Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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John Adewumi Mount Juliet, TN

Satisfied with the agent spoken to. Meets our need.

1 year ago

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Don McGaffey

Very skilled. Easy to get information. Pleasant.

1 year ago

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Paul Allred Woodway, TX

Just started contract,Jonen K was helpful so far.

1 year ago

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John Geritano Palm Bay, FL

Called on phone very professional and knowledgeable

1 year ago

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Lynne Girard Sarasota, FL

Not something I would continue renewing or purchasing in the future. Not worth it.

1 year ago

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Citizen Caine Huntsville, AL

Do not cover all maintenance repairs that involves some cosmetic

1 year ago

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Lowry Los Angeles, CA

Some repair companies are better than others

1 year ago

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k9bridge Rock Hill, SC

Service came, was pleasant, did their job and left.

1 year ago

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Joyce Wert Pflugerville, TX

Dishwasher was repaired and in a fairly timely manner.

1 year ago

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Noel Soodeen Brooklyn, NY

Friendly customer representative, negotiatiable

1 year ago

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Aditya Kumtakar Baltimore, MD

Technician fixed the appliance and arrived on time

1 year ago

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nic birch Millington, TN

not sure its worth the money... 1st issue and cant find a technician and if i find my own i have to pqy service costs

1 year ago

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Jim McNeely Ashland, MO

Like: Reputation Dislike: Flooding my inbox with emails.

1 year ago

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Ronald Jones Fairburn, GA

Technician did what was required and it worked,

1 year ago

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Bernard CARTER SR. Harvest, AL

Submitting a claim is very easy and quick

1 year ago

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Joyce Kyser Greer, SC

Most times the service call is handled pretty quickly

1 year ago

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Dorothy Winter Park, FL

We had a plumbing issue that was not resolved to our satisfaction.

1 year ago

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Noodles Las Vegas, NV

They screwed me out of $175.00 they told me to get and pay outside Tech.. I paid and now they refuse to pay me back.

1 year ago

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Dmitri St Louis, MO

What a headache and the amount of paperwork required to get an approval is ridiculous.

1 year ago

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Frank Miami, FL

Overall great job need to schedule repairs know quickly.

1 year ago

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Joseph Gardena, CA

Everything good just depends on future pricing

1 year ago

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Audrey Benedict GA

I had 2 problems and had to pay a service fee for both of them. Not fair!

1 year ago

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Tina D. Harris Loris, SC

CUSTOMER SERVICE PERSON VERY PLEASANT & EFFICIENT

1 year ago

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Melinda

No responsiveness when you call about claim follow up. Hard to get claims approved.

1 year ago

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Rosaria Belleview, FL

Service and spoke with an accent. It was hard to understand him.

1 year ago

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Huger Ford

I am not a fan of CHW not being able to locate a technician to service my A/C.

1 year ago

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Mark Richman

Our boiler went out a few weeks ago but they were not able to send anybody, so they actually wanted us to get somebody. It was taking us a while to get somebody ourselves, so we actually had to find a third party and unfortunately that particular third party did not do the job. And then we were delayed. We just finally just had it get it done through somebody else.

1 year ago Edited January 10, 2024

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James Hill Jacksonville, FL

I want a refund of my money. Employees hang up in my face. Vendors don't show for jobs. Terrible!!! I will not renew!

1 year ago Edited September 6, 2023

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Marty Roustio Farmersville, TX

Took a week to get a tech. It’s fixed now.

1 year ago

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Malinda Zarate Hot Springs Village, AR

I'm satisfied with the service and price.

1 year ago

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Catalina Ioan Realtor Tomball, TX

The efficiency and good timeline of the technician.

1 year ago

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KHova 73

Overall costs, knowledgeable, and professional technicians.

1 year ago

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Lakeysha Williams Castro Valley, CA

The technician was awesome. He knew that it wouldn’t be approved, but was willing to help me anyway.

1 year ago

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Fred & Bernoune Guerrier St. Petersburg, FL

My AC not working and i get a 2 weeks appt and tech doesn't answer phone

1 year ago

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Patricia Drummond

Good service from all of the technicians

1 year ago Edited January 10, 2024

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Kathleen Reilly Charlotte, NC

They are not transparent. It isn't until something needs repair that you learn they don't cover the repairs.

1 year ago Edited August 24, 2023

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Margaret Anne GOETZ Burleson, TX

when rep air tech called to get an ok for the repair, it was denied. We had to pay out of pocket,

1 year ago

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Tommy Dedmon Fullerton, CA

Phone prompts need worked on. Still waiting to talk with someone

1 year ago

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Orlee Nuñez Las Vegas, NV

Agent sounds knowledgeable in his field.

1 year ago Edited July 25, 2023

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Loring Wilson Dublin, GA

They did a great job resolving my AC issue.

1 year ago

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Denny Varghese Pearland, TX

Customer service seems difficult to get a hold of

1 year ago

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Junele Zimmerman Wichita, KS

The Pipeworks technician is ok but not impressed with customer service or the reimbursement option

1 year ago

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John Dulanto Ellenwood, GA

Good service . Polite courteous and prompt

1 year ago Edited November 3, 2023

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Amy Steidl Melbourne, FL

Professional sales associate. Very helpful.

1 year ago

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Charles

Very knowledgeable and professional . Good

1 year ago

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Nextnomics Nextnomics Eastbourne, ESX

Positive experiences with Choice Home Warranty

1 year ago

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Raisa North Port, FL

Happy with the repair, even it took couple visits

1 year ago

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Maryellen Berry Mableton, GA

Kind service provider who fixed my issue.

1 year ago

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Alice ONeal Waxahachie, TX

Poor customer service. Tried to call back after buying the service agreement and can not get him to answer the phonr

1 year ago

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Nicki Avery Hayward, CA

Easy to submit a claim. Reasonable monthly fee for seniors.

1 year ago

Choice Home Warranty Reviews