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Choice Home Warranty Reviews

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9.4

Overall Score

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James Welbourn

Good customer service! I really like the value of the coverage.

2 years ago

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Richard Kruszewski San Tan Valley, AZ

Performed professionally, and with the skill depth one would expect

2 years ago

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Robert E Bruce Kissimmee, FL

The technicians have always been courteous, knowledgeable and informative.

2 years ago

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Debi Katy, TX

Shaun was extremely helpful and nice in my sign up with your company.

2 years ago

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Josephine Zollinger

He was very professional and explained the problem and what he did to solve it.

2 years ago

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MINNIE DARBY San Bernardino, CA

What I liked was How Quickly I was contacted by Choice Home Warranty

2 years ago

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Barbara Niehaus

The tech was excellent!! He was professional, skilled and very courteous.

2 years ago

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Edward

First time using this company. Salesman was polite and not pushy

2 years ago

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no heat just aggravation

Too many times no contractor takes up the job ticket for over a week and I am left with no heat or a plumbing problem.

2 years ago Edited September 13, 2024

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Martha Rodriguez

Even on Christmas Day I needed service and an appointment was set up for me.

2 years ago

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Terry Tx Canyon Lake, TX

Good sales presentation on website. Phone agent suggested 6 year plan which was more expensive.

2 years ago

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Randy Marowitz Old Town, FL

Filed a claim over 72 hours ago for an electrical issue. The only reply I have received from this company is to ask me for a survey.

2 years ago Edited February 5, 2024

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Matthew Eaton Ridgecrest, CA

Fast and efficient however it has been a week and I am still waiting to hear back from them

2 years ago

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David & Jean Garrett

Technician was on time, courteous, professional and fixed problem quickly.

2 years ago

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Maureen Witherington

Nice and friendly service tech who is quick and did his job well. Very pleased.

2 years ago

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Joesph Ruckersville, VA

hi i like this thanks and they hear you that is so nice thanks

2 years ago

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Diane Williams Louisville, KY

The company that repaired my appliance was very good and professional.

2 years ago

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amjad ali Lexington, KY

worse experience will not recommend payed for 5 years c2450$ would not get out AC Leak repair. After calling 100 times cancelled the policy got refund 2370$

2 years ago

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W Tademy El Paso, TX

The response time was good and the technician was very professional.

2 years ago

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dana robison Odenton, MD

The guys who fixed my garage door were very polite professional and good at there job

2 years ago

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Drew D'Alessandro Columbus, OH

Consistently deny simple claims. I paid for coverage until 2028, in advance, and you always deny simple claims.

2 years ago

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Teresa Pollock Harvest, AL

The 2 gentlemen who came to the house were polite and fixed our issuse quickly.

2 years ago

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Jim H

Called in my problem, plumber came next day and solved my problem.

2 years ago

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Marrin Bickham Birmingham, AL

I liked everything. I got a discount by getting the 6 year plan.

2 years ago

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Andy Aledo, TX

Customer Review Video

2 years ago

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Dennis Cassan

Good service, but this is the first use of Svc. Ironed out some confusion, better now.

2 years ago

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Rachael Isom Mobile, AL

Typically very easy to get things scheduled and taken care of!

2 years ago

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Kelcey Holley

I like the quick response to my claims and the completion of the tasks.

2 years ago Edited May 3, 2024

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Suzanne Blum Baltimore, MD

Still waiting to gift card to Lowe’s to replace the stove and the replacement coat that was given doesn’t even cover 60% of the stove

2 years ago

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phil burris Arlington, TX

good service listen to what i had to say and took care of the

2 years ago

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Paul Jackson Reno, NV

Shawn (Sean?) was great!! Explained everything very clearly.

2 years ago

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Debbie Nowlin Spartanburg, SC

We liked our service man Marty. He was pleasant and helpful.

2 years ago

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Sean (sshelton) Shelton Corona, CA

Most of their claims get denied and you end up paying the tech on the side to fix the problem plus paying the service fee.

2 years ago

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Ram Veldi

Good warranty so far.. submitted 3 claims, fixed 2 but taken too long for repairs and replace..

2 years ago

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nancy parvin Dunedin, FL

ease of use, value for money, I dont have to search for repair company

2 years ago

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Fran Clarke Myrtle Beach, SC

Very quick response to claim filing. Had a tech scheduled within 24 hours.

2 years ago

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FRANK Bentley Memphis, TN

Good work the respond Time is great. Love your work fantastic

2 years ago

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John Collins

Always a quick response and a qualified Technician that comes out! Thanks!

2 years ago

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Alphonso Martinez Phenix City, AL

He did not fix the problem but he let me know what need to be done

2 years ago

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Loretta Ortego LA

We liked that the claim service was very helpful and courteous.

2 years ago

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Zasia Edwards Manvel, TX

Keith was very personable knowledgeable and very respectful of my home.

2 years ago

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Maria Teresa Martins Parkville, MD

Tech was super friendly and very knowledgeable. Highly recommend!!

2 years ago

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Melanie Centanni Santa Rosa Beach, FL

It seems anything I need done to my house is not covered. Not worth neither the money for the policy nor the service fees (which I have to pay to be told it is not covered)

2 years ago

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LLL Malakoff, TX

Informative information with friendly service and answering all our questions

2 years ago

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Steven Grabianowski Redwood City, CA

Its okay. i don't like the idea that for each item, one has today $75 even if the technician is already there.

2 years ago

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Rose Mayra

Choice warranty has been there every time I needed them. I am satisfied.

2 years ago

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Beth Anderson Fontana, CA

Great customer service. Very courteous and got the job done quickly.

2 years ago

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Claudia Briceño Miami, FL

Excellent service, hope the service is as good as they offered it.

2 years ago

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Kenneth Guffey Houston, TX

Very friendly and helpful. informative and made several options available.

2 years ago

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sheila campbell

I like that choice is responsive. Customer service is outstanding.

2 years ago

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