Choice Home Warranty: Read 41,980 User Reviews From Real Homeowners

star star star star star_border

Erika Sharpe Wilson, NC

Quick service response. Technicians have been good.

1 year ago

star star star star star_border

Miyo Santana-Freeman Elk Grove, CA

The process of having a repair approved.

1 year ago

star star star star star_border

Peter Guillao San Antonio, TX

Good , immediate response and tech services as well.

1 year ago

star star star star star_border

j[m hollladay Richlands, NC

first time going well.waiting on tech.expect schedule soon

1 year ago

star star star star star_border

Tony .Velazco Las Vegas, NV

Responds to problem takes care of problem

1 year ago

star star star star star_border

Maria Feregrino

Quick answer and quick service. Thank you!!

1 year ago

star star star star star_border

Roger Rauschendorfer Annandale, MN

Clarification on how you do business on your coverage

2 years ago

star star star star star_border

Jim Clementi Kannapolis, NC

Quick response and easy process to get work completed.

2 years ago

star star star star_border star_border

Susan Lura Las Vegas, NV

Problem not fixed yet. Technician was clean, polite and personable.

2 years ago

star star star star star_border

Phillip Lane Richardson, TX

Got the job done courteous and professions

2 years ago

star star star star star_border

Home owner Pittsburgh, PA

Fast work to get my problem solved thanks

2 years ago

star star star_border star_border star_border

Mitchell Balk Cleveland, OH

Poor quality repair companies and very low reimbursement for when appliances need replacement

2 years ago Edited October 20, 2022

star star_border star_border star_border star_border

donna west Richardson, TX

You dont fix it and dont give me enough money to replace product after I have been paying premiums for over 10 years!

2 years ago

star star star star star_border

Rhonda Garrett Youngsville, NC

Smart Choice HVAC service man was excellent!

2 years ago

star star_border star_border star_border star_border

Chris Childs Garland, TX

The plumber was friendly and got the job done, and even help educate us on ways to prevent the issue in the future.

2 years ago

star star star star star_border

K Shack

CHW has been quick to respond to our warranty needs.

2 years ago Edited January 10, 2024

star star star star star_border

ana crazy New Bern, NC

this time response was quick an great !,

2 years ago

star star star star star_border

Marla Petway Lawrenceville, GA

The easy claim process. Decent contractors.

2 years ago

star star star star star_border

DeAundra Brabham Summerville, SC

Quick services and immediately follow up

2 years ago

star star star star star_border

Jerry Muratore Broken Arrow, OK

Very professional. Response time was great.

2 years ago

star star star star star_border

Lisa Rotondi Houston, TX

The technician was very organized and professional

2 years ago

star star star star star_border

Greg Tatham Phoenix, AZ

Service representative was really great!

2 years ago Edited September 18, 2023

star star star star star_border

Marvella Cephas Philadelphia, PA

I loved the plumber that was sent The company not so much

2 years ago

star star star_border star_border star_border

CAIN Ft. Washington, MD

Their allowance for replacement parts is low which often times gets you a cheap product.

2 years ago

star star_border star_border star_border star_border

Frances Windscheffel Kansas City, KS

I like the fact you give Veterans a break on price. Other than that, I have not had time to evaluate the company.

2 years ago

star star star star star_border

Virgil Hawkins GA

CHW was able to take care of the issue I reported.

2 years ago

star star star star star_border

Harold Bryce Deltona, FL

Slow on assigning technican to resolve problem

2 years ago

star star star star star_border

Alonzo Sanders Chicago, IL

I just like the services I get from everyone.

2 years ago

star star star star_border star_border

Delancy Alexander Atlanta, GA

Customer service depending on who you speak with can be a bit unprofessional.

2 years ago

star star star_border star_border star_border

T.J. Troche Las Vegas, NV

For as extensive as the list of things covered is, theres a lot of “no that isn’t covered”.

2 years ago

star star star star star_border

Berti Ewertz GA

The customer service I receive is exceptional

2 years ago

star star star star star_border

Anthony Calligaris Chelsea, AL

Very easy to work with. Handles your claim in timely manner

2 years ago

star star_border star_border star_border star_border

Sarah Rose Oak Lawn, IL

Awful, people do not return calls. They play pass the buck and do not fulfill their obligations to your contract.

2 years ago

star star star_border star_border star_border

Linda P Hyder Bridge City, TX

Worker was very polite and qualified. I am disappointed in the product itself. Very noisy.

2 years ago

star star_border star_border star_border star_border

Gayle Hornung Lexington, KY

They send non professional repairmen and take weeks to arrive. Sent them away out of concern for my saftey

2 years ago

star star star star star_border

Melvin E Abbott Columbia, SC

Resolved the problem this time with one call.

2 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Donny E Lithonia, GA

CHA will deny your claims more than they approve! They will also increase your premium every renewal year.

2 years ago

star star star star star_border

AD FL

Quick response. Knowledgeable. Efficient

2 years ago

star star star star star_border

Nancy Hosey Franklin, PA

So far so good. They try to find right person for job.

2 years ago

star star star star star_border

Dannika Avent New Haven, CT

Prompt service and affordable service fee.

2 years ago

star star_border star_border star_border star_border

Dnyce Person Charlotte, NC

Takes too long to schedule a repair and this was my second time waiting over a week for a repair person.

2 years ago

star star star star star_border

Vasudevan Bhagavatula Dublin, OH

Prompt response and quick action. Nice job

2 years ago

star star star star star_border

Rick Dunn Carlsbad, CA

The sales pitch was convincing and well delivered .

2 years ago

star star star_border star_border star_border

Donna Fornof Bess San Angelo, TX

I’ve had to make a dozen calls to try to figure out what’s going on with my claim. Grrrrr!

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 28th, 2022

star star star star star_border

Paula Roberts Cleveland, TN

Problem with Air Conditioner resolved quickly.

2 years ago

star star star star star_border

Joe Boiseau Peoria, AZ

Very rapid response. to request for service.

2 years ago

star star star star_border star_border

Tim Timbo Phoenix, AZ

Just disappointed with Choice discussion on repairing my pool pipe.

2 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

star star star star star_border

Scotch Millsap Chelsea, AL

He was quick, courteous and professional

2 years ago

star star_border star_border star_border star_border

Thawkes2017 Saraland, AL

The price is fair for the market. But it’s only worth it if you need to repair or replace a major appliance.

2 years ago Edited October 19, 2022

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 9th, 2022

star star star star_border star_border

Portia Parker Atlanta, GA

have not been able to get them to pay for much that has gone wrong

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jun. 9th, 2022

Choice Home Warranty Reviews