Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Steve Skinner

customer service, knowledge of sales representative

7 years ago

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Lois Cohrs

Contract contained too many exclusions and limitations. Too many negative reviews

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Aug. 14th, 2018

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Verified Customer

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Enoch Michael Mounts Sr. Bessemer, AL

Still waiting on Refrig being fixed 12 days now still not fixed

7 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We will contact you directly to assist.

Aug. 7th, 2018

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Julian Suazo Lake Jackson, TX

have come back to fix repairs they had done previously

8 years ago

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Joon Closter, NJ

Many common problems are not covered and there are often hidden fees (because some damages are only partially coverred)

8 years ago

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Nguyen Jensen Las Vegas, NV

They are very helpful. I recommend everybody use it.

8 years ago

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CM Windham Missouri City, TX

Job well done fromfiling the claim through completion

8 years ago

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Trina Wesley Katy, TX

very helpful and caring, attentive and fast response time

8 years ago

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Len S Waldorf, MD

efficient, did not wait a long time to talk to an agent

8 years ago

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Betty L Shaw Indianapolis, IN

Upset that they don't cover water heaters

8 years ago

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Abe Elmhurst, IL

Most of the claims are not covered . You have to pay the service call first and then you get toldthis is not covered

8 years ago

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Regina Zobrist Las Vegas, NV

not happy with them whatever, they have never a repair man that competent enough to repair my appliances.

8 years ago

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Irvin Hollywood, FL

Dependable , timely, good value for the service

8 years ago

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NA

convoluted rules for equipment replacements, not flexible to meet customer specific needs

8 years ago

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Jack lee Irving, TX

Their customer service is very good and prompt

8 years ago

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Ralph Stevens Rayville, LA

Good service and helpful with questions and time

8 years ago

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Stella Moorer Daphne, AL'

Choice Warranty is very responsive to our claims.

8 years ago

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Hossein Moaddab Rockville, MD

It's horrible warranty, they take your money but won't pay any penny back to fix your insured appliances

8 years ago

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Darel Palmer Huntsville, AL'

Choice is intent on not covering major items - HVAC,Dishwashers, Refrigerators etc

8 years ago

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STEVE

Good price and service so far. A little too much up selling effort.

10 months ago

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Delsia G.

It was very easy to work with Choice Home Warranty! Great service!

10 months ago

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Jerry Belluomini

Choice denied my claim for some bogus reason. This is not worth the money I paid for this bad service. I would not do this again for any home waranty service.

10 months ago

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Fer Tan

I used them for my Fridge . Quick respond and honest contractor .

11 months ago

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Fitzgerald Hunter

Great customer service and support dealing with the issues that arise with being a home owner

11 months ago

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Murali Reddy

I'd rate them best on one of my issues that i had, and resolved in a timely manner.

11 months ago

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Gerhard

Filing my report was simple, and repairs were scheduled quickly.

11 months ago

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Maggie Marquetti

Not worth the money. Service is slow and not much is covered. You are better off putting money aside for a rainy day if you can.

11 months ago

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Peter Klocek

The claim was filed very quickly and the repairs were done in 24 hours.

11 months ago

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Mario Carmona Phoenix, Arizona

Great professional fast response and job well done! Thank you CHW for fixing my ac unit.

2 weeks ago

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Ruth Culham Portland, Oregon

I have had several appliance issues that have been taken care of promptly and efficiently.

1 month ago

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Ted Tindall Sells, Arizona

The technican was knowledgeable and, the good news, quickly found that the worn-out part was still available.

1 month ago

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Eddie

It was easy to file a claim and the service was prompt and precisely what was needed for my home.

1 year ago

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Wendy Wu

Response very quickly! The third party contractor works well. I recommend Choice to my friends!

1 year ago

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Ken Frickson

I was very impressed with the timely response from Choice HOME Warranty. Very professional.

1 year ago

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Anita

the contractor was good but I was very disappointed because choice home warranty would not replace the sheetrock in my ceiling because of the leak.

1 year ago

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Dina s

Company is not as legit as it appears.customer service was a scam. Not accessible by phone. Tried to cancel and got the run around . No one was accessible to cancel

1 year ago

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Waverly Damato

They are a scam. I purchased 2 warranty policies for main house and townhouse. And have had numerous issues with claims. They will bandage fix an issue but will not pay out a claim if the equipment needs to be replaced.

1 year ago

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Brenda Heistand

Fast service and good technicians who know what they are doing. Been with Choice for 11+years

1 year ago

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Faye

The general information and the reviews of others let us know we have made a wise choice

1 year ago

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Chad Peters

Would NOT recommend!! Have had issues with multiple claims submitted. Not worth the money or hassle to deal with them. Last claim submitted would have been faster and cheaper than actually going through Choice Home Warranty.

1 year ago

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Mark Meier

Tim did an excellent job, offering upgrades, providing proper information, great attitude

1 year ago

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robert Hitchcock

I was getting text and email at different times wasn't sure when tech will show up on my text or email messages

1 year ago

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deloris davis

They are a great company for me on time,considerate,friendly and just the best.

1 year ago

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Vicki

The technician was great, but it took 2 weeks to get the appointment. Not good when a refrigerator goes out.

1 year ago

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Patti Cormier

Corey was very professional and on time; he let me know what was going on every step of the way.

1 year ago

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Laszlo Somodi

Service technician was here in 48 hours and took care of the problem in a very professional way

1 year ago

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Ashfaq

I am happy with choice home warranty, When I call are emails then work Don very short time

1 year ago

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Azhar

I am very happy with Choice home warranty service , quick responses , nice people.

1 year ago

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tim pirkey

paid extra for coverage of sump/jet pump,the unit failed,they rejected my claim,i then tried to remove the extra coverage,and get reimbursed,they won't do that.when my policy expires i will not be renewing.

1 year ago

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Skylar Patton

I have filed a claim 2 times. Both times they sent someone out for a $75 fee, just to tell me something is broken but the warranty won’t cover anything. Honestly a giant waste of money and time.

1 year ago

Choice Home Warranty Reviews