Choice Home Warranty: Read 41,980 User Reviews From Real Homeowners

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Barbara Stein Irvine, CA

Very informative and professional agent.

1 year ago

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Francisco Crisostomo San Antonio, TX

The response was slow, but the service was on the spot.

1 year ago

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Carol Painter San Francisco, CA

Gentleman was very nice and very knowing

1 year ago

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Stoufa Maaref Downers Grove, IL

Price is good haven't had a chance to use them yet.

1 year ago

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Rebecca Tidwell Canyon Country, CA

Kind, professional and explained the plan well

1 year ago

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Dellise Lauderdale Louisville, KY

Great service when you need the extra protection for your home .great service

1 year ago

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jerrell long Grayson, LA

I like it people are very nice and professional

2 years ago

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Kim Ashby Lexington, KY

A little slow to find a technician but the person was very competent.

2 years ago

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Paola Lopez TX

Great service! Knowledgeable and answered all questions.

2 years ago

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Joseph Pagnani Hampton, NH

the best warranty comp I have usde and the best price

2 years ago

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Mas Takashima Oklahoma City, OK

The agent i worked with was SUPER GREAT....

3 years ago

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Gerald Coley Las Vegas, NV

Bought warranty for 3 years and all claims were denied.

7 months ago

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Jay Christopher Berry Maricopa, AZ

CHARGED A FULL YEAR WITHOUT PERMISSION... want to cancel

8 months ago

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Bruce Bodrie Fort Worth, TX

When you get down to costly item always refused…

9 months ago

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Mitchell Wantagh, NY

Customer Service Sucks Was over charged and never received refund

10 months ago

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Shirley Dirden

The person answering the phone was very rude

10 months ago

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jim fitzgerald

Cannot get the company to send plumbers to our home. 90 days no hot water

10 months ago Edited April 4, 2024

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Goudy Jerry Memphis, TN

Dishwasher has been broken for over 2 months. Very poor customer service.

11 months ago

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Ava Wendt Glendale, AZ

My salesperson Thiago lied to me about the service fees.

11 months ago

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Jackie Price Myrtle Beach, SC

Not happy with the coverage once a claim is called in.

1 year ago Edited November 6, 2023

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Tobey Meridian, ID

Representative spoke very fast & I felt rushed.

1 year ago

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Tracy Roberts Burdett, NY

Technician was great, phone operator/service horrible.

1 year ago

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A Houston, TX

Won’t repair. Just give you low dollar amounts when things break. Scam company

1 year ago

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Muckram Basha Morrisville, NC

Need to be clear on the offering and service. I would not recommend to anyone

1 year ago Edited January 10, 2024

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Jie Ren

A lot of items they should cover but they refuse to cover. It is very frustrated.

1 year ago

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Gary Gibson Chesapeake, VA

Didn't like response time to get technician to my home.

1 year ago

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Rick Evans Winston-Salem, NC

Choice is difficult to deal,with . Choice would prefer if you did all the work for them

1 year ago

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lindsey05 Enterprise, AL

Company does not cover every repair they say is covered at time of plan purchase.

1 year ago

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Christina Albertson Papillion, NE

I waited a week in 100° temperatures to have a tech accept the order!!!

1 year ago

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Robert Biloxi, MS

Monthly payments want up with out notice and service fee

1 year ago

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Michael

Price just went up again. 7.00 a month. May have to call and cancel.

1 year ago

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Stanley New Freedom, PA

easy to sign in and get needed informatio

1 year ago

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William

Paying 300.00 out of pocket for a water heater

1 year ago

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Mark Norman, OK

Weak customer service, communication and accessibility to actual person

1 year ago

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Davina Martin Chicago, IL

The price I was originally thought it was for $475 but I was charged $525.

1 year ago

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DS Denton, TX

They tell you one thing and do another. A waste of money they took forever to make repairs.

1 year ago

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Linda Sebring, FL

choice refused payment because I didn't get prior approval to very minimal work approx $144.

1 year ago

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clay gibson Blackshear, GA

They look for ways not to pay your claim , no way to go up ladder to get a resolution

1 year ago

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Robert Gonzales Kansas City, KS

Denied claims. Slow to reimburse for paid claims. Still waiting for reimbursement after 60+ days.

1 year ago

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Larry Reseda, CA

UNACCEPTABLE CUSTOMER SERVICE, OFTEN NO RESPONSE.

1 year ago

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Michiko Buckner

Service fees that were paidset on one claim

1 year ago

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Amorsolo Navarrete Sacramento, CA

Took forever to talk to someone on phone

1 year ago

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Donna Norman Clinton, TN

the whole experence. No one speech english .

1 year ago

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Harvest Temple Indianapolis, IN

Terrible company never pay any claims, never again will they get another dime of mine.

1 year ago

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BarbieAnn Las Vegas, NV

I’m not going to give a good rating because the staff that helped me out was very rude .

1 year ago

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jerry cameron FL

He seemed to be in a hurry, was relatively nice though

1 year ago

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John Krause St Louis, MO

Becoming harder to see consistent responses on like claims!

1 year ago

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Gregory Wagner Florissant, MO

this warranty was worthless for my last AC issue

1 year ago Edited January 10, 2024

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Jack Kulasa St Louis, MO

Been waiting almost 12 hours instead of 6 to hear something about my claim!

1 year ago Edited July 20, 2023

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Me me Richmond, TX

`Had wrong address wanted to contact no one pick up call for more than 40 minuted

1 year ago

Choice Home Warranty Reviews