Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

star star star star star

ARTHUR WOOLDRIDGE Cleburne, TX

Fast service, and job done very good. Very good customer service.

6 years ago

star star_border star_border star_border star_border

Charlie Columbus, OH

CHW is cheap but do not covered most of your repair. I'm with them for over 3 years and only file 3 repairs with non covered. Better use your money somewhere else.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. One of our Consumer Advocates will be contacting you shortly to address your concerns.

Mar. 5th, 2019

star star star star star

Yanni

Excellent Rep. Very cooperative and decided to give me a fairer value.

6 years ago

star star star_border star_border star_border

Linda Copeland Jersey City, NJ

Service is not the best. You don't have support for Jersey City NJ. Wait time is to long. I'm going to give Choice one last try.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Feb. 20th, 2019

star star star star star_border

ruboni Cleveland, TX

Very quick to get your repair on it's way. I am very satisfied with your company.

6 years ago

star star star star star

Jolana Webernick Seguin, TX

I like that when we had a problem they were fast to get someone out here

6 years ago Edited March 22, 2023

star star star star star_border

Ron Lovelace Sr Lexington, NC

normally good service-I have had a few times that service in my area was slow or not available-

6 years ago

star star_border star_border star_border star_border

Diana C. West Palm Beach, FL

I have a part on my washer that the service representative said was covered for plenty of other people. This is until mine. This is not an honorable company

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. One of our Consumer Advocates will be contacting you shortly to address your concerns.

Jan. 23rd, 2019

star star star star star

Mary Harmon Atlanta, GA

Nice phone conversation! Explained all options and benefits of each choice.

6 years ago

star star star star star

ALPHONSO ROBINSON Avondale, AZ

The service was excellent and very knowledgeable about our situation.

6 years ago

star star star star star_border

Garrett BRICE SR Killeen, TX

Awesome response to my issues. Technicians knew the problem and were curtious as well.

6 years ago

star star star star star

Al Carencro, LA

I called, and in less than 24 hours, a serviceman was there.

6 years ago

star star_border star_border star_border star_border

Sukanta Draper, UT

No professional service, so many gollowup required , they promise something at the time of sign up the service but they total opposite while providing actual service.

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback.
We strive to provide the best customer experience and regret to hear your dissatisfaction. One of our Consumer Advocates will be contacting you shortly to address your concerns.

Jan. 16th, 2019

star star star star star_border

Roberta Hughes Morrow, GA

Nothing so far. They have provided good service and the company they use know there business

6 years ago

star star star star star

Toni Lithonia, GA

The tech was on time and specific about the repair. Very good service.

6 years ago

star star star star star

Brenda jo Paulson Paonia, CO

Great customer service. Very friendly and knowledgeable individual agent.

6 years ago

star star star star star

Julien Merzoug Falls Church, VA

Thank you for your promptness, efficiency and professionalism

6 years ago

star star_border star_border star_border star_border

Joe Marchese Willow Springs, NC

The Service technician that came out was great but this company is a scam....... My washer cost over $800 and they wanted to replace it by giving me $350???? Really?

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback.
We strive to provide the best customer experience and regret to hear your dissatisfaction. Our Consumer Advocates will look further into this for you and may contact you to address your needs.
Kind Regards,
CHW Team

Dec. 31st, 2018

star star star star star

Glenda Bartow, FL

Persistence !! Professional sales associate and willing to listen

6 years ago

star star star star star

Robert Patton San Marcos, TX

Outstanding young man who came to our home. Apparently repaired the refrig.

7 years ago

star star star star star

Tina Easton, MD

My representative, Warren, was great and explained everything that I asked.

7 years ago

star star star star star

Angel Caceres Duluth, GA

The company is very responsible always there when you need help.

7 years ago

star star star star star_border

Nassif Houston, TX

It is really good, easy to use and the people are very courteous and knowledgeable.

7 years ago

star star star star star

Debora Hagy Virginia Beach, VA

Very great customer service! I am so glad to have chosen Choice Home Warranty!

7 years ago

star star star star star

Selita Addison Villa Rica, GA

My representative was very informative and patiently answered my questions.

7 years ago

star star star star star

Ann Stone Mountain, GA

Good customer service. Very knowledgeable about information given out.

7 years ago

star star star star star

nick sorrentino Staten Island, NY

price is reasonable and look foward to doing buisness with you

7 years ago

star star star star star

David Biggers New Port Richey, FL

Very good service. Fast response. I would definitely recommend this company.

7 years ago

star star star star star

Candy Massey Johnson City, TN

The repair man was great, on-time and fixed the problem quickly!!

7 years ago

star star star star star

JOHN SMITH Wetumpka, AL

cha was very professional and nice sale.. I'll do cha over ahs

7 years ago

star star star star star

Paul Cheong Plano, TX

Technician came on time and replaced defective thermostat promptly

7 years ago

star star star star star

Travis Parrish Kerens, TX

The gentleman on the phone was a lot of helpful and gave me a military .

7 years ago

star star star star star

Luz Anchorage, AK

In a very short phone call conversation, all my questions were answered.

7 years ago

star star star star star

Scot Brooksville, FL

They handled my claim quickly and resolved the issue quickly as well

7 years ago

star star star star star

Barbara Carnevale Oxford, PA

Fast service....very qualified repairman. Friendly and very experienced.

7 years ago

star star star star star

Ward Far Rockaway, NY

The service was great! The technichan. Was courteous and profesional.

7 years ago

star star star star star

John W. Summerville, SC

Dispatched an excellent repairman who was thorough and did a great job.

7 years ago

star star star star star

Linda Amarillo, TX

Got there fast and work was done with great service from contractor.

7 years ago

Reply from Choice Home Warranty

We appreciate your feedback Linda.

Oct. 10th, 2018

star star star star star

William Stinson Houston, TX

Contractors came when they said they would and were polite and courteous.

7 years ago

star star star star star

Jeanette McIlwee Sharpsburg, MD

The gentleman was courteous and very kind. The problem was fixed in no time.

7 years ago

star star star star star

Barbara Williams Hampstead, NC

Fast service. Work done fast and good. Very nice repair man

7 years ago

star star star star star_border

Cory Pearson McCalla, AL

Handled quickly and we were able to get our replacement washer within a couple of days.

7 years ago

star star star star_border star_border

View Sicklerville, NJ

I pay monthly. When I call for service, I have to pay my deductible. Why do I have to pay for parts?

7 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We will contact you directly to further assist.

Sep. 26th, 2018

star star star star star_border

Mike Daly Avondale, AZ

Choice took care of me and with fast service. What else can you ask for? Thank you.

7 years ago

star star star star star

jerry sieracki Anchorage, AK

very professional n talk very honest about Choice Home Warranty

7 years ago

star star star star star

Ram Mathanagopal Houston, TX

Good service. best company. very prompt. wonderful customer services

7 years ago

star star star star star

Andy Ward Fernandina Beach, FL

Called on Thursday night, problem fixed by Friday afternoon!

7 years ago

star star star star star

Linda Raylene Sparks Odenville, AL

Informative and clear on what’s covered. Fair market pricing.

7 years ago

star star star star star

Pete Laguna Niguel, CA

Courteous on the phone. Anthony was Great in explaining all the details.

7 years ago

star star star star star

Frank Babylon, NY

the process to extend my warranty was fast and pleasant...Thank you

7 years ago

Choice Home Warranty Reviews