’ll took care of them all.

2 years ago

star star star star star

Jackie Lewis Hyattsville, MD

It was very easy to make a claim. I received a claim number quickly.

3 years ago Edited March 15, 2024

star star star star star

Judy Griswold Franklin, TN

So far so good. Have had no problems with the service or the repairs

3 years ago

star star star star star

Linda Hot Springs, AR

choice has been good to work with. All calls answered by professional staff.

3 years ago

star star star star star

Jack Sedona, AZ

Good service, come on time, usually know what they are doing

3 years ago

star star star star star

Frank McIntire Englewood, CO

Fast and friendly claims service. Thank you CHOICE Home Warranty.

3 years ago

star star star star star

Lorraine Clinger Buford, GA

Quick response and complete repair within 24 hours! Great job!!

3 years ago Edited January 10, 2024

star star star star star_border

Peter Hoffman Riverhead, NY

The almost two weeks waiting time for repair I was not happy with, although all else was done well

3 years ago Edited September 5, 2023

star star star star star

Judy McAllen, TX

Turned in my first claim, taken care of immediately by very qualified plumbers.

3 years ago

star star star star star

Gandhee01

Good coverage, smart and capable technicians Quickly answered service calls.

3 years ago

star star star star star

Laxmi Komarraju Cary, NC

Thanks for fixing the dishwasher and appreciate your quick response!!

3 years ago

star star star star star

Joyce Freville New Port Richey, FL

Technician was excellent and resolved the problem quickly and effectively.

3 years ago

star star star star star

Ed Manchester, NH

Very quick response to my needs. Tech was here very next day after filing claim

3 years ago

star star_border star_border star_border star_border

Peter Fischer Normangee, TX

unresponsive to problem ; double charges; I need to talk to a corporate person not a call center person with no authority; I may cancel your service due to unesponsiveness

3 years ago

star star star star star

Conard Pahoa, HI

Very timely to repair my Stove And he had the part needed for the repair.

3 years ago

star star star star star

carol edwards Plano, TX

Did a great job showing up on a Saturday to replace garbage disposal

3 years ago

star star star star star

Nino Flagstaff, AZ

One of the easiest companies to work with by far. Very helpful.

3 years ago

star star star star star

Edwin Martinez Washington, DC

Quick communication and excellent response time with my claim.

3 years ago

star star star star star

Mindy Wilderman Madison, WI

Helpful reasonable and prompt! Always able to contact someone

3 years ago

star star_border star_border star_border star_border

Sharon Washington, DC

I realize I have a $60.00 deductible but I didn’t realize I would have to pay for everything I thought that was what my home warranty was for to cover other fees

3 years ago

star star star star star

Denise Sheffield, AL

My claim was handled quickly and easily and worked around my schedule

3 years ago

star star star star star

Valentina Gil Rodriguez Orlando, FL

Excellent customer service. My repairs are handled promptly and effectively.

3 years ago

star star star star star_border

Gilbert Moreno Weslaco, TX

The sales person was very professional and even lower my house call fee thank you.

3 years ago

Choice Home Warranty Reviews