Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

star star star star star

Mimi L Toms River, NJ

Punctual and thorough. Thank you for your investigation.

2 years ago

star star star_border star_border star_border

michael carbone

very slow from phone call to repair. In fact claim opened 6 days ago and still nothing from CHW svc. claim 155806339

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

star star star star star

Kae Bee Seminole, OK

Great, professional service. The warranty is phenomenal!

2 years ago

star star star star star

Alene White Eads, TN

They did great job and came as soon they can!

2 years ago Edited January 10, 2024

star star star star star

Kathy Labian Victoria, TX

very friendly did a good job sprayed all the working parts

2 years ago

star star star star star_border

Pearl Tampa, FL

Response time was within 24 hours. The contractor was informative.

2 years ago

star star star star star

Rudy Garcia Durham, NC

Quick to respond, agents very courteous and professional.

2 years ago

star star star star_border star_border

Tammy Corona, CA

I don’t know why where I’m going to buy a new washer for $343 in the state of California

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 11th, 2022

star star star star star

Flosslady Reston, VA

Most companies Choice sends are topnotch

2 years ago

star star star star star

Annie Jones Denton, TX

The fast service and they nice lady that took my call

2 years ago

star star star star star_border

Regina Mendoza Sicklerville, NJ

Gets good service. The technicians they send are knowledgeable

2 years ago

star star star star star

M de Lara Tempe, AZ

Professionalism, knowledgeable, friendly, and courteous.

2 years ago

star star star star star

Dzung Nguyen Mobile, AL

Put in a claim got respond within four hours

2 years ago Edited January 10, 2024

star star star star star

isaac rojas Omaha, NE

Answer was fast ,very nice costumer service. Claim

2 years ago

star star star star star

Richard Dorsey Las Vegas, NV

Can go online and get things going quickly.

2 years ago

star star star star_border star_border

Jigar Shah Morristown, NJ

Disappointed with last customer service response. It seem like he didn't care to resolve the issue.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

star star star star star_border

Sarah Walker Orlando, FL

The rep was professional and not aggressive and O liked what he had to offer.

2 years ago

star star star star star

Melissa Tierney Woodstock, IL

2 years ago

star star star star star

Ron Sidener Henderson, NV

Easy to schedule repairs and fast repair date schedules.

2 years ago

star star star star star

Rubberboa Cary, NC

Reliable and reasonable copay / extensive coverage

2 years ago

star star star star star_border

Rich Dennis Evansville, IN

The plumber who responded to our need was thorough and professional.

2 years ago

star star star star star

Carla Thomas Shalimar, FL

Ease of service and making a claim is very easy

2 years ago

star star star star star

JEAN kesly HYPPOLITE Brockton, MA

great customer service and no waiting time when callng,

2 years ago

star star star star star

Deanna Posey-Banks GA

Good experience My son has asthma. Needed AC fixed asap.

2 years ago

star star star star star

David Schuppert Las Vegas, NV

Excellent customer service Very nice to talk too

2 years ago

star star star star star_border

Mike Shabazian Brewster, MA

Shaunel M and her partner were very professional and helpful. Thank you.

2 years ago

star star star star star_border

Teresa Caldwell Alpharetta, GA

The communication through email of the tech arrival or updates.

2 years ago

star star star star star

Carl Staunton, VA

Customer service answered all questions

2 years ago

star star_border star_border star_border star_border

Angela Penland IL

The customer service, the length of time to have a technician come out and the reimbursement allowance is absolutely pathetic

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022

star star star star_border star_border

Dissastified customer Las Vegas, NV

My experience was horrible overall. One of your staff gave terrible customer service.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

star star star star star

Nadine Frankfort, IL

My sales rep, McKenzie, was very friendly and helpful.

2 years ago

star star star star star

Banala Bhaskar Downingtown, PA

Good and prompt service. Technician is very knowledgeable.

2 years ago

star star star star star

Cindy

Choice warranty immediately responds to my issues.

2 years ago

star star star star_border star_border

Twanda Hill Puyallup, WA

Neutral right now...this is my 1st claim and it's taking a bit of time for them to sign off.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

star star star star star

E takacs Butler, NJ

Tech was on time, friendly and knowledgeable.

2 years ago

star star star star star

Carla Selvera Texas City, TX

Quick professional service, technician keep me informed.

2 years ago Edited June 6, 2022

star star star star star_border

Elizabeth Suazo Cheyenne, WY

Very prompt and very friendly. The job was done quickly. Thanks

2 years ago

star star star star star

Cynthia Newman

On time response and good results. Great price

2 years ago Edited May 8, 2024

star star star star star

Rachelle Anderson Nashville, TN

He do a good job I’m glad to become choice home warranty

2 years ago

star star star star star

Eliana Becerraf Carmel, IN

Fast response to the claim Good technician

2 years ago

star star star star star

Paolo Montemaggi

easy to get in touch, affective and efficient

2 years ago

star star star star star

Renea Garnes Columbus, OH

Michael was quick efficient in and out hassle free.

2 years ago

star star star star star

Bloudo Huntsville, AL

Everything was explained in a way I could understand.

2 years ago

star star star star star

John Nathan

Very affable, efficient and knowledgeable agent.

2 years ago

star star star star star

michael thomasson

Agent was very helpful and answered all my questions

2 years ago

star star star star star

Edna Carmona Phoenix, AZ

Great service! Fast and professional Thank you

2 years ago Edited April 11, 2022

star star star star star

shi zhang Villa Park, IL

Very fast response and repair. Good job!

2 years ago

star star_border star_border star_border star_border

Joseph Allen

It took way too long between the day I filed the claim until a repairman had been scheduled to complete the repair....March 28th to May 16th.

2 years ago Edited May 15, 2024

star star star star star

Robert Van Jones Gulf Breeze, FL

Excellent follow through and professionalism.

2 years ago

star star star star star

Linda Howard New Orleans, LA

I love the fact that the response time was within 24 hrs

2 years ago

Choice Home Warranty Reviews