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Choice Home Warranty Reviews

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9.4

Overall Score

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Jayne Wright Greenville, SC

It was very easy to acquire and we found it to be very affordable .

4 years ago

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Augustus Kamburis Gardnerville, NV

Fast, professional, quick to have the issue resolved. Could not be happier.

4 years ago

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Humberto Cortez Windermere, FL

Mr. L was very courteous, professional, helpful and very attentive to my needs.

4 years ago

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Ron Vincent Highlands, TX

Person on the phone was hard to understand! I was never told what the Service Call Fee would be. I am not a happy customer.

4 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Aug. 19th, 2021

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Angela Bradbury Plano, TX

I really liked the timeliness and professionalism in getting the job completed.

4 years ago

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Shawn Whitecotton Herrin, IL

Customer Service/Sales Rep Billy! Will recommend to families

4 years ago

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Wilson Shepherd Birmingham, AL

Courteous and efficient repairman. On time and knowledgeable.

4 years ago

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Joan Vickery Helena, AL

Your representative (Andrea) was very personable and through.

4 years ago

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Patricia Sentz Baltimore, MD

Quick service when I filed my claim..answered the call right away

4 years ago

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Juliana Twardzik Cleveland, OH

the technicians sent out are always personable and know their business!

4 years ago

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Yolandahm Oak Creek, WI

Very reliable always answer your calls and gives you answers

4 years ago

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David Thomas West Grove, PA

Showed up on time Diagjnoased probelem in shortperiod of mtime

4 years ago

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WINSTON WILSON Miami, FL

Prompt and efficient. Responsive, friendly customer oriented

4 years ago Edited January 10, 2024

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wjg1947@comcast.net Reading, PA

Very quick response with date and time of service call upon claim submission!

4 years ago

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d m Stockbridge, GA

Quick hassle free repair. Ac broke on Sunday fixed on Tuesday

4 years ago

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Jan Bechtold Ladera Ranch, CA

Easy to open a claim. Prompt attention to new claim. Wish Choice could find vendors sooner.

4 years ago

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Howard Hadley Hammond, LA

Great customer service. Kept me informed every step of the way.

4 years ago

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James Dinan The Villages, FL

Your Technnician (Rodney) was great. His work ethics were second to none.

4 years ago

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Jay Reyes Hillsborough, NJ

Response time, knowledgeable service, willingness to solve the matter

4 years ago Edited January 10, 2024

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Jeanette Busch Kennett, MO

Have been pleased. With all service representatives sent by Home Choice.

4 years ago Edited January 10, 2024

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Riena Willie OK

This was my first claim. They were very quick getting someone out here and I loved that.

4 years ago

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Pam Myers North Port, FL

Tech came when he said he would. He was thorough, polite, and knowledgeable.

4 years ago

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Elizabeth Omada Agbo Houston, TX

Customer Review Video

4 years ago Edited January 10, 2024

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Paresh wadhwa Ashburn, VA

Excellent. Always on top of the call. They are very responsive.

4 years ago

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Rocky Ellicott City, MD

Excellent service. Ms Ari is the best employee. Keep up good work

4 years ago

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Samiul Khan Austin, TX

The claim was processed very fast. The technician came and fixed the problem.

4 years ago

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Brendalin Bacon Miami, FL

The service was great. He was professional and informative.

4 years ago Edited January 10, 2024

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jerry jackson Grand Prairie, TX

Good quality service that more affordable than the competitors prices.

4 years ago

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Barbara Country Club Hills, IL

Always so quick and efficient very professional at all times!

4 years ago

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Leo Jones Harvey, LA

When made a claim, a repairman appointment date and time was scheduled within an hour,

4 years ago

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Garry Bass Huntsville, AL

Approachability, reasonableness, willingness to explore alternative packages

4 years ago

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Bob P Richmond, TX

Quick, professional. The company that you sent was outstanding

4 years ago

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Allison Mooring Lafayette, LA

My oven was unpredictable and they gave me $600 to buy a new one.

4 years ago

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Lashay DIY Creations Memphis, TN

Great service. Quick to come home and see issues. Great communication

4 years ago

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Vernon Gisi Seattle, WA

Prompt response. Person refered was knowledgeable and pleasant to work with

4 years ago Edited January 10, 2024

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Larry Moore Germantown, TN

Very professional, expedient, and very understanding to the customer’s needs.

4 years ago

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D W Covington, GA

Choice Warranty claims they have the best services but takes forever to replace & replaces at a VERY LOW amount. RIDICULOUS

4 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jul. 29th, 2021

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Spodyo Chicago, IL

very satisfied with services received. will recommend to family and others.

4 years ago

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Donald C Dallas, TX

The agent walk me through the plan tell me whats covered. Very helpful indeed.

4 years ago

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Linda Dennett Hartsville, SC

Had no air. 93 degrees in house. Repaired within 24 hours of call. Thank you!!

4 years ago

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Joyce Moseley PA

Good. The plumber was excellent. The job was done quite effeciently.

4 years ago

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Brittany fountain Northford, CT

Daniel has been the sweetest person we’ve talked to. So helpful

4 years ago

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Marlon Byrd

I am a current customer and was asked to send a receipt in and someone would contact me. That didn't happen!

4 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Jul. 29th, 2021

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Marty Douglas Corpus Christi, TX

The rep fixed the problem and was very knowledgeable and explained everything.

4 years ago Edited September 14, 2021

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Donna Simpsonville, SC

Prompt,professional, knowledgeable technician and scheduling!

4 years ago

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Priya D'Souza Trumbull, CT

Good work and prompt service. They sent a very good electrician over.

4 years ago

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Michael Henry Burleson, TX

Excellent service! Our electrical problems were handled very professionally.

4 years ago

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Gregory Bean Dundalk, MD

The customer service was great and I received the information I needed.

4 years ago

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RBreeden5 Richmond, VA

Made call they came and problem fixed, Choice Home Warranty best so far !

4 years ago

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Hank Caudill Melbourne, FL

Response is very quick They do all the work Once a call is made to them

4 years ago

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