Choice Home Warranty: Read 48,307 User Reviews From Real Homeowners

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Irvin Hollywood, FL

Dependable , timely, good value for the service

8 years ago

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NA

convoluted rules for equipment replacements, not flexible to meet customer specific needs

8 years ago

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Jack lee Irving, TX

Their customer service is very good and prompt

8 years ago

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Ralph Stevens Rayville, LA

Good service and helpful with questions and time

8 years ago

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Stella Moorer Daphne, AL'

Choice Warranty is very responsive to our claims.

8 years ago

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Hossein Moaddab Rockville, MD

It's horrible warranty, they take your money but won't pay any penny back to fix your insured appliances

8 years ago

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Verified Customer

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Darel Palmer Huntsville, AL'

Choice is intent on not covering major items - HVAC,Dishwashers, Refrigerators etc

8 years ago

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Fer Tan

I used them for my Fridge . Quick respond and honest contractor .

9 months ago

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Fitzgerald Hunter

Great customer service and support dealing with the issues that arise with being a home owner

9 months ago

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Murali Reddy

I'd rate them best on one of my issues that i had, and resolved in a timely manner.

9 months ago

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Gerhard

Filing my report was simple, and repairs were scheduled quickly.

9 months ago

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Maggie Marquetti

Not worth the money. Service is slow and not much is covered. You are better off putting money aside for a rainy day if you can.

9 months ago

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Peter Klocek

The claim was filed very quickly and the repairs were done in 24 hours.

9 months ago

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TD Posner

Very prompt claim assignments for good technicians to service issues.

10 months ago Edited October 27, 2025

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Therrel Henderson

Wonderful Experience with this Company! I highly recommend them!

11 months ago

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Omayra Salgado

They are so responsible. They came quick every time that I have a claim.

11 months ago

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Carolyn

Great service . Best company will recommend to family and friends.

11 months ago

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Yutueng

CHW provides a great service and fast responsive on my claim

11 months ago

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Chad Peters

Would NOT recommend!! Have had issues with multiple claims submitted. Not worth the money or hassle to deal with them. Last claim submitted would have been faster and cheaper than actually going through Choice Home Warranty.

1 year ago

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Mark Meier

Tim did an excellent job, offering upgrades, providing proper information, great attitude

1 year ago

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robert Hitchcock

I was getting text and email at different times wasn't sure when tech will show up on my text or email messages

1 year ago

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deloris davis

They are a great company for me on time,considerate,friendly and just the best.

1 year ago

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Vicki

The technician was great, but it took 2 weeks to get the appointment. Not good when a refrigerator goes out.

1 year ago

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Patti Cormier

Corey was very professional and on time; he let me know what was going on every step of the way.

1 year ago

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Laszlo Somodi

Service technician was here in 48 hours and took care of the problem in a very professional way

1 year ago

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Ashfaq

I am happy with choice home warranty, When I call are emails then work Don very short time

1 year ago

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Azhar

I am very happy with Choice home warranty service , quick responses , nice people.

1 year ago

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tim pirkey

paid extra for coverage of sump/jet pump,the unit failed,they rejected my claim,i then tried to remove the extra coverage,and get reimbursed,they won't do that.when my policy expires i will not be renewing.

1 year ago

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Skylar Patton

I have filed a claim 2 times. Both times they sent someone out for a $75 fee, just to tell me something is broken but the warranty won’t cover anything. Honestly a giant waste of money and time.

1 year ago

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Kathy Benadi

Thanks choice for getting us a technician to fix our heater quickly. Appreciate it.

1 year ago

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Tricia Nelson

1 year ago

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Adelina

Very good service, muy profesional, on time , excelente contractors, onset . 100 % Garantía.

1 year ago

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Keith Lewis

Choice Warranty sales team and customer service did not honor the service fee charge I agreed to with them. No response from them and contract still show the higher call fee. The sales team is very rude and unprofessional.

1 year ago

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Jeff

Quick and easy claims process, quick repair scheduling, fast, one stop repair.

1 year ago

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Jean

Technician came in a timely matter and fixed my problem right away. No problems!!

1 year ago

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Bizuneh

I am happy with Choice Home Warranty. I have been getting quick response and service from them.

1 year ago

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Faye

I am very satisfied with Chice Home. Last time I called they took care of the issue right away.

1 year ago

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Raquel Negron

Fast ,professional service.Allways answers service calls on time and the service is excellent.

1 year ago

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Stan

1 year ago Edited October 7, 2024

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Joseph

Great company, Knowledgable staff. I would recommend them to friends and family.

1 year ago Edited July 3, 2025

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Aurea

Tried calling about a problem with leaky faucet & Robot didn’t understand. Said I would get a call back 17 hrs. ago. Still waiting.

1 year ago

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Robert

I am very disappointed in the service I received on the repair of my gas range. Ive had on two separate occasions repairmen fail to fix a problem with my Whirlpool gas range.

1 year ago

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Jane

It is taking too long to get a claim resolved … almost 3 weeks without a working washing machine. First service appointment was 10 days after initial claim was submitted. Not one bit happy about this.

1 year ago

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Amber

I have had a problem with my washer. It stays wet on the inside and does not dry my dishes. After several visits from Technicians l am sitting with the same problem but a little worst

1 year ago

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Glenn

I ran out of time. I’m to old and not fast enough on these phones and I don’t have a computer

1 year ago

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Cynthia

They responded quickly and provided a wonderful sub contractor. I am very happy.

1 year ago

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Gregg Edwards

Simple to make a claim, appointment was quick, repair was approved and finished the same day.

1 year ago

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Raymond

The process to report a covered breakdown was simple, quick and a repair was completed timely.

2 years ago

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David Ward Port Orange, FL

He was very nice and explained things to us . He did not leave a mess. One time

2 years ago

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Richard Greenberg

This was my second request for help in about one month. Their service was excellent.

2 years ago Edited April 10, 2024

Choice Home Warranty Reviews