Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

DHEERAJ BHARGAVA

Fast service. Not covering certain items like ejector pump.

1 year ago Edited October 16, 2024

check_circle

Verified Customer

star star star star_border star_border

clark fidler

Was not happy with settlement of my claim but Rubens helped me out today.

1 year ago

check_circle

Verified Customer

star star star star star_border

Diane

Fast service,but not always the best technicians.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Teresa

The service by the technicians are under par. They come take their fee and never come back to repair the problem.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Vincent

Liked that the rep seemed understanding. Can't stand that a replacement for the appliance is $200 short.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Stacia

Was told upon purchasing that all appliances would be replaced if not working. This is not the case and not worth it.

1 year ago

check_circle

Verified Customer

star star star star star_border

Tracy

Each time I needed them, they were there. No delays

1 year ago

check_circle

Verified Customer

star star star star star_border

Cybil

My request was responded to in a timely manner.

1 year ago

check_circle

Verified Customer

star star star star star_border

Alan Failor

Response time for a toilet clog was slow.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Matthew Heald

They don’t cover anything. It’s never considered “normal wear and tear”. Find another warranty company.

1 year ago

check_circle

Verified Customer

star star star star star_border

Andre

Things have been good so far. We will see how it goes.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Effrem Phillips and Maria Phillips

Refused to cover ac unit, I was not aware that there are parts that they will not cover (standard parts) the txv valve.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Lisa

Last call did not repair our dryer. Still having same issue.

1 year ago

check_circle

Verified Customer

star star star star star_border

Kim Williams

I don't like that they change prices without informing you.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mercy

My microwave was under warranty and no immediate replacement its a lowes gift card that will take upto 30 days

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Wanda

Terrible experience both times, customer service sucks. Have to go through tooooo much just too get help

1 year ago

check_circle

Verified Customer

star star star star star_border

Alisa Davis

Appreciate the offering and convenience!

1 year ago

check_circle

Verified Customer

star star star star star_border

Rosalee Wallsmith

Only complaint is hard to reach a live person

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Janice Lipson

Because the The repairman said that you will not pay to fix my broken door on my refrigerator

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Charlotte Melluzzo

Service call back takes multiple days! Doesn’t honor commitments listed in policy.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Mario Alioto

To difficult to speak to a representative that your not getting lip service from but no resolution.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Matt

You didn't get the repair done. I had to get my own repair person after waiting a week for u to assign a plumber.

1 year ago

check_circle

Verified Customer

star star star star star_border

Marty Wiesenfeld

I like the peace of mind I have with my w plan

1 year ago

check_circle

Verified Customer

star star star star star_border

Strother Bracey

Most workers communications diagnosis thorough others not.

2 years ago

check_circle

Verified Customer

star star star star star_border

Harold

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Latasha

My service has not been completed yet & this was a case that closed and reopened again due to expired time.

2 years ago

check_circle

Verified Customer

star star star star star_border

Juan

Prompt response time. Knowledgeable technicians.

2 years ago

check_circle

Verified Customer

star star star star star_border

David Reynolds

Time to wait for parts and then return of technician.

2 years ago

check_circle

Verified Customer

star star star star star_border

chris stout

Extensive wait for Technician appointment

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Michael Alaniz

Took too long to find a technician to service our claim. They do not have enough technicians to service our area.

2 years ago

check_circle

Verified Customer

star star star star star_border

Donna

I like the service provider & it was efficient.

2 years ago

check_circle

Verified Customer

star star star star star_border

Terry Heimgartner

Choice Home always comes through with fixing the problem

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Pat

Choice warranty has been good for some things, terrible for others.

2 years ago Edited February 5, 2025

check_circle

Verified Customer

star star_border star_border star_border star_border

Rosie Ramos

My a/c broke Saturday June 29, I opened claim , service will be rendered until July 8, so as of now I'm without a/c

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Toyce

Your customer service is terrible. Nott easy to contact anyone,

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

George

Several issues they did not want cover. Found constant reasons not to cover repairs. Don't recommend this company ..

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bandon

Terrible customer service, extremely disorganized and dishonest and we’re thoroughly disappointed.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous

Terrible service, always late, no live person to talk to, takes two weeks to schedule a call, lacking experience.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joshua Crutcher

Worst company they argue the value force to accept a low offer that doesn’t even cover labor horrible company

2 years ago

check_circle

Verified Customer

star star star star star_border

Morris

They found the problem quickly, I made repairs.

2 years ago

check_circle

Verified Customer

star star star star star_border

Richard

Takes to long for answers and communication.

2 years ago

check_circle

Verified Customer

star star star star star_border

John

Fast service, dependable service providers.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Ann Marie Ford

Choice has a hard time finding service providers in our area

2 years ago

check_circle

Verified Customer

star star star star star_border

Teresa

Did great, but did not cover all expenses!

2 years ago

check_circle

Verified Customer

star star star star star_border

Louise Baloun (Weezy)

Happy with my contract although last claim was denied. 😐

2 years ago

check_circle

Verified Customer

star star star star star_border

Barry

Good vendor but slow service. Customer service just ok.

2 years ago

check_circle

Verified Customer

star star star star star_border

Janice Smith

Sometimes it takes a while to find contractors.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Hawkins

You dont follow through, say one thing and do another. You don't return calls ,and you try to not pay claims

2 years ago

check_circle

Verified Customer

star star star star star_border

Brendarichard

They sent a very qualified technician for resolve my issue

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Wesley Leake

Like being able to call one source but now they don't have qualified techs .

2 years ago

Choice Home Warranty Reviews