Choice Home Warranty: Read 41,980 User Reviews From Real Homeowners

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For Game Carol Stream, IL

Customer service support is not good, Specially claim manager way of talking is so rude, disrespectful,

1 year ago

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Deborah noble Frankfort, KY

Customer service rep was awesome. Very informative

1 year ago

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Jeffery Overland Park, KS

Amount promised for the applications. And it has been 8 weeks swing for the money for the stove. Unexceptional!!!!

1 year ago

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Michael B Fort Mill, SC

I was not happy with CHW not covering my reimbursement claim #185397636 on my is 27 year old system.

1 year ago

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Rita Morristown, TN

poor communication inability to provide a repairman in a timely manner length of time to receive reimbursement

1 year ago

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Joe Assault Lorton, VA

The lowest pricing I've found but it's a hit or miss on service.

1 year ago

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Judith Porter Charlotte, NC

I have a plumbing issue that has not been resolved in a timely manner.

1 year ago

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carissa Honolulu, HI

It's impossible to get quality repair companies from CHW! Customer service is terrible! I wouldn't recommend them!

1 year ago

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Eddie Mesa, AZ

Refused to honor my warranty. If something is on your warrant it shouldn't cost you.

1 year ago

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Dave Dallas, TX

Pretty good service and reasonably priced .

1 year ago

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Roy McCorkle Palm Coast, FL

They were able to handle my problems and

1 year ago

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Nancy Hightower Dallas, TX

Choice Home assisted with repair company

1 year ago Edited March 1, 2023

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Elizabeth Windsor, CT

Dislike phone hold times, like online contact

1 year ago

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fishinbare64 Dayton, OH

My dryer was repaired very quickly . With no hassles. Mark

1 year ago Edited March 31, 2023

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Ronald Kirchoff League City, TX

It took over a week to get someone to look at the appliance.

1 year ago

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Betty Bullhead City, AZ

How quickly I was able to get help with my claims.

1 year ago

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Sean Richmond, TX

Third warranty call, where the warranty was denied. 3of4 is not a good percentage

1 year ago

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Hetalben Patel Lowell, MA

Last service wasn't happy with the financial out of pocket money paying to the plumber

1 year ago

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Roger IA

The repairman did not accurately describe the problem ane you denied my claim

1 year ago

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James Waters Buffalo, NY

Choice Warrnanty was not customer friendly to this writer. Claim was denied without merit or adequate follow up.

1 year ago

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Chandrika Porika Frisco, TX

Quick and easy to schedule and Always on time

1 year ago

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Gilda Saul-alvarez

Second time I receive the incorrect information via e-mail regarding appointment.

1 year ago

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Gregory Maxwell Chicago, IL

The technician was great, I don't like your coverage which is not preventative

1 year ago

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Norma Zeinert Temple, TX

Very happy with the overall service….thank you

1 year ago

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Waymon Cleveland, TN

It took over a month to get anything done and I’m still waiting for a check to pay for a new stove

1 year ago

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James New Braunfels, TX

It has been good for the most part, covered parts issues

1 year ago

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Lyman St Louis, MO

I don't care for your automated voice system.

1 year ago

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Bill Hunter Irmo, SC

On the front end it seems the services and price are good.

1 year ago

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Chris Breckenridge Austin, TX

The company was quick to respond via email

1 year ago

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Folake Ogunbowale Akron, OH

Excellent customer service. Timely and good communication.

1 year ago

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Ron Hixson, TN

Quick to respond and schedule tech to home visit.

1 year ago

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Anteneh Teddy Melaku Decatur, GA

They have low quality Tech and they do not care if you get the proper service or not.

1 year ago

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Toni Miles Los Angeles, CA

Thank you for the fast response time to my claim.

1 year ago

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Jeff Atlanta, GA

Response time and professional service and communication.

1 year ago

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Japhet Gaztambide Kissimmee, FL

Almost 2 weeks to install a new water heater and have to pay 350$ additional

1 year ago

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Howard Somerset, NJ

some of the people they use are unreliable I have plumbers never show up

1 year ago

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Arthur Houser Indianapolis, IN

I liked the service repairman attitude and professionalism.

1 year ago

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Christine Lundy Cordova, TN

Contractors don’t show up and they don’t call to reschedule.

1 year ago

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Angela Richmond, VA

Worst company ever!!! I called in a claim and they gave me a plumber for 9 days out. Like really? I have no water!!!!

1 year ago

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Debbie Moseley Oklahoma City, OK

Would not approve repair even though not my fault and due to wear and tear.

1 year ago

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Lynn Daigle Deport, TX

Fast service and easy to file a claim with them

1 year ago

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Rob Iverson Franklin, TN

It took 5 days to get the repairman out to fit my HVAC unit.

1 year ago

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Iyad Jabbour Lexington, KY

The company sent a person the same day!!

1 year ago

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Joe Terry Maumelle, AR

Good tech came out and took care of the problem.

1 year ago Edited September 13, 2023

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Joejohn Black IL

Excellent help. Arrived per plan. Polite.

1 year ago

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Laura Mestler Hopkins, MN

When I called with a concern, they fixed the problem.

1 year ago

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Teresa Ramos WA

Anthony was very informative and friendly

1 year ago

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Ashley Spann Charlotte, NC

Great company and love the price and quality

1 year ago

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Leo Christ St Louis, MO

missleading on what is covered not enough money for replacement cost

1 year ago

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Phyllis Miller Cincinnati, OH

False advertising. Offered an extremely low replacement cost and told me I would not get a refund on my contract.

1 year ago

Choice Home Warranty Reviews