Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Joe Mikstas Philadelphia, PA

fast and friendly service, hassle free very pleased

3 years ago

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The Krome Alexander Phoenix, AZ

They approved all of my claims in a reasonable timeframe

3 years ago Edited January 10, 2024

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Willie Howard Winston-Salem, NC

Prompt attention and response to issues.

3 years ago

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Yvonne Edwards Dacula, GA

They take my money for membership and when it’s time to claim they deny to repair or replace. I would never recommend anyone to this company.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you did not feel secure with our company. Choice Home Warranty can assure you that you had our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage

Sep. 21st, 2021

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G Duran Austin, TX

I'm a paying customer and the deal here is deny claims and prolong appealed claims

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Sep. 21st, 2021

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Scheryl Nickens Stony Point, NY

Excellent job. Nicest man. Great work.

3 years ago

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Oretha Souder Boardman, OR

Lately every time we have filed a claim for insurance we have had to argue about the situation and wait for a resolution.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage

Sep. 21st, 2021

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James Edmondson Atlanta, GA

On the job. Messages promptly answered. Perfect!

3 years ago

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william richardson Sherwood, AR

quick response and no argument over what needs to be done

3 years ago

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Andrea Schatz Pompano Beach, FL

Very prompt in finding repairman even after hurricane IDA

3 years ago

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Latosha Studvent Chicago, IL

Prompt and professional to resolve issue.

3 years ago

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Ali Gunn Augusta, GA

Attentive and polite, listened to my request for service

3 years ago Edited January 10, 2024

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Walter Blackman Hampton, VA

He listened to my concerns and what I wanted to be covered

3 years ago

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Fameka Lee Murfreesboro, TN

Great Service. Quick scheduling for repairs.

3 years ago

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Danny Louis Tampa, FL

Professional and helpful. App is very helpful.

3 years ago

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Brian Lancaster, NH

Very informative and helpful with the value of the warranty

3 years ago

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Tarik Hindi Houston, TX

excellent service! they were very professional

3 years ago

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Ivette Padilla Valrico, FL

Great and quick service when my AC unit went out.

3 years ago

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Mark Loftin Charlotte, NC

They automatically deny every claim you put in you have to then contact them and file an upgrade to actually have somebody look at what's going on

3 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Sep. 8th, 2021

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Deborah Lamb Dallas, TX

A technician came out in a timely manner.

3 years ago

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Alfredo Hernandez Gilbert, AZ

Terrible, is not what I thought it will be. If anything break, they will give you just few bucks and good luck, you are on your own.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Sep. 8th, 2021

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Dennis Gandhi Naperville, IL

It was a simple fast process. No hassale not haggle.

3 years ago

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Obbie W Raymore, MO

Great electrician who services my home..

3 years ago

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Larry Guerrero Kilgore, TX

Don, was fast, professional, and courteous.

3 years ago

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Cathy Indianapolis, IN

Very professional and informative Sales Rep

3 years ago

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Brandon Sparrow Nashville, TN

Got us taking care of in a timely manner

3 years ago

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Earl Hill Birmingham, AL

Easy to use and was very helpful in going over new contract

3 years ago Edited October 22, 2021

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Chandar Ramon Douglasville, GA

Quick service and response right away to emails

3 years ago

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Connie Schmidt Wichita, KS

I like the quick response when you file a claim.

3 years ago

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Karolyn Dicken Colorado Springs, CO

I appreciate how quickly you send people out.

3 years ago

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Deborah Johnson Charlotte, NC

Very professional service - on time and cleaned up.

3 years ago

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Patty Juarez Boerne, TX

Fast, friendly with great comunication, awesome service

3 years ago

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linda logan Temple Hills, MD

Placed a service call - services rendered in a timely manner.

3 years ago

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william C. Duba McKinney, TX

The tech that came to the house yesterday was professional.

3 years ago

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Russell Lucas Aurora, IN

One star is two high. Two claims and two denials have cancelled the policy. Who needs a policy that does pay repair claims?

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Sep. 2nd, 2021

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Jeanine Rego Las Vegas, NV

The technician was efficient and knowledgeable

3 years ago

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Jerry Ocala, FL

It works. One call and a Claim is processed.

3 years ago Edited January 10, 2024

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Dave Sixta Littleton, CO

No pressure sell. And good explanation of service

3 years ago

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Ken Ellithorpe Woodstock, GA

Prompt response, acknowledging the claim

3 years ago

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Wayne Allen North Myrtle Beach, SC

Response to the problem was immediate and positive

3 years ago

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Jill Manning Green Valley, AZ

Y'all hard to reach. Wait time to complete a repair is a month. I'm not happy with your phone contact either.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Aug. 23rd, 2021

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Simon Ortiz Mansfield, TX

Maintenance man was very well prepared and knew what he was doing.

3 years ago

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Thomas Genzale Easton, PA

Choice responded to my problem immediately.

3 years ago

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Joyce Green Cove Springs, FL

Very quick and efficient service every time.

3 years ago

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Melissa Carter Leonardtown, MD

Waiting for part but was pleased with our first meeting.

3 years ago

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Johanna Medina Orlando, FL

Prices are very competitive, but too many calls during work hours.

3 years ago

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Maggy Tishfield Lakewood, NJ

So far we are satisfied. Had our refrigerator and garage door opener repaired.

3 years ago Edited September 27, 2021

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Donnie Buie Shallotte, NC

Technician arrived on time and was very professional.

3 years ago

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Ron Borella Orlando, FL

They have ways around everything. Ductwork is covered.....except. This is where they win and you lose.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage

Aug. 19th, 2021

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Cathy Workman Mooresville, NC

Worth the money. Great customer service!

3 years ago Edited November 3, 2023

Choice Home Warranty Reviews