Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border

9.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star_border star_border star_border star_border

Lynn Butler Granbury, TX

will not reimburse me for charges after Star Services told me to use my pool company for replacement and I paid the $85 as per contract. Scam

2 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Dec. 28th, 2021

check_circle

Review Source

star star star star star

George Higdon Charleston, SC

Fast, knowledgeable technicians. Easy to work with.

2 years ago

check_circle

Review Source

star star star star star

Corey Johnson TX

The technician was informative helpful and efficient.

2 years ago

star star star star star

Kelmarie Balado Claymont, DE

Myles R explained everything and provide a good rate.

2 years ago

star star star star star

Rogelio Orta Gardena, CA

The promptness of service, it's commendable.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Rupali Subhankar Springfield, VA

very slow service. Bad technicians . washer has not fixed in almost three weeks. will drop thus insurance as soon as i can. .

2 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 21st, 2021

star star star star star

Thomas Barry Round Rock, TX

Matthew was really good and explained everything!!!

2 years ago

check_circle

Review Source

star star star star star

Joel Ruiz

He's very punctual, and he does a great job.

2 years ago

check_circle

Review Source

star star star star star

BOB MILSTEIN Palm Coast, FL

Very friendly and professional service A+

2 years ago

star star star star star

Al Jacksonville, AL

I talked with Miles who was very helpful

2 years ago

check_circle

Review Source

star star star star star

Valerie Moore Ocala, FL

He was very professional and informative,

2 years ago

check_circle

Review Source

star star star star star

can sil New York, NY

It was quickly resolved a Yvette was extremely helpful nice

2 years ago

check_circle

Review Source

star star star star star

Bunty Oberoi Chicago, IL

You respond quickly. The people are friendly

2 years ago

check_circle

Review Source

star star star star star

Michael Reynolds Conyers, GA

The technician was extremely knowledgeable.

2 years ago

check_circle

Review Source

star star star star star

Sasidharan Vijayakumar Chicago, IL

It was breeze from creating a claim to schedule to fix.

2 years ago

star star star star star

Chhaya Shah Acworth, GA

Good service Quick response I like it

2 years ago

check_circle

Review Source

star star star star star

Reg Young Fort Worth, TX

Replaced dryer coil and tub roller. Would hire again.

2 years ago Edited May 31, 2022

star star_border star_border star_border star_border

Metch Shafer Villa Rica, GA

If it is something quick and less expensive they will pay. If it is an itwm that cist and needs to be replace they will fine way to not pay for it

2 years ago Edited December 2, 2021

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage

Dec. 10th, 2021

star star star star star

Jeanette Kimbrough Albany, GA

Tony had a good attitude and that good enough for me.

2 years ago

star star star star star

Steven Spak Mukwonago, WI

Easy process filing claim still waiting for Tech to call.

2 years ago

star star star star star

sargon yosep Wheeling, IL

Very professional tech. They were on time

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Hessie Spain Beaumont, TX

Not a good Company to do business with. They renew without letting you know. They don't replace your items like they say.

3 years ago Edited January 10, 2024

Choice Home Warranty Logo

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Nov. 22nd, 2021

check_circle

Review Source

star star star star star

Denny Childers Radcliff, KY

the technician was extremely polite and most helpful

3 years ago

check_circle

Review Source

star star star star star

JoAnn Abdo Charlotte, NC

The plumbers were excellent, fixed the problem.

3 years ago

check_circle

Review Source

star star star star star

Terry Dahlem Round Lake, IL

This is my first claim and it went very smoothly.

3 years ago

check_circle

Review Source

star star star star star

JP Hermitage, TN

Service was excellen. Prompt and professional.

3 years ago

check_circle

Review Source

star star star star star

Govind Patel Cumming, GA

I do not have to look for repair company

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Todd Ross Jonesboro, AR

Denied claim. Had a call and explained what is wrong. They said they would call back within 24 hours with a fix A week later still having heard back

3 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Nov. 18th, 2021

check_circle

Review Source

star star star star star

Sandra Washington Rockwall, TX

The guys were very friendly and professional.

3 years ago

star star star star star

Carla Johnson Fort Worth, TX

The speed which they get the job done is great.

3 years ago

star star star star star

JORGE MARTINEZ Phoenix, AZ

Great customer service department and rapid response.

3 years ago

star star star star star_border

helaina400@aol.com New York, NY

Mostly good. One provider did ghost on me but Choice got a new one for me.

3 years ago

check_circle

Review Source

star star star star star

jim bolander Bloomington, IL

he was kind and very helpfull and polite

3 years ago

check_circle

Review Source

star star star star star

Laurie Ingraham Los Angeles, CA

I had someone taking care of my call within 48 hours.

3 years ago

check_circle

Review Source

star star star star star

J&L Blasingame

Very timely & Helpful. Resolved our issues. THANKS 🙏🏼

3 years ago

check_circle

Review Source

star star star star star

John Kail McKeesport, PA

Speed of processing Claim...Great service

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

fnaf fan Chesapeake, VA

I have a leak in my bathroom coming from the neck of my shower and they said it wasn’t from normal wear and tear . Really.

3 years ago Edited November 15, 2021

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Nov. 16th, 2021

star star star star star

Louis Wilborn Lawrenceville, GA

Had no problem getting my appointment and my equipment fix.

3 years ago

star star star star star

Ruth Ewing Chicago, IL

When filling a claim you get a notice within 60 seconds.

3 years ago

check_circle

Review Source

star star star star star

Rosalind James Baltimore, MD

Extremely fast quality service. My choice

3 years ago

check_circle

Review Source

star star star star star

Raj Sampoornam Tiruchi, TN

Claim approval and issue resolution was fast

3 years ago

star star star star star

laysander edwards Waldorf, MD

Excellent service quick professional A+

3 years ago

star star star star star

Cornerofficeman Paducah, KY

Easy to do business with! Rep very courteous!

3 years ago

check_circle

Review Source

star star star star star

Gabriele Henderson Waldorf, MD

Seemed very knowledgeable and professional.

3 years ago

check_circle

Review Source

star star star star star

David Ponton FL

Professional. Easy to communicate with. Punctual. Skilled.

3 years ago

check_circle

Review Source

star star star star star

Nakita Patterson Rock Hill, SC

Great customer service and Professional!!

3 years ago

check_circle

Review Source

star star star star star

Jack Huff Nashville, TN

Tech was very helpful, answered all my questions .

3 years ago

check_circle

Review Source

star star star star star

Donna Lee Bowie, MD

Reported my problems was fixed the next day

3 years ago

check_circle

Review Source

star star star star star

John G New Braunfels, TX

Repairman quickly diagnosed problems and fixed

3 years ago Edited June 12, 2023

check_circle

Review Source

star star star star star

Adrian Gonzalez Dallas, TX

great service and fix very please with this claim

3 years ago