Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Carl Paolucci Cary, NC

Most of the time service is worth it but to have a replacement of an appliance the offer to fund the replacement is far too low.

2 years ago Edited August 7, 2023

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kobi kevin Rishon LeZiyyon, M

I had to wait more than a week to get someone to fix the AC. Simply unacceptable. Very disappointing. Eventually I hired someone who fixed the problem. Very bad service.

2 years ago

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Sherry Audette Charlotte, NC

Brandon from Total Plumbing went above and beyond his duty. He is an exceptional technician!

2 years ago

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Mario Reyes Chula Vista, CA

Great customer service,great communication over the phone, pin point and solved my problem

2 years ago

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Mike G Wichita, KS

The technician was friendly, on time, completed the repairs, and explained the process.

2 years ago

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Randy Clark Albany, GA

Phil M gave me a quick comparison of Home Warranty Insurance and what all is covered with the policy and the price.

2 years ago

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Betty Waller Cassadaga, NY

I did not like that you didnot tell up front about the service charge, also your sell person was very nasty !!!! ,when i said no about his offer,he kept talking over me !! I really feel like canceling this now !!

2 years ago Edited August 1, 2023

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William Blackwell Madisonville, TN

Too slow to get anything fixed. Am retired and my wife and have medical issues and raising 2 grandchildren. Almost 2 weeks no ac and approximately 92 in house everyday. This is unacceptable.

2 years ago

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Esperanza Vazquez Miami, FL

Fast response to my claim, technician very profesional and knowledgeable kept apt on time

2 years ago

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Siu Chan San Antonio, TX

Thanks for Andy from Flogistics. He is so professional and finish his job quickly.

2 years ago

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Starshine Guy New Orleans, LA

Helpful attitude and clear communication from both the tech and appeals claim rep

2 years ago

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Terrance Fonseca Shreveport, LA

The rep was very helpful in explaining all the covered items and very kind also.

2 years ago

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Maryalice Nelson Snellville, GA

The technician showed up on time. He found the problem and repaired the faucet.

2 years ago

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Michael Spangler Duluth, GA

I have been working with Luke P for over four years. He is professional and knowledgeable.

3 years ago

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Patricia Crownover Sparta, TN

Technician was very polite, professional, and fixed the problem right away. Great experience.

3 years ago

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Joseph Garner, NC

Excellent service. When you call for service they immediately respond with an answer.

3 years ago

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F D New York, NY

The tech who came to my house today was a gentleman… Did the job quick and clean.

3 years ago

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Tom Assheton Derby, CT

Emergency , get my own contractor and get reimbursed. If not, WAIT for Choice who I think does Not have the best contractor choices in this area.

3 years ago Edited January 10, 2024

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Luis Durango

The person who came in tested the system and said everything should be running smoothly.

3 years ago

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Jack Zhang

It is unbearable with room temperature over 94 degrees while waiting 5 days for a scheduled air conditioner repair. It is not acceptable for Choice Home Warranty to schedule a 5 days later AC repair. Useless

3 years ago

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Joe Ono Hanford, CA

Noah his positive attitude and done to earth personality also his vast knowledge

3 years ago

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Betty Lewis Columbus, GA

comoany notified and a service tech was assigned within 24 hrs. Everything resolved within 3 days

3 years ago

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Jan Hewitt Spring Hill, KS

5 stars for my technician on this service call, 2 stars overall for choice warranty as ALL of my previous calls have been difficult, at best. My representative has not been helpful when I needed her.

3 years ago

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Sidney Posy Warwick, RI

It is worth it. You save on unexpected costs and they find the professionals for you.

3 years ago

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Laura Dalessandro Northfield, OH

I would give a zero if I could. Filed a claim on my broken water softener. Nothing ever done about it. I even called said I was going to cancel. Lady talked me into keeping it. Said she would take care of it. Nope!

3 years ago

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jannette Wild Slidell, LA

amazing young man named Miguel repaired my a/c, I highly recommend this company.

3 years ago

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Vanissia Prout New Orleans, LA

AWESOME - ON TIME. VERY PROFESSIONAL AND FOCUSED ON SATISFACTION!! WOW JESSE J WAS GREAT!!!

3 years ago

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James Moorman Queens, NY

Everything has been amazing, ever time I put in a claim, it is handle with urgency,

3 years ago Edited January 10, 2024

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Martin Ellis Wild Marietta, GA

Known cost of the repair, good standard of technicians and leaving the serviced product in working order.

3 years ago

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Bill Blackburn Philadelphia, PA

George was extremely knowledgeable, professional and quickly got the job done in no time!

3 years ago

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Danny Golden Silsbee, TX

The man was very knowledgeable and what he was doing and showed up on time and did a good job.

3 years ago

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Jim Blythe Owens Cross Roads, AL

The technician was extremely thorough in his inspection of the washer and dryer.

3 years ago

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Kitkat Seminole, FL

Choice responded immediately to my problem and had a tech out to me in less than 24 hours

3 years ago

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Elisa Bracamonte

The premium cost is climbing , copay is climbing and the replacement costs of items are not sufficient to make this warranty worth while.

3 years ago

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Karen Harrison San Antonio, TX

Everything was timely and the service guy was absolutely great and was very helpful.

3 years ago

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Myrtle Cook Ruskin, FL

Very knowledgable, very polite, explained everything, and completed the job to my satisfaction.

3 years ago

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Edwin Bercovici Milwaukee, WI

I disliked that your company does not provide honest service and makes bs excuses. When you denied coverage for a water heater that does not function, the plumber said that your determination is bs.

3 years ago Edited June 27, 2023

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Juan Maldonado San Antonio, TX

The fact that the representative kept giving me a better deal every time we negotiated.

3 years ago

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Richard Tessler Powell, OH

I had my refrigerator repaired that a few months later had to pay another 45 dollars. My toilet was repaired than they would not pay the second time

3 years ago Edited July 19, 2023

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Ismael Gonzalez North Las Vegas, NV

So far so good, made the claim and site accepted it and assigned claim number right away

3 years ago

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Adel Karas Montgomery, TX

David B with Trade Wind AC, is an outstanding technician, Please assign him for any future AC jobs.

3 years ago

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becci3359

3 years ago

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jean pinckney Mt. Pleasant, SC

Service was prompt, no long waiting before I was contacted and work was done satisfactory.

3 years ago Edited January 10, 2024

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Marilyn

First time calling for service. Everything was handled great and the project was fixed right away.

3 years ago Edited January 10, 2024

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Tawana Samuels Haltom City, TX

Sharpe Services and Jared W are ripping poor people off like me, I got a second estimate on my a/c unit, turns out I saved over thousands of dollars and getting ripped off at the same time. Just Bad Business

3 years ago

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Cesar A Falconi Houston, TX

Prompt response to my claim, and the profesional technician chooses to perform an inspection

3 years ago Edited June 20, 2023

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david mcdonald Jacksonville, FL

The money I have saved, easy process and timely response is well worth this service

3 years ago

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Anthony Papantonio Greensboro, NC

Kirk W was very good. His explanation of the warranty was very good. I'm happy with the company

3 years ago

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Jim Foerstner Mason, OH

Kevin was very thorough explaining the A/C & furnace options, and answering all my questions.

3 years ago

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Linda Nelson Layton, UT

This is an AMAZING company!!! Quick response to a flood-like situation! ❤️❤️

3 years ago

Choice Home Warranty Reviews