Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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James New Braunfels, TX

It has been good for the most part, covered parts issues

1 year ago

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Lyman St Louis, MO

I don't care for your automated voice system.

1 year ago

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Bill Hunter Irmo, SC

On the front end it seems the services and price are good.

1 year ago

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Chris Breckenridge Austin, TX

The company was quick to respond via email

1 year ago

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Folake Ogunbowale Akron, OH

Excellent customer service. Timely and good communication.

1 year ago

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Ron Hixson, TN

Quick to respond and schedule tech to home visit.

1 year ago

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Anteneh Teddy Melaku Decatur, GA

They have low quality Tech and they do not care if you get the proper service or not.

1 year ago

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Toni Miles Los Angeles, CA

Thank you for the fast response time to my claim.

1 year ago

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Jeff Atlanta, GA

Response time and professional service and communication.

1 year ago

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Japhet Gaztambide Kissimmee, FL

Almost 2 weeks to install a new water heater and have to pay 350$ additional

1 year ago

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Howard Somerset, NJ

some of the people they use are unreliable I have plumbers never show up

1 year ago

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Arthur Houser Indianapolis, IN

I liked the service repairman attitude and professionalism.

1 year ago

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Christine Lundy Cordova, TN

Contractors don’t show up and they don’t call to reschedule.

1 year ago

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Angela Richmond, VA

Worst company ever!!! I called in a claim and they gave me a plumber for 9 days out. Like really? I have no water!!!!

1 year ago

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Debbie Moseley Oklahoma City, OK

Would not approve repair even though not my fault and due to wear and tear.

1 year ago

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Lynn Daigle Deport, TX

Fast service and easy to file a claim with them

1 year ago

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Rob Iverson Franklin, TN

It took 5 days to get the repairman out to fit my HVAC unit.

1 year ago

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Iyad Jabbour Lexington, KY

The company sent a person the same day!!

1 year ago

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Joe Terry Maumelle, AR

Good tech came out and took care of the problem.

1 year ago Edited September 13, 2023

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Joejohn Black IL

Excellent help. Arrived per plan. Polite.

1 year ago

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Laura Mestler Hopkins, MN

When I called with a concern, they fixed the problem.

1 year ago

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Teresa Ramos WA

Anthony was very informative and friendly

1 year ago

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Ashley Spann Charlotte, NC

Great company and love the price and quality

1 year ago

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Leo Christ St Louis, MO

missleading on what is covered not enough money for replacement cost

1 year ago

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Phyllis Miller Cincinnati, OH

False advertising. Offered an extremely low replacement cost and told me I would not get a refund on my contract.

1 year ago

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Erika Sharpe Wilson, NC

Quick service response. Technicians have been good.

1 year ago

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Miyo Santana-Freeman Elk Grove, CA

The process of having a repair approved.

1 year ago

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Peter Guillao San Antonio, TX

Good , immediate response and tech services as well.

1 year ago

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j[m hollladay Richlands, NC

first time going well.waiting on tech.expect schedule soon

1 year ago

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Tony .Velazco Las Vegas, NV

Responds to problem takes care of problem

2 years ago

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Maria Feregrino

Quick answer and quick service. Thank you!!

2 years ago

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Roger Rauschendorfer Annandale, MN

Clarification on how you do business on your coverage

2 years ago

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Jim Clementi Kannapolis, NC

Quick response and easy process to get work completed.

2 years ago

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Susan Lura Las Vegas, NV

Problem not fixed yet. Technician was clean, polite and personable.

2 years ago

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Phillip Lane Richardson, TX

Got the job done courteous and professions

2 years ago

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Home owner Pittsburgh, PA

Fast work to get my problem solved thanks

2 years ago

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Mitchell Balk Cleveland, OH

Poor quality repair companies and very low reimbursement for when appliances need replacement

2 years ago Edited October 20, 2022

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donna west Richardson, TX

You dont fix it and dont give me enough money to replace product after I have been paying premiums for over 10 years!

2 years ago

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Rhonda Garrett Youngsville, NC

Smart Choice HVAC service man was excellent!

2 years ago

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Chris Childs Garland, TX

The plumber was friendly and got the job done, and even help educate us on ways to prevent the issue in the future.

2 years ago

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K Shack

CHW has been quick to respond to our warranty needs.

2 years ago Edited January 10, 2024

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ana crazy New Bern, NC

this time response was quick an great !,

2 years ago

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Marla Petway Lawrenceville, GA

The easy claim process. Decent contractors.

2 years ago

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DeAundra Brabham Summerville, SC

Quick services and immediately follow up

2 years ago

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Jerry Muratore Broken Arrow, OK

Very professional. Response time was great.

2 years ago

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Lisa Rotondi Houston, TX

The technician was very organized and professional

2 years ago

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Greg Tatham Phoenix, AZ

Service representative was really great!

2 years ago Edited September 18, 2023

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Marvella Cephas Philadelphia, PA

I loved the plumber that was sent The company not so much

2 years ago

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CAIN Ft. Washington, MD

Their allowance for replacement parts is low which often times gets you a cheap product.

2 years ago

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Frances Windscheffel Kansas City, KS

I like the fact you give Veterans a break on price. Other than that, I have not had time to evaluate the company.

2 years ago

Choice Home Warranty Reviews