Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

star star star star star

Thomas DeHoog Kodak, TN

The technician was able to quickly diagnose the problem and solved it to my satisfaction.

3 years ago

star star star star star

Mary Rios Milwaukee, WI

Pleased that my AC unit was fixed and I didn’t have to spend thousands on a new one!

3 years ago

star star_border star_border star_border star_border

Gunjan Ganediwal Pompano Beach, FL

horrible horrible horrible company. Save yourself. Do not sign up with them. They will never stop calling. And they will charge you for every little thing under one pretext or another.

3 years ago

star star star star star

Lorenzo Taylor Killeen, TX

Everytime I need any maintenance or repairs they’re quick and it’s always done right

3 years ago

star star star_border star_border star_border

Greg V Fayetteville, NC

Don't like much , still trying to replace my dishwasher , now I gotta wait near 3 weeks for the check and see about the rest of the finances to finish the project

3 years ago

star star star star star

Steve Jurado Austin, TX

Armando M is very polite and professional. He made making my choice easier to do. Thank you.

3 years ago

star star star star star

John Phoenix, AZ

i like the way your company does business with there costomer straight forward dont changes

3 years ago

star star star star star

Judson Chappel Mandeville, LA

It was easy to submit my claim, and they were here within 12 hours to fix my a/c!

3 years ago

star star star star star

Cheryl Lynn Hayward, CA

The tech was on time and fixed the dishwasher quickly. He is extremely knowledgeable. You

3 years ago

star star star star star

Yvette Register Altamonte Springs, FL

Glad I have the service. The repair specialists are knowledgeable and efficient.

3 years ago

star star star star star

Susan Bowen Washington, DC

Choice is always efficient when handling a repair request and very reasonable pricing.

3 years ago

star star_border star_border star_border star_border

Kristen McJacobson Amarillo, TX

The technicians have been great and tried to fix our unit, but choice denies claims, stating the problems aren’t normal wear and tear. We’ve had a home warranty since we purchased our home in 2008.

3 years ago

star star star star star_border

Esther Roberts Houston, TX

Response time was great. Fixed the problem to our satisfaction. Technicians were very polite and professional.

3 years ago

star star star star star_border

Dolleen Jenkins Middletown, DE

I did like the plumber he was very professional and did a great job, He explained everything vey well

3 years ago

star star_border star_border star_border star_border

Bernard Muriithi Fayetteville, AR

It took forever to get my concern evaluated, language is put in policy to help the company avoid approving claims. Watch out...Do not say you weren't told. They do not deserve one star, my experience.

3 years ago

star star star star star

Joel League City, TX

The Technicians came at the right time and fixed the garage door as soon as possible.

3 years ago

star star star star_border star_border

Shirley Evans Pennington Gap, VA

was pleased with quick response when claim was posted but stated my policy didnt cover it which has plumbing system in it

3 years ago

star star star star star

Paul Jackson Houston, TX

Quick professional response to issues. Repairmen are knowledgeable and responsive to needs

3 years ago Edited July 12, 2023

star star star star star

William F. Wappingers Falls, NY

Someone was out next day and repair was completed. Thanks Choice. Thanks olive air

3 years ago

star star star star star

Michele D

Allijah had great customer service skills and provided multiple plans and payment options.

3 years ago

star star_border star_border star_border star_border

AnnMarie DiMaio Tarpon Springs, FL

The loophole to fix my ac cost me $ 1,500 This should be explained by the ac company before they send someone out. Put me into extreme debt and had no choice due to no ac for 3 days and upcoming surgery the next day.

3 years ago

star star star star star

LARRY N GILBERT Kansas City, MO

I like The Company Because They Stand By Their Work. And that's What We're Looking For

3 years ago

star star star star star_border

Drāno

Service was good. Only gripe was that we couldn’t schedule our appointment until we contacted the contractor.

3 years ago

star star star star star

Tom Lynch Collierville, TN

Easy to submit claim online and prompt authorization and dispatch for dryer repair.

3 years ago

star star_border star_border star_border star_border

Max Encinitas, CA

Avoidance of responsibility to cover real problem at hand Took over 6 calls to get things handled and even still the problem persists So it was not handled in the way it should have bren

3 years ago

star star star star star

Monica Jakubaitis FL

It was excellent! the service was fast ! Very professional! I highly recommended this company !!

3 years ago

star star star star star

D.H. Pensacola, FL

Feniv’s heating and air were very professional and outstanding customer service

3 years ago

star star star star star

Dave LA

No Hassle when filing a claim the company has changed its policy that they will honor all claims

3 years ago

star star star star_border star_border

Robert Smith

Overall good service we have had some issues with them in the past standing by their customers instead of contractors, but overall pretty good

3 years ago

star star star_border star_border star_border

Wayne Reimer Atlanta, GA

Took four days for Choice to assign a technician to fix my air conditioning system. Thank goodness it was only hot one of those days when we were without air conditioning.

3 years ago

star star star star star

Ricki Barlow Las Vegas, NV

I am comfortable knowing should something breaks down in my home, there is coverage for repairs.

3 years ago Edited January 10, 2024

star star_border star_border star_border star_border

callen gaskin Grandview, TX

CHW hired someone to fix our AC and they ended up making it worse. CHW acknowledges that they broke it worse but won’t fix it now. Don’t use them!!! We’re out $7000 now for something we didn’t do!!

3 years ago

star star star star star

Gayle Witt

Jerry T is very through and professional. Gave me choices and a product I can live with.

3 years ago

star star star star star

Suri Chicago, IL

They schedule technician to be send over to solve my cooktops problem with no delay .

3 years ago

star star star star_border star_border

Denise Wilmington, NC

Have not been satisfied with coverage. I would prefer to speak with a person that does not use broken English. Very difficult to understand.

3 years ago

star star star star star

Sharon Jensen The Villages, FL

Accurate info on technician's arrival. Knowledgeable technician who was very nice.

3 years ago

star star_border star_border star_border star_border

Robert Zorzi Birmingham, AL

Hor4ible company. Read your policy in detail. Normal wear and tear not covered. Replacement is about 1/3 of what it actually costs to replace. I will never do business with this CHW again. Horrible.

3 years ago Edited May 12, 2023

star star star star star_border

Michael Wu Missouri City, TX

The response from the company is prompt but contractor scheduled onsite visit is several days kind of too long

3 years ago

star star star star star

JudyAnn Davenport, IA

Josh was very informative and helpful in explaining coverages and payment options.

3 years ago

check_circle

Verified Customer

star star star star star

raynette Bactad Palmdale, CA

Absolutely this is a need. On time and always professional and performs their work with a smile!

3 years ago

check_circle

Verified Customer

star star star star star

Sysong Vue Las Vegas, NV

I like the professional response to my claim needs via email, on the phone, and chat on website.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Frieda Melbourne Beach, FL

I was surprised that you do not pay for installation of equipment you paid for. It is quite misleading to say we are insured.

3 years ago

check_circle

Verified Customer

star star star star star

Marcus Indianapolis, IN

everything was a great with the service and there was no problem with anything. Just great job

3 years ago

star star star star star_border

wayne belsha Highland, IN

It comes in handy. We've used several times. Kind of costly. Paying up front fee. $65 service fee is great though.

3 years ago Edited June 7, 2023

star star_border star_border star_border star_border

Jordan Flaherty Texas City, TX

They do not follow through with claims. Having been waiting for 6 weeks and multiple missed appointments with no resolution from choice customer reps. Would never receive d them.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Andrew

Choice warranty does not under its contract. Choice Home Warranty refused to replace a washing machine because they claimed the machine broke down because of pre-existing conditions. Absolutely ridiculous.

3 years ago

check_circle

Verified Customer

star star star star star

Riman Dallas, TX

Great company, helpful staff. Been a customer for 3 years and I just renewed for 3 more!!

3 years ago

check_circle

Verified Customer

star star star star star

Mark Collierville, TN

Very fast initial response, next day service and very quick on repair/replacement of AC unit.

3 years ago

star star star star star

Sharon Elliott Bolivar, MO

Paul was very courteous checked out my system explained everything he was doing.

3 years ago

star star star star star

Annabel Gabbert Lutz, FL

Easy to make a claim and fast response. Overall I am very happy with the services.

3 years ago

Choice Home Warranty Reviews