Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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David R Johnson Hopkins, MN

Good information that was explained very well.

1 year ago

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Karen Bass

Good turn around time, good customer service

1 year ago

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clarence Centreville, VA

Customer service is non existent. Cant pick your own technician even if you have to wait weeks for the repair.

1 year ago

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Musashi Villa Park, IL

If I could leave zero stars I would. These will never pay a claim even though it’s supposedly covered.

1 year ago

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Thomas R Murphy Lehigh Acres, FL

Polite and informative. Going to leave existing service.

1 year ago

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DENNIS REDDEN

Because when Choice Warranty is needed for something major, their track record with me has been a failure.

1 year ago

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David Seivright

Great experience dealing with Brandon J, sales agent.

1 year ago

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Bill Wayne, NJ

Repair done in a efficient and timely manner

1 year ago

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Marie c Winder, GA

Vendor. No show no call. They need to do a better job at selecting their vendors.

1 year ago

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Vanessa Sutton Columbus, OH

He showed up for the appointments on time.

1 year ago

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Joe Lahoud Monroe, CT

You never cover what's really important only what's the cheapest way for you to go.

1 year ago

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Linzie Daniel Fresno, CA

Price and personal account representative

1 year ago

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Bill Brewster

Coverage and cost. They offer good packages.

1 year ago

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Dj Faber Eau Claire, WI

Alot better experience this time verus last time.

1 year ago

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Scooter_D Houston, TX

Tech really did know what to do to ID the failed partss

1 year ago

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DMS Phoenix, AZ

Took to long to get service. Offer price for replacement way to low. Read the fine print

1 year ago

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John Aliifua Phoenix, AZ

No sense in having this if the company goes against what the tech they sent out says.

1 year ago

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Jerry Sanchez Harker Heights, TX

The person that answered my call was great

1 year ago

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Vonn Reed St Louis, MO

Assignment of tech took several days. Tech was timely and professional.

1 year ago

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Carlos Hincapie El Paso, TX

It was easy to file claim from my monile

1 year ago

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Allen Lexington, KY

Unprofessional, slow to respond, and didnt honor the warranty. Id give zero stars if it were an option

1 year ago Edited January 10, 2024

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Mary Graham Rockwall, TX

The response was great, I hope the work is as good.

1 year ago

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Stan Beltz

The technician was very good. The communication with the company really sucks.

1 year ago

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Janell Dumas Beaumont, TX

The Knotty Pine Company was professional and hard-working.

1 year ago

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Jerry Price Wake Forest, NC

The warranty cost is too expensive for narrow job approvals.

1 year ago

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JM/Sallie Calloway TX

I live in a rural area it takes forever to get a job assigned

1 year ago

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Verified Customer

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Joanne Chickasha, OK

Service pretty good.Have company reply faster.

1 year ago

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Verified Customer

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Joanne Media, PA

It took a while to get the job done. The plumber was good.

1 year ago

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Verified Customer

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Carl San Antonio, TX

Repairs are completed timely and contractors are pros.

1 year ago

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Verified Customer

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Mahesh Alurkar Raleigh, NC

Didnot find a good technician for fixing my water heater for 2 months. When i found my own? Denied my claim.

1 year ago

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Verified Customer

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Justin Hayes Tyler, TX

1 year ago

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Kim Cribb Pensacola, FL

So far, the value of our premium has been worth the cost

1 year ago

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Verified Customer

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Dennis Mallory Show Low, AZ

Tradesmen they use are slow to provide service and not good at their job.

1 year ago

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Cheryl Del'Ve Cypress, TX

So far they have been good at most of our claims

1 year ago

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wayne brock Canton, OH

He got the washer fixed, he was very knowledgeable,

1 year ago

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Verified Customer

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amy hanson Oxon Hill, MD

Last job that i needed done they didnt want to pay the full amount

1 year ago

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Verified Customer

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Eddie Howell Miami, FL

An improvement over AHS. Three service calls satisfied.

1 year ago

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Verified Customer

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John Austin, TX

Have mostly been happy but a/c not covered when we needed it.

1 year ago

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Verified Customer

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Katherine Cary, NC

response time was too long without hot water for almost 2 weeks

1 year ago

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Verified Customer

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Lorraine Brooklyn, NY

Wait time can be lengthy. However, appliance was fixed.

1 year ago

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D. Brown Dover, DE

like the fact the agent I spoke with Yohni was very helpful

1 year ago

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Bertha Chen Oakland, CA

agent too abrupt, not very polite. they don't chat with customer.

1 year ago

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Verified Customer

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Ava Silver Spring, MD

It was quick and easy. Appointments scheduled timely.

1 year ago

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Verified Customer

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Larry Olathe, KS

everything was good, nice and polite people.

1 year ago

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Verified Customer

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David Evans, GA

Very discombobulated in their support. I am very frustrated working with them.

1 year ago

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Verified Customer

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Norman Foley, AL

CHW has done its homework because they do not pay for common break down items.So what good is the warranty?

1 year ago

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Bruce Sanders Marietta, GA

Almost always have had very good service.

1 year ago

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Verified Customer

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Robert Phoenix, AZ

Bad water heater cost ME 785.00 plus 85.00 for the tech call. Is that a home warranty??

1 year ago

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Mary Chesterfield, MO

I like the security of a home warranty such as CHW.

1 year ago

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Verified Customer

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Cheryl

it took 11 days to get my hot water heater fixed and they did not pay my serviceman his entire charge

1 year ago

Choice Home Warranty Reviews