Choice Home Warranty: Read 41,980 User Reviews From Real Homeowners

star star star_border star_border star_border

Bernie Bonavita Peoria, AZ

Technician seemed very knowledegable. It took 8 days to arrive!

1 year ago

star star star_border star_border star_border

Seqwana Pryor Norfolk, VA

Not a comprehensive plan and poor follow-up on claims/denials.

1 year ago Edited August 17, 2023

star star star star_border star_border

Rich Price St Louis, MO

Took multiple days to schedule visit. Approx 5 days

1 year ago

star star star star_border star_border

Sean Antoniello

Inconsistency with quality service technicians.

1 year ago

star star star star_border star_border

Third try…… Green Cove Springs, FL

Service and dealing with Customer Representatives…..

1 year ago

star star star star_border star_border

Stanko Rodic Fairport, NY

The worker was nice , but could not correct the problem.

1 year ago Edited July 14, 2023

star star star star_border star_border

Dennis Engen Scottsdale, AZ

Not replacing equipment with similar equipment.

1 year ago

star star_border star_border star_border star_border

Jane Cook Osborne Houston, TX

Jose was very friendly and helpful but I have not had a good experience with the company.

1 year ago

star star_border star_border star_border star_border

Ed Rosser Ypsilanti, MI

Have no replaced my air conditioner as recommended by 2 different technicians :-(.

1 year ago Edited January 10, 2024

star star star star_border star_border

Gladys Bittinger San Angelo, TX

Fastest response time and email communications were great

1 year ago

star star star star_border star_border

CARL VIEL New York, NY

They have been denying too many of my claims

1 year ago

star star star star_border star_border

Kimberly Felker Chicago, IL

No ease in use…just ok. Could l not do online

1 year ago

star star star star_border star_border

Isaac Gian Carrollton, TX

They didn't pay what they were supposed to pay.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Nakia Campbell Atlanta, GA

Things get patched and not fixed !! Providers of services are rude

1 year ago

star star star star_border star_border

Llew Nash Park Forest, IL

It's hard to contact choice home warranty to file a claim

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Larry Becker

This company looks for any way possible to deny or reduce it payments on claims.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Alex Gant Phoenix, AZ

I dislike the time for follow a claim, is almost 2 moths, claim currently open without any help yet

1 year ago

star star_border star_border star_border star_border

Ronni Gallegos Trinity, TX

You never know anything upfront and it ends up costing you so much money in the end!

1 year ago

star star_border star_border star_border star_border

Wendy Singh

My complaint not complete yet. Still waiting for them to come and do the repairs.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Carol Harvey Phoenix, AZ

Never received any written coverage documentation

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Emilio

I canceled the agreements and I’m still waiting for the refund of the prepaid premiums.

1 year ago

star star star_border star_border star_border

Darriebw Atlanta, GA

Your portal doesn’t work! Fix it, your rating will improve.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Ginny Wayne, PA

Company slow to act, I feel they are always prepared to deny submitted claim.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

C C Temple, GA

They are dishonest and this is an awful company that I can’t say enough negative things about.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Scott Las Vegas, NV

They don’t have service people who respond promptly and deny virtually all claims

1 year ago

star star star star_border star_border

Thomas Ducharme Ocala, FL

it took a long time to get someone to come to my home

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Janet Yoo Granada Hills, CA

My experience has been horrible. I have been rescheduled and the communication has been bad.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Luis Eduardo Gonzalez Rochester, MI

Not happy with resolution of only claim.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Maureen Sielaff Littleton, CO

Does not honor it's commitment, pay less than replacement value of non functioning appliance

1 year ago Edited May 15, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Harvey Kim Lindon, UT

Poor in authorizing work. I totally don’t agree with the reasons given.

1 year ago

star star_border star_border star_border star_border

Kseniia Samoliuk La Romana, 12

No recommend to deal with them. They are not responsible and not reliable in any sense

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Rudy Klaas Kampala, 102

The company hired to do the job has not followed up. (Fixn Two)

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Daniel Garza Dallas, TX

It took almost a month for repairs. Called several time and was just told that claim was in process

1 year ago

star star_border star_border star_border star_border

Mike

Left me with a $520.00 to pay to get my central heating and air conditioner unit repaired

1 year ago

star star star star_border star_border

Rosalinda Kwan

I was denied a refund on part of an a/c unit.

1 year ago Edited May 24, 2023

star star star star_border star_border

Robert Dabbs Cambridge, MA

Nobody called within 24 to 48 hours after claims were made

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Virginia Springs, GP

Worst service ever. Take you money and then just give you the run around on the phone.

1 year ago

star star star star_border star_border

Jesse Chavez Los Angeles, CA

Customer service didn't speak very good English

1 year ago

star star_border star_border star_border star_border

steve hooper Pinson, AL

They do everthing they can to get it of paying for repairs. I will not renew with then

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Richard Oklahoma City, OK

It’s over a month and my dishwasher is not working

1 year ago

star star star_border star_border star_border

JOHN MOCZYGEMBA Wylie, TX

not worth the money or time it took to get something fixed or replaced

1 year ago Edited January 10, 2024

star star star star_border star_border

joseph sanfilippo Carlsbad, CA

took far too long to get the required service.

1 year ago

star star star star_border star_border

Debbie Loris, SC

response time from a service tech is horrible

1 year ago

star star star star_border star_border

Jeffrey Wautoma, WI

Didn't always get the service I expected.

1 year ago

star star_border star_border star_border star_border

Leslie Fayetteville, GA

Had to have 3 items replaced. Choice gave me less than 50% of the cost to replace these appliances

1 year ago

star star star star_border star_border

Nancy Murray

Sending bad workers they dont fix the job

1 year ago

star star star star_border star_border

Mike Walton Weston, CO

Initial agent was a very poor communicator

1 year ago

star star_border star_border star_border star_border

Anthony Shorter Whiting, NJ

Choice outsourcing services to unqualified businesses and in my experience they didn't cover much.

1 year ago

star star_border star_border star_border star_border

Hope Antonelli

Horrible experience- we have waited months been going in circles to get our air conditioner fixed!

1 year ago

star star_border star_border star_border star_border

Judith Tuscaloosa, AL

Did not repair my stove top after I paid my 65$ to service man. Never heard from them again

1 year ago

Choice Home Warranty Reviews